Robinson Brothers Dealer Reviews

Great service and they try to work around your schedule

Stress free car buying experience. The team of Kaleb, Kyle and Joe made buying a car seamless. Fun moment for a dad to buy his daughter(Riley) her first vehicle!

My first time shopping at Robinson Brothers Ford and I had a great car buying experience. My salesman was Ty at the used car side and he was very friendly and helpful throughout the whole process! I feel good about my purchase and will continue to shop at Robinson Brothers!

Great mobile service. Makes it easy to have minor things repaired without leaving home.

Friendly, Knowledgeable and Courteous Staff. In and out within 30 minutes fixed my issue and filed the insurance paperwork. Great Job. Thanks

Thanks to Alisha for great service and communication.

Robinson Brothers is the only place to buy a Lincoln, as far as I am concerned. I have no hesitation at all in knowing any referral I would send will get first class attention. Ask for Anthony...

My experience was on service side. I dealt with Katie the service writer and the Technician/Mechanic was Chris. I can not say enough good things about my experience there. I had a major engine repair on my 24 2.7 F-150 and from the communication, vehicle loaner, even meeting the technician who was very experienced was top notch. I got the vehicle back after a good bit, which was expected due to the nature of the repairs. Chris took his time putting the truck back together like the day it came off the assembly line. Quality work and problem fixed. Whoever at Robinson Brothers reads this, Katie and Chris were fantastic to deal with and I can’t say that enough. Way too often people have bad experiences at dealerships and this was very refreshing.

Probably the best express oil change place in Baton Rouge! The service rep was very knowledgeable and trustworthy! The service technician was knowledgeable and diligent while working on my car! I give them a 10 out of 10!

Brandon in Ford service is top notch. Repairs on our work trucks are painless when dealing with him.

Communication and repairs were great. Thanks Alisha!

Robinson Brothers has been my go to service dealer since 2019. They continually improve on their service incentives and good customer service. Please don’t change as your value toward the customers is invaluable.

Your service advisor Katie was such a big help! She was ver sweet and very knowledgeable. Highly recommend her .

I had an excellent experience thanks to Mike and Ty! From start to finish, both of them were knowledgeable, friendly, and incredibly helpful throughout the entire process. They took the time to answer all my questions, made sure I felt confident in my decision, and never made me feel pressured. Their professionalism and genuine care for customer satisfaction really stood out. Highly recommend working with Mike and Ty if you’re looking for top-notch service!

I have been thoroughly impressed with Ford Service since the purchase of my vehicle last October! On my first service appointment, they were able to schedule a time to pick up my car for me and provided a loaner, returning it the following day! The second occasion, I had a recall on my car and they came to fix it in my own driveway. The service rep responds quickly via text and makes it a seamless process. Thank you for making this stress free for me!

I brought my company vehicle to get a truck shifter repaired and wanted to thank Ms. Alicia in the service Dept., for her professionalism and kindness. She took care of our vehicle troubles and was very informative. Alicia kept in contact with us and advised us when the vehicle was ready. She also advised the hours of operations of the service Dept. so myself or associates could pick the vehicle up. Thank you Alicia for going above and beyond your duties!

We began in 2012 with a Lincoln and we now have 2014 for the last 11yrs we are very satisfied thanks Robinson Brothers

Very satisfied the service people were very helpful and knowledgeable, and kept me informed all the way through the process

Excellent service and the customer service was superior.

Ollie is a great service manager, work was quick and clean. I knew car was a problem child going in, but they knocked it out the park!

Great service and they try to work around your schedule

Stress free car buying experience. The team of Kaleb, Kyle and Joe made buying a car seamless. Fun moment for a dad to buy his daughter(Riley) her first vehicle!

My first time shopping at Robinson Brothers Ford and I had a great car buying experience. My salesman was Ty at the used car side and he was very friendly and helpful throughout the whole process! I feel good about my purchase and will continue to shop at Robinson Brothers!

Great mobile service. Makes it easy to have minor things repaired without leaving home.

Friendly, Knowledgeable and Courteous Staff. In and out within 30 minutes fixed my issue and filed the insurance paperwork. Great Job. Thanks

Thanks to Alisha for great service and communication.

Robinson Brothers is the only place to buy a Lincoln, as far as I am concerned. I have no hesitation at all in knowing any referral I would send will get first class attention. Ask for Anthony...

My experience was on service side. I dealt with Katie the service writer and the Technician/Mechanic was Chris. I can not say enough good things about my experience there. I had a major engine repair on my 24 2.7 F-150 and from the communication, vehicle loaner, even meeting the technician who was very experienced was top notch. I got the vehicle back after a good bit, which was expected due to the nature of the repairs. Chris took his time putting the truck back together like the day it came off the assembly line. Quality work and problem fixed. Whoever at Robinson Brothers reads this, Katie and Chris were fantastic to deal with and I can’t say that enough. Way too often people have bad experiences at dealerships and this was very refreshing.

Probably the best express oil change place in Baton Rouge! The service rep was very knowledgeable and trustworthy! The service technician was knowledgeable and diligent while working on my car! I give them a 10 out of 10!

Brandon in Ford service is top notch. Repairs on our work trucks are painless when dealing with him.

Communication and repairs were great. Thanks Alisha!

Robinson Brothers has been my go to service dealer since 2019. They continually improve on their service incentives and good customer service. Please don’t change as your value toward the customers is invaluable.

Your service advisor Katie was such a big help! She was ver sweet and very knowledgeable. Highly recommend her .

