Robinson Brothers Dealer Reviews

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Mobile service is the best customer service that could be provided in this day in age. Fast, friendly, and affordable.
Posted on Google by George Martrain
Malakai sold me my Bronco back in December and it was great! Highly recommend him and this dealership!
Posted on Google by Wicked works
Very good
Posted on Google by Calvin Wilbert
A recall part was replaced in my lincoln. Only waited less than thirty minutes to have the part replaced. Adrian was very supportive, professional, and knowledgeable.
Posted on Google by Janet Severan
Excellant communication during service process. Delivered when promised.
Posted on Google by Howard Tull
Lincoln service department was extremely professional and friendly. They have great communication, I received text updates from Adrian every step of the way. If I had a question, I would text them and receive a response within minutes. I would definitely bring my vehicle back.
Posted on Google by Jennifer Doucet
Mobile service is the best customer service that could be provided in this day in age. Fats friendly and affordable.
Posted on Google by George Martrain
Great customer service from day one. The team is very helpful. The whole experience was Great!
Posted on Google by Terri Lumar
Ollie is amazing, I never have to worry, he always makes sure things get done!
Posted on Google by Katelyn Napier
Ollie is a superstar give him a raise
Posted on Google by Clarence Lewis
Andrine and his girl are excellent. I would tell anyone to go to Robinson Brothers
Posted on Google by Terry Ledet
I had a recall for my Ford Expedition and also needed an oil change. I called Robinson Brothers and they sent a young man who picked up my car and left a Ford Explorer for me to use. The service was fantastic and professional. Thank you!!
Posted on Google by Kathy Hains
Service department (Jessica) did a fantastic job of keeping me updated on the progress of my vehicle. Mr. Eddie made the ride to get my car go smoothly, he is definitely a great part of your team.
Posted on Google by David Kirkpatrick
Good afternoon. On Monday morning, July 14, 2026, in spite of the rain, when I arrived at Robinson Bros. I was greeted with a very pleasant Good morning by Ms. Jessica Morgan. She explained the details of the work that was to be done concerning the recall. She also shared about how long the repairs would take, and once the repairs were completed she would let me know . I was very pleased with the service because everything was done in a professional and timely manner. Thank you. Sincerely, Mrs. IRA DELORES WILMER
Posted on Google by Ira Wilmer
Had the best experience this morning while purchasing my Bronco Sport! Process went smoothly with no hassle! My salesman Jason King was definitely not pushy and very pleasant to work with, he made the process very pleasant! Highly recommend going check them out!
Posted on Google by Stacy Labure
The service guy provided great customer service. He came out to the home, completed the recall he was very professional and knowledgeable.
Posted on Google by Candice Wilson
Easy to deal with quick response to questions calls back in a timely manner kept us updated with the process and took good care of us and our vehicle. Huge thanks to Conner Cavin in the collision department for making it a smooth process.
Posted on Google by Adam Oliveaux
#Ask4Woody!
Posted on Google by Cindy Pettiss
Ask for woody or Kaleb, can’t go wrong with either one
Posted on Google by patrick reames
I took my Nautilus in for service and updates and received excellent service. I am thankful door the quality they provide each time!
Posted on Google by Tracy Delaney
Used the Collision Center for the wife’s car! Great service and quick turnaround time! Friendly staff as well!
Posted on Google by Kirk Maynard
Adrian was great to work with. ❤️
Posted on Google by Lisa Morin
The whole Robinson Bros. dealership went to great lengths to make my experience 2nd to none! Everyone from Chip, Jack, Harley and Aaron ensured every detail, question or concern was handled quickly and with care. Harley and Aaron were exceptional throughout the process…highlighting the “Black Label” program and walking me through all the features. So happy to be part of the Robinson Bros. family!
Posted on Google by Trent Darbonne
Very professional and quick!
Posted on Google by Paul Venable
Been dealing with All Star Ford in Prairieville for over 2 months to get my backup camera replaced. Finally had enough of the runaround, so I called Robinson Bros. They scheduled me for the next day and replaced it in 15 min! More than pleased!
Posted on Google by Keet Sonyay
Knowledgeable tech who was courteous and polite….Ivory did a great job
Posted on Google by Kathy Waguespack
Aaron and Brian went above and beyond. Will definitely do business with them again.
Posted on Google by Trey Arnold
Staff (Jessica Morgan) was extremely professional and stayed in constant communication with me throughout the process. I never had to reach out regarding my service.
Posted on Google by Marcus Blue
great survice! Adrian was very helpful
Posted on Google by Rudedude_Redd Coleman
Working with Adrian in regards to my vehicle repairs has been a pleasure. Each service visit he has shown great concern for the customer's need. Adrian has gone beyond the call of duty to please his customer.
Posted on Google by Bud Cage
It was a pleasure working with Adrian and everyone at Robinson Brothers as well as Ford Pro!
Posted on Google by Lisa Torres
Aaron our sales person was fantastic. Don McClure is the best. The whole team here at Robinson Brothers is a five-star experience. I would suggest better people in the finance office but other than that it was a great experience for us.
Posted on Google by Roman Harris
I would highly recommend Jarrod Paulin for all your automobile purchases. His professionalism is beyond outstanding.
Posted on Google by Florence Williams
Thanks to Jessica Morgan at Robinson Brothers Ford-Lincoln for scheduling service at my home to take care of a recall issue for my 2024 Ford Maverick and to technician Byron for doing the repair! Excellent service from start to finish!
Posted on Google by J Aaron Biggers
Robinson Brothers salespeople (ours Don McClure) go above and beyond. Finance team (ours Joe Park) also cut through the hassle that normally occurs when financing. Top Notch Professionalism All Around!!
Posted on Google by Scot Durand
I am always pleased with my services at Robinson Brothers Ford Lincoln. They make me feel special!!
