A recall part was replaced in my lincoln. Only waited less than thirty minutes to have the part replaced. Adrian was very supportive, professional, and knowledgeable.
Lincoln service department was extremely professional and friendly. They have great communication, I received text updates from Adrian every step of the way. If I had a question, I would text them and receive a response within minutes. I would definitely bring my vehicle back.
I had a recall for my Ford Expedition and also needed an oil change. I called Robinson Brothers and they sent a young man who picked up my car and left a Ford Explorer for me to use. The service was fantastic and professional. Thank you!!
Service department (Jessica) did a fantastic job of keeping me updated on the progress of my vehicle. Mr. Eddie made the ride to get my car go smoothly, he is definitely a great part of your team.
Good afternoon. On Monday morning, July 14, 2026, in spite of the rain, when I arrived at Robinson Bros. I was greeted with a very pleasant Good morning by Ms. Jessica Morgan. She explained the details of the work that was to be done concerning the recall. She also shared about how long the repairs would take, and once the repairs were completed she would let me know . I was very pleased with the service because everything was done in a professional and timely manner. Thank you.
Sincerely,
Mrs. IRA DELORES WILMER
Had the best experience this morning while purchasing my Bronco Sport! Process went smoothly with no hassle! My salesman Jason King was definitely not pushy and very pleasant to work with, he made the process very pleasant! Highly recommend going check them out!
Easy to deal with quick response to questions calls back in a timely manner kept us updated with the process and took good care of us and our vehicle. Huge thanks to Conner Cavin in the collision department for making it a smooth process.
The whole Robinson Bros. dealership went to great lengths to make my experience 2nd to none! Everyone from Chip, Jack, Harley and Aaron ensured every detail, question or concern was handled quickly and with care. Harley and Aaron were exceptional throughout the process…highlighting the “Black Label” program and walking me through all the features. So happy to be part of the Robinson Bros. family!
Been dealing with All Star Ford in Prairieville for over 2 months to get my backup camera replaced. Finally had enough of the runaround, so I called Robinson Bros. They scheduled me for the next day and replaced it in 15 min! More than pleased!
Staff (Jessica Morgan) was extremely professional and stayed in constant communication with me throughout the process. I never had to reach out regarding my service.
Working with Adrian in regards to my vehicle repairs has been a pleasure. Each service visit he has shown great concern for the customer's need. Adrian has gone beyond the call of duty to please his customer.
Aaron our sales person was fantastic. Don McClure is the best. The whole team here at Robinson Brothers is a five-star experience. I would suggest better people in the finance office but other than that it was a great experience for us.
Thanks to Jessica Morgan at Robinson Brothers Ford-Lincoln for scheduling service at my home to take care of a recall issue for my 2024 Ford Maverick and to technician Byron for doing the repair! Excellent service from start to finish!
Robinson Brothers salespeople (ours Don McClure) go above and beyond. Finance team (ours Joe Park) also cut through the hassle that normally occurs when financing. Top Notch Professionalism All Around!!
Our experience was phenomenal! Between our salesman Edwin and our finance manager Brian Swink we could not have asked for a better experience! We drove 5 hours to their dealership and any purchase in the future will be from there going forward!
Lincoln service Department at Robinson Brothers Ford is fantastic!
Outstanding service from the young lady Caitlin)who did all the scheduling and exceptional service from the young man (Byron) who came to my house to do the service.
Fast response to all questions by text or phone calls.
Always polite and friendly.
Keep up the good work!
Owners of this establishment should take note of these two young people and reward them.
I received warm and helpful service from Mr Hugh Patin and he made sure I got the best bang for my buck. Getting a better vehicle than what I was expecting to get!
I had an outstanding experience purchasing my new Ford Expedition from Robinson Brothers Ford! Woody was a great help and made the process stress-free and enjoyable! Dustin White was also very helpful and worked in a timely manner to find the car that fulfilled all my requests! I truly appreciate both of them and their commitment in helping me find the perfect vehicle. I highly recommend reaching out if you are looking to buy a new car!
