Robinson Brothers Dealer Reviews

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All Reviews 491 Google 481 Yelp 10
All recalls fixed, oil change & tire rotation all in my driveway. No more waiting for hours in the service dept at other dealership. Mobile service is awesome.
Posted on Google by Resa Davis
Robinson Brothers made the buying process easy, smooth, and stress-free. Everyone was professional, transparent, and helpful from start to finish. Special shoutout to Dylan for going above and beyond, and Joe in finance for making the paperwork simple and seamless. 5 out of 5 stars.
Posted on Google by Dylan Davis
I had an amazing experience! Kaleb(woody) Is the man. Never once did I feel like he was trying to sell me something. The whole time I felt like he was trying to get me what I wanted.
Posted on Google by Jase Augustus
Ask for Woody! Several vehicles purchased with him and he will go out his way to get you the best deal!
Posted on Google by John Savoie
We recently utilized the mobile technician service for a recall on our Lincoln Nautilus and our Ford F-150. We were highly satisfied with the job! The mobile techs can do a wide variety of services while we wait in the comfort of our home. We highly recommend this wonderful service!
Posted on Google by Faye Hodges
Fantastic Dealer. I have been a loyal customer for many years! Highly recommend!
Posted on Google by Jim Dubos
Mobile service is top notch. Jose is prompt, friendly, and efficient.
Posted on Google by ksd51
Paige the service advisor was wonderful. Great communication and extremely friendly and helpful.
Posted on Google by Jennifer Thibodeaux
My check engine light was on. I pulled into the service area of Robinson Brothers Ford and was approached by a friendly representative. I wasn't able to leave my car at the time but returned later on in the day and filled out the necessary paperwork. De'Aun listened to my questions and concerns and feel she provided quality service. Thank you for great service!
Posted on Google by Erin Ferguson
Best all around car buying experience I have ever had! Knowledgeable sales staff and GREAT finance staff!
Posted on Google by Brock Walters
Robinson Bros had a huge inventory and my salesman Jackson was extremely knowledgeable. The financing was easy with Randy, he is a veteran with the company and made the process easy!
Posted on Google by Holly Lebouef
Purchasing a vehicle a from Robinson Brothers Ford Lincoln was the best experience I’ve had with a vehicle purchase. In addition the service team does an excellent job. They are courteous and get things done in a timely manner.
Posted on Google by Jeanie Furlow
Robinson Brothers Lincoln did a fabulous job repairing my car. my car had water in the gas tank for my last fill up which caused almost $5000 to fix but the service at Robinson Brothers was great. I recommend them highly.
Posted on Google by Joe and Pat Binkley
Robinson Brothers Ford communicated very well about a emissions recall I had on my F-150. Really like their mobile service option to.
Posted on Google by Dave Mitchell
Very satisfied the service people were very helpful and knowledgeable, and kept me informed all the way through the process. Had a great experience, thank you
Posted on Google by Tony Horn
Robinson Brothers service department is always honest, professional and reliable. Great communication and 5 star customer service.
Posted on Google by Bill Simpson
Friendly professional service. Thank you Mr Batiste. I would recommend this place to anyone. Fast friendly service that will not disappoint.
Posted on Google by David Sansone
Robinson brothers sales team and finance team made easy to purchase a car
Posted on Google by Christy Vince
Had another fantastic experience at Robinson Brothers Ford! From start to finish, everything was smooth, easy, and genuinely enjoyable. Aaron Mougeot really takes the time to help you find exactly what you’re looking for without any pressure, and Joe and Randy in finance make the final steps quick and hassle-free. It’s not every day you find a dealership that makes car buying this comfortable—highly recommend stopping by Robinson Brothers Ford and get your “RBF Experience” today! - Kevin P.
Posted on Google by Kevin Perkins
I took my car in to the service department to address a factory recall. Gerard was my service agent. Very kind and welcoming. Through the process he kept me informed which I appreciated greatly! I will definitely do business with Robinson Brothers dealership again
Posted on Google by Russ Giamanco
Dylan was not pushy nor tried to complicate the transaction. Made this an easy and quick experience.
Posted on Google by George Branigan
If you are looking for a vehicle from here, ask for Aaron Mougie!! And talk to Don too before you leave. Aaron is an amazing person and he puts the customers above all else! He literally goes above and beyond for everyone he meets and he shows you that you aren’t just a customer and he isn’t just a sales person. Even after you purchase a vehicle he keeps in touch and makes sure you love your vehicle and that you are happy with the purchase. There was a little minor thing I wasn’t 100% happy with and he put in the work to get it resolved and really quickly too. I don’t know where this kind of service went with some of the other dealerships I’ve bought vehicles from but it’s not lost or missing here. A big warm thanks to Aaron M and Don McClure for all their hard work, dedication, professionalism, and good old fashioned five star customer service. Thank you!!!
Posted on Google by Amanda Gurr
The experience was great. They were very truthful about when they will get to the automobile. They repaired everything and in a timely manner. No problems since the repair.
Posted on Google by Sharon Scoby
Mobile Service
Posted on Google by Caitlin Peredo
They were able to get my SUV in quickly to check the issue.
Posted on Google by Tina Livingston
Very good team!
Posted on Google by Cullen Geiger
Thanks Jarrod Paulin for helping me with the purchase of my Audi!! He was very professional and helpful. If you need a car go see Jarrod at Robinson’s brothers!!
Posted on Google by Jamara Miller
First class commercial service department
Posted on Google by mikehinthehouse
Mr Jason, our sales representative, was patient and detailed, Mr Bryan in Finance was knowledgeable and thorough and lastly Mr Adrian, in Sales reiterated care and processes…..I am so pleased with the staff, the services they offer and the care they provide!!!!
Posted on Google by Tracey Jarrell
My mother had the best experience at Robinson Ford. Malikai Hebert and Dylan Davis were absolutely amazing in helping her pick out her Ford Truck. They took the time to listen to exactly what she wanted and made sure they found the truck that suited her. They even helped her put on her license plate when it arrived at the dealership. Highly recommend them. Forever grateful for the time they spent with her making sure she was happy with her purchase.
Posted on Google by Teri Ducote
Great costumer service! Costumer service its on point, Adrian is the man when it comes to scheduling services and repairs. I took my 2019 Lincoln Navigator...
Posted on Yelp by Ricardo R.
