Robinson Brothers Dealer Reviews

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All Reviews 491 Google 481 Yelp 10
Andy Parrino sold us a mustang in 1999 at Audubon Ford. He was so great to deal with, that when we decided to purchase another Ford, I called Robinson Brother’s to see if, by chance, Andy might still be selling cars. Since Audubon Ford had become Robinson Bros, it was a long shot, but I gave it a chance. BINGO!!! Andy was there! He found us the exact white F150 pick-up we wanted. Throughout the entire transaction, he was great! He’s knowledgeable about the vehicles he sells, he’s extremely personable and we will absolutely buy all of our Ford products from Andy Parrino and Robinson Brothers.
Posted on Google by Ann W
As soon as I entered the store I was asked if I could be helped. I told them what I needed and was immediately checked in and my car was on the rack within 15 minutes. The staff was very friendly and attentive to my needs
Posted on Google by Danny Zeringue
Professional and polite. Timely service. No pressure to pay for unnecessary services or parts. The employees were very persistent and cooperative, and worked with the warranty company to reach resolution.
Posted on Google by Kevin Guillory
Excellent service and price on my new 2018 F150 STX. Also I serviced my 2024 F250.
Posted on Google by ST
Anthony Biagas is wonderful! I have bought 4 vehicles from Mr. Anthony in the past few years and every experience has been great! From the ordering process to receiving the vehicle everything was flawless. He knows every feature the vehicle has to offer and makes sure you are comfortable with everything before you leave. Once you're comfortable with your new vehicle and all its features, Mr. Joe is there to help you close the deal and make sure your getting the best rates available.
Posted on Google by Toby Odom
Great friendly service!!!
Posted on Google by cody gautreaux
Buying from Robinson Brothers Lincoln was an incredible experience. The sales team and finance team were incredibly helpful and transparent. They went above and beyond delivering the vehicle and paperwork!
Posted on Google by Greg Anding
Great service!
Posted on Google by Detailed Garage
I bought my F150 in for the first oil change and tire rotation. The Quick Lane crew got me in and out in no time. It was so fast, I did have a chance to read the front page of the newspaper.
Posted on Google by BRIDGET REED
Great service response by my advisor, Brandon Guillory. Repairs were taken care of without any issues.
Posted on Google by George Dean
Adrian was absolutely amazing. He made me aware of all of my options and was extremely responsive. My previous experiences were that the service I got with my Navigator wasn’t nearly as good as the service my wife got from Cadillac with our Escalade, but this experience changed everything! Again, Adrian was phenomenal!
Posted on Google by Collis Temple
I highly recommend Robertson Brothers. They made everything smooth and expanded their search and sales guy Aaron M. found the truck I was looking for.
Posted on Google by kenny bourgeois
I recently took my 2022 Bronco in for oil and tire service. They also replaced a warranty part. Everything went great. My service advisor was Meghan. She was super helpful and professional. She kept me updated throughout and even offered me a loaner.
Posted on Google by Robert McBride
Robinson Brothers is a superb dealership with administrative and sales personnel who care about your experience. Most dealerships you buy a vehicle but at Robinson, I felt as I was joining a family. They don't just sell you a car, they sell you an experience that will continue after the purchase whether it's maintenance or just questions regarding your vehicle. Our salesman Edwin Pina was excellent in making the best of our experience providing great service and advice on the car.
Posted on Google by Stetson Edwards
Robinson Brothers Ford in Baton Rouge is where I will buy all my vehicles! Easy and quick and efficient operation!
Posted on Google by Cole Black
Jason King is a pleasure to deal with. No pressure and worked up a good price the first round.
Posted on Google by Steve Hughes
Excellent service from beginning to end. Unparalleled in my experience!
Posted on Google by Colette Riha
Great service & Great employees
Posted on Google by Ralph Carter
Brandon is the man!
Posted on Google by tommy means
I made a appointment with Michael at Robinson Ford I had mentioned to him the suv I was interested in and it was little small feeling so Michael suggested the Nautilus I drove it was great I'm only 5'2 and it fit me very comfortable and so smooth on the road and I was driving a Lexus for 14 years I love the Suv He also suggested the darker seats in another Nautilus on the showroom because I have my 4 year old granddaughter with me often and we worked it all out I am proud owner of the 2024 Nautilus its beautiful and comfy was easy for me to set up all the apps for music and alexa
Posted on Google by Shirley Robertson
I made a appointment with Michael at Robinson Ford I had mentioned to him the suv I was interested in and it was little small feeling so Michael suggested the Nautilus I drove it was great I'm only 5'2 and it fit me very comfortable and so smooth on the road and I was driving a Lexus for 14 years I love the Suv He also suggested the darker seats in another Nautilus on the showroom because I have my 4 year old granddaughter with me often and we worked it all out I am proud owner of the 2024 Nautilus its beautiful and comfy was easy for me to set up all the apps for music and alexa
Posted on Google by Shirley Sanford
Kyle made us feel welcomed, informed, and respected throughout the buying/trading process. He actively listened and understood our needs, such as budget and I am so very happy with the vehicle that I drove home in!
Posted on Google by Rachel
Best Ford dealer in the Baton Rouge area.
Posted on Google by John McDonald
Robinson Brothers Lincoln service is doing an excellent job of making me completely happy with my 2024 Nautilus. I really do like this vehicle and the excellent service makes it even better.
Posted on Google by Mark Gremillion
Customer Service is always great. Service was quick or high quality. The customer wait area is always clean and presentable I have been a loyal customer @ quick lane on airline and sherwood for nearly a decade and a half.