“Under the big American flag,” she’s a beauty inside and out! We had a great purchasing experience of my new used 2022 Lexus RX. Jordan and Tyron were absolutely wonderful. Everyone we dealt with in the process was extremely patient, helpful and kind. We never felt pressured to buy, which I truly appreciate! I’d recommend Robinson Brothers to anyone!
Best service I have ever had at a dealership. I have own Chevy’s, Fords, BMW’s, GMC, and Cad Escalades. Robinson Brothers is on top of service after the sale.
Ivory was my tech, and he was across the board amazing. He was very informative and very patient with me and all of my questions. He met and exceeded all of my expectations and I hope to have him again in the future.
Edwin is the kindest, most patient car salesman I’ve ever met. Explained everything about the Aviator I was buying like he was just reading a book. Answered my questions with honesty and is still doing so today when I have questions about my vehicle or service. The finance manager was very patient during my decision process to purchase the new vehicle. I did not feel pressured to buy at all! So glad I purchased the TireCare Plus warranty!! It’s worth it!! Adrian in the service department is also kind and extremely helpful while communicating clearly, every step of the way. Thank you all for your commitment to excellent service!!
If I were able to give 10 stars, I would!!!
I recently purchased my 2023 Lincoln Nautilus from Robinson Brothers Ford, and I couldn't be happier with the experience. Jarrod was absolutely wonderful to work with throughout the entire process.
He was professional, knowledgeable, honest, and made everything easy from start to finish. He took the time to answer all my questions, kept me informed every step of the way, and made sure I was completely comfortable with my purchase.
What has impressed me the most is that his customer service didn't stop after the sale. Jarrod is still checking on my purchase, following up with me, and helping me with a couple items that need attention. It's rare to find someone who continues to provide that level of care and support after the paperwork is signed.
Buying a vehicle can sometimes be stressful, but Jarrod made the entire experience smooth and hassle-free. His dedication to his customers and commitment to making sure they are taken care of truly sets him apart.
I highly recommend Jarrod and Robinson Brothers Ford to anyone looking for a vehicle. Thank you for making my purchase of my 2023 Lincoln Nautilus such a positive experience!
My experience with Robinson Brothers was totally hassle free. Will definitely use them again!!
The tech that van out, could not have been nicer and more pleasant!
Robinson Brothers has been absolutely amazing to work with. I would definitely recommend them and Connor with body shop was a great manager to work with. His communication was wonderful and I always felt heard and cared about! My specific situation took some time but I always felt like I was in great hands!
Great experience, mechanic was communicative, punctual, and he went above and beyond even clearing a light on my dash which wasn't part of the service!
Kaleb “Woody” Clark and Stephen Black did an amazing job getting us the vehicle we needed in a timely manner. They worked hard to make us happy and it worked! Love our new Expedition!
Brandon Guillory and the mobile technician were both extremely helpful with scheduling and servicing our vehicles for their first oil change. The process was smooth, convenient, and professional from start to finish. Excellent customer service and communication throughout. Definitely recommend and will be using them again in the future!
Robinson Brothers Ford Lincoln was great! I requested that they service our Aviator for recalls. They offered their concierge service and sent someone to pick out vehicle up. They left a rental/loaner while they had ours.
5 out of 5 would recommend!
Very good service out of Latham Williams , and shop Forman , at Pro Service location for being attentive to what my vehicle was actually doing and getting it repaired in a timely manor
A friend convinced me to bring my truck to Robinson Brothers Ford Pro Elite service center for some major engine work and I’m glad I did. My service advisor was excellent and I was very happy with the repairs. Would recommend them to anyone who is looking for honest technicians to repair their vehicle.
The service team was a
beyond helpful, they assisted me in utilizing the app to get my truck picked up for free and were less than 24 hours having my Tremor back to me. Ollie was an absolute professional in handling my service.
They came to me to fix my recall issue with their mobile service option. The two mechanics arrived at my location a few minutes before my appointment time which was great and it only took them about 20 minutes to get my vehicle's recall issue taken care of! The whole experience was excellent and I highly recommend using Robinson Brothers Ford for your vehicle service needs!