Robinson Brothers and Adrian offer exceptional service! He communicates timely and delivers as expected. The on-site /home service is top notch!
Posted on Google by Sydney
Robinson Brothers is the epitome of a great service experience. Getting my vehicle serviced has never been easier and convenient. From picking my vehicle up from home with a loaner swap, keeping me posted on the process, to meeting me at my husband’s doctor appointment with my vehicle, the service experience was amazing. At Robinson Brothers they make the process easy so the customer can take it easy.
Posted on Google by Mariea Dunn
When the alternator went out on my 2021 Ford Ranger in the middle of traffic, it was a stressful moment. I had it towed to Robinson Brothers Ford — and I’m glad I did. That’s where I met Katie, my service advisor. She was knowledgeable, empathetic, and kept me informed the entire time while parts were being ordered. Robinson Brothers got my truck fixed and it’s running perfectly. Great experience all around. From now on, they’ll have my business. Thank you, Katie and the Robinson Brothers team.
Posted on Google by Bryan Blon
Fast service, friendly and knowledgeable service writer.
Posted on Google by Lisa Lecoq
My husband purchased my 2022 Lincoln aviator from here for my 27th birthday last month and Jarrod helped us with the process from start to finish. He was extremely helpful and informing. Very professional and kind!! He was thorough and explained in detail every single thing and answered all of our questions. We recommend Jarrod for anyone who is looking for a vehicle! Thanks Jarrod! I love my car!
Posted on Google by Courtney Sandoval
Very professional service and with a fast return on vehicle
Posted on Google by Gary Richardson
Great experience and fast service,
Posted on Google by Beverly Broussard
Friendly professional service. Thank you Mr Batiste.
Posted on Google by David Sansone
They were polite, communication was excellent and taking care of the matter was swiftly.
Posted on Google by Linda Jones
Great dealership and great service.
Posted on Google by Trey Harris
Great customer service and provide timely service.
Posted on Google by William Hicks
Ask for Aaron Mougeot in Sales!! Don McClure might not be a manager by title but he is a customer service professional who will advocate for each and every customer on each and every vehicle. Both Aaron and Don are very intelligent and know their products, features, and options, and if there’s something you want that they don’t have among their wide inventory they will get it from wherever it’s at because no other dealership has Aaron or Don. Extremely happy with my new truck. And very thankful for Mrs. Rachel in their titling department helping to resolve an issue quickly!
Posted on Google by Eric
My family has been very pleased and welcoming from the entire family at Robinson Brothers.
Posted on Google by D Eronoh
I had an excellent experience buying my new vehicle at Robinson Brothers Ford. From start to finish, everyone made me feel like a top priority without being pushy. I couldn’t be more satisfied with my car buying experience here, and I look forward to being a long-term customer. Just to add to this previous review, everything went so well that we decided to buy a new Lincoln for my wife shortly after my purchase. The second experience was just as pleasant as the first one.
Posted on Google by Jeremy Gaubert
I had a wonderful experience working with Jackson Hodson, while purchasing my new car. He was extremely nice, helpful, and professional throughout the entire process, taking the time to answer all my questions and made sure I felt confident in my decision. Jackson was also very knowledgeable about each car and all of its features. His friendly approach made the experience smooth, stress-free, and very quick.
Posted on Google by Stacy Rotolo
Wonderful Experience every time! Thanks Nick, Stephen and Joe . Y'all always take very good care of me ! I appreciate y'all
Posted on Google by Ronald Whiddon
Just purchased a 2026 Ford Escape Hybrid for my 30 something daughter. Did almost all of the research, questions, negotiations, etc. online with a minimum of time in the dealership, although I was impressed with the Robinson Brothers dealership and the people there (first time buying there). Our sales rep, Dylan, was polite, professional and extremely helpful. The 2025 Escape we first looked at sold before we were ready to purchase and Dylan helped us reach a very agreeable final deal on a 2026 with even more features. Absolutely no hassles or trickery or pressure--or waiting around the dealership more than absolutely required. The check out process with the finance guy has been computerized unlike anything I have ever experienced in my 50 years of buying cars. Smooth, quick and no hard sell on extended warranties I didn't want. Don't know if every manufacturer has done this, but Ford certainly gets a big thumbs up for making this last step in the process much faster and completely painless. Happy to give the car, the sales rep, and the dealership 5 stars.
Posted on Google by Al McDuf
Very professional service
Posted on Google by Gary Richardson
Ask for Aaron Mougeot in Sales!! Don McClure might not be a manager but he is a customer service professional who will advocate for each and every customer on each and every vehicle. Both Aaron and Don are very intelligent and know their products, features, options, and if there’s something you want that they don’t have among their wide inventory they will get it from wherever it’s at because no other dealership has Aaron or Don. Extremely happy with my new truck.
Posted on Google by Eric
They went out of their way to make sure I got exactly what I wanted. Anthony & Ashley were extremely kind & attentive. Love them
Posted on Google by Candace Breaux
I’m very pleased with my experience at Robinson Brothers Lincoln.My Roof liner was repaired diligently due to the insistence of Mr. Adrian Almadover. I got my MKC back into my hands with in one hour of my arrival at Robinson Brothers Lincoln.Way to go Adrian.And my Technician did a wonderful job with the repair..God bless everyone at Robinson Brothers Lincoln.May their busy continue to prosper.
Posted on Google by Sidney Chanet
Lincoln hands down the best. Awesome
Posted on Google by mashanna buckley
I’d like to recognize Mr. Don McClure for his exceptional service. I recently brought my Ford in for a turbocharger issue and needed a loaner vehicle to get to work and home. As always, Mr. McClure immediately ensured I had a loaner, making the process effortless and stress-free. His care and attention are truly first-class. I have purchased every Ford I’ve owned through him because of his knowledge, professionalism, expertise, timeliness, and genuine care. Thank you, Mr. Don, for always going above and beyond—I am truly grateful!
Posted on Google by Kristin You
Kaleb was very easy to work with and no BS sales tactics.
Posted on Google by Christian Lawson
Best prices and great buying experience
Posted on Google by jacob danos
Not our first purchase here and won’t be our last. Make sure you ask for Jason! He has helped our friends and family through many great purchases.
Posted on Google by Meghan Notariano Liddell
Service is great and my service advisor went above and beyond to help us out!
