Robinson Brothers Dealer Reviews

I had a great experience with Robinson Brothers Ford. Jordon was very helpful and knowledgeable. He was patient with me and very professional. Thank you Jordon.

Cannot say enough positive things about Robinson Bros. Lincoln dealership!! The service, time efficiency and professionalism shown is top notch…just like my Lincoln Aviator!! ❤️❤️❤️

Beau was a great salesman! He took his time with us with out being pushy and got us the best deal he could to make us happy! Very pleased with his service!

Robinson Brothers has been so attentive and accommodating. I needed an oil change and was leaving town. They got me in and on my way in just a couple of hours. They are the best!

Adrian does an excellent job providing great customer service

Very easy to build your own truck and order it

Adrian and the service department at Robinson Bros. Lincoln are always the best!!! Efficient, competent, and always so helpful!

Had repair completed in a timely manner. They kept me informed on progress. All good.

These people are very informative and keep you up to date on everything they do. Love the fact they get back to me when finding issues before fixing. Very pleased and, Adrian in the department that received my vehicle is a pleasure to deal and speak with. Very good service and personal.

Nick Humble and Aaron Mougeot exceeded expectations.

best place to get a new car.

Jessica Morgan was a pleasure to work with on my car issue. She got the right tech to fix it.

We enjoy dealing with Robinson Ford very much. All employees we have dealt with are exceptional

Quick, Convenient, and Knowledgeable Staff…

Awesome, Awesome purchasing experience. Mr. Hugh Is a very professional salesman. Knowledgeable concerning my vehicle. Mr. RON is a great manager as well. Pricing was very competitive based on the information I researched.

Amazing staff!!!

Harley was fantastic! Highly recommend. Extremely helpful, very kind, and very good for a first time car buyer!

Hugh Patin was amazing when purchasing our vehicle!!

Beau made the buying experience as easy and straight forward as possible. He even took the time to explain all of the features and show me how to use them before we left the dealership although they were already closed. My family has purchased from Robinson Brothers before and we will continue to do so because of their great service!

Robinson brothers mobile service was excellent service.

Johnnie was exceptional. Communication was quick. Very pleased with our service.

Johnnie Lee provided excellent service for the purchase of my 2025 Ford Explorer. He was very helpful in answering my questions and completing the trade in of my Ford Edge. Johnnie has my recommendation for all used Ford purchases.

Robinson Brothers Ford has done amazingly well with regards to service needs when my Bronco and Mustang require it. They are excellent and consistent with communication while my vehicles are with them AND they have been fixed and returned in a timely manner which is very appreciated!

I cannot say enough good things about my experience with Ty at Robinson Brothers! From the very beginning, he went above and beyond to make sure I was taken care of. I had a pretty good idea of what I wanted in my next vehicle, and Ty took the time to help me find one that checked off all my boxes! He was patient, helpful, and made the entire process so easy and enjoyable. What really stood out to me was that his customer service didn't end when I drove off the lot. When I had an unexpected issue happen shortly after my purchase, Ty was right there helping make sure everything was handled and that I was taken care of. It's not everyday you come across someone who genuinely cares about making sure their customers are happy, not just making a sale but actually treating you like family. I absolutely LOVE my Lincoln Nautilus, and I couldn't be happier with my purchase! If you are looking for a vehicle, go see Ty and Robertson Brothers! You won't be disappointed.

Jordan answered all questions and was very friendly We left very satisfied with our purchase

Awesome customer service Awesome communication On time service Excellent professional service

We had a wonderful experience purchasing our Lincoln Navigator from Robinson Brothers, and Johnnie Lee made the entire process such a pleasure! He was professional, knowledgeable, patient, and genuinely easy to work with. He answered all of our questions, kept us informed, and made sure we felt comfortable every step of the way. Never once did we feel pressured or rushed. Buying a vehicle is a big decision, and having someone who makes the experience enjoyable makes all the difference. We absolutely love our Navigator and couldn’t be happier with our purchase! If you’re looking for a vehicle at Robinson Brothers, I highly recommend asking for Johnnie Lee. Five stars all around!

After weeks of going from car dealership to car dealership my husband and I purchased a wonderful used vehicle from Robinson Brothers Ford. Our salesman Johnny was so wonderful. He worked with us for over 4 hours, showing us every vehicle on their lot that would fit within our budget and wants. He is honest, helpful, kind and loves what he does. I would highly recommend Mr. Johnny if you need a person to help you find the perfect used vehicle.

Johnnie was great to work with when buying my son’s truck! He communicated very well, made the buying process super easy and then gave me recommendations for additions to the truck after we purchased it. I highly recommend working with Johnnie for all of your automobile needs!