Posted on Google by Lillie Washington
Our experience was phenomenal! Between our salesman Edwin and our finance manager Brian Swink we could not have asked for a better experience! We drove 5 hours to their dealership and any purchase in the future will be from there going forward!
Posted on Google by Sarah Jewell
Jerrod is amazing !!!
Posted on Google by Ashanti Dickerson
Lincoln service Department at Robinson Brothers Ford is fantastic! Outstanding service from the young lady Caitlin)who did all the scheduling and exceptional service from the young man (Byron) who came to my house to do the service. Fast response to all questions by text or phone calls. Always polite and friendly. Keep up the good work! Owners of this establishment should take note of these two young people and reward them.
Posted on Google by jan boyle
I received warm and helpful service from Mr Hugh Patin and he made sure I got the best bang for my buck. Getting a better vehicle than what I was expecting to get!
Posted on Google by Trenton Long
A very honest hard working your man. Mr. Pauling is friendly and personable .
Posted on Google by Sheila Clark
I had an outstanding experience purchasing my new Ford Expedition from Robinson Brothers Ford! Woody was a great help and made the process stress-free and enjoyable! Dustin White was also very helpful and worked in a timely manner to find the car that fulfilled all my requests! I truly appreciate both of them and their commitment in helping me find the perfect vehicle. I highly recommend reaching out if you are looking to buy a new car!
Posted on Google by Nicole Fair
“Under the big American flag,” she’s a beauty inside and out! We had a great purchasing experience of my new used 2022 Lexus RX. Jordan and Tyron were absolutely wonderful. Everyone we dealt with in the process was extremely patient, helpful and kind. We never felt pressured to buy, which I truly appreciate! I’d recommend Robinson Brothers to anyone!
Posted on Google by Becky Green
Jarrod, wish I could give 10 stars.
Posted on Google by Kim E
Jarrod is absolutely a ray of sunshine. He stays in contact and gives you the best service you could possibly ask for. Overall a great guy !
Posted on Google by AMya Goodin
Adrian is awesome.
Posted on Google by Raymond Malott
Best service I have ever had at a dealership. I have own Chevy’s, Fords, BMW’s, GMC, and Cad Escalades. Robinson Brothers is on top of service after the sale.
Posted on Google by Bunky Hughes
Dylan was super helpful! Ask for Dylan! :)
Posted on Google by Brian Mooney (mrmelooney)
Adrian always makes our service process seamless. He is fast, friendly, very efficient and takes the time to keep us updated. Great customer service!
Posted on Google by Ramona Gill
Ivory was my tech, and he was across the board amazing. He was very informative and very patient with me and all of my questions. He met and exceeded all of my expectations and I hope to have him again in the future.
Posted on Google by Sheneka Times
Adrian is wonderful to work with when bringing our vehicles in for service. Always very kind and accommodating.
Posted on Google by Sylvia Trabona
Harley Vaughn and Kaleb Clark are clearly the best in the biz and on top of their game. No hassle and very direct. Highly recommend both of them.
Posted on Google by Manish D Sthanki
Wonderful place to do business! We love Don, he always goes above and beyond for us! Top notch sales and service!
Posted on Google by Megan Buckner
Edwin is the kindest, most patient car salesman I’ve ever met. Explained everything about the Aviator I was buying like he was just reading a book. Answered my questions with honesty and is still doing so today when I have questions about my vehicle or service. The finance manager was very patient during my decision process to purchase the new vehicle. I did not feel pressured to buy at all! So glad I purchased the TireCare Plus warranty!! It’s worth it!! Adrian in the service department is also kind and extremely helpful while communicating clearly, every step of the way. Thank you all for your commitment to excellent service!!
Posted on Google by Brigette Noble-Veal
If I were able to give 10 stars, I would!!! I recently purchased my 2023 Lincoln Nautilus from Robinson Brothers Ford, and I couldn't be happier with the experience. Jarrod was absolutely wonderful to work with throughout the entire process. He was professional, knowledgeable, honest, and made everything easy from start to finish. He took the time to answer all my questions, kept me informed every step of the way, and made sure I was completely comfortable with my purchase. What has impressed me the most is that his customer service didn't stop after the sale. Jarrod is still checking on my purchase, following up with me, and helping me with a couple items that need attention. It's rare to find someone who continues to provide that level of care and support after the paperwork is signed. Buying a vehicle can sometimes be stressful, but Jarrod made the entire experience smooth and hassle-free. His dedication to his customers and commitment to making sure they are taken care of truly sets him apart. I highly recommend Jarrod and Robinson Brothers Ford to anyone looking for a vehicle. Thank you for making my purchase of my 2023 Lincoln Nautilus such a positive experience!
Posted on Google by Anna Sonnier
Rick and his team puts customer in customer service. My service team associates Brandon is awesome when it comes to getting me in and out.
Posted on Google by jerome wren
Best Service in South LA-
Posted on Google by rex salge
My experience with Robinson Brothers was totally hassle free. Will definitely use them again!! The tech that van out, could not have been nicer and more pleasant!
Posted on Google by Nick FaKouri
Very convenient. No waiting time involved since I was on my own lot doing other things.
Posted on Google by Kenneth Burns
Robinson Brothers along with the salesman Anthony Biagas was WONDERFUL!! I have nothing but great experience with the dealership and the salesman!
Posted on Google by Myra Nobles
Great Expwrience
Posted on Google by Anabeth Scott
Robinson Brothers has been absolutely amazing to work with. I would definitely recommend them and Connor with body shop was a great manager to work with. His communication was wonderful and I always felt heard and cared about! My specific situation took some time but I always felt like I was in great hands!
Posted on Google by Allie Mitchell
Jarrod is amazing!
Posted on Google by Anna Walker
Great experience, mechanic was communicative, punctual, and he went above and beyond even clearing a light on my dash which wasn't part of the service!