Posted on Google by Jey Neauxa
Awesome Job From The Service Department
Posted on Google by Wanda DeMoulin
Awesome Job From The Service Department
Posted on Google by Wanda DeMoulin
Highly recommend Robinson Brothers Ford. Buying a new car can be an intimidating and timely process, but Robinson Brothers and Mr. Anthony Biagas were great to work with and made sure the process went smoothly.
Posted on Google by William Daniel
Quick professional service, no money grabbing overselling of products or services, I went in got what I asked for, received it, and was happily on my way!!
Posted on Google by Pat P
One of the easiest transactions I’ve ever made. I’d recommend Robinson Bros Ford to everyone. Fair price and great communication. SUV was delivered clean, on time and full of gas
Posted on Google by Andy Vaughn
Quick lane is great. Service staff are very nice. Keep me informed on service time. I am always in and out with in an hour if not less than 45 minutes.
Posted on Google by mary eymard
Fast and friendly service and sales - I would recommend Robinson Brothers to anyone
Posted on Google by Banten House Tea Room
Fast and friendly service and sales - I would recommend Robinson Brothers to anyone
Posted on Google by A Google User
Quick Lane has the absolute best customer service that I have ever experienced & they are fast. Give them a raise !!!!
Posted on Google by Monica Jones
Everyone was great especially Ollie in the service department All the way up to the Management team! I will definitely do more business in the future.. If you need a new or used vehicle or service your existing vehicle, Please go see the team at Robinson Brother Ford here in Baton Rouge, Louisiana.. Excellent service!!!!
Posted on Google by Chadrick Jackson
Quick Lane has the absolute best customer service that I have ever experienced & they are fast. Give them a raise !!!!
Posted on Google by Monica Jones
Excellent customer service provided by Adrian during my recent visit for warranty service on my 2020 Aviator
Posted on Google by Janean Durbin
Todd greeted me promptly as I arrived to assist me. He was very warm and welcoming. My experience was very positive. I would highly recommend Robinson Brothers. Ask for Todd!
Posted on Google by Rhonda Jasper
Jackson was great to deal with and made the car buying process so enjoyable
Posted on Google by Sami Sylvester
Todd greeted me promptly as I arrived to assist me. He was very warm and welcoming. My experience was very positive. I would highly recommend Robinson Brothers. Ask for Todd!
Posted on Google by Rhonda Jasper
Honesty and respect in the sales approach with no wear down BS as at some other dealers. Respected my time and intelligence and sold me and my wife new vehicles.
Posted on Google by Roger Powell
Great service quick in and out.
Posted on Google by Jonesy EJ
5-star service. Highly recommend taking advantage of the mobile service, they came to my office and changed my oil and rotated my tires.
Posted on Google by John Spruell
We strugggled at first to understand charging options and were actually running low despite trying different chargers. We did not have an adapter to use a Tesla station so the dealer brought us a loaner and took the car and charged it to over 80%. We learned more about the options and how to and appreciate the dealer for helping us through this phase. We now know what we need to do and the options available to us. Working on the home installed pro charger now and we thank Robinson brothers for helping us in this pinch.
Posted on Google by william jacocks
Friendly, prompt with quality work at Robinson Brothers Ford Quick Lane, my new go-to service shop.
Posted on Google by Greg Dodge
It was great. Went to service dept. first and asked how long for oil change and they directed me to Quick Lane where it would be quicker. At Quick Lane, Jeremiah was very professional, and informed of everything I needed to know and even issues in the past.
Posted on Google by Wesley Williams
I love my Lincoln and the service is always fantastic. Adrian is the best!
Posted on Google by Shelley Graphia
Jason King and Aaron Mougeot were amazing from start to finish. They are so friendly and helpful and answered all of my questions which were many! I highly recommend them if you are buying a new car. I love my Lincoln Nautilus!
Posted on Google by Tracy Delaney
Overall great experience! Jackson was really helpful. He worked with us to get exactly what we wanted within the price we wanted to pay. He was very responsive. It was quick and hassle free.
Posted on Google by Angie Balli
Needed a part from my 2015 F150, and I was trying to go to a dealership closer to home, which was closed on a Saturday when I needed the part. However, Robinson Brothers Ford was readily available. The gentleman knew exactly what I needed and to put icing on the cake, he had to part waiting for me at the counter when I arrived. In and out, in less than 5 minutes. It took longer for my debit card to go through than it did for them to get my part ready. Absolutely fantastic. If I have the chance, I will be going back to them again.They were awesome and the part that I got from them fixed my problem the first time.
Posted on Google by Darryl Bell
I give Robinson Brothers a five star rating , they have always taken good care of my vehicles.
Posted on Google by Trevor Kendrick
Very attentive to my needs. Professional work done in an exceptional time line to complete the work done on my navigator They took very good care of it. Service writer was extremely helpful.
Posted on Google by Dave LAGRONE
Robinson Brothers Service Department did an awesome job when I had to have my vehicle serviced! They scheduled my appointment, and the arrival time for pickup and delivery was very prompt!! I was able to continue my regular routine without any interruptions, because of the loaner that was left with me! Thanks so much Service Department for all of the hard work and dedication .
Posted on Google by Karen Burks
Wonderful experience!
Posted on Google by Trevor Gregory Printup
Timely, informative and easy.. the guys were all great.. I will be back
Posted on Google by Karen Guidry
Robinson Brothers appears to care.. my Bronco was leaking from what we believe was the differential.. sure enough Robinson Brothers mechanic found the issue.. they put me in a rental and text me updates along the way. I was happy with the “care” they vibed as a valued client. I hope I don’t have to return but if so, I look forward to it.