Posted on Google by ryan wildman
I am very happy with the service I got from Mr. John Johnson at Robinson Brothers Ford. He serviced my vehicle and informed me of everything that was done. I will return as needed. Great Service.
Posted on Google by Jeanette Johnson
Great experience! Dylan was a great sales person. Answered all our questions and made sure we were comfortable in our decision. Never felt pressured!!! Brian in finance was great and made that experience as good as possible. Car buying is one of my least favorite things to do, but these two gentlemen made my husband and my experience a good one.
Posted on Google by Stephanie Mattern
Excellent Service. Pulled in Thanksgiving eve at 4:00 p.m. leaking diesel. Had a fuel filter replaced and leak was fixed! Back on the road 45 minutes later. Highly recommended this service department! Saved my Thanksgiving! Thank You!
Posted on Google by Sigmund Waghalter
Great service
Posted on Google by Toby Rabalais
I wanted a specific car and color. My salesman Edwin P searched and searched until he found the exact one I wanted. He was very helpful and courteous in the process. My beautiful vehicle was delivered to me as promised.
Posted on Google by Becky Miller
I had an excellent experience buying my new vehicle at Robinson Brothers Ford. From start to finish, everyone made me feel like a top priority without being pushy. I couldn’t be more satisfied with my car buying experience here, and I look forward to being a longterm customer here.
Posted on Google by Jeremy Gaubert
Best experience I have ever had at a car dealership! The Lincoln manager made that sale happen he went above and beyond. Thanks Anthony
Posted on Google by Londyn Aranyosi
Great service. Manager did a great job keeping me updated and they did excellent job. They seem to be under staffed for service technicians but managed well.
Posted on Google by Johnny LeBlanc
Our service advisor, Kamen, was awesome! Honest, upfront, and didn’t try to sell us on stuff we didn’t need. We will definitely be using him again!
Posted on Google by Hayden Jennings
⭐️⭐️⭐️⭐️⭐️ Absolutely phenomenal experience purchasing my 2026 Lincoln Nautilus! From start to finish, Anthony Biagas went above and beyond every expectation I had. He was an absolute pleasure to work with — incredibly patient, professional, and genuinely passionate about what he does. There was zero pressure, just honest guidance and a sincere desire to make sure I drove away thrilled with my new Nautilus. Anthony took the time to answer every question, walk me through all the features, and make the entire process stress-free and enjoyable. You can tell he truly loves his job and cares about his customers — that energy is contagious! The finance department was just as impressive — friendly, transparent, and efficient. They made all the paperwork effortless and ensured I understood every detail. I honestly felt completely taken care of from the moment I walked in to the moment I left the lot. This was truly a next-level car-buying experience. Every detail was handled with care, professionalism, and enthusiasm. If you’re considering a Lincoln, go see Anthony Biagas — he’ll make the process effortless and enjoyable from start to finish. I couldn’t be happier with my new Nautilus or the incredible team that helped make it happen!
Posted on Google by Amanda Harpole
Super happy with the customer service I received from Jack Vaughn, Beau Dennis and all other staff members that helped me in my vehicle purchases. Robinson Brothers really took care of me.
Posted on Google by Jayme Cramer
ANOTHER terrific and rewarding experience at Robinson Brothers Lincoln. My salesman, Christian, is an extraordinary young man who is very personable and hustles to make your comfortable and to seal the deal. I highly recommend him and Robinson Brothers Lincoln!
Posted on Google by Lisa Breaux
Excellent Service. Brandon and Lathan have cut the fleet going strong. Thank You!
Posted on Google by Sigmund Waghalter
Alisha in service was professional, organized, and easy to work with. Everything needed for the claim was handled quickly and communicated clearly. The process moved forward without any issues, and the support was appreciated from start to finish.
Posted on Google by David Erickson
I want to thank Steven for making the entire process seamless. My time is very limited, and he had everything prepared for me while I was traveling. All I had to do when I returned was sign and pick up the car. I truly appreciate your professionalism and efficiency. Thank you, Steven!
Posted on Google by Kelly Willey
Ty at RB Preowned was absolutely wonderful! Love my car!
Posted on Google by KT Mallett
I have been a customer of Robinson Brothers for over 20 years. I’ve always received excellent deals on my vehicles and great service. Their service team is exceptional. Every time I’ve needed assistance, they’ve always answered my questions and helped me resolve any issues in a timely manner. Also, Derek and his team in the Quick Lane Department are awesome! This week I had a flat tire and even though it was almost closing time, they stayed late to fix it. Thank you!!
Posted on Google by Sherri
Robinson Bros were transparent and kept me informed with updates all throughout the repair process. Prices were reasonable and I was very pleased with Katie Pickard’s phenomenal service!
Posted on Google by Ben Ruggeri
Great honest experience and good deal from Robinson. Highly recommend. My salesman (Jason King) was excellent
Posted on Google by Craig Latiolais
All recalls fixed, oil change & tire rotation all in my driveway. No more waiting for hours in the service dept at other dealership. Mobil service is awesome.
Posted on Google by Resa Davis
Katie and her team in the service department were great. She kept me updated on my vehicle and was professional and polite. The service team got my truck in and out in under 48 hours. I stopped at another dealership and they told me it could take up to 7 days for service. I highly recommend bringing your vehicle to Katie at Robinson Ford if you need service.
Posted on Google by Hal Howat
Sales person was very knowledgeable of the vehicle and its functions and very friendly and upfront. We will see how they do in the long run.
Posted on Google by Billy Hoover
The sales team of Anthony and Ashley did a spectacular job. They made me feel comfortable in the process and that they will help me when service is required.
Posted on Google by Dan Donaldson
If you’re in the market go see Mr. Anthony Biagas at Robinson Brothers He knows what he’s talking about and makes you feel very comfortable buy my vehicle from him was a pleasure
Posted on Google by Angelle Ellenberger
I had a recall on my Nautilus that I bought from Robinson Brothers Lincoln. They picked up my Nautilus and brought me a loaner (Nautilus) for the day. I also recently had an oil change with same service. Pick up and deliver back to my residence. Very good communication throughout the process. I love the courtesy pick up and delivery process. My car was return with. A few hours. Very satisfied
Posted on Google by Carla Maxwell
Anthony was fantastic. I could not have asked for a better experience. He got me exactly the car I wanted in 2 days. I would definitely shop with Anthony at Robinson Brothers Ford again. Thanks Anthony!