Adrian in Lincoln service has always been very courteous and professional on any occasion when bringing our vehicle in for regular maintenance or when there was an issue. This particular instance, we had a coil go bad and had to replace sparkplugs and it was at least a 2-day diagnostic and job. Adrian knew we were leaving for a trip, and did what he could to escalate our issue so that we didn't have to rent a vehicle and be able to leave for our destination, as planned. Thank you so much, Adrian!!
Another Great truck buying experience!
Jason King always does a good job with the sale, treats me like family. Joe Park is my favorite to help with the business/finance part of the sale. Recommend them highly!
Robinson Brothers has been absolutely outstanding on every service call I have relied on them for. Their assigned techs are very professional and friendly. Thank you RB for your awesome customer service!
I recently purchased a new Lincoln Aviator from Robinson Brothers Lincoln, and I couldn’t be happier with the experience. Jason King was outstanding from start to finish. He was professional, knowledgeable, patient, and never made me feel pressured during the process. He took the time to answer all of my questions, explained everything clearly, and made sure I found the perfect vehicle for my needs.
The entire team at Robinson Brothers Lincoln made the buying process smooth and stress-free. Excellent customer service like this is hard to find these days. I highly recommend Jason King and Robinson Brothers Lincoln to anyone looking for a new vehicle. I will definitely be coming back for future purchases!
Cannot say enough great things about my experience at Robinson Brothers! Woody was absolutely great in the process of buying my Bronco. He went above and beyond to find exactly what I wanted. He made everything so easy and seamless. Definitely the best experience I have ever had at a car dealership. Highly recommend Woody to anyone in the market for a vehicle. You won’t be disappointed.
Extremely helpful people! Very fast service! Very nice staff and super responsive! would recommend! Service department is top tier! Sales is top tier as well! Kaleb and Aaron in sales and Conor are the people to see !
Great sale person who how all the features work on the car. Walked me through the entire process including financing. My sale person was Jason King. I have purchased 3 vehicle with him.
De’Aun was great to work with and very responsive which is SO refreshing compared to other experiences I’ve had at other dealership service departments.
Service was timely as well. Great experience.
Great experience dealing with Aaron. We purchased 2 vehicles within 4 months of each other and made sure
Aaron assisted with both. He was unbelievably patient especially with my wife who test drove vehicles many times before making her decision. No pressure at all and his main concern was we purchased the vehicle we wanted. i have already recommended
Aaron to a couple of my friends.
Great experience bringing vehicle to Robinson brother body shop. Staff was always helpful and was kept up to date during repair process. Repairs came out great and would highly recommend to others!
I went to Robinson Brothers today on a whim because I was preparing to drive back home to Alabama and noticed my car leaking oil. As soon as I walked in De’Aun was super helpful, kind, and personable. I tend to give a lot of context that’s not needed sometimes especially when it comes to my car, but she made it feel like every bit of information was helpful. De’Aun got me in quickly and they fixed the error from the previous dealership and got me back on the road within A few hours. If I ever need my car checked out again while I’m in Baton Rouge, I’ll definitely be bringing you back!
Proud new owner of Lincoln Navigator. From start to finish product specialist, Ty Wire, was awesome from the first phone call to the vehicle delivery. Everything was done from start to finish in a little over an hour. Thank you sir!!!
Robinson Brothers is a great dealership! I work with Kaleb Clark for all my clients fleet needs. He is very responsive and personable. I would recommend him anytime you need a vehicle.
Outstanding! Top notch service.
Thank you De'Aun! Personal/professional, informative. D took care of my vehicle in a timely fashion, called me right after it was completed .
My vehicle and paperwork were ready when I walked through the door, I received the same friendly welcome when i picked it up as I did dropping off.
She checked every box.
Robinson Bros is Old School attitude with modern efficiency. 5/5 I ain't lyin
J Morris
Baton Rouge
I had the best experience purchasing my expedition from Robinson Bros. Anthony Biagas took such good care of my family. He was incredibly knowledgeable, patient, and helpful throughout the process. Everything was so easy and smooth! I can’t recommend Anthony at Robinson Bros enough!
I had an outstanding experience buying my brand new Ford thanks to Aaron Mougeot. From the moment I walked in, Aaron was professional, knowledgeable, and genuinely cared about making sure I found the perfect vehicle. He answered every question I had, never pressured me, and made the entire process smooth and stress-free.