Posted on Google by Patia LaCour
Love their mobile service. Everyone is very friendly & helpful at this dealership.
Posted on Google by Susan Shelton
My total experience from purchasing my car to financing and delivery was exceptional. The people that work at Robinson Brothers Ford love their jobs and it shows.
Posted on Google by Jeanne Woods
My experience with Robinson Brothers was totally hassle free. Will definitely use them again!!
Posted on Google by Nick FaKouri
Great service. The technicians made sure I was kept informed about my service. They got me in and out in a timely manner.
Posted on Google by Tiarra White
Had a great experience purchasing my Ford Bronco. Sales rep Kyle Hatchett was vet knowledgeable
Posted on Google by Kim Green
Kaleb, Christian and Joe are amazing to work with! Thank you all so much for providing excellent customer service!
Posted on Google by Monica Day
Dustin White is an exceptional sales manager. Every interaction with him and his team (Ty specifically) was stellar. I've never had a car buying experience like this before. Was such an easy interaction (price included) that I bought TWO cars!
Posted on Google by Joshua Gourgues
Casey in service has been an absolute superstar Extremely professional, polite and follows through on promises
Posted on Google by Mark Landry
Oil change and fuel filters changed in under 30 minutes without an appointment.
Posted on Google by Michael James
Great experience!
Posted on Google by Dustin White
My experience here has always been a positive one. Noel is friendly and she’s patient as well as she kept me updated on my vehicle’s progress. She deserves recognition.
Posted on Google by Jackie Callender
Excelente
Posted on Google by Claudia Chavarria
Excellent experience at this dealership.
Posted on Google by Chad Monistere
Very accommodating to what time worked for me and kept in contact to service
Posted on Google by Terry Tillman
I have been dealing with Robinson Brothers Ford for a very long time. They have always handled my service work very professionally, and have excellent personnel who are very knowledgeable. It is a pleasure to business with them.
Posted on Google by Paul Hilborn
Great service…Great Team!
Posted on Google by Michael Clawson
Adrian was very helpful. He told me I had points and I could pay the $90+ I owed with my points
Posted on Google by Thomas
Very courteous and professional.
Posted on Google by Brad Firmin
Very positive buying experience. Great salesman (Steven Black) and good price. You cant go wrong buying from this dealership.
Posted on Google by JOHN BLACK
We just bought a used car from here this week and I can't say enough great things about this dealership. The entire experience from beginning to end was great. They made it really easy for us. Our salesman, Charlie was a wealth of knowledge, Robert Irving made sure that we got a great deal and Joe Park really took care of us on the financing. I felt like they were very transparent throughout the process and I truly appreciate that. You can tell that they run a great operation.
Posted on Google by Bo Stevens
Mike was more than courteous and polite. He was professional and experienced. He made the experience easier than expected. Rechecking paperwork and all aspects of the Sale. Flew in from The Rio Grande Valley and everything was in order. THANK YOU MIKE. THE WHOLE HORRIBLE ACCIDENT WAS PUT TO REST WHEN YOU TOOK OVER AND SOLD US OUR NEW FORD BRONCO.
Posted on Google by Nora
Excellent service!
Posted on Google by Shelly Ortiz
From purchasing my Bronco to servicing my vehicle at my house, I am so glad I went with Robinson Bros. Ford. Jackson, my salesperson, was so helpful and not pushy. He let the vehicle speak for itself and kept me updated throughout the ordering process. However, the BEST part of my purchase is that I can get my oil changed and several other services at my house. They schedule with me via text and come to me. That's worth every penny.
Posted on Google by Brooke Cormier
They are the best very kind and fast.
Posted on Google by Carol Covington
Great customer service in helping us find a vehicle that met our needs and was within our budget. Was a pleasure to deal with.
Posted on Google by Rene Mire
The service I receive is excellent!
Posted on Google by Scott Cobb
Fast & friendly
Posted on Google by Ashley Cappo
The guys in the truck shop are top notch. I won’t bring my truck anywhere else.
Posted on Google by Brian Liddell
Parts department was very helpful
Posted on Google by Timothy Townsend
This business sets the bar for customer service. They have always exceeded my expectations in the 20 years I've been buying vehicles from them.
Posted on Google by Blaine98o8 america
Great service and helped me get out on time for another appointment.
Posted on Google by Tonya Penalber
Fast and friendly service. Their team is awesome and I highly recommend using them!
Posted on Google by Jimmy Joubert
My service advisor, Meghan, and her manager, Casey In the service department are so top-notch and attentive to customers concerns and needs. They always have a smile on their face and are always very welcoming in addition to always helping and resolving my problems. Service centers are service centers, but having a staff with them, put Robinson Brothers service department in a different category.
Posted on Google by Grey Hammett III
I went to Anthony two months ago wanting a 2024 Lincoln Nautilis black label jet package and he did not have one on the lot. Anthony searched until he found my car in Knoxville Tennessee. Anthony had my car shipped in and I could not be happier with it. Anthony and the Lincoln Dealership went far and beyond to take care of me and to get me the car I wanted.
Posted on Google by Lisa White
Easy peasy buying a vehicle from them...
Posted on Google by Laura Benham
Very easy to work with. I told them what I wanted and was driving away in what I wanted in about 1 hour.