Posted on Google by Rachel Harper
Our family had the BEST experience at Robinson Ford. We cannot recommend them enough! We purchased two vehicles in the same day and from start to finish, the process was smooth, stress-free, and actually enjoyable. Our salesman, Aaron, went above and beyond to make sure we felt confident in our choices and got exactly what we needed. He was knowledgeable, patient, honest, and treated us like family instead of just another sale. The finance manager, Joe, made the process quick, easy, and stress-free! Professional, knowledgeable, and explained everything clearly, couldn’t have asked for a better experience! Kudos to great team work! If you’re looking for a new vehicle, do yourself a favor and ask for Aaron—you’ll be in the best hands!
Posted on Google by T H
Exceptional service & experience.
Posted on Google by Leslie Noto
Great service and good communication!
Posted on Google by Charles Mury
very good customer service, friendly staff and speedy service. it was a routine preventive maintenance service and it went very well.
Posted on Google by Sotirios Stathakis
Love the fact that they come to me instead of me having to go sit in a waiting room while car being serviced.
Posted on Google by Gwen Prestridge
Great F250 Diesel service department. Brandon the service writer is very efficient and competent. He is able to deliver my messages/issues to the mechanic(s) accurately. Jeff and Skipper Robinson are phenomenal mechanics and I trust them exclusively with my truck. I would follow them anywhere. I highly recommend this service department for your F250 needs. Update July 2024: I wanted a 2024 Raptor. Reached out to Don. Turns out, that they had one on order that was spec'd out how I wanted it. I put a deposit down, and was able to track the vehicle's progress from the Ford plant. Great vehicle information. Kept me up to date during the complete shipping/ordering experience. Financing was smooth, easy, and very professional. Delivery and PDI was immaculate. Don McClure is an amazing sales person and walked me through every step. Joe Park in finance was extremely prepared, efficient, and knowledgeable in all aspects. It was a pleasure dealing with the entire crew. I only buy from Robinson Brothers Ford, I only use their maintenance facility, and would highly recommend them. Keeping the F250 to do my heavy hauling, and this will be the new daily driver. Added a few more pictures. Update 3/26/2025. Wow. The truck service department has a new Pro Facility, just a few blocks from the dealership. Located at 12116 Airline Hwy. Baton Rouge, LA. 70817. The new shop was able to schedule and perform my truck repairs/maintenance very quickly and efficiently. They also do fleet/commercial trucks. Great looking and professional service. Highly recommend you check them out for your truck service needs.
Posted on Google by jwb ii
My service was quick and efficient Ms. Deaun did everything I asked. She kept me informed and the quoted price never went above what was originally quoted. Deaun is amazing at what she do she made me feel welcomed the moment I came to Robinson Brothers. Thank you Deaun!! ❤️
Posted on Google by Joana Steir
My service was quick and efficient Ms. Deaun did everything I asked. She kept me informed and the quoted price never went above what was originally quoted. Deaun is amazing at what she do she made me feel welcomed the moment I came to Robinson Brothers. Thank you Deaun!! ❤️
Posted on Google by A Google User
Quick Lane is the place to be if you’re wanting, fast courteous service. These guys are honest and great to work with. HIGHLY RECOMMEND!!
Posted on Google by Nikki Harrell
I work at a dealership and my expectations are high. DeAun was amazing! She kept me informed, answered all my questions, about my recall. " Highly recommend her!”
Posted on Google by A Google User
Kaleb and Ty were extremely helpful and worked with me and n order to make the deal materialize. They delivered my Raptor to my home, which was nice. The Dealership personnel all seemed to be friendly and very helpful. Robinson Brothers is much more of the lost Dealership experience which also focuses on relationships and fostering a feel of family.
Posted on Google by R R
I work at a dealership and my expectations are high. DeAun was amazing! She kept me informed, answered all my questions, about my recall. " Highly recommend her!”
Posted on Google by Ashley Stuckey
Not our first purchase from Robinson Brothers and again it went very smooth. We love our Nautilus!
Posted on Google by Karen Ardoin
Quick and efficient. Friendly.
Posted on Google by Glennell Cottrill
Deion with Robinson Brothers Ford Service department, Tracy and Austin with Quick Lane went ABOVE AND BEYOND to help me with my car today and allowed me to get back on the road to help serve patients. I truly felt like I was part of a the Robinson Brothers family with the 5 star treatment these AMAZING team members provided me today! Thank you all for what you to do help our community every day!!! Liz
Posted on Google by Liz russell
This is one of the best dealers I have been too. The dealership is so clean and the people are professional. They are very professional, but personal. The sales person know about all the features of the vehicle and took time to walk us through and make sure we understood the vehicle before leaving the dealership.
Posted on Google by Kenneth Soniat
How do I start? Ms. DeAun was great from beginning to end. She kept me informed on the process I never felt more comfortable with bringing my truck to a dealership than I did with her. Thank you so much Ms. DeAun and Robinson Brothers for taking care of me.
Posted on Google by A Google User
My service advisor, Mr Kamen Robinson, was PROFESSIONAL, KNOWLEDGEABLE and his customer service skills is second to none. Mr Robinson is definitely an asset to Robinson Brothers Ford.
Posted on Google by Dana B
I went to the collision repair part. By far the best place to take your vehicle too! They had mine repaired and done within a week. They were the nicest guys!!! And had my front bumper on my truck looking better than before I messed it up! I would give them a thousand stars of a rating if I could!!! HIGHLY RECOMMEND
Posted on Google by Lizzy Poole
I went to the collision repair part. By far the best place to take your vehicle too! The manager (I think it was) was so nice and led me right where I needed to go. They had mine repaired and done within a week. They were the nicest guys!!! And had my front bumper on my truck looking better than before I messed it up! I would give them a thousand stars of a rating if I could!!! HIGHLY RECOMMEND
Posted on Google by Lizzy Poole
I came to the dealership to look at the 2025 Lincoln Aviator. Once I sat in the vehicle and drove it, I was in love! The Aviator checked all of my boxes and then some! Anthony and Ashley were amazing, extremely professional, very informative and detail oriented with the purchase of my new Aviator. They went above and beyond for me, from sales to finance. They even stayed late for me to purchase and drive my new car home that same day without any hesitation. Top notch customer service all the way! Thanks again, Anthony and Ashley, it was a pleasure doing business with you and the dealership! Pam Tennyson
Posted on Google by Pam Tennyson
Not our first purchase from Robinson Brothers and again it went very smooth.