Ty went above and beyond to make this buying experience as easy and convenient as possible. Go in and ask for Ty!

This was one of the best car buying experiences I have had, and I have had a few. Beau was great in helping us through this particular purchase, ensuring that we got the vehicle that suited our needs at the best possible price. Highly recommend Beau next time you need a new Ford. You will be pleased.

Thank you Beau Brown for helping us purchase our first Lincoln. He was great. Knowledge courteous and patient!!

Rick and his team puts customer in customer service. My service team associates Brandon is awesome when it comes to getting me in and out.

They were polite, communication was excellent and taking care of the matter was swiftly.

Kamen is the best! Great customer service today!

I want to give my highest praise and full endorsement to the staff and technicians at Robinson Brothers Ford. I was very pleased with the way they kept me informed on the repair process. I have other dealers much closer to my home that I pass by to get to Robinson Brothers. It is worth the extra travel.

Everyone is so nice and Adrian takes great care of you.

It took a little longer than I expected for the part to arrive, but my service advisor, Kamen, stayed in contact with me throughout the entire process. Once the part arrived, he had my truck ready the very next morning! From purchasing my truck to routine maintenance and now this more extensive repair, my experiences with Robinson Brothers have consistently been great. There’s a reason they’re one of the highest-volume Ford dealerships in the area. Great people and great customer service!

To Johnnie Lee: Thank you for the kind and pleasant dealings that we had the day you helped us when we inquired about a vehicle that might interest us! So happens that you showed us just what we had in mind!

I had a great easy experience with Beau Brown at Robinson Brothers. Hassle free and easy going time looking at several vehicles and making multiple test drives. I greatly appreciate the process as well as help with delivery of my Ford Ranger.

I always have a very good experience with Adrian. He is awesome.

Absolutely amazing service from Ty always smiling was extremely nice. Even met him at a football game

Beau was very patient with us. He was willing to research and show us as many cars as we needed to make sure we found the perfect car for us. He was very knowledgeable and answered all of our questions.

Robinson Brothers is my go to when buying personal and company vehicles. Jack has a great team and it is always easy process with Woody and Harley.

Great people and service! Woody and the crew were great!

Adrian in the Service Department is 2nd to none. Outstanding communicator during the entire process. If there were more than 5 Stars he’d get it!!!!

Johnnie was great and very pleasant and easy to work with.

The gentleman who serviced my vehicle was very polite and took the time to explain everything to me. I would definitely want him to service my vehicle again.

Johnnie was awesome

Highly recommend going to check them out! Beau was so easy to work with and knowledgable!

Beau was very helpful and made the car buying experience easy!

I have purchased a few vehicles & dealt with a few dealerships in my time but Robinson Brothers Ford changed it all for me forever! From the first contact via online text to driving away with my new vehicle. Ty the salesman was flawless with communication and keeping us updated as we were 1300 miles away. I would highly recommend Robinson Brothers for your next purchase, hassle free purchase with no hidden costs.

Thanks to Hugh Patin for being helpful, kind and courteous through the buying process.

Hugh Patin, my salesman was great, he was friendly, and helpful in many ways. A good person to deal and talk with. I enjoy the F150 everyday, thanks again.

Bought a 2022 RAV4 from Hugh. My deal was a complicated one. He got me what I wanted for my trade and he got me it down fairly quick. He was very responsive with communication and replied in a timely manner. If he was taking care of more than just me I couldn't tell. That's the level of attentiveness I got. 10/10 would definitely be back if I need another car.

We recently purchased a 2026 F-150. Johnnie was our sales associate and was a great help through the entire process. He was friendly and courteous and answered any questions we had. He took excellent care of us.

I am always pleased with my services at Robinson Brothers Ford Lincoln. They make me feel special only with the assistance of Adrian the Lincoln Service Manager!!

Ty was amazing from beginning to end on our vehicle purchase. Made a deal from 4 hrs away and he had the car and paperwork ready for when we showed up. One of the easiest car buying experiences I had! Thanks again Ty!

Johnny Lee has taken care of me a few vehicles new and used - always followed thru with what he said he can and cannot do- happy to have him at Robinson Brothers to take care of us when shopping for a vehicle!

Came in for a used F-150 and Hugh hooked me up with exactly what I was looking for in no time. Good price on a certified used truck and exceptional service by Hugh and their finance team.

Hugh Patin did an excellent job!

We had a great experience purchasing our vehicle at Robinson Brothers Ford! A special thanks to Ty, our salesman, who did an outstanding job throughout the entire process. He was extremely friendly, knowledgeable, and able to answer every question we had. He made the car-buying experience easy and enjoyable. We really appreciate his help and would highly recommend asking for Ty if you’re in the market for a vehicle!