What really stood out was his honesty, patience, and attention to detail. He went above and beyond to make sure I got exactly what I wanted and felt confident with my purchase. Buying a vehicle can sometimes be overwhelming, but Aaron made it enjoyable and exciting from start to finish.
If you’re looking for someone who truly cares about their customers and delivers top-notch service, I highly recommend asking for Aaron Mougeot. I couldn’t be happier with my new Ford and the experience I had working with him!
This was by far the best car buying experience I have ever had! Don and Kaleb went above and beyond to answer all my questions and it was such an enjoyable process! Thanks Robinson Brothers!
I recommend you speak with Don Mclure if you were interested in buying a new vehicle or a used vehicle. He is very professional and knowledgeable about everything that involves purchasing a vehicle. Top notch salesman. I have bought multiple vehicles from him and have been super satisfied every time.
De’Aun was very knowledgeable about everything I was concerned about. It’s already stressful having car problems, I’m just glad I was in the right hands when figuring out the problem.
The staff at Robinson’s are amazing. They picked up my Nautilus, handled a recall, changed my oil and returned super clean.
It was a nice experience. Five stars were earned.
I can't speak highly enough about Adrian, the service manager at Robinson Brothers Lincoln. He is very knowledgeable, and they get repairs and service work done promptly, and correctly, the first time.
Connor Cavin in the paint and body department made my experience at Robinson Brother’s great. Quality work and exceptional service throughout the entire process.
I have been dealing with Robinson Brothers Ford for a very long time. They have always handled my service work very professionally, and have excellent personnel who are very knowledgeable. It is a pleasure to do business with them.
They are an excellent dealership.
Robinson brothers is amazing. From sales, body shop, and service! Couldn't recommend enough! Thanks Robinson brothers ford Lincoln for being a one of a kind local dealership!
These guys are the best. Connor and his staff in the collision center always take great care of me. Whether it's major body work or something simple, they are always ready to help and are very conscious of my time. I wouldn't go anywhere else!
I love utilizing the mobile service experience. They were able to provide the specific oil and oil filter I requested for my Honda and completed the work in a timely manner, leaving no mess behind!
Really enjoyed the convenience of scheduling and using the mobile service. Caitlin and the technician, Byron, made the entire process easy and stress-free while getting my husband’s truck recall taken care of. Everything was handled smoothly, and I truly appreciated the great communication and efficiency. Highly recommend!
I absolutely loved the customer service here. ms.De'Aun Jones treated me like family. I was completely comfortable knowing my truck was in good hands. Thanks so much for everything yall do. Crystal
Kaman was a really big help when getting my car fixed, he called me to give me updates and took care of all my questions. The car did take a little long to fix but it was because a part was hard to get. Overall they did a great job!
I always have a great experience with Robinson Brothers Lincoln and to Adrain Almodovar!!!! He’s always very professional, knowledgeable and very attentive. Thanks Adrain for your expertise, always taking care of my concerns. FIVE STAR SERVICE
All recalls fixed, oil change & tire rotation all in my driveway. No more waiting for hours in the service dept at other dealership. Mobile service is awesome.
Robinson Brothers made the buying process easy, smooth, and stress-free. Everyone was professional, transparent, and helpful from start to finish. Special shoutout to Dylan for going above and beyond, and Joe in finance for making the paperwork simple and seamless. 5 out of 5 stars.
I had an amazing experience! Kaleb(woody) Is the man. Never once did I feel like he was trying to sell me something. The whole time I felt like he was trying to get me what I wanted.
We recently utilized the mobile technician service for a recall on our Lincoln Nautilus and our Ford F-150. We were highly satisfied with the job! The mobile techs can do a wide variety of services while we wait in the comfort of our home. We highly recommend this wonderful service!
My check engine light was on. I pulled into the service area of Robinson Brothers Ford and was approached by a friendly representative. I wasn't able to leave my car at the time but returned later on in the day and filled out the necessary paperwork. De'Aun listened to my questions and concerns and feel she provided quality service. Thank you for great service!