Posted on Google by Kimber Guerrero
Great job. Service done at home. Jose was professional and informative on the repair issues . Also on time
Posted on Google by alvin Chappuis
The warranty service was a great experience. Mobile service was a great help.
Posted on Google by Kevin Crain
Don was an absolute joy to work with when I purchased my new Aviator.
Posted on Google by Sheri Watts
Adrian was awesome.
Posted on Google by Debbie Smith
Excellent customer service from Adrian.
Posted on Google by Cheryl ConeyArnold
Kaleb “Woody” Clark and Stephen Black did an amazing job getting us the vehicle we needed in a timely manner. They worked hard to make us happy and it worked! Love our new Expedition!
Posted on Google by Carly Terry
The mobile mechanic service is convenient and they do a great job.
Posted on Google by JESSIE SHELTON
Brandon Guillory and the mobile technician were both extremely helpful with scheduling and servicing our vehicles for their first oil change. The process was smooth, convenient, and professional from start to finish. Excellent customer service and communication throughout. Definitely recommend and will be using them again in the future!
Posted on Google by Guam Marianas
It is very easy to schedule appointments! The technicians are efficient and communicate everything you need to know in a timely manner.
Posted on Google by Kevin T
Robinson Brothers Ford Lincoln was great! I requested that they service our Aviator for recalls. They offered their concierge service and sent someone to pick out vehicle up. They left a rental/loaner while they had ours. 5 out of 5 would recommend!
Posted on Google by Shane Fast
Very good service out of Latham Williams , and shop Forman , at Pro Service location for being attentive to what my vehicle was actually doing and getting it repaired in a timely manor
Posted on Google by Chad McCants
A friend convinced me to bring my truck to Robinson Brothers Ford Pro Elite service center for some major engine work and I’m glad I did. My service advisor was excellent and I was very happy with the repairs. Would recommend them to anyone who is looking for honest technicians to repair their vehicle.
Posted on Google by Kevin Shows
The service team was a beyond helpful, they assisted me in utilizing the app to get my truck picked up for free and were less than 24 hours having my Tremor back to me. Ollie was an absolute professional in handling my service.
Posted on Google by Ryan Harris
They came to me to fix my recall issue with their mobile service option. The two mechanics arrived at my location a few minutes before my appointment time which was great and it only took them about 20 minutes to get my vehicle's recall issue taken care of! The whole experience was excellent and I highly recommend using Robinson Brothers Ford for your vehicle service needs!
Posted on Google by Brett Walters
Adrian in Lincoln service has always been very courteous and professional on any occasion when bringing our vehicle in for regular maintenance or when there was an issue. This particular instance, we had a coil go bad and had to replace sparkplugs and it was at least a 2-day diagnostic and job. Adrian knew we were leaving for a trip, and did what he could to escalate our issue so that we didn't have to rent a vehicle and be able to leave for our destination, as planned. Thank you so much, Adrian!!
Posted on Google by Anita Cambre
Another Great truck buying experience! Jason King always does a good job with the sale, treats me like family. Joe Park is my favorite to help with the business/finance part of the sale. Recommend them highly!
Posted on Google by Joe Ducote
Friendly Fast Service
Posted on Google by Louis Sanchez
Hugh was an amazing car salesman! Answered all our questions and helped us choose our forever vehicle!
Posted on Google by Cherilyn Lagos
Robinson Brothers has been absolutely outstanding on every service call I have relied on them for. Their assigned techs are very professional and friendly. Thank you RB for your awesome customer service!
Posted on Google by Teresa Frishett
I recently purchased a new Lincoln Aviator from Robinson Brothers Lincoln, and I couldn’t be happier with the experience. Jason King was outstanding from start to finish. He was professional, knowledgeable, patient, and never made me feel pressured during the process. He took the time to answer all of my questions, explained everything clearly, and made sure I found the perfect vehicle for my needs. The entire team at Robinson Brothers Lincoln made the buying process smooth and stress-free. Excellent customer service like this is hard to find these days. I highly recommend Jason King and Robinson Brothers Lincoln to anyone looking for a new vehicle. I will definitely be coming back for future purchases!
Posted on Google by Cindy
Cannot say enough great things about my experience at Robinson Brothers! Woody was absolutely great in the process of buying my Bronco. He went above and beyond to find exactly what I wanted. He made everything so easy and seamless. Definitely the best experience I have ever had at a car dealership. Highly recommend Woody to anyone in the market for a vehicle. You won’t be disappointed.
Posted on Google by Emily Milazzo
Extremely helpful people! Very fast service! Very nice staff and super responsive! would recommend! Service department is top tier! Sales is top tier as well! Kaleb and Aaron in sales and Conor are the people to see !
Posted on Google by Ian Slater
Very helpful, very fast service. Best people around! Absolutely love Kaleb and Aaron at Robinson Brothers, definitely recommend them!
Posted on Google by Victoria Slater
I highly recommend Johnnie at Robinson Brothers. I have purchased from him multiple times. No run around. Straight to business. 5 Star
Posted on Google by Toni White
De’Aun was awesome y work with. Helpful along the way with everything. Communication was excellent
Posted on Google by Cord Cole
Jason King was very friendly and knowledgeable about the vehicle, lincoln, Nautilus. This is the third vehicle I've purchased with his help.
Posted on Google by Sharon King
Great sale person who how all the features work on the car. Walked me through the entire process including financing. My sale person was Jason King. I have purchased 3 vehicle with him.
Posted on Google by HENRY KING
Jason King is for your professional and friendly service!
Posted on Google by cody gautreaux
Ty was very helpful and delivery was exceptional!
Posted on Google by Darcy Knight
De’Aun was great to work with and very responsive which is SO refreshing compared to other experiences I’ve had at other dealership service departments. Service was timely as well. Great experience.
Posted on Google by Bryan Wesley
Great experience dealing with Aaron. We purchased 2 vehicles within 4 months of each other and made sure Aaron assisted with both. He was unbelievably patient especially with my wife who test drove vehicles many times before making her decision. No pressure at all and his main concern was we purchased the vehicle we wanted. i have already recommended Aaron to a couple of my friends.