Great experience working with Ty to purchase our Grand Highlander. No pressure and excellent pricing at Robinson Bros.

Very easy and recommend again to anyone.

Hugh Patin was a great salesman. He found the right truck for me and took care of all my needs and wants. Thank you. You deserve 6 stars

Beau , thank you very much .

Brandon made it very easy to schedule and Byron did great work. I love that I don’t have to bring my car in!!!

Hugh, my salesman was great, he was friendly, and helpful in many ways. A good person to deal and talk with. I enjoy the F150 everyday, thanks again.

The technican was prompt, professional and very courteous! He completed the repairs quickly and took the time to answer my questions thoroughly. He also noticed that I would be due for an oil service soon and informed me of their remote services available. Great job with a great team member! I wish I remembered his name! Would highly recommend him and Robinson Brothers!

Thanks Beau for all your help!!

I loved my experience with Robinson Brothers. My sales rep Beau was so nice and made the process very smooth. He stayed in touch with me through everything and answered all my questions efficiently. I would highly recommend asking for him if you are looking into a new vehicle. Finance with Joe was also a breeze. Of all the vehicles I’ve purchased it has never been as easy to get the paperwork done. I will definitely refer all my friends and family for their next vehicle purchase adventures.

The only place I take my vehicle is to Robinson Brothers!

I just want to say that Hugh was a very good salesman, very sweet, very helpful. We had little laughs together because of some of the circumstances. He made sure my vehicle was washed and everything was ready for me to go. Thank you so much

Excellent service answered all my question asked

Hugh was great

Very professional, nice and just an all around good experience! Hugh was absolutely amazing, warm and so easy work with! Highly recommend!

Very happy with my new truck. Hugh, my salesman, made the process quick and stress free!

Excellent customer service provided by Adrian during my recent visit for warranty service on my 2020 Aviator

From the time I ordered my Bronco, to the sales process & through oil changes, bringing it in for accessory/tire upgrades, & maintenance, I have had a great experience with Robinson Bros! Everyone is always friendly & quick to answer my questions. Thanks, y'all!

Great service, alot of help and easy to work with. Would recommend to anyone.

Robinson Brothers service department is always honest, professional and reliable. Great communication and 5 star customer service.

Adrian was amazing! Super friendly and helped me out a lot. I told him about an issue I was having with my Lincoln’s trunk & battery. He pointed me in the right direction of how to fix it. I now have an operational trunk after 2 years of not having one. Thank you Adrian!!

We had a great experience purchasing our Lincoln. Beau and Brian were incredibly helpful and patient through all of our questions.

Harley is awesome, make sure and ask for him and you will definitely be taken care of!

Beau Brown was wonderful! Very helpful, kind, and considerate.

I had purchased a 2026 aviator from Robinson Brothers FORD/LINCOLN So I decided to give the mobile service a try. I was very pleased with the early arrival of the scheduled time of the Technician, his knowledge of the aviator, his cleanliness of the work area, and his willingness to answer any and all of my questions. Robinson Brothers FORD/LINCOLN Is fortunate to have an ambassador like Mr. Ivory Brown (Technician) Working for them and I will absolutely use the mobile service again And I will request Mr. Ivory Brown To handle the service on my aviator.

Was extremely happy with returned phone calls and information regarding my car. Will definitely recommend Robinson Brothers service.

Beau was the salesman I worked with, and he did a great job. He was very nice, professional, and made the entire process quick and easy. Everything went smoothly from start to finish, and I had a great experience working with him. I would definitely recommend Beau to anyone looking to purchase a vehicle!

Exceptional service, great attitude, very professional!

Great service!!

Love this dealership! Always great service. They are very accommodating.

Harley Vaughn was the absolute best. No pressure to buy, just quality service. Finance was straight to the point with no games. They all worked to get me the best deal possible.

Jessica in Customer Service kept me in the loop every step.

Had a great experience buying my new explorer. Everyone was very nice and Beau was so helpful getting us exactly what we needed!

Communication has improved so much. We were kept in touch throughout the entire process and everything went very smoothly. Very nice experience!

The Pro Elite service was impeccable. I didn't have to wait a week to get in. Instead, it was next day. I had a knock in the driver side front end that no one else could repair. Pro Elite found it and solved my problem. I didn't have to leave my vehicle for three weeks waiting for analysis and repair. I highly recommend Pro Elite!

Ivory was great!! Satisfied customer!

I love being a Lincoln owner! The service is the best at Robinson Brothers. They either come to my home to do mobile service, or they bring me a loaner when service is at the dealership. Adrian and Rayne took good care of me for my most recent service. And the complimentary wash and vacuum was an extra nice perk that was greatly appreciated!

What a rock star

Clean, friendly and efficent