Posted on Google by Karen Ardoin
Great service and easy buying process. This was my fourth purchase there, and we will be back again.
Posted on Google by Bryan Simmons
Outstanding customer service. It was a pleasure working with Katie Pickard. She was knowledgeable, friendly and was able to answer all of my questions. She kept me informed during every step involved in fixing my truck. Robinson Brothers has a winner with Katie. They definitely have my future business.
Posted on Google by Lester Hitchcock
Extraordinary! Exceptional! Above and beyond! Very impressive, genuine “at your service” attitude reflected in follow through to do as they said they would do.
Posted on Google by art soileau
I had a great buying experience and the sales team was extremely professional and helpful!
Posted on Google by Steven Pickering
My sales person, Mike Beloso, was extremely easy to work with. He was quick to work up different price points on various trucks, and he communicated everything clearly. He was friendly and didn’t pressure me. He wanted me to be comfortable with my final decision on the F150. He has also been very responsive with after-sales follow-up regarding the bedliner and other accessories. Randy in finance was also very fast and easy to work with. He explained everything well so that there were no surprises. This was a very nice truck buying experience!
Posted on Google by Jason Stagg
Good people Provided service efficiently and well.
Posted on Google by Harry Freer
There’s nothing better than a turn key dealership and Robertson Brothers definitely wears the crown on this one!
Posted on Google by Steven Landry
Stephen Black was great!!
Posted on Google by Cole BLACK
Johnnie (used car salesman) was a wonderful representation of Robinson Brothers Ford. We initially met over the phone to inquire about the vehicle and his enthusiasm and personality of explaining the vehicle was awesome!! We drove over an hour away to see the vehicle and it was everything he said it was. We purchased the vehicle, and even after purchasing the vehicle, he went above and beyond by staying to ensure we understood all the features and even showed us how to use them. Johnnie was very professional and knowledgeable. We would definitely be recommending Johnnie.
Posted on Google by kay ste
100% the BEST experience my husband and I have ever had at a car dealership! I walked in to inquire about a vehicle and Mr. Anthony was there to greet me. Showed me everything I asked and never once pressured me to buy. We went back a week later and was greeted by Mr. Anthony again. He called my husband and I both by name and remembered every detail about our first visit. We decided to purchase and from start to finish Mr. Anthony took great care of us. He is genuinely passionate about making sure his customers get the best experience and leave satisfied. If you’re looking for a Ford or Lincoln or even a used vehicle visiting Mr. Anthony at Robertson Brothers is guaranteed a great experience!
Posted on Google by Kristi Scanlan
Robinsons team of professional salesmen and the follow up was outstanding. Just a good group of people that love what they do and take care of their customers.
Posted on Google by Scott
Everything was perfect, professional, friendly and fast. Tracy made feel right at home. Made me glad I bought a Ford.
Posted on Google by Bill Rowe
The best service department in BR. The service writers Andrine and Page or great
Posted on Google by Terry Ledet
Very courteous and explain the problems very well with my truck
Posted on Google by Peter Ferrari
Tracy Bourgeois, the manager of Quick Lane in the service department, helped me find high-quality new tires for my Bronco. She was incredibly patient in answering all of my questions, especially since I’m not very knowledgeable about vehicles. I truly feel she went above and beyond with her service
Posted on Google by Damien Doyle Jr
I wanted to take a moment to say thank you to my Service Advisor, Katie P. My truck began to have oil consumption issues which was a precursor to engine failure. Katie put a ton of effort and hard work into coordinating with my warranty company to have my engine replaced. Her communication was frequent and precise. She made a stressful situation easily manageable. Truly the best experience with a service company. Robinson Brothers Ford is lucky to have her.
Posted on Google by Roger Holmes, Jr
I just want to say thank you to Kamen Muse and the service department for your excellent work and help. I was 7 hours away from home Saturday morning trying to attend my grandson's baseball world series games when my 2021 Ford f150 shut down in the roadway. After I had it towed to the ford service department I spoke with Kamen. He had the truck diagnosed and fixed and ready for pickup by 1 pm due to circumstances of my being so far away from home. I am truly impressed with the excellent service. Thank you again.
Posted on Google by jeffery hatchett
Customer service was very professional and timely.
Posted on Google by AJC
Thanks for the personal care I received. Everyone was so helpful and professional!
Posted on Google by Deborah Buckley
I am a long-time Ford customer, and I use Robinson Brothers Ford Quick Lane for all my oil changes and recommended service needs. I recently ran over a container in the middle of the road that I couldn't avoid, and it damaged the sensors in my 2022 Explorer that guide the backup camera and cruise control. I had planned a driving trip with 2 other couples leaving 3 days after this accident happened, so I called the service department at Robinson Brothers and asked them if they could help me in time to make the trip. I brought my vehicle in on a Saturday, and Adrian and the team were very helpful. The technician diagnosed the problem and ordered the parts, and they told me up front that if everything went well, if the parts came in first thing Monday, they could make the repairs in time for my trip. Adrian texted me first thing Monday morning to let me know the parts had come in, so I dropped my vehicle off quickly and the repairs - and some additional recommended service for my vehicle - were done. I am so impressed with how quickly Adrian and the team at Robinson Brothers were able to help me and repair my vehicle. I highly recommend them and will continue to use them in the future!
Posted on Google by Chris Spencer
The first time that we stopped by, we didn't have much time to look at the car that my wife already had seen in an ad. We were looking at the car when the first salesman, Aaron Mougeot, came out and introduced himself. He was very friendly and before he really started to answer questions, he asked us if we'd like a bottle of cold water. It was very hot and we appreciated the thought. After he returned quickly returned with 2 bottles of water, Aaron moved the car into the shade for us to look at closer. As he was explaining some things about the car when another salesman, Anthony Biagas, came out and began talking with us also. Together, they were answering any questions that we had and also explaining things about the car. After a few minutes, they offered to let us drive the car. My wife drove it a short way and was very impressed. When we returned to the dealership, we were out of time and told them that we were very interested and needed to leave. They understood and did not push us to stay, but did ask us when we would be able to return. Through the whole process, we were never pressured and we were treated extremely well. We ended up spending more time with Anthony and he was extremely knowledgeable about the Lincoln vehicles. After spending some time talking with Anthony, it was easy to see why his office is filled with all kinds of plaques and awards. He is an extremely likeable man. We returned 2 days later and purchased the car and the rest is history. The whole process went very smoothly. Also, the young lady, Ashley, that was fairly new to that job, but was also very polite and very helpful. A few days later, Aaron called and talked to my wife just to see how we were liking the vehicle, which was very nice. My wife told him that she had thought of a good name for them. Aaron, Ashley and Anthony should be known as "The A Team" since all of their names began with "A" and because they were all excellent at their jobs.