Posted on Google by Bryan Voth
De'Aun was perfect! She was a really big help with my truck and i will definitely be back for all of my ford needs
Posted on Google by Anthony Albert
Great experience bringing vehicle to Robinson brother body shop. Staff was always helpful and was kept up to date during repair process. Repairs came out great and would highly recommend to others!
Posted on Google by Glenn David
I went to Robinson Brothers today on a whim because I was preparing to drive back home to Alabama and noticed my car leaking oil. As soon as I walked in De’Aun was super helpful, kind, and personable. I tend to give a lot of context that’s not needed sometimes especially when it comes to my car, but she made it feel like every bit of information was helpful. De’Aun got me in quickly and they fixed the error from the previous dealership and got me back on the road within A few hours. If I ever need my car checked out again while I’m in Baton Rouge, I’ll definitely be bringing you back!
Posted on Google by April Bailey
Excellent service answered all my question asked
Posted on Google by Wade Guilbeau
Proud new owner of Lincoln Navigator. From start to finish product specialist, Ty Wire, was awesome from the first phone call to the vehicle delivery. Everything was done from start to finish in a little over an hour. Thank you sir!!!
Posted on Google by Duane Bell
Great experience! Dylan was a great sales person. Answered all our questions and made sure we were comfortable in our decision. Never felt pressured!!! Brian in finance was great and made that experience as good as possible. Car buying is one of my least favorite things to do, but these two gentlemen made my husband and my experience a good one.
Posted on Google by Stephanie Mattern
Excellent Service. Pulled in Thanksgiving eve at 4:00 p.m. leaking diesel. Had a fuel filter replaced and leak was fixed! Back on the road 45 minutes later. Highly recommended this service department! Saved my Thanksgiving! Thank You!
Posted on Google by Sigmund Waghalter
Great service
Posted on Google by Toby Rabalais
I wanted a specific car and color. My salesman Edwin P searched and searched until he found the exact one I wanted. He was very helpful and courteous in the process. My beautiful vehicle was delivered to me as promised.
Posted on Google by Becky Miller
I had an excellent experience buying my new vehicle at Robinson Brothers Ford. From start to finish, everyone made me feel like a top priority without being pushy. I couldn’t be more satisfied with my car buying experience here, and I look forward to being a longterm customer here.
Posted on Google by Jeremy Gaubert
Best experience I have ever had at a car dealership! The Lincoln manager made that sale happen he went above and beyond. Thanks Anthony
Posted on Google by Londyn Aranyosi
Great service. Manager did a great job keeping me updated and they did excellent job. They seem to be under staffed for service technicians but managed well.
Posted on Google by Johnny LeBlanc
Our service advisor, Kamen, was awesome! Honest, upfront, and didn’t try to sell us on stuff we didn’t need. We will definitely be using him again!
Posted on Google by Hayden Jennings
⭐️⭐️⭐️⭐️⭐️ Absolutely phenomenal experience purchasing my 2026 Lincoln Nautilus! From start to finish, Anthony Biagas went above and beyond every expectation I had. He was an absolute pleasure to work with — incredibly patient, professional, and genuinely passionate about what he does. There was zero pressure, just honest guidance and a sincere desire to make sure I drove away thrilled with my new Nautilus. Anthony took the time to answer every question, walk me through all the features, and make the entire process stress-free and enjoyable. You can tell he truly loves his job and cares about his customers — that energy is contagious! The finance department was just as impressive — friendly, transparent, and efficient. They made all the paperwork effortless and ensured I understood every detail. I honestly felt completely taken care of from the moment I walked in to the moment I left the lot. This was truly a next-level car-buying experience. Every detail was handled with care, professionalism, and enthusiasm. If you’re considering a Lincoln, go see Anthony Biagas — he’ll make the process effortless and enjoyable from start to finish. I couldn’t be happier with my new Nautilus or the incredible team that helped make it happen!
Posted on Google by Amanda Harpole
Super happy with the customer service I received from Jack Vaughn, Beau Dennis and all other staff members that helped me in my vehicle purchases. Robinson Brothers really took care of me.
Posted on Google by Jayme Cramer
ANOTHER terrific and rewarding experience at Robinson Brothers Lincoln. My salesman, Christian, is an extraordinary young man who is very personable and hustles to make your comfortable and to seal the deal. I highly recommend him and Robinson Brothers Lincoln!
Posted on Google by Lisa Breaux
Excellent Service. Brandon and Lathan have cut the fleet going strong. Thank You!
Posted on Google by Sigmund Waghalter
Alisha in service was professional, organized, and easy to work with. Everything needed for the claim was handled quickly and communicated clearly. The process moved forward without any issues, and the support was appreciated from start to finish.
Posted on Google by David Erickson
I want to thank Steven for making the entire process seamless. My time is very limited, and he had everything prepared for me while I was traveling. All I had to do when I returned was sign and pick up the car. I truly appreciate your professionalism and efficiency. Thank you, Steven!
Posted on Google by Kelly Willey
Ty at RB Preowned was absolutely wonderful! Love my car!
Posted on Google by KT Mallett
I have been a customer of Robinson Brothers for over 20 years. I’ve always received excellent deals on my vehicles and great service. Their service team is exceptional. Every time I’ve needed assistance, they’ve always answered my questions and helped me resolve any issues in a timely manner. Also, Derek and his team in the Quick Lane Department are awesome! This week I had a flat tire and even though it was almost closing time, they stayed late to fix it. Thank you!!
Posted on Google by Sherri
Robinson Bros were transparent and kept me informed with updates all throughout the repair process. Prices were reasonable and I was very pleased with Katie Pickard’s phenomenal service!