Posted on Google by Robert Harris
Highly recommended! Our recent 2024 Bronco Sport purchase from Robinson Brothers was the most pleasant car buying experience that we’ve experienced so far. Johnnie Lee was very personable, knowledgeable, and gave us top notch service. Johnnie Lee and Mr. Brooks had us in and out the dealership within an hour and a half. All the staff we encountered were very friendly and helpful.
Posted on Google by romero heather
Highly recommended! Our recent 2024 Bronco Sport purchase from Robinson Brothers was the most pleasant car buying experience that we’ve experienced so far. Johnnie Lee was very personable, knowledgeable, and gave us top notch service. Johnnie Lee and Mr. Brooks had us in and out the dealership within an hour and a half. All the staff we encountered were very friendly and helpful.
Posted on Google by Heather Tanner
Oil change service was great! I was in and out quickly. Very happy with their quick lube shop.
Posted on Google by Jacob Pitman
Ms Noel was so nice, professional, helpful, knowledgeable, and made me feel like a valued customer. The entire team matched her energy. I'm single with one vehicle and two jobs. My anxiety shoots through the roof when my bronco is not and this team remedied that for me
Posted on Google by Phoebe Banks
Ms Noel was so nice, professional, helpful, knowledgeable, and made me feel like a valued customer. The entire team matched her energy. I'm single with one vehicle and two jobs. My anxiety shoots through the roof when my bronco is not and this team remedied that for me
Posted on Google by Phoebe Banks
Good service!
Posted on Google by Johnny Taylor
My Wife and I would like to thank the Team at Robinson Brothers Ford, for their customer service. Special thanks to our salesman Aaron Mougeot, for his patience and will that allowed us to take our time and sort through where and what vehicle we wanted to buy! Aaron did not press us to make a decision he was happy to see us happy! Aaron continues to support us weeks after the purchase and assured us that he is available if we have any questions answered or need support! We would also like to thank Randy "Business Manager", for his customer service and sense of humor. Randy, worked with my Finacial institute at the end of the business day and we appreciate your commitment 100%, Thanks again!!! We enjoyed making the decision to buy our vehicle from Robinson Brothers because of the people we encountered and worked with through this process. Mr. and Mrs. D'Andra A. Creer
Posted on Google by DAndra Creer
Great service great people
Posted on Google by Clint Sandefer
All recalls fixed, oil change & tire rotation all in my driveway. No more waiting for hours in the service dept at other dealership. Mobile service is awesome.
Posted on Google by Resa Davis
Robinson Brothers made the buying process easy, smooth, and stress-free. Everyone was professional, transparent, and helpful from start to finish. Special shoutout to Dylan for going above and beyond, and Joe in finance for making the paperwork simple and seamless. 5 out of 5 stars.
Posted on Google by Dylan Davis
I had an amazing experience! Kaleb(woody) Is the man. Never once did I feel like he was trying to sell me something. The whole time I felt like he was trying to get me what I wanted.
Posted on Google by Jase Augustus
Ask for Woody! Several vehicles purchased with him and he will go out his way to get you the best deal!
Posted on Google by John Savoie
We recently utilized the mobile technician service for a recall on our Lincoln Nautilus and our Ford F-150. We were highly satisfied with the job! The mobile techs can do a wide variety of services while we wait in the comfort of our home. We highly recommend this wonderful service!
Posted on Google by Faye Hodges
Fantastic Dealer. I have been a loyal customer for many years! Highly recommend!
Posted on Google by Jim Dubos
Mobile service is top notch. Jose is prompt, friendly, and efficient.
Posted on Google by ksd51
Paige the service advisor was wonderful. Great communication and extremely friendly and helpful.
Posted on Google by Jennifer Thibodeaux
My check engine light was on. I pulled into the service area of Robinson Brothers Ford and was approached by a friendly representative. I wasn't able to leave my car at the time but returned later on in the day and filled out the necessary paperwork. De'Aun listened to my questions and concerns and feel she provided quality service. Thank you for great service!
Posted on Google by Erin Ferguson
Best all around car buying experience I have ever had! Knowledgeable sales staff and GREAT finance staff!
Posted on Google by Brock Walters
Robinson Bros had a huge inventory and my salesman Jackson was extremely knowledgeable. The financing was easy with Randy, he is a veteran with the company and made the process easy!
Posted on Google by Holly Lebouef
Purchasing a vehicle a from Robinson Brothers Ford Lincoln was the best experience I’ve had with a vehicle purchase. In addition the service team does an excellent job. They are courteous and get things done in a timely manner.
Posted on Google by Jeanie Furlow
Robinson Brothers Lincoln did a fabulous job repairing my car. my car had water in the gas tank for my last fill up which caused almost $5000 to fix but the service at Robinson Brothers was great. I recommend them highly.
Posted on Google by Joe and Pat Binkley
Robinson Brothers Ford communicated very well about a emissions recall I had on my F-150. Really like their mobile service option to.
Posted on Google by Dave Mitchell
Very satisfied the service people were very helpful and knowledgeable, and kept me informed all the way through the process. Had a great experience, thank you
Posted on Google by Tony Horn
Robinson Brothers service department is always honest, professional and reliable. Great communication and 5 star customer service.
Posted on Google by Bill Simpson
Friendly professional service. Thank you Mr Batiste. I would recommend this place to anyone. Fast friendly service that will not disappoint.