Posted on Google by Andrew Hodges
The staff were thoroughly professional, offered timely, honest service, at a fair and reasonable price. Add a friendly disposition and it's why I keep bringing my vehicle back for service.
Posted on Google by Charles Plattsmier
Michael was great salesperson to help with the vehicle. Jack the GSM was awesome to work with and Randy in finance is a great guy too!
Posted on Google by Michael Beloso
Our financial situation recently changed and we had to consolidate vehicles and lower our overall monthly payments. We went back to Robinson Brothers because we had purchased my commuter car there just 3 months ago and had a great experience. We went back to the same salesperson, Jason King, and he did an outstanding...and zero pressure...job of putting us in a vehicle we love (Lincoln MKZ) and that fit our needs. He also does a phenomenal job of vehicle feature demonstrations. Robinson Brothers will be my first choice for any future vehicle purchase. Kudos to Joe, the finance guy, also. He did an awesome job again (2nd time in 3 months) of getting us through the paperwork in a timely and efficient manner. I highly recommend Robinson Brothers for your vehicle purchase.
Posted on Google by Jason Dayton
Amazing service hands down. I bought my car in McComb MS, and I wish I would of bought it here!!!
Posted on Google by Bobbi Amanda Stockton
You will not be disappointed with the sales or service you receive at Robinson Brothers Ford. We received superior, knowledgeable, courteous service from our Salesman Don M.
Posted on Google by Robin Wells
Very efficient and friendly service.
Posted on Google by Mark Barry
Extremely satisfied with the sales professional, with the demonstration process, and negotiations that resulted in a sale that was extremely efficient and fair. I can definitely say that from the sales associate to the finance department and all contacts in between expectations were exceeded.
Posted on Google by Stephen Holliday
It was a pleasure having Alisha as my Customer Service Rep. She gave me an estimated time frame of 1-2 weeks for my car to through the system to be repaired. She kept me updated every step of the way. My vehicle was repaired and ready for pickup within that time frame
Posted on Google by Kimberly Pitts
Katie and Alisha have both been so helpful with getting our car serviced in a timely manner. They have a great attitude and work efficiently.
Posted on Google by Paige Riley
Finally competent, nice, and quality service dept.
Posted on Google by Justin Knighten
Excellent vehicle, service and professionalism
Posted on Google by steve west
Malikai was an amazing salesman! He was prompt in his responses to text messages and found us the perfect vehicle for our needs. He showed us the differences in the two Bronco Sport models we looked at and was knowledgeable about each. He even delivered our inspection sticker to my workplace. Go see him! You won’t regret it!
Posted on Google by Wendy Woods
Robinson Brothers Lincoln division provided fabulous service starting with my 2011 Lincoln. During and shortly after Covid the quality of service went down, understandably, based on parts and labor shortages. However, with this recent service, I feel that the level of service was back to its previous level of high quality. I am very pleased to request service from Robinson, once again.
Posted on Google by Glenn Hulin
I wanted to take a moment to thank the team of Kaleb and Joe for making the purchase of my new 2025 Bronco such a seamless and enjoyable experience. From start to finish, the process was easy, stress-free, and thoroughly professional. I truly appreciate the exceptional customer service, helpful guidance, and genuine care you showed throughout the journey. It’s clear that you take great pride in ensuring your customers leave with not just a great vehicle, but also a great experience. Thank you again for making this such a positive and memorable purchase!
Posted on Google by Ian Sarpy
Great experience all the way around, from start to finish! Highly recommend paying Michael a visit if in the market for a new vehicle.
Posted on Google by Shannon Hill
The Service team went above an beyond getting me back on the road . When the part did not arrive they actually pulled a part of a new truck . 5 star service all the way around. J Morris 2023 F-250 King Ranch Owner ,
Posted on Google by Jason Morris
Awesome mobile service!! They came to my house to perform recall repairs. That was super convenient
Posted on Google by Terran Williams
Second vehicle I have purchased with Robinson Brothers Ford and Stephen Black and his team there have made it seamless each time. Highly recommend them.
Posted on Google by Mark Josephs
Customer service was awesome today! Casey and the team members went above and beyond! Thanks so much!
Posted on Google by Kelly Quebedeaux
Years ago we moved the maintenance of our vehicles to Robinson’s Ford and have had nothing but excellent service as well as great communications with them. When we decided to purchase a new vehicle we went directly to them. We purchased a Lincoln and we have no doubt the service for it will be as excellent as the Ford side.
Posted on Google by Terri Covington
Adrian and the entire service department team care about responsiveness and overall customer experience.
Posted on Google by Jeremy Broussard
Super fast, easy and convenient pickup and delivery from my work for an oil change! Excellent customer service made the experience great!
Posted on Google by Byron Crosbie
Great service and they try to work around your schedule
Posted on Google by Neil Buckingham
Stress free car buying experience. The team of Kaleb, Kyle and Joe made buying a car seamless. Fun moment for a dad to buy his daughter(Riley) her first vehicle!
Posted on Google by Michael Juban
My first time shopping at Robinson Brothers Ford and I had a great car buying experience. My salesman was Ty at the used car side and he was very friendly and helpful throughout the whole process! I feel good about my purchase and will continue to shop at Robinson Brothers!
Posted on Google by Brian Villafranco
Great mobile service. Makes it easy to have minor things repaired without leaving home.
Posted on Google by Ryan Isaacks
Friendly, Knowledgeable and Courteous Staff. In and out within 30 minutes fixed my issue and filed the insurance paperwork. Great Job. Thanks
Posted on Google by Terry Ezell
Thanks to Alisha for great service and communication.