Posted on Google by Ben Ruggeri
Great honest experience and good deal from Robinson. Highly recommend. My salesman (Jason King) was excellent
Posted on Google by Craig Latiolais
All recalls fixed, oil change & tire rotation all in my driveway. No more waiting for hours in the service dept at other dealership. Mobil service is awesome.
Posted on Google by Resa Davis
Katie and her team in the service department were great. She kept me updated on my vehicle and was professional and polite. The service team got my truck in and out in under 48 hours. I stopped at another dealership and they told me it could take up to 7 days for service. I highly recommend bringing your vehicle to Katie at Robinson Ford if you need service.
Posted on Google by Hal Howat
Sales person was very knowledgeable of the vehicle and its functions and very friendly and upfront. We will see how they do in the long run.
Posted on Google by Billy Hoover
The sales team of Anthony and Ashley did a spectacular job. They made me feel comfortable in the process and that they will help me when service is required.
Posted on Google by Dan Donaldson
If you’re in the market go see Mr. Anthony Biagas at Robinson Brothers He knows what he’s talking about and makes you feel very comfortable buy my vehicle from him was a pleasure
Posted on Google by Angelle Ellenberger
I had a recall on my Nautilus that I bought from Robinson Brothers Lincoln. They picked up my Nautilus and brought me a loaner (Nautilus) for the day. I also recently had an oil change with same service. Pick up and deliver back to my residence. Very good communication throughout the process. I love the courtesy pick up and delivery process. My car was return with. A few hours. Very satisfied
Posted on Google by Carla Maxwell
Anthony was fantastic. I could not have asked for a better experience. He got me exactly the car I wanted in 2 days. I would definitely shop with Anthony at Robinson Brothers Ford again. Thanks Anthony!
Posted on Google by Rachel Harper
Our family had the BEST experience at Robinson Ford. We cannot recommend them enough! We purchased two vehicles in the same day and from start to finish, the process was smooth, stress-free, and actually enjoyable. Our salesman, Aaron, went above and beyond to make sure we felt confident in our choices and got exactly what we needed. He was knowledgeable, patient, honest, and treated us like family instead of just another sale. The finance manager, Joe, made the process quick, easy, and stress-free! Professional, knowledgeable, and explained everything clearly, couldn’t have asked for a better experience! Kudos to great team work! If you’re looking for a new vehicle, do yourself a favor and ask for Aaron—you’ll be in the best hands!
Posted on Google by T H
Exceptional service & experience.
Posted on Google by Leslie Noto
Great service and good communication!
Posted on Google by Charles Mury
very good customer service, friendly staff and speedy service. it was a routine preventive maintenance service and it went very well.
Posted on Google by Sotirios Stathakis
Love the fact that they come to me instead of me having to go sit in a waiting room while car being serviced.
Posted on Google by Gwen Prestridge
Great F250 Diesel service department. Brandon the service writer is very efficient and competent. He is able to deliver my messages/issues to the mechanic(s) accurately. Jeff and Skipper Robinson are phenomenal mechanics and I trust them exclusively with my truck. I would follow them anywhere. I highly recommend this service department for your F250 needs. Update July 2024: I wanted a 2024 Raptor. Reached out to Don. Turns out, that they had one on order that was spec'd out how I wanted it. I put a deposit down, and was able to track the vehicle's progress from the Ford plant. Great vehicle information. Kept me up to date during the complete shipping/ordering experience. Financing was smooth, easy, and very professional. Delivery and PDI was immaculate. Don McClure is an amazing sales person and walked me through every step. Joe Park in finance was extremely prepared, efficient, and knowledgeable in all aspects. It was a pleasure dealing with the entire crew. I only buy from Robinson Brothers Ford, I only use their maintenance facility, and would highly recommend them. Keeping the F250 to do my heavy hauling, and this will be the new daily driver. Added a few more pictures. Update 3/26/2025. Wow. The truck service department has a new Pro Facility, just a few blocks from the dealership. Located at 12116 Airline Hwy. Baton Rouge, LA. 70817. The new shop was able to schedule and perform my truck repairs/maintenance very quickly and efficiently. They also do fleet/commercial trucks. Great looking and professional service. Highly recommend you check them out for your truck service needs.
Posted on Google by jwb ii
My service was quick and efficient Ms. Deaun did everything I asked. She kept me informed and the quoted price never went above what was originally quoted. Deaun is amazing at what she do she made me feel welcomed the moment I came to Robinson Brothers. Thank you Deaun!! ❤️
Posted on Google by Joana Steir
My service was quick and efficient Ms. Deaun did everything I asked. She kept me informed and the quoted price never went above what was originally quoted. Deaun is amazing at what she do she made me feel welcomed the moment I came to Robinson Brothers. Thank you Deaun!! ❤️
Posted on Google by A Google User
Quick Lane is the place to be if you’re wanting, fast courteous service. These guys are honest and great to work with. HIGHLY RECOMMEND!!
Posted on Google by Nikki Harrell
I work at a dealership and my expectations are high. DeAun was amazing! She kept me informed, answered all my questions, about my recall. " Highly recommend her!”
Posted on Google by A Google User
Kaleb and Ty were extremely helpful and worked with me and n order to make the deal materialize. They delivered my Raptor to my home, which was nice. The Dealership personnel all seemed to be friendly and very helpful. Robinson Brothers is much more of the lost Dealership experience which also focuses on relationships and fostering a feel of family.
Posted on Google by R R
I work at a dealership and my expectations are high. DeAun was amazing! She kept me informed, answered all my questions, about my recall. " Highly recommend her!”
Posted on Google by Ashley Stuckey
Not our first purchase from Robinson Brothers and again it went very smooth. We love our Nautilus!
Posted on Google by Karen Ardoin
Quick and efficient. Friendly.
