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Robinson Brothers Dealer Reviews

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All Reviews Rating

4.21

★★★★☆

1,764 Reviews

I bought a new Mustang a few weeks back and waited to write a review so I could give an honest one. Christian my salesman was the best. Very honest and upfront. I never felt pressured during the process. I also worked with Joe in finance and could say the same about him. I will definitely be looking for them the next time I buy a car.
Definitely one of the best Ford dealers! Always going above and beyond for their customers.
Friendliest and knowledgeable staff, always willing to go the extra mile.
Stopped by to check out the Corsair and Aviator with my wife. Both beautiful vehicles and definitely up to the Lincoln quality, standards, and luxury. The salesman we worked with was Jason, he was super knowledgeable, not only about the Lincoln vehicles we looked at but also about the process we need to follow once we are closer to the end of our lease. On the test drive he was knowledgeable with what we drove up in and was able to offer some very good comparisons of features between both. He was very good with pointing out pros and cons of each vehicle as they would fit into OUR lives and needs. It was a great experience. We definitely want to give Jason and Robinson Brothers a shot at earning our business when the time comes in the May timeframe.
My experience with Robinson Brothers was excellent. My vehicle had a "coolant over temp" issue, which kicked the check engine light on. Despite waiting 10 business days (because of Christmas and other cars in front of mine), they identified the problem, had parts on hand, and got my car back on the road. My service advisor (Megan) was great at returning my calls and keeping me posted on when my car was expected to be ready and called to gather more information for the technician. Super thankful for the RB Ford Service Department team at this important time of year.
Fast service love it
Great seamless and quick buying experience! The staff provided great service.
Service was excellent. Such a wonderful option to have my vehicle picked up and dropped off with a loaner. Awesome communication from the team.
Meghan and her team are great. They always go the extra mile to make sure things are taken care of for my Expedition.
Michael is a great salesperson.
Great service experience!
Great service. Always speedy and top notch
Get my oil changes done here for my F-150 since it's under warranty. They service all makes and models and the service is fast, waiting area is clean.
Megan in the service department is tops!!! Thank you Megan for all that you've done!
Good service and great communication
The service department at Robinson brothers ford is exceptional. It was a very good experience. Nick helped me and kept me updated about my vehicle. The service department was fast and friendly.
Professional, polite service center which always accommodates my oil, tire, and wiper needs. I feel I get honest information when shopping for auto supplies and services.
My service advisor at Ford was Kandace and she absolutely is wonderful. She kept me informed for the duration of my vehicle being there on where I was in line to have my inspection sticker done with the technician. She has a great personality and a great smile! I will definitely recommend her to other customers as well!
The experience with service has been exceptional. From me calling to get a appointment to walking into to bring my car in. Nick Borne was my advisor, he was attentive and gave me the information I needed, he listened to my concerns and made me feel comfortable about leaving my car for repairs. Everyone was nice and helpful. I’ll never use another dealership I will always come back to Robinson ford in Baton Rouge for my 2020 ford mustang. I wish I could give 10 stars
Great service and competitive prices. I will continue using their Fastlane Services in the future.

Google Rating

4.30

★★★★☆

1,292 Reviews

I bought a new Mustang a few weeks back and waited to write a review so I could give an honest one. Christian my salesman was the best. Very honest and upfront. I never felt pressured during the process. I also worked with Joe in finance and could say the same about him. I will definitely be looking for them the next time I buy a car.
Definitely one of the best Ford dealers! Always going above and beyond for their customers.
Friendliest and knowledgeable staff, always willing to go the extra mile.
Stopped by to check out the Corsair and Aviator with my wife. Both beautiful vehicles and definitely up to the Lincoln quality, standards, and luxury. The salesman we worked with was Jason, he was super knowledgeable, not only about the Lincoln vehicles we looked at but also about the process we need to follow once we are closer to the end of our lease. On the test drive he was knowledgeable with what we drove up in and was able to offer some very good comparisons of features between both. He was very good with pointing out pros and cons of each vehicle as they would fit into OUR lives and needs. It was a great experience. We definitely want to give Jason and Robinson Brothers a shot at earning our business when the time comes in the May timeframe.
My experience with Robinson Brothers was excellent. My vehicle had a "coolant over temp" issue, which kicked the check engine light on. Despite waiting 10 business days (because of Christmas and other cars in front of mine), they identified the problem, had parts on hand, and got my car back on the road. My service advisor (Megan) was great at returning my calls and keeping me posted on when my car was expected to be ready and called to gather more information for the technician. Super thankful for the RB Ford Service Department team at this important time of year.
Fast service love it
Great seamless and quick buying experience! The staff provided great service.
Service was excellent. Such a wonderful option to have my vehicle picked up and dropped off with a loaner. Awesome communication from the team.
Meghan and her team are great. They always go the extra mile to make sure things are taken care of for my Expedition.
Michael is a great salesperson.
Great service experience!
Great service. Always speedy and top notch
Get my oil changes done here for my F-150 since it's under warranty. They service all makes and models and the service is fast, waiting area is clean.
Megan in the service department is tops!!! Thank you Megan for all that you've done!
Good service and great communication
The service department at Robinson brothers ford is exceptional. It was a very good experience. Nick helped me and kept me updated about my vehicle. The service department was fast and friendly.
Professional, polite service center which always accommodates my oil, tire, and wiper needs. I feel I get honest information when shopping for auto supplies and services.
My service advisor at Ford was Kandace and she absolutely is wonderful. She kept me informed for the duration of my vehicle being there on where I was in line to have my inspection sticker done with the technician. She has a great personality and a great smile! I will definitely recommend her to other customers as well!
The experience with service has been exceptional. From me calling to get a appointment to walking into to bring my car in. Nick Borne was my advisor, he was attentive and gave me the information I needed, he listened to my concerns and made me feel comfortable about leaving my car for repairs. Everyone was nice and helpful. I’ll never use another dealership I will always come back to Robinson ford in Baton Rouge for my 2020 ford mustang. I wish I could give 10 stars
Great service and competitive prices. I will continue using their Fastlane Services in the future.