Robinson Bros had a huge inventory and my salesman Jackson was extremely knowledgeable. The financing was easy with Randy, he is a veteran with the company and made the process easy!
Purchasing a vehicle a from Robinson Brothers Ford Lincoln was the best experience I’ve had with a vehicle purchase. In addition the service team does an excellent job. They are courteous and get things done in a timely manner.
Robinson Brothers Lincoln did a fabulous job repairing my car. my car had water in the gas tank for my last fill up which caused almost $5000 to fix but the service at Robinson Brothers was great. I recommend them highly.
Very satisfied the service people were very helpful and knowledgeable, and kept me informed all the way through the process. Had a great experience, thank you
Had another fantastic experience at Robinson Brothers Ford! From start to finish, everything was smooth, easy, and genuinely enjoyable. Aaron Mougeot really takes the time to help you find exactly what you’re looking for without any pressure, and Joe and Randy in finance make the final steps quick and hassle-free.
It’s not every day you find a dealership that makes car buying this comfortable—highly recommend stopping by Robinson Brothers Ford and get your “RBF Experience” today!
- Kevin P.
I took my car in to the service department to address a factory recall. Gerard was my service agent. Very kind and welcoming. Through the process he kept me informed which I appreciated greatly! I will definitely do business with Robinson Brothers dealership again
If you are looking for a vehicle from here, ask for Aaron Mougie!! And talk to Don too before you leave. Aaron is an amazing person and he puts the customers above all else! He literally goes above and beyond for everyone he meets and he shows you that you aren’t just a customer and he isn’t just a sales person. Even after you purchase a vehicle he keeps in touch and makes sure you love your vehicle and that you are happy with the purchase. There was a little minor thing I wasn’t 100% happy with and he put in the work to get it resolved and really quickly too. I don’t know where this kind of service went with some of the other dealerships I’ve bought vehicles from but it’s not lost or missing here. A big warm thanks to Aaron M and Don McClure for all their hard work, dedication, professionalism, and good old fashioned five star customer service. Thank you!!!
The experience was great. They were very truthful about when they will get to the automobile. They repaired everything and in a timely manner. No problems since the repair.
Thanks Jarrod Paulin for helping me with the purchase of my Audi!! He was very professional and helpful. If you need a car go see Jarrod at Robinson’s brothers!!
Mr Jason, our sales representative, was patient and detailed, Mr Bryan in Finance was knowledgeable and thorough and lastly Mr Adrian, in Sales reiterated care and processes…..I am so pleased with the staff, the services they offer and the care they provide!!!!
My mother had the best experience at Robinson Ford. Malikai Hebert and Dylan Davis were absolutely amazing in helping her pick out her Ford Truck. They took the time to listen to exactly what she wanted and made sure they found the truck that suited her. They even helped her put on her license plate when it arrived at the dealership. Highly recommend them. Forever grateful for the time they spent with her making sure she was happy with her purchase.
Robinson Brothers is the epitome of a great service experience. Getting my vehicle serviced has never been easier and convenient. From picking my vehicle up from home with a loaner swap, keeping me posted on the process, to meeting me at my husband’s doctor appointment with my vehicle, the service experience was amazing. At Robinson Brothers they make the process easy so the customer can take it easy.
When the alternator went out on my 2021 Ford Ranger in the middle of traffic, it was a stressful moment. I had it towed to Robinson Brothers Ford — and I’m glad I did.
That’s where I met Katie, my service advisor. She was knowledgeable, empathetic, and kept me informed the entire time while parts were being ordered.
Robinson Brothers got my truck fixed and it’s running perfectly. Great experience all around. From now on, they’ll have my business.
Thank you, Katie and the Robinson Brothers team.
My husband purchased my 2022 Lincoln aviator from here for my 27th birthday last month and Jarrod helped us with the process from start to finish. He was extremely helpful and informing. Very professional and kind!! He was thorough and explained in detail every single thing and answered all of our questions. We recommend Jarrod for anyone who is looking for a vehicle! Thanks Jarrod! I love my car!