Posted on Google by Glennell Cottrill
Deion with Robinson Brothers Ford Service department, Tracy and Austin with Quick Lane went ABOVE AND BEYOND to help me with my car today and allowed me to get back on the road to help serve patients. I truly felt like I was part of a the Robinson Brothers family with the 5 star treatment these AMAZING team members provided me today! Thank you all for what you to do help our community every day!!! Liz
Posted on Google by Liz russell
This is one of the best dealers I have been too. The dealership is so clean and the people are professional. They are very professional, but personal. The sales person know about all the features of the vehicle and took time to walk us through and make sure we understood the vehicle before leaving the dealership.
Posted on Google by Kenneth Soniat
How do I start? Ms. DeAun was great from beginning to end. She kept me informed on the process I never felt more comfortable with bringing my truck to a dealership than I did with her. Thank you so much Ms. DeAun and Robinson Brothers for taking care of me.
Posted on Google by Karrson Stewart
How do I start? Ms. DeAun was great from beginning to end. She kept me informed on the process I never felt more comfortable with bringing my truck to a dealership than I did with her. Thank you so much Ms. DeAun and Robinson Brothers for taking care of me.
Posted on Google by A Google User
My service advisor, Mr Kamen Robinson, was PROFESSIONAL, KNOWLEDGEABLE and his customer service skills is second to none. Mr Robinson is definitely an asset to Robinson Brothers Ford.
Posted on Google by Dana B
I went to the collision repair part. By far the best place to take your vehicle too! They had mine repaired and done within a week. They were the nicest guys!!! And had my front bumper on my truck looking better than before I messed it up! I would give them a thousand stars of a rating if I could!!! HIGHLY RECOMMEND
Posted on Google by Lizzy Poole
I went to the collision repair part. By far the best place to take your vehicle too! The manager (I think it was) was so nice and led me right where I needed to go. They had mine repaired and done within a week. They were the nicest guys!!! And had my front bumper on my truck looking better than before I messed it up! I would give them a thousand stars of a rating if I could!!! HIGHLY RECOMMEND
Posted on Google by Lizzy Poole
I came to the dealership to look at the 2025 Lincoln Aviator. Once I sat in the vehicle and drove it, I was in love! The Aviator checked all of my boxes and then some! Anthony and Ashley were amazing, extremely professional, very informative and detail oriented with the purchase of my new Aviator. They went above and beyond for me, from sales to finance. They even stayed late for me to purchase and drive my new car home that same day without any hesitation. Top notch customer service all the way! Thanks again, Anthony and Ashley, it was a pleasure doing business with you and the dealership! Pam Tennyson
Posted on Google by Pam Tennyson
Not our first purchase from Robinson Brothers and again it went very smooth.
Posted on Google by Karen Ardoin
Great service and easy buying process. This was my fourth purchase there, and we will be back again.
Posted on Google by Bryan Simmons
Outstanding customer service. It was a pleasure working with Katie Pickard. She was knowledgeable, friendly and was able to answer all of my questions. She kept me informed during every step involved in fixing my truck. Robinson Brothers has a winner with Katie. They definitely have my future business.
Posted on Google by Lester Hitchcock
Extraordinary! Exceptional! Above and beyond! Very impressive, genuine “at your service” attitude reflected in follow through to do as they said they would do.
Posted on Google by art soileau
I had a great buying experience and the sales team was extremely professional and helpful!
Posted on Google by Steven Pickering
My sales person, Mike Beloso, was extremely easy to work with. He was quick to work up different price points on various trucks, and he communicated everything clearly. He was friendly and didn’t pressure me. He wanted me to be comfortable with my final decision on the F150. He has also been very responsive with after-sales follow-up regarding the bedliner and other accessories. Randy in finance was also very fast and easy to work with. He explained everything well so that there were no surprises. This was a very nice truck buying experience!
Posted on Google by Jason Stagg
Good people Provided service efficiently and well.
Posted on Google by Harry Freer
There’s nothing better than a turn key dealership and Robertson Brothers definitely wears the crown on this one!
Posted on Google by Steven Landry
Stephen Black was great!!
Posted on Google by Cole BLACK
Johnnie (used car salesman) was a wonderful representation of Robinson Brothers Ford. We initially met over the phone to inquire about the vehicle and his enthusiasm and personality of explaining the vehicle was awesome!! We drove over an hour away to see the vehicle and it was everything he said it was. We purchased the vehicle, and even after purchasing the vehicle, he went above and beyond by staying to ensure we understood all the features and even showed us how to use them. Johnnie was very professional and knowledgeable. We would definitely be recommending Johnnie.
Posted on Google by kay ste
100% the BEST experience my husband and I have ever had at a car dealership! I walked in to inquire about a vehicle and Mr. Anthony was there to greet me. Showed me everything I asked and never once pressured me to buy. We went back a week later and was greeted by Mr. Anthony again. He called my husband and I both by name and remembered every detail about our first visit. We decided to purchase and from start to finish Mr. Anthony took great care of us. He is genuinely passionate about making sure his customers get the best experience and leave satisfied. If you’re looking for a Ford or Lincoln or even a used vehicle visiting Mr. Anthony at Robertson Brothers is guaranteed a great experience!
Posted on Google by Kristi Scanlan
Robinsons team of professional salesmen and the follow up was outstanding. Just a good group of people that love what they do and take care of their customers.
Posted on Google by Scott
Everything was perfect, professional, friendly and fast. Tracy made feel right at home. Made me glad I bought a Ford.
Posted on Google by Bill Rowe
The best service department in BR. The service writers Andrine and Page or great
Posted on Google by Terry Ledet
Very courteous and explain the problems very well with my truck
Posted on Google by Peter Ferrari
Tracy Bourgeois, the manager of Quick Lane in the service department, helped me find high-quality new tires for my Bronco. She was incredibly patient in answering all of my questions, especially since I’m not very knowledgeable about vehicles. I truly feel she went above and beyond with her service
Posted on Google by Damien Doyle Jr
I wanted to take a moment to say thank you to my Service Advisor, Katie P. My truck began to have oil consumption issues which was a precursor to engine failure. Katie put a ton of effort and hard work into coordinating with my warranty company to have my engine replaced. Her communication was frequent and precise. She made a stressful situation easily manageable. Truly the best experience with a service company. Robinson Brothers Ford is lucky to have her.
