Robinson Brothers Dealer Reviews

We began in 2012 with a Lincoln and we now have 2014 for the last 11yrs we are very satisfied thanks Robinson Brothers

Very satisfied the service people were very helpful and knowledgeable, and kept me informed all the way through the process

Excellent service and the customer service was superior.

Ollie is a great service manager, work was quick and clean. I knew car was a problem child going in, but they knocked it out the park!

I wanted to take a moment to express my appreciation for the outstanding service I received from your service department. When I recently visited the dealership, a young lady informed me about your mobile service option—something I was previously unaware of. She was incredibly helpful in explaining how it worked, and I’m so grateful for the recommendation. The technician who came out to service my vehicle was prompt, professional, and extremely knowledgeable. He took the time to explain the process, answered all of our questions, and provided a detailed invoice once the job was completed. The convenience of having the service done at home, combined with the excellent communication and expertise of your team, made this a fantastic experience. Thank you for offering such a great service. I will definitely be using it again and recommending it to others!

Ricky Zimmerman and the staff at Robinson Brothers Pro Elite Commercial Services exceeded our expectations. Staff were extremely professional and service was timely and efficient. Highly recommend.

Always when I come to change the oil in my car Chelsea is always kind and attentive, thank you very much Chelsea

First Ford From life long mopar owner and don’t think I’ll be switching back.

The staff from the person that answers the phones to the tech that work on my car was the most friendly and most helpful to me! My car was pickup from my workplace and had the repairs done very quickly! I give the a thumbs up all the way around!!!

The Robinson Brother Ford/Lincon dealership did a great job, alittle slow on getting some of the parts, but that was due to the winter weather storm we had in January 2025 I was satisfied

The service team was very helpful and welcoming. Alisha was my main contact. She was very accommodating, and kept me up-to-date on my vehicle's status.

Great selection of vehicles at reasonable prices. Plenty of great deals to be made by knowledgeable employees.

Alisha Williams provided the best customer service I have had from ANY company in the last 5-10 years. She was awesome to deal with and always followed up when she said she was going to, something that is rare in this day and age. I had to take my 2022 Expedition in for transmission work, which is not a pleasant situation since it only had about 45k miles. But, Alisha turned an unpleasant situation into a pleasant one with her professionalism. In the industry I’m in, I deal with service depts and mechanic shops pretty regularly, and they are normally a nightmare to deal with. Alisha is in the top 1% of service advisors that I’ve ever dealt with. Well done, Robinson Bros, you have found yourself a star!!

Alisha at Robinson Brothers Ford was great. She kept me up to date on one of my fleets vehicles that needed a new horn. I got updates day to day and got very quick responses when needed. I look forward to working with her again if issues arise with any of my other fleet in the coming seasons. Alisha comes highly recommended.

Great and friendly service

Everything was perfect

Excellent experience. Service was easy. They came to my work and performed service there.

They always take care of you in a timely manner. Every time i go i get the same great service.

The team at Robinson Brothers is awesome! Aaron was a great salesman; very nice and cares about his customers . Also Randy the financial manager was very thorough and helpful, made me and my wife feel at home. Nick, who is the manager, is very effective! They have a great team. I highly recommend Robinson Brothers for your next vehicle! Thanks Britney Sanders from Ford Memphis Region for recommending this excellent place of business!

After 20 years of not going to the dealership for routine service, Robinson Brothers may have given me a paradigm shift. It's comparable in price and not a bad experience. So far my 1st 3 oil changes have been there. I may even get all crazy and let them change my cabin filter one day........