Posted on Google by David Sansone
Robinson brothers sales team and finance team made easy to purchase a car
Posted on Google by Christy Vince
Had another fantastic experience at Robinson Brothers Ford! From start to finish, everything was smooth, easy, and genuinely enjoyable. Aaron Mougeot really takes the time to help you find exactly what you’re looking for without any pressure, and Joe and Randy in finance make the final steps quick and hassle-free. It’s not every day you find a dealership that makes car buying this comfortable—highly recommend stopping by Robinson Brothers Ford and get your “RBF Experience” today! - Kevin P.
Posted on Google by Kevin Perkins
I took my car in to the service department to address a factory recall. Gerard was my service agent. Very kind and welcoming. Through the process he kept me informed which I appreciated greatly! I will definitely do business with Robinson Brothers dealership again
Posted on Google by Russ Giamanco
Dylan was not pushy nor tried to complicate the transaction. Made this an easy and quick experience.
Posted on Google by George Branigan
If you are looking for a vehicle from here, ask for Aaron Mougie!! And talk to Don too before you leave. Aaron is an amazing person and he puts the customers above all else! He literally goes above and beyond for everyone he meets and he shows you that you aren’t just a customer and he isn’t just a sales person. Even after you purchase a vehicle he keeps in touch and makes sure you love your vehicle and that you are happy with the purchase. There was a little minor thing I wasn’t 100% happy with and he put in the work to get it resolved and really quickly too. I don’t know where this kind of service went with some of the other dealerships I’ve bought vehicles from but it’s not lost or missing here. A big warm thanks to Aaron M and Don McClure for all their hard work, dedication, professionalism, and good old fashioned five star customer service. Thank you!!!
Posted on Google by Amanda Gurr
The experience was great. They were very truthful about when they will get to the automobile. They repaired everything and in a timely manner. No problems since the repair.
Posted on Google by Sharon Scoby
Mobile Service
Posted on Google by Caitlin Peredo
They were able to get my SUV in quickly to check the issue.
Posted on Google by Tina Livingston
Very good team!
Posted on Google by Cullen Geiger
Thanks Jarrod Paulin for helping me with the purchase of my Audi!! He was very professional and helpful. If you need a car go see Jarrod at Robinson’s brothers!!
Posted on Google by Jamara Miller
First class commercial service department
Posted on Google by mikehinthehouse
Mr Jason, our sales representative, was patient and detailed, Mr Bryan in Finance was knowledgeable and thorough and lastly Mr Adrian, in Sales reiterated care and processes…..I am so pleased with the staff, the services they offer and the care they provide!!!!
Posted on Google by Tracey Jarrell
My mother had the best experience at Robinson Ford. Malikai Hebert and Dylan Davis were absolutely amazing in helping her pick out her Ford Truck. They took the time to listen to exactly what she wanted and made sure they found the truck that suited her. They even helped her put on her license plate when it arrived at the dealership. Highly recommend them. Forever grateful for the time they spent with her making sure she was happy with her purchase.
Posted on Google by Teri Ducote
Robinson Brothers and Adrian offer exceptional service! He communicates timely and delivers as expected. The on-site /home service is top notch!
Posted on Google by Sydney
Robinson Brothers is the epitome of a great service experience. Getting my vehicle serviced has never been easier and convenient. From picking my vehicle up from home with a loaner swap, keeping me posted on the process, to meeting me at my husband’s doctor appointment with my vehicle, the service experience was amazing. At Robinson Brothers they make the process easy so the customer can take it easy.
Posted on Google by Mariea Dunn
When the alternator went out on my 2021 Ford Ranger in the middle of traffic, it was a stressful moment. I had it towed to Robinson Brothers Ford — and I’m glad I did. That’s where I met Katie, my service advisor. She was knowledgeable, empathetic, and kept me informed the entire time while parts were being ordered. Robinson Brothers got my truck fixed and it’s running perfectly. Great experience all around. From now on, they’ll have my business. Thank you, Katie and the Robinson Brothers team.
Posted on Google by Bryan Blon
Fast service, friendly and knowledgeable service writer.
Posted on Google by Lisa Lecoq
My husband purchased my 2022 Lincoln aviator from here for my 27th birthday last month and Jarrod helped us with the process from start to finish. He was extremely helpful and informing. Very professional and kind!! He was thorough and explained in detail every single thing and answered all of our questions. We recommend Jarrod for anyone who is looking for a vehicle! Thanks Jarrod! I love my car!
Posted on Google by Courtney Sandoval
Very professional service and with a fast return on vehicle
Posted on Google by Gary Richardson
Great experience and fast service,
Posted on Google by Beverly Broussard
Friendly professional service. Thank you Mr Batiste.
Posted on Google by David Sansone
They were polite, communication was excellent and taking care of the matter was swiftly.
Posted on Google by Linda Jones
Great dealership and great service.
Posted on Google by Trey Harris
Great customer service and provide timely service.
Posted on Google by William Hicks
Ask for Aaron Mougeot in Sales!! Don McClure might not be a manager by title but he is a customer service professional who will advocate for each and every customer on each and every vehicle. Both Aaron and Don are very intelligent and know their products, features, and options, and if there’s something you want that they don’t have among their wide inventory they will get it from wherever it’s at because no other dealership has Aaron or Don. Extremely happy with my new truck. And very thankful for Mrs. Rachel in their titling department helping to resolve an issue quickly!
Posted on Google by Eric
My family has been very pleased and welcoming from the entire family at Robinson Brothers.
Posted on Google by D Eronoh
I had an excellent experience buying my new vehicle at Robinson Brothers Ford. From start to finish, everyone made me feel like a top priority without being pushy. I couldn’t be more satisfied with my car buying experience here, and I look forward to being a long-term customer. Just to add to this previous review, everything went so well that we decided to buy a new Lincoln for my wife shortly after my purchase. The second experience was just as pleasant as the first one.