Posted on Google by A
Robinson Brothers is the only place to buy a Lincoln, as far as I am concerned. I have no hesitation at all in knowing any referral I would send will get first class attention. Ask for Anthony...
Posted on Google by Mary George Hilbun
My experience was on service side. I dealt with Katie the service writer and the Technician/Mechanic was Chris. I can not say enough good things about my experience there. I had a major engine repair on my 24 2.7 F-150 and from the communication, vehicle loaner, even meeting the technician who was very experienced was top notch. I got the vehicle back after a good bit, which was expected due to the nature of the repairs. Chris took his time putting the truck back together like the day it came off the assembly line. Quality work and problem fixed. Whoever at Robinson Brothers reads this, Katie and Chris were fantastic to deal with and I can’t say that enough. Way too often people have bad experiences at dealerships and this was very refreshing.
Posted on Google by CanAMXMR
Probably the best express oil change place in Baton Rouge! The service rep was very knowledgeable and trustworthy! The service technician was knowledgeable and diligent while working on my car! I give them a 10 out of 10!
Posted on Google by John Lasseigne
Brandon in Ford service is top notch. Repairs on our work trucks are painless when dealing with him.
Posted on Google by Neil Gibbs
Communication and repairs were great. Thanks Alisha!
Posted on Google by robert Damon
Robinson Brothers has been my go to service dealer since 2019. They continually improve on their service incentives and good customer service. Please don’t change as your value toward the customers is invaluable.
Posted on Google by Joseph Windon
Your service advisor Katie was such a big help! She was ver sweet and very knowledgeable. Highly recommend her .
Posted on Google by Casey Zajkowski
I had an excellent experience thanks to Mike and Ty! From start to finish, both of them were knowledgeable, friendly, and incredibly helpful throughout the entire process. They took the time to answer all my questions, made sure I felt confident in my decision, and never made me feel pressured. Their professionalism and genuine care for customer satisfaction really stood out. Highly recommend working with Mike and Ty if you’re looking for top-notch service!
Posted on Google by Anthony Dorsey
I have been thoroughly impressed with Ford Service since the purchase of my vehicle last October! On my first service appointment, they were able to schedule a time to pick up my car for me and provided a loaner, returning it the following day! The second occasion, I had a recall on my car and they came to fix it in my own driveway. The service rep responds quickly via text and makes it a seamless process. Thank you for making this stress free for me!
Posted on Google by Olivia Bourgeois
I brought my company vehicle to get a truck shifter repaired and wanted to thank Ms. Alicia in the service Dept., for her professionalism and kindness. She took care of our vehicle troubles and was very informative. Alicia kept in contact with us and advised us when the vehicle was ready. She also advised the hours of operations of the service Dept. so myself or associates could pick the vehicle up. Thank you Alicia for going above and beyond your duties!
Posted on Google by Darren Bounds
Love my Explorer! Outstanding dealership! Exceptional service and people!
Posted on Google by BGWJ
Blaire was so wonderful and kind to put up with my schedule changing with work and I am so grateful for her doing that! Byron was right on time and did a very thorough job with my son’s new F-150. He changed the oil, filter and checked the AC. We talked a little about classic cars, too! Byron’s passion for automobiles is infectious! Our family loves the service and quality we always get from Robinson Brothers.
Posted on Google by Christine Conley
Great service, especially by the service manager that I had Alisha! Definitely would recommend Robinson brother in the future!!
Posted on Google by Pj Hahn
Wonderful service! My Ford Bronco sport had two recalls that needed to be taken care of. When I was told that I didn't need to come in for the service and that a technician was coming out to my home to do the service I was in shock. How convenient!!!
Posted on Google by Bonnie Milcarek
Great F250 Diesel service department. Brandon the service writer is very efficient and competent. He is able to deliver my messages/issues to the mechanic(s) accurately. Jeff and Skipper Robinson are phenomenal mechanics and I trust them exclusively with my truck. I would follow them anywhere. I highly recommend this service department for your F250 needs. Update July 2024: I wanted a 2024 Raptor. Reached out to Don. Turns out, that they had one on order that was spec'd out how I wanted it. I put a deposit down, and was able to track the vehicle's progress from the Ford plant. Great vehicle information. Kept me up to date during the complete shipping/ordering experience. Financing was smooth, easy, and very professional. Delivery and PDI was immaculate. Don McClure is an amazing sales person and walked me through every step. Joe Park in finance was extremely prepared, efficient, and knowledgeable in all aspects. It was a pleasure dealing with the entire crew. I only buy from Robinson Brothers Ford, I only use their maintenance facility, and would highly recommend them. Keeping the F250 to do my heavy hauling, and this will be the new daily driver. Added a few more pictures. Update 3/26/2025. Wow. The truck service department has a new facility, just a few blocks from the dealership. Located at 12116 Airline Hwy. Baton Rouge, LA. 70817. The new shop was able to schedule and perform my truck repairs/maintenance very quickly and efficiently. They also do fleet/commercial trucks. Great looking and professional service. Highly recommend you check them out for your truck service needs.
Posted on Google by jwb ii
Mobile service was excellent. On time and professional, gave me other options for services that could be completed via mobile service. Set up to have oil change, etc!
Posted on Google by Shawn Wolkart
Great customer service. It’s hard to get now of days. Thank you Ford
Posted on Google by Alfonso Jeff Turner
We began in 2012 with a Lincoln and we now have 2014 for the last 11yrs we are very satisfied thanks Robinson Brothers
Posted on Google by Mattie Williams
Very satisfied the service people were very helpful and knowledgeable, and kept me informed all the way through the process
Posted on Google by Tony Horn
Excellent service and the customer service was superior.
Posted on Google by Angela S
Ollie is a great service manager, work was quick and clean. I knew car was a problem child going in, but they knocked it out the park!
Posted on Google by David Jenks
I wanted to take a moment to express my appreciation for the outstanding service I received from your service department. When I recently visited the dealership, a young lady informed me about your mobile service option—something I was previously unaware of. She was incredibly helpful in explaining how it worked, and I’m so grateful for the recommendation. The technician who came out to service my vehicle was prompt, professional, and extremely knowledgeable. He took the time to explain the process, answered all of our questions, and provided a detailed invoice once the job was completed. The convenience of having the service done at home, combined with the excellent communication and expertise of your team, made this a fantastic experience. Thank you for offering such a great service. I will definitely be using it again and recommending it to others!