Ask for Aaron Mougeot in Sales!! Don McClure might not be a manager by title but he is a customer service professional who will advocate for each and every customer on each and every vehicle. Both Aaron and Don are very intelligent and know their products, features, and options, and if there’s something you want that they don’t have among their wide inventory they will get it from wherever it’s at because no other dealership has Aaron or Don. Extremely happy with my new truck.
And very thankful for Mrs. Rachel in their titling department helping to resolve an issue quickly!
I had an excellent experience buying my new vehicle at Robinson Brothers Ford. From start to finish, everyone made me feel like a top priority without being pushy. I couldn’t be more satisfied with my car buying experience here, and I look forward to being a long-term customer. Just to add to this previous review, everything went so well that we decided to buy a new Lincoln for my wife shortly after my purchase. The second experience was just as pleasant as the first one.
I had a wonderful experience working with Jackson Hodson, while purchasing my new car. He was extremely nice, helpful, and professional throughout the entire process, taking the time to answer all my questions and made sure I felt confident in my decision. Jackson was also very knowledgeable about each car and all of its features. His friendly approach made the experience smooth, stress-free, and very quick.
Just purchased a 2026 Ford Escape Hybrid for my 30 something daughter. Did almost all of the research, questions, negotiations, etc. online with a minimum of time in the dealership, although I was impressed with the Robinson Brothers dealership and the people there (first time buying there). Our sales rep, Dylan, was polite, professional and extremely helpful. The 2025 Escape we first looked at sold before we were ready to purchase and Dylan helped us reach a very agreeable final deal on a 2026 with even more features. Absolutely no hassles or trickery or pressure--or waiting around the dealership more than absolutely required. The check out process with the finance guy has been computerized unlike anything I have ever experienced in my 50 years of buying cars. Smooth, quick and no hard sell on extended warranties I didn't want. Don't know if every manufacturer has done this, but Ford certainly gets a big thumbs up for making this last step in the process much faster and completely painless. Happy to give the car, the sales rep, and the dealership 5 stars.
Ask for Aaron Mougeot in Sales!! Don McClure might not be a manager but he is a customer service professional who will advocate for each and every customer on each and every vehicle. Both Aaron and Don are very intelligent and know their products, features, options, and if there’s something you want that they don’t have among their wide inventory they will get it from wherever it’s at because no other dealership has Aaron or Don. Extremely happy with my new truck.
I’m very pleased with my experience at Robinson Brothers Lincoln.My Roof liner was repaired diligently due to the insistence of Mr. Adrian Almadover. I got my MKC back into my hands with in one hour of my arrival at Robinson Brothers Lincoln.Way to go Adrian.And my Technician did a wonderful job with the repair..God bless everyone at Robinson Brothers Lincoln.May their busy continue to prosper.
I’d like to recognize Mr. Don McClure for his exceptional service. I recently brought my Ford in for a turbocharger issue and needed a loaner vehicle to get to work and home. As always, Mr. McClure immediately ensured I had a loaner, making the process effortless and stress-free. His care and attention are truly first-class. I have purchased every Ford I’ve owned through him because of his knowledge, professionalism, expertise, timeliness, and genuine care. Thank you, Mr. Don, for always going above and beyond—I am truly grateful!
I am very happy with the service I got from Mr. John Johnson at Robinson Brothers Ford. He serviced my vehicle and informed me of everything that was done. I will return as needed. Great Service.
Great costumer service! Costumer service its on point, Adrian is the man when it comes to scheduling services and repairs. I took my 2019 Lincoln Navigator...
i want to thank Donovan for a great experienc. i was concerned about getting their at 5 pm, but the took me right in and was finished in less than 20 mins....
Awesome experience with Johnnie Lee, I wish every car salesman was like him around the world!!!!! After shopping around for days. Robinson Brothers/ Johnnie...
Great location. Very accessible and convenient. Great knowledge service department. The Robinson Brother's team is very easy to work with. I like their inventory....
Customer service was excellent!!! I highly recommend them if you ever have any issues with your auto. Because usually Ford, means found on the road dead,...
I would buy 10 more cars from them if I could! Don went over everything in the car so that we knew how each part of the car worked and what it was used for....
I had to have my car towed to the dealership because it wouldn't start. I'm from out of town so i didn't really know where else to go. Service was good and...
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