Posted on Google by Jeremy Gaubert
I had a wonderful experience working with Jackson Hodson, while purchasing my new car. He was extremely nice, helpful, and professional throughout the entire process, taking the time to answer all my questions and made sure I felt confident in my decision. Jackson was also very knowledgeable about each car and all of its features. His friendly approach made the experience smooth, stress-free, and very quick.
Posted on Google by Stacy Rotolo
Wonderful Experience every time! Thanks Nick, Stephen and Joe . Y'all always take very good care of me ! I appreciate y'all
Posted on Google by Ronald Whiddon
Just purchased a 2026 Ford Escape Hybrid for my 30 something daughter. Did almost all of the research, questions, negotiations, etc. online with a minimum of time in the dealership, although I was impressed with the Robinson Brothers dealership and the people there (first time buying there). Our sales rep, Dylan, was polite, professional and extremely helpful. The 2025 Escape we first looked at sold before we were ready to purchase and Dylan helped us reach a very agreeable final deal on a 2026 with even more features. Absolutely no hassles or trickery or pressure--or waiting around the dealership more than absolutely required. The check out process with the finance guy has been computerized unlike anything I have ever experienced in my 50 years of buying cars. Smooth, quick and no hard sell on extended warranties I didn't want. Don't know if every manufacturer has done this, but Ford certainly gets a big thumbs up for making this last step in the process much faster and completely painless. Happy to give the car, the sales rep, and the dealership 5 stars.
Posted on Google by Al McDuf
Very professional service
Posted on Google by Gary Richardson
Ask for Aaron Mougeot in Sales!! Don McClure might not be a manager but he is a customer service professional who will advocate for each and every customer on each and every vehicle. Both Aaron and Don are very intelligent and know their products, features, options, and if there’s something you want that they don’t have among their wide inventory they will get it from wherever it’s at because no other dealership has Aaron or Don. Extremely happy with my new truck.
Posted on Google by Eric
They went out of their way to make sure I got exactly what I wanted. Anthony & Ashley were extremely kind & attentive. Love them
Posted on Google by Candace Breaux
I’m very pleased with my experience at Robinson Brothers Lincoln.My Roof liner was repaired diligently due to the insistence of Mr. Adrian Almadover. I got my MKC back into my hands with in one hour of my arrival at Robinson Brothers Lincoln.Way to go Adrian.And my Technician did a wonderful job with the repair..God bless everyone at Robinson Brothers Lincoln.May their busy continue to prosper.
Posted on Google by Sidney Chanet
Lincoln hands down the best. Awesome
Posted on Google by mashanna buckley
I’d like to recognize Mr. Don McClure for his exceptional service. I recently brought my Ford in for a turbocharger issue and needed a loaner vehicle to get to work and home. As always, Mr. McClure immediately ensured I had a loaner, making the process effortless and stress-free. His care and attention are truly first-class. I have purchased every Ford I’ve owned through him because of his knowledge, professionalism, expertise, timeliness, and genuine care. Thank you, Mr. Don, for always going above and beyond—I am truly grateful!
Posted on Google by Kristin You
Kaleb was very easy to work with and no BS sales tactics.
Posted on Google by Christian Lawson
Best prices and great buying experience
Posted on Google by jacob danos
Not our first purchase here and won’t be our last. Make sure you ask for Jason! He has helped our friends and family through many great purchases.
Posted on Google by Meghan Notariano Liddell
Service is great and my service advisor went above and beyond to help us out!
Posted on Google by ryan wildman
I am very happy with the service I got from Mr. John Johnson at Robinson Brothers Ford. He serviced my vehicle and informed me of everything that was done. I will return as needed. Great Service.
Posted on Google by Jeanette Johnson
Great experience! Dylan was a great sales person. Answered all our questions and made sure we were comfortable in our decision. Never felt pressured!!! Brian in finance was great and made that experience as good as possible. Car buying is one of my least favorite things to do, but these two gentlemen made my husband and my experience a good one.
Posted on Google by Stephanie Mattern
Excellent Service. Pulled in Thanksgiving eve at 4:00 p.m. leaking diesel. Had a fuel filter replaced and leak was fixed! Back on the road 45 minutes later. Highly recommended this service department! Saved my Thanksgiving! Thank You!
Posted on Google by Sigmund Waghalter
Great service
Posted on Google by Toby Rabalais
I wanted a specific car and color. My salesman Edwin P searched and searched until he found the exact one I wanted. He was very helpful and courteous in the process. My beautiful vehicle was delivered to me as promised.
Posted on Google by Becky Miller
I had an excellent experience buying my new vehicle at Robinson Brothers Ford. From start to finish, everyone made me feel like a top priority without being pushy. I couldn’t be more satisfied with my car buying experience here, and I look forward to being a longterm customer here.
Posted on Google by Jeremy Gaubert
Best experience I have ever had at a car dealership! The Lincoln manager made that sale happen he went above and beyond. Thanks Anthony
Posted on Google by Londyn Aranyosi
Great service. Manager did a great job keeping me updated and they did excellent job. They seem to be under staffed for service technicians but managed well.
Posted on Google by Johnny LeBlanc
Our service advisor, Kamen, was awesome! Honest, upfront, and didn’t try to sell us on stuff we didn’t need. We will definitely be using him again!