I had an excellent experience thanks to Mike and Ty! From start to finish, both of them were knowledgeable, friendly, and incredibly helpful throughout the entire process. They took the time to answer all my questions, made sure I felt confident in my decision, and never made me feel pressured. Their professionalism and genuine care for customer satisfaction really stood out. Highly recommend working with Mike and Ty if you’re looking for top-notch service!

I have been thoroughly impressed with Ford Service since the purchase of my vehicle last October! On my first service appointment, they were able to schedule a time to pick up my car for me and provided a loaner, returning it the following day! The second occasion, I had a recall on my car and they came to fix it in my own driveway. The service rep responds quickly via text and makes it a seamless process. Thank you for making this stress free for me!

I brought my company vehicle to get a truck shifter repaired and wanted to thank Ms. Alicia in the service Dept., for her professionalism and kindness. She took care of our vehicle troubles and was very informative. Alicia kept in contact with us and advised us when the vehicle was ready. She also advised the hours of operations of the service Dept. so myself or associates could pick the vehicle up. Thank you Alicia for going above and beyond your duties!

We began in 2012 with a Lincoln and we now have 2014 for the last 11yrs we are very satisfied thanks Robinson Brothers

Very satisfied the service people were very helpful and knowledgeable, and kept me informed all the way through the process

Excellent service and the customer service was superior.

Ollie is a great service manager, work was quick and clean. I knew car was a problem child going in, but they knocked it out the park!

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10/10 would recommend. Huge shoutout to Christian Chustz for making my car buying experience sweet, quick and simple.

Recently brought my truck in for transmissions issues. I can’t really comment on the actual work yet, I need to drive it more first but I truly enjoyed working with Kandace Sparacino. She was thorough in documenting the issues I had and making sure I was updated daily on the progress. Kandace’s communication skills and professionalism is second to none.

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As a woman, when I walk up to trucks, I’m very rarely taken seriously. I went to 3 other dealerships prior to Robinson brothers. None of the salesman were willing to help me. I recently purchased a 2018 F 150… More from the used car lot here & I HIGHLY recommend Johnnie Lee if you’re in the market. He helped me right away and KNEW the vehicles on the lot! He made my transition smooth and NEVER pushed me into something I couldn’t afford to make a sale. I will be sending all my friends and family his way! Thanks again, Johnnie!

I had wonderful service at Robinson Brothers Ford Lincoln because of my great service writer, Adrian Almodovar! He made sure I knew what was going on with my vehicle while it was at Robinson Brothers. He made sure my vehicle was taken care of in a timely manner. I would definitely recommend friend and family to ask for Adrian when they need any work done at Robinson Brothers.

Adrian helped me with my vehicle repair. Awesome job! It was ready on time and he kept me up to date throughout the whole process! I recommend Adrian to everyone!

I had a great experience. Adrian Almodovar was my advisor and he was AWESOME!!! He very great with communication. My car was in and out with no problems. Thanks

I scheduled an appt to have my car dropped off June 17. I called many times to check in and during this the original service advisor was switched to fast lane had I not called I would have never known. Then by 2.5 weeks with what they were diagnosing got told they were waiting to hear back from the warranty company. I called the warranty company… More who never got paperwork. With what was being told was wrong with my vehicle warranty company sent out an inspector to confirm these issues. They had nothing ready the first time he went out. Inspector went out the next day again the original diagnosis was not correct. What they claimed needed to be replaced was fine and did not need replacing. They… More

Good place to buy your ride

Anyone looking for a a new ride I suggest you go see our guy Kaleb Clark at Robinson Brothers Ford Lincoln in Baton Rouge.We have been dealing with him for years and never been disappointed.Always sees that you get the best deal .Very professional and polite.Treats us like family.Go see him.Ask 4 Woody!!!

Great customer service. Good selection of trucks considering the market

Christian my sales guy was awesome. He was not pushy at all. I would recommend him for sure

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The customer was very good. The service agent noticed my Navy cap and gave me a veteran’s discount, which help out a whole lot.

Thanks Don for all of your help! We love our new Expedition!

I had an issue with my rear light. I immediately called my “go to man “who sold me my car and looks after me incredibly well … THE AMAZING ANTHONY BIGALAS. He passed me onto Tara who is in charge of maintenance. She was absolutely incredible in keeping me in the loop on the progress of getting my car taken car of. She arranged for a shuttle to get… More me home. When I left my keys and phone at the dealership , she drove them to my house !!!! THEN when my car still was not fixed she organized a loaner for me!!! ABSOLUTELY FIRST CLASS CUSTOMER SERVICE and I cannot thank her enough, for really caring about providing top notch service for her customers , and for representing Lincoln so brilliantly . ????????

I moved here not long ago from Texas and I have a leased Lincoln Corsair which I love, I had 2 recall items and I called Robinson Lincoln, talked to Jennifer, she went out of her way to get me an appointment and made sure my wait was very short, she said I would be there 1 and a half hours, they were finished a little over an hour and even washed my car. I would recommend going to Robinson Brothers and ask for Jennifer in service. She is a Jewel.

I cannot thank Anthony and Jason enough for an unbelievable experience buying my new aviator. They were so welcoming and polite. Best way to describe it is they make you feel like family as soon as you walk in. I would highly recommend them and Robinson Brothers.

i want to thank Donovan for a great experienc. i was concerned about getting their at 5 pm, but the took me right in and was finished in less than 20 mins. Donovan went the extra mile a made me feel comfortable and genuinely listened to me. Top Quality Service!!! Thank You!

Awesome experience with Johnnie Lee, I wish every car salesman was like him around the world!!!!! After shopping around for days. Robinson Brothers/ Johnnie Lee had the perfect used car for me, listened to my needs/concerns and did their best to accommodate. Very grateful for the experience and highly recommend. 10/10