Posted on Google by Cathy Lawson
Ricky Zimmerman and the staff at Robinson Brothers Pro Elite Commercial Services exceeded our expectations. Staff were extremely professional and service was timely and efficient. Highly recommend.
Posted on Google by Jodi kimbrell
Siempre cuando vengo a hacer el cambio de aceite de mi carro chelsea siempre es amable y atenta muchas gracias chelsea
Posted on Google by Jose Garcia
First Ford From life long mopar owner and don’t think I’ll be switching back.
Posted on Google by Adam Salsbury
The staff from the person that answers the phones to the tech that work on my car was the most friendly and most helpful to me! My car was pickup from my workplace and had the repairs done very quickly! I give the a thumbs up all the way around!!!
Posted on Google by Sherri O'neal
The Robinson Brother Ford/Lincon dealership did a great job, alittle slow on getting some of the parts, but that was due to the winter weather storm we had in January 2025 I was satisfied
Posted on Google by donna clayton
Siempre cuando vengo a hacer el cambio de aceite de mi carro chelsea siempre es amable y atenta muchas gracias chelsea
Posted on Google by Jose Garcia
The service team was very helpful and welcoming. Alisha was my main contact. She was very accommodating, and kept me up-to-date on my vehicle's status.
Posted on Google by Scott Bergeron
Great selection of vehicles at reasonable prices. Plenty of great deals to be made by knowledgeable employees.
Posted on Google by Marilyn Doucet
Alisha Williams provided the best customer service I have had from ANY company in the last 5-10 years. She was awesome to deal with and always followed up when she said she was going to, something that is rare in this day and age. I had to take my 2022 Expedition in for transmission work, which is not a pleasant situation since it only had about 45k miles. But, Alisha turned an unpleasant situation into a pleasant one with her professionalism. In the industry I’m in, I deal with service depts and mechanic shops pretty regularly, and they are normally a nightmare to deal with. Alisha is in the top 1% of service advisors that I’ve ever dealt with. Well done, Robinson Bros, you have found yourself a star!!
Posted on Google by Jarrod Weeg
Alisha at Robinson Brothers Ford was great. She kept me up to date on one of my fleets vehicles that needed a new horn. I got updates day to day and got very quick responses when needed. I look forward to working with her again if issues arise with any of my other fleet in the coming seasons. Alisha comes highly recommended.
Posted on Google by Dionte Smith
Great and friendly service
Posted on Google by Tina Johnson
Amazing customer service! Love this dealership.
Posted on Google by Amy David
Everything was perfect
Posted on Google by Byron Patureau
Excellent experience. Service was easy. They came to my work and performed service there.
Posted on Google by Mark Josephs
They always take care of you in a timely manner. Every time i go i get the same great service.
Posted on Google by james turner
The team at Robinson Brothers is awesome! Aaron was a great salesman; very nice and cares about his customers . Also Randy the financial manager was very thorough and helpful, made me and my wife feel at home. Nick, who is the manager, is very effective! They have a great team. I highly recommend Robinson Brothers for your next vehicle! Thanks Britney Sanders from Ford Memphis Region for recommending this excellent place of business!
Posted on Google by Brian Sanders
Great job, good people change oil & rotate tires in 30 minutes
Posted on Google by patrick welch
After 20 years of not going to the dealership for routine service, Robinson Brothers may have given me a paradigm shift. It's comparable in price and not a bad experience. So far my 1st 3 oil changes have been there. I may even get all crazy and let them change my cabin filter one day........
Posted on Google by A Becnel
Robinson Brother’s is the only place I’ll go for a new car. Kaleb and Edwin are fantastic! Even Mr. John in finance was a joy to work with!
Posted on Google by Randall Gremillion
Salesmen were friendly and very helpful.
Posted on Google by Marcia
From sales to parts & services these outstanding team members has gone above & beyond taking care of my new/used vehicle needs: Simply awesome!
Posted on Google by Charles D. Harrell
Andy Parrino sold us a mustang in 1999 at Audubon Ford. He was so great to deal with, that when we decided to purchase another Ford, I called Robinson Brother’s to see if, by chance, Andy might still be selling cars. Since Audubon Ford had become Robinson Bros, it was a long shot, but I gave it a chance. BINGO!!! Andy was there! He found us the exact white F150 pick-up we wanted. Throughout the entire transaction, he was great! He’s knowledgeable about the vehicles he sells, he’s extremely personable and we will absolutely buy all of our Ford products from Andy Parrino and Robinson Brothers.
Posted on Google by Ann W
As soon as I entered the store I was asked if I could be helped. I told them what I needed and was immediately checked in and my car was on the rack within 15 minutes. The staff was very friendly and attentive to my needs
Posted on Google by Danny Zeringue
Great costumer service! Costumer service its on point, Adrian is the man when it comes to scheduling services and repairs. I took my 2019 Lincoln Navigator...
Posted on Yelp by Ricardo R.
Needed 2 tires, called and ordered tires, service to replace was quick and at a fair price, employees were very helpful
Posted on Yelp by Norm B.
i want to thank Donovan for a great experienc. i was concerned about getting their at 5 pm, but the took me right in and was finished in less than 20 mins....
Posted on Yelp by Michael C.
Awesome experience with Johnnie Lee, I wish every car salesman was like him around the world!!!!! After shopping around for days. Robinson Brothers/ Johnnie...
Posted on Yelp by Shaprece E.
Great location. Very accessible and convenient. Great knowledge service department. The Robinson Brother's team is very easy to work with. I like their inventory....
Posted on Yelp by Mary B.
Customer service was excellent!!! I highly recommend them if you ever have any issues with your auto. Because usually Ford, means found on the road dead,...
Posted on Yelp by Donna V.
Excellent customer service and friendly staff, especially Johnny at the used car lot. Fair pricing for buying and selling a vehicle.
Posted on Yelp by Cas T.
I would buy 10 more cars from them if I could! Don went over everything in the car so that we knew how each part of the car worked and what it was used for....
Posted on Yelp by Brooklyn W.
Oil change, air filter, and tires rotated in 35 min. I left several valuables out prior to service and nothing was moved or missing.
Posted on Yelp by Michael M.
I had to have my car towed to the dealership because it wouldn't start. I'm from out of town so i didn't really know where else to go. Service was good and...
Posted on Yelp by Lynda B.
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