Posted on Google by Hayden Jennings
⭐️⭐️⭐️⭐️⭐️ Absolutely phenomenal experience purchasing my 2026 Lincoln Nautilus! From start to finish, Anthony Biagas went above and beyond every expectation I had. He was an absolute pleasure to work with — incredibly patient, professional, and genuinely passionate about what he does. There was zero pressure, just honest guidance and a sincere desire to make sure I drove away thrilled with my new Nautilus. Anthony took the time to answer every question, walk me through all the features, and make the entire process stress-free and enjoyable. You can tell he truly loves his job and cares about his customers — that energy is contagious! The finance department was just as impressive — friendly, transparent, and efficient. They made all the paperwork effortless and ensured I understood every detail. I honestly felt completely taken care of from the moment I walked in to the moment I left the lot. This was truly a next-level car-buying experience. Every detail was handled with care, professionalism, and enthusiasm. If you’re considering a Lincoln, go see Anthony Biagas — he’ll make the process effortless and enjoyable from start to finish. I couldn’t be happier with my new Nautilus or the incredible team that helped make it happen!
Posted on Google by Amanda Harpole
Super happy with the customer service I received from Jack Vaughn, Beau Dennis and all other staff members that helped me in my vehicle purchases. Robinson Brothers really took care of me.
Posted on Google by Jayme Cramer
ANOTHER terrific and rewarding experience at Robinson Brothers Lincoln. My salesman, Christian, is an extraordinary young man who is very personable and hustles to make your comfortable and to seal the deal. I highly recommend him and Robinson Brothers Lincoln!
Posted on Google by Lisa Breaux
Excellent Service. Brandon and Lathan have cut the fleet going strong. Thank You!
Posted on Google by Sigmund Waghalter
Alisha in service was professional, organized, and easy to work with. Everything needed for the claim was handled quickly and communicated clearly. The process moved forward without any issues, and the support was appreciated from start to finish.
Posted on Google by David Erickson
I want to thank Steven for making the entire process seamless. My time is very limited, and he had everything prepared for me while I was traveling. All I had to do when I returned was sign and pick up the car. I truly appreciate your professionalism and efficiency. Thank you, Steven!
Posted on Google by Kelly Willey
Ty at RB Preowned was absolutely wonderful! Love my car!
Posted on Google by KT Mallett
I have been a customer of Robinson Brothers for over 20 years. I’ve always received excellent deals on my vehicles and great service. Their service team is exceptional. Every time I’ve needed assistance, they’ve always answered my questions and helped me resolve any issues in a timely manner. Also, Derek and his team in the Quick Lane Department are awesome! This week I had a flat tire and even though it was almost closing time, they stayed late to fix it. Thank you!!
Posted on Google by Sherri
Robinson Bros were transparent and kept me informed with updates all throughout the repair process. Prices were reasonable and I was very pleased with Katie Pickard’s phenomenal service!
Posted on Google by Ben Ruggeri
Great honest experience and good deal from Robinson. Highly recommend. My salesman (Jason King) was excellent
Posted on Google by Craig Latiolais
All recalls fixed, oil change & tire rotation all in my driveway. No more waiting for hours in the service dept at other dealership. Mobil service is awesome.
Posted on Google by Resa Davis
Katie and her team in the service department were great. She kept me updated on my vehicle and was professional and polite. The service team got my truck in and out in under 48 hours. I stopped at another dealership and they told me it could take up to 7 days for service. I highly recommend bringing your vehicle to Katie at Robinson Ford if you need service.
Posted on Google by Hal Howat
Sales person was very knowledgeable of the vehicle and its functions and very friendly and upfront. We will see how they do in the long run.
Posted on Google by Billy Hoover
The sales team of Anthony and Ashley did a spectacular job. They made me feel comfortable in the process and that they will help me when service is required.
Posted on Google by Dan Donaldson
If you’re in the market go see Mr. Anthony Biagas at Robinson Brothers He knows what he’s talking about and makes you feel very comfortable buy my vehicle from him was a pleasure
Posted on Google by Angelle Ellenberger
I had a recall on my Nautilus that I bought from Robinson Brothers Lincoln. They picked up my Nautilus and brought me a loaner (Nautilus) for the day. I also recently had an oil change with same service. Pick up and deliver back to my residence. Very good communication throughout the process. I love the courtesy pick up and delivery process. My car was return with. A few hours. Very satisfied
Posted on Google by Carla Maxwell
Anthony was fantastic. I could not have asked for a better experience. He got me exactly the car I wanted in 2 days. I would definitely shop with Anthony at Robinson Brothers Ford again. Thanks Anthony!
Posted on Google by Rachel Harper
Our family had the BEST experience at Robinson Ford. We cannot recommend them enough! We purchased two vehicles in the same day and from start to finish, the process was smooth, stress-free, and actually enjoyable. Our salesman, Aaron, went above and beyond to make sure we felt confident in our choices and got exactly what we needed. He was knowledgeable, patient, honest, and treated us like family instead of just another sale. The finance manager, Joe, made the process quick, easy, and stress-free! Professional, knowledgeable, and explained everything clearly, couldn’t have asked for a better experience! Kudos to great team work! If you’re looking for a new vehicle, do yourself a favor and ask for Aaron—you’ll be in the best hands!
Posted on Google by T H
Exceptional service & experience.
Posted on Google by Leslie Noto
Great service and good communication!
Posted on Google by Charles Mury
very good customer service, friendly staff and speedy service. it was a routine preventive maintenance service and it went very well.
Posted on Google by Sotirios Stathakis
Love the fact that they come to me instead of me having to go sit in a waiting room while car being serviced.