Facebook Rating

4.10

★★★★☆

416 Reviews

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10/10 would recommend. Huge shoutout to Christian Chustz for making my car buying experience sweet, quick and simple.
Recently brought my truck in for transmissions issues. I can’t really comment on the actual work yet, I need to drive it more first but I truly enjoyed working with Kandace Sparacino. She was thorough in documenting the issues I had and making sure I was updated daily on the progress. Kandace’s communication skills and professionalism is second to none.
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As a woman, when I walk up to trucks, I’m very rarely taken seriously. I went to 3 other dealerships prior to Robinson brothers. None of the salesman were willing to help me. I recently purchased a 2018 F 150… More from the used car lot here & I HIGHLY recommend Johnnie Lee if you’re in the market. He helped me right away and KNEW the vehicles on the lot! He made my transition smooth and NEVER pushed me into something I couldn’t afford to make a sale. I will be sending all my friends and family his way! Thanks again, Johnnie!
I had wonderful service at Robinson Brothers Ford Lincoln because of my great service writer, Adrian Almodovar! He made sure I knew what was going on with my vehicle while it was at Robinson Brothers. He made sure my vehicle was taken care of in a timely manner. I would definitely recommend friend and family to ask for Adrian when they need any work done at Robinson Brothers.
Adrian helped me with my vehicle repair. Awesome job! It was ready on time and he kept me up to date throughout the whole process! I recommend Adrian to everyone!
I had a great experience. Adrian Almodovar was my advisor and he was AWESOME!!! He very great with communication. My car was in and out with no problems. Thanks
I scheduled an appt to have my car dropped off June 17. I called many times to check in and during this the original service advisor was switched to fast lane had I not called I would have never known. Then by 2.5 weeks with what they were diagnosing got told they were waiting to hear back from the warranty company. I called the warranty company… More who never got paperwork. With what was being told was wrong with my vehicle warranty company sent out an inspector to confirm these issues. They had nothing ready the first time he went out. Inspector went out the next day again the original diagnosis was not correct. What they claimed needed to be replaced was fine and did not need replacing. They… More
Good place to buy your ride
Anyone looking for a a new ride I suggest you go see our guy Kaleb Clark at Robinson Brothers Ford Lincoln in Baton Rouge.We have been dealing with him for years and never been disappointed.Always sees that you get the best deal .Very professional and polite.Treats us like family.Go see him.Ask 4 Woody!!!
Great customer service. Good selection of trucks considering the market
Christian my sales guy was awesome. He was not pushy at all. I would recommend him for sure
I was fortunate to have met Mrs Mariel Ramsey during my trading career in the Forex market. My trade has grown significantly since then. What can I say... Mrs Mariel Ramsey has provided special earnings from trading she is one of a kind and has her own league. But I can safely say Mrs Mariel Ramsey trade is the most useful and has truly lifted my… More standard of living and family. i Invested $1000 and earned $12,500 after just seven days investing in Mrs Mariel Ramsey Fx Trader, money spent on course, well spent money and good investment, I never regret it. Well done Mrs Mariel Ramsey God will continue to enlarge you and your family, you can also invest in them safely. Email: [email protected] WhatsApp +19736928825
The customer was very good. The service agent noticed my Navy cap and gave me a veteran’s discount, which help out a whole lot.
Thanks Don for all of your help! We love our new Expedition!
I had an issue with my rear light. I immediately called my “go to man “who sold me my car and looks after me incredibly well … THE AMAZING ANTHONY BIGALAS. He passed me onto Tara who is in charge of maintenance. She was absolutely incredible in keeping me in the loop on the progress of getting my car taken car of. She arranged for a shuttle to get… More me home. When I left my keys and phone at the dealership , she drove them to my house !!!! THEN when my car still was not fixed she organized a loaner for me!!! ABSOLUTELY FIRST CLASS CUSTOMER SERVICE and I cannot thank her enough, for really caring about providing top notch service for her customers , and for representing Lincoln so brilliantly . ????????
I moved here not long ago from Texas and I have a leased Lincoln Corsair which I love, I had 2 recall items and I called Robinson Lincoln, talked to Jennifer, she went out of her way to get me an appointment and made sure my wait was very short, she said I would be there 1 and a half hours, they were finished a little over an hour and even washed my car. I would recommend going to Robinson Brothers and ask for Jennifer in service. She is a Jewel.
I cannot thank Anthony and Jason enough for an unbelievable experience buying my new aviator. They were so welcoming and polite. Best way to describe it is they make you feel like family as soon as you walk in. I would highly recommend them and Robinson Brothers.

Yelp Rating

Awesome experience with Johnnie Lee, I wish every car salesman was like him around the world!!!!! After shopping around for days. Robinson Brothers/ Johnnie Lee had the perfect used car for me, listened to my needs/concerns and did their best to accommodate. Very grateful for the experience and highly recommend. 10/10
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