Posted on Google by Roger Holmes, Jr
I just want to say thank you to Kamen Muse and the service department for your excellent work and help. I was 7 hours away from home Saturday morning trying to attend my grandson's baseball world series games when my 2021 Ford f150 shut down in the roadway. After I had it towed to the ford service department I spoke with Kamen. He had the truck diagnosed and fixed and ready for pickup by 1 pm due to circumstances of my being so far away from home. I am truly impressed with the excellent service. Thank you again.
Posted on Google by jeffery hatchett
Customer service was very professional and timely.
Posted on Google by AJC
Thanks for the personal care I received. Everyone was so helpful and professional!
Posted on Google by Deborah Buckley
I am a long-time Ford customer, and I use Robinson Brothers Ford Quick Lane for all my oil changes and recommended service needs. I recently ran over a container in the middle of the road that I couldn't avoid, and it damaged the sensors in my 2022 Explorer that guide the backup camera and cruise control. I had planned a driving trip with 2 other couples leaving 3 days after this accident happened, so I called the service department at Robinson Brothers and asked them if they could help me in time to make the trip. I brought my vehicle in on a Saturday, and Adrian and the team were very helpful. The technician diagnosed the problem and ordered the parts, and they told me up front that if everything went well, if the parts came in first thing Monday, they could make the repairs in time for my trip. Adrian texted me first thing Monday morning to let me know the parts had come in, so I dropped my vehicle off quickly and the repairs - and some additional recommended service for my vehicle - were done. I am so impressed with how quickly Adrian and the team at Robinson Brothers were able to help me and repair my vehicle. I highly recommend them and will continue to use them in the future!
Posted on Google by Chris Spencer
The first time that we stopped by, we didn't have much time to look at the car that my wife already had seen in an ad. We were looking at the car when the first salesman, Aaron Mougeot, came out and introduced himself. He was very friendly and before he really started to answer questions, he asked us if we'd like a bottle of cold water. It was very hot and we appreciated the thought. After he returned quickly returned with 2 bottles of water, Aaron moved the car into the shade for us to look at closer. As he was explaining some things about the car when another salesman, Anthony Biagas, came out and began talking with us also. Together, they were answering any questions that we had and also explaining things about the car. After a few minutes, they offered to let us drive the car. My wife drove it a short way and was very impressed. When we returned to the dealership, we were out of time and told them that we were very interested and needed to leave. They understood and did not push us to stay, but did ask us when we would be able to return. Through the whole process, we were never pressured and we were treated extremely well. We ended up spending more time with Anthony and he was extremely knowledgeable about the Lincoln vehicles. After spending some time talking with Anthony, it was easy to see why his office is filled with all kinds of plaques and awards. He is an extremely likeable man. We returned 2 days later and purchased the car and the rest is history. The whole process went very smoothly. Also, the young lady, Ashley, that was fairly new to that job, but was also very polite and very helpful. A few days later, Aaron called and talked to my wife just to see how we were liking the vehicle, which was very nice. My wife told him that she had thought of a good name for them. Aaron, Ashley and Anthony should be known as "The A Team" since all of their names began with "A" and because they were all excellent at their jobs.
Posted on Google by Andrew Hodges
The staff were thoroughly professional, offered timely, honest service, at a fair and reasonable price. Add a friendly disposition and it's why I keep bringing my vehicle back for service.
Posted on Google by Charles Plattsmier
Michael was great salesperson to help with the vehicle. Jack the GSM was awesome to work with and Randy in finance is a great guy too!
Posted on Google by Michael Beloso
Our financial situation recently changed and we had to consolidate vehicles and lower our overall monthly payments. We went back to Robinson Brothers because we had purchased my commuter car there just 3 months ago and had a great experience. We went back to the same salesperson, Jason King, and he did an outstanding...and zero pressure...job of putting us in a vehicle we love (Lincoln MKZ) and that fit our needs. He also does a phenomenal job of vehicle feature demonstrations. Robinson Brothers will be my first choice for any future vehicle purchase. Kudos to Joe, the finance guy, also. He did an awesome job again (2nd time in 3 months) of getting us through the paperwork in a timely and efficient manner. I highly recommend Robinson Brothers for your vehicle purchase.
Posted on Google by Jason Dayton
Amazing service hands down. I bought my car in McComb MS, and I wish I would of bought it here!!!
Posted on Google by Bobbi Amanda Stockton
You will not be disappointed with the sales or service you receive at Robinson Brothers Ford. We received superior, knowledgeable, courteous service from our Salesman Don M.
Posted on Google by Robin Wells
Very efficient and friendly service.
Posted on Google by Mark Barry
Extremely satisfied with the sales professional, with the demonstration process, and negotiations that resulted in a sale that was extremely efficient and fair. I can definitely say that from the sales associate to the finance department and all contacts in between expectations were exceeded.
Posted on Google by Stephen Holliday
It was a pleasure having Alisha as my Customer Service Rep. She gave me an estimated time frame of 1-2 weeks for my car to through the system to be repaired. She kept me updated every step of the way. My vehicle was repaired and ready for pickup within that time frame
Posted on Google by Kimberly Pitts
Katie and Alisha have both been so helpful with getting our car serviced in a timely manner. They have a great attitude and work efficiently.
Posted on Google by Paige Riley
Finally competent, nice, and quality service dept.
Posted on Google by Justin Knighten
Excellent vehicle, service and professionalism
Posted on Google by steve west
Malikai was an amazing salesman! He was prompt in his responses to text messages and found us the perfect vehicle for our needs. He showed us the differences in the two Bronco Sport models we looked at and was knowledgeable about each. He even delivered our inspection sticker to my workplace. Go see him! You won’t regret it!