Posted on Google by Gwen Prestridge
Great F250 Diesel service department. Brandon the service writer is very efficient and competent. He is able to deliver my messages/issues to the mechanic(s) accurately. Jeff and Skipper Robinson are phenomenal mechanics and I trust them exclusively with my truck. I would follow them anywhere. I highly recommend this service department for your F250 needs. Update July 2024: I wanted a 2024 Raptor. Reached out to Don. Turns out, that they had one on order that was spec'd out how I wanted it. I put a deposit down, and was able to track the vehicle's progress from the Ford plant. Great vehicle information. Kept me up to date during the complete shipping/ordering experience. Financing was smooth, easy, and very professional. Delivery and PDI was immaculate. Don McClure is an amazing sales person and walked me through every step. Joe Park in finance was extremely prepared, efficient, and knowledgeable in all aspects. It was a pleasure dealing with the entire crew. I only buy from Robinson Brothers Ford, I only use their maintenance facility, and would highly recommend them. Keeping the F250 to do my heavy hauling, and this will be the new daily driver. Added a few more pictures. Update 3/26/2025. Wow. The truck service department has a new Pro Facility, just a few blocks from the dealership. Located at 12116 Airline Hwy. Baton Rouge, LA. 70817. The new shop was able to schedule and perform my truck repairs/maintenance very quickly and efficiently. They also do fleet/commercial trucks. Great looking and professional service. Highly recommend you check them out for your truck service needs.
Posted on Google by jwb ii
My service was quick and efficient Ms. Deaun did everything I asked. She kept me informed and the quoted price never went above what was originally quoted. Deaun is amazing at what she do she made me feel welcomed the moment I came to Robinson Brothers. Thank you Deaun!! ❤️
Posted on Google by Joana Steir
My service was quick and efficient Ms. Deaun did everything I asked. She kept me informed and the quoted price never went above what was originally quoted. Deaun is amazing at what she do she made me feel welcomed the moment I came to Robinson Brothers. Thank you Deaun!! ❤️
Posted on Google by A Google User
Quick Lane is the place to be if you’re wanting, fast courteous service. These guys are honest and great to work with. HIGHLY RECOMMEND!!
Posted on Google by Nikki Harrell
I work at a dealership and my expectations are high. DeAun was amazing! She kept me informed, answered all my questions, about my recall. " Highly recommend her!”
Posted on Google by A Google User
Kaleb and Ty were extremely helpful and worked with me and n order to make the deal materialize. They delivered my Raptor to my home, which was nice. The Dealership personnel all seemed to be friendly and very helpful. Robinson Brothers is much more of the lost Dealership experience which also focuses on relationships and fostering a feel of family.
Posted on Google by R R
I work at a dealership and my expectations are high. DeAun was amazing! She kept me informed, answered all my questions, about my recall. " Highly recommend her!”
Posted on Google by Ashley Stuckey
Not our first purchase from Robinson Brothers and again it went very smooth. We love our Nautilus!
Posted on Google by Karen Ardoin
Quick and efficient. Friendly.
Posted on Google by Glennell Cottrill
Deion with Robinson Brothers Ford Service department, Tracy and Austin with Quick Lane went ABOVE AND BEYOND to help me with my car today and allowed me to get back on the road to help serve patients. I truly felt like I was part of a the Robinson Brothers family with the 5 star treatment these AMAZING team members provided me today! Thank you all for what you to do help our community every day!!! Liz
Posted on Google by Liz russell
This is one of the best dealers I have been too. The dealership is so clean and the people are professional. They are very professional, but personal. The sales person know about all the features of the vehicle and took time to walk us through and make sure we understood the vehicle before leaving the dealership.
Posted on Google by Kenneth Soniat
How do I start? Ms. DeAun was great from beginning to end. She kept me informed on the process I never felt more comfortable with bringing my truck to a dealership than I did with her. Thank you so much Ms. DeAun and Robinson Brothers for taking care of me.
Posted on Google by Karrson Stewart
Great costumer service! Costumer service its on point, Adrian is the man when it comes to scheduling services and repairs. I took my 2019 Lincoln Navigator...
Posted on Yelp by Ricardo R.
Needed 2 tires, called and ordered tires, service to replace was quick and at a fair price, employees were very helpful
Posted on Yelp by Norm B.
i want to thank Donovan for a great experienc. i was concerned about getting their at 5 pm, but the took me right in and was finished in less than 20 mins....
Posted on Yelp by Michael C.
Awesome experience with Johnnie Lee, I wish every car salesman was like him around the world!!!!! After shopping around for days. Robinson Brothers/ Johnnie...
Posted on Yelp by Shaprece E.
Great location. Very accessible and convenient. Great knowledge service department. The Robinson Brother's team is very easy to work with. I like their inventory....
Posted on Yelp by Mary B.
Customer service was excellent!!! I highly recommend them if you ever have any issues with your auto. Because usually Ford, means found on the road dead,...
Posted on Yelp by Donna V.
Excellent customer service and friendly staff, especially Johnny at the used car lot. Fair pricing for buying and selling a vehicle.
Posted on Yelp by Cas T.
I would buy 10 more cars from them if I could! Don went over everything in the car so that we knew how each part of the car worked and what it was used for....
Posted on Yelp by Brooklyn W.
Oil change, air filter, and tires rotated in 35 min. I left several valuables out prior to service and nothing was moved or missing.
Posted on Yelp by Michael M.
I had to have my car towed to the dealership because it wouldn't start. I'm from out of town so i didn't really know where else to go. Service was good and...
Posted on Yelp by Lynda B.
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