Posted on Google by Wendy Woods
Robinson Brothers Lincoln division provided fabulous service starting with my 2011 Lincoln. During and shortly after Covid the quality of service went down, understandably, based on parts and labor shortages. However, with this recent service, I feel that the level of service was back to its previous level of high quality. I am very pleased to request service from Robinson, once again.
Posted on Google by Glenn Hulin
I wanted to take a moment to thank the team of Kaleb and Joe for making the purchase of my new 2025 Bronco such a seamless and enjoyable experience. From start to finish, the process was easy, stress-free, and thoroughly professional. I truly appreciate the exceptional customer service, helpful guidance, and genuine care you showed throughout the journey. It’s clear that you take great pride in ensuring your customers leave with not just a great vehicle, but also a great experience. Thank you again for making this such a positive and memorable purchase!
Posted on Google by Ian Sarpy
Great experience all the way around, from start to finish! Highly recommend paying Michael a visit if in the market for a new vehicle.
Posted on Google by Shannon Hill
The Service team went above an beyond getting me back on the road . When the part did not arrive they actually pulled a part of a new truck . 5 star service all the way around. J Morris 2023 F-250 King Ranch Owner ,
Posted on Google by Jason Morris
Awesome mobile service!! They came to my house to perform recall repairs. That was super convenient
Posted on Google by Terran Williams
Second vehicle I have purchased with Robinson Brothers Ford and Stephen Black and his team there have made it seamless each time. Highly recommend them.
Posted on Google by Mark Josephs
Customer service was awesome today! Casey and the team members went above and beyond! Thanks so much!
Posted on Google by Kelly Quebedeaux
Years ago we moved the maintenance of our vehicles to Robinson’s Ford and have had nothing but excellent service as well as great communications with them. When we decided to purchase a new vehicle we went directly to them. We purchased a Lincoln and we have no doubt the service for it will be as excellent as the Ford side.
Posted on Google by Terri Covington
Adrian and the entire service department team care about responsiveness and overall customer experience.
Posted on Google by Jeremy Broussard
Super fast, easy and convenient pickup and delivery from my work for an oil change! Excellent customer service made the experience great!
Posted on Google by Byron Crosbie
Great service and they try to work around your schedule
Posted on Google by Neil Buckingham
Stress free car buying experience. The team of Kaleb, Kyle and Joe made buying a car seamless. Fun moment for a dad to buy his daughter(Riley) her first vehicle!
Posted on Google by Michael Juban
My first time shopping at Robinson Brothers Ford and I had a great car buying experience. My salesman was Ty at the used car side and he was very friendly and helpful throughout the whole process! I feel good about my purchase and will continue to shop at Robinson Brothers!
Posted on Google by Brian Villafranco
Great mobile service. Makes it easy to have minor things repaired without leaving home.
Posted on Google by Ryan Isaacks
Friendly, Knowledgeable and Courteous Staff. In and out within 30 minutes fixed my issue and filed the insurance paperwork. Great Job. Thanks
Posted on Google by Terry Ezell
Thanks to Alisha for great service and communication.
Posted on Google by A
Robinson Brothers is the only place to buy a Lincoln, as far as I am concerned. I have no hesitation at all in knowing any referral I would send will get first class attention. Ask for Anthony...
Posted on Google by Mary George Hilbun
My experience was on service side. I dealt with Katie the service writer and the Technician/Mechanic was Chris. I can not say enough good things about my experience there. I had a major engine repair on my 24 2.7 F-150 and from the communication, vehicle loaner, even meeting the technician who was very experienced was top notch. I got the vehicle back after a good bit, which was expected due to the nature of the repairs. Chris took his time putting the truck back together like the day it came off the assembly line. Quality work and problem fixed. Whoever at Robinson Brothers reads this, Katie and Chris were fantastic to deal with and I can’t say that enough. Way too often people have bad experiences at dealerships and this was very refreshing.
Posted on Google by CanAMXMR
Probably the best express oil change place in Baton Rouge! The service rep was very knowledgeable and trustworthy! The service technician was knowledgeable and diligent while working on my car! I give them a 10 out of 10!
Posted on Google by John Lasseigne
Great costumer service! Costumer service its on point, Adrian is the man when it comes to scheduling services and repairs. I took my 2019 Lincoln Navigator...
Posted on Yelp by Ricardo R.
Needed 2 tires, called and ordered tires, service to replace was quick and at a fair price, employees were very helpful
Posted on Yelp by Norm B.
i want to thank Donovan for a great experienc. i was concerned about getting their at 5 pm, but the took me right in and was finished in less than 20 mins....
Posted on Yelp by Michael C.
Awesome experience with Johnnie Lee, I wish every car salesman was like him around the world!!!!! After shopping around for days. Robinson Brothers/ Johnnie...
Posted on Yelp by Shaprece E.
Great location. Very accessible and convenient. Great knowledge service department. The Robinson Brother's team is very easy to work with. I like their inventory....
Posted on Yelp by Mary B.
Customer service was excellent!!! I highly recommend them if you ever have any issues with your auto. Because usually Ford, means found on the road dead,...
Posted on Yelp by Donna V.
Excellent customer service and friendly staff, especially Johnny at the used car lot. Fair pricing for buying and selling a vehicle.
Posted on Yelp by Cas T.
I would buy 10 more cars from them if I could! Don went over everything in the car so that we knew how each part of the car worked and what it was used for....
Posted on Yelp by Brooklyn W.
Oil change, air filter, and tires rotated in 35 min. I left several valuables out prior to service and nothing was moved or missing.
Posted on Yelp by Michael M.
I had to have my car towed to the dealership because it wouldn't start. I'm from out of town so i didn't really know where else to go. Service was good and...
Posted on Yelp by Lynda B.
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