Robinson Brothers Dealer Reviews
I recently purchased a new Lincoln Aviator from Robinson Brothers Lincoln, and I couldn’t be happier with the experience. Jason King was outstanding from start to finish. He was professional, knowledgeable, patient, and never made me feel pressured during the process. He took the time to answer all of my questions, explained everything clearly, and made sure I found the perfect vehicle for my needs.
The entire team at Robinson Brothers Lincoln made the buying process smooth and stress-free. Excellent customer service like this is hard to find these days. I highly recommend Jason King and Robinson Brothers Lincoln to anyone looking for a new vehicle. I will definitely be coming back for future purchases!
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by Cindy
Cannot say enough great things about my experience at Robinson Brothers! Woody was absolutely great in the process of buying my Bronco. He went above and beyond to find exactly what I wanted. He made everything so easy and seamless. Definitely the best experience I have ever had at a car dealership. Highly recommend Woody to anyone in the market for a vehicle. You won’t be disappointed.
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by Emily Milazzo
Extremely helpful people! Very fast service! Very nice staff and super responsive! would recommend! Service department is top tier! Sales is top tier as well! Kaleb and Aaron in sales and Conor are the people to see !
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by Ian Slater
Very helpful, very fast service. Best people around! Absolutely love Kaleb and Aaron
at Robinson Brothers, definitely recommend them!
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by Victoria Slater
I highly recommend Johnnie at Robinson Brothers. I have purchased from him multiple times. No run around. Straight to business. 5 Star
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by Toni White
De’Aun was awesome y work with. Helpful along the way with everything. Communication was excellent
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by Cord Cole
Jason King was very friendly and knowledgeable about the vehicle, lincoln, Nautilus. This is the third vehicle I've purchased with his help.
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by Sharon King
Great sale person who how all the features work on the car. Walked me through the entire process including financing. My sale person was Jason King. I have purchased 3 vehicle with him.
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by HENRY KING
Jason King is for your professional and friendly service!
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by cody gautreaux
Ty was very helpful and delivery was exceptional!
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by Darcy Knight
De’Aun was great to work with and very responsive which is SO refreshing compared to other experiences I’ve had at other dealership service departments.
Service was timely as well. Great experience.
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by Bryan Wesley
Great experience dealing with Aaron. We purchased 2 vehicles within 4 months of each other and made sure
Aaron assisted with both. He was unbelievably patient especially with my wife who test drove vehicles many times before making her decision. No pressure at all and his main concern was we purchased the vehicle we wanted. i have already recommended
Aaron to a couple of my friends.
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by Bryan Voth
De'Aun was perfect! She was a really big help with my truck and i will definitely be back for all of my ford needs
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by Anthony Albert
Great experience bringing vehicle to Robinson brother body shop. Staff was always helpful and was kept up to date during repair process. Repairs came out great and would highly recommend to others!
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by Glenn David
I went to Robinson Brothers today on a whim because I was preparing to drive back home to Alabama and noticed my car leaking oil. As soon as I walked in De’Aun was super helpful, kind, and personable. I tend to give a lot of context that’s not needed sometimes especially when it comes to my car, but she made it feel like every bit of information was helpful. De’Aun got me in quickly and they fixed the error from the previous dealership and got me back on the road within A few hours. If I ever need my car checked out again while I’m in Baton Rouge, I’ll definitely be bringing you back!
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by April Bailey
Excellent service answered all my question asked
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by Wade Guilbeau
Proud new owner of Lincoln Navigator. From start to finish product specialist, Ty Wire, was awesome from the first phone call to the vehicle delivery. Everything was done from start to finish in a little over an hour. Thank you sir!!!
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by Duane Bell
Friendly , made it easy to drop off and pick up my Navigator. The vehicle was cleaned while
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by Terry Ross
I had another great experience with Robinson Brothers, and Woody was a huge part of that. From the very first phone call until the moment we drove off the lot in our new F-250, he stayed in constant communication with us and stayed on top of every detail throughout the entire process.
Woody took the time to thoroughly explain all of the features and details of the truck, answered every question we had, and made sure we felt comfortable and informed every step of the way. The level of customer service and attention we received truly sets Robinson Brothers apart.
Because of the quality service, honesty, and care we’ve always received, Robinson Brothers will continue to be our first choice. We highly recommend Woody and the entire team to anyone looking for a smooth, stress-free buying experience!
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by Hunter Mosley
We had an amazing experience with this Robinson Brother’s from start to finish with my husband and I’s purchases! The customer service was truly top notch, and we felt well taken care of every step of the way. Woody went above and beyond to make the process easy, stress-free, and enjoyable. He was knowledgeable, honest, and genuinely cared about helping us find exactly what we needed.
If you’re looking for a dealership that treats you like family, this is the place to go. We will absolutely recommend Woody and this dealership to all of our friends & family. Thank y’all again for such a great experience!
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by Corinne Mosley
There is no better showman in the business than army veteran, Dylan Davis. If you think he stuns in the black button down quarter sleeve country club bartender shirt, you gotta check champ out in this gorgeous Robinson Bros polo. #DoingItDylanStyle #DDD
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by Ruby Landry
It was a pleasure working with Anthony and Ashley
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by Randy
I will be going to Dylan from this point on for all of my future vehicle purchases!
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by Ali Hernandez
Dylan is the best
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by First name Last name
THESE EMPLOYEES TAKE CARE OF YOU AND MAKE YOU FEEL LIKE FAMILY. THEY ALWAYS DO IT RIGHT AND IN THE RARE OCCASION SOMETHING IS NOT RIGHT THEY MAKE IT RIGHT NO QUESTIONS ASKED!
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by Jeramiah Baker
Cody and his brother were my salesmen. Took me around and showed me all the great features my new ride has. Very good service and attention to detail made the entire process seamless. Many thanks to the sales manager Woody for making it a great experience!
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by Frank Dedman III
Ty was very helpful in getting the deal done. He explained as we went and it was a very easy transaction.
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by Barry Bujol
Great experience buying my vehicle. The process was simple and convenient, and I was able to handle most of everything by telephone. Everyone was professional and easy to work with. Very positive experience overall.
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by Brandon Bordelon
Went to Robinsons Brothers for a new Expedition. Aaron was a pleasure to work with! Very professional. Will definitely be back to see Aaron in the future when it’s time to upgrade!
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by Kale Theriot
Highly recommend this place
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by Harry Scott
Dylan was a pleasure to work with
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by Miss Alexandra
Dylan was very helpful
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by Alic Goldwyn
Dylan was a great help!
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by Steven Hamm
Dylan made the whole process quick and painless
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by Bailey Arevalo
Dylan made the whole experience breeze for us
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by Jared Harvest
Thanks dylan!! Love my new car!
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by Patrick McNeabe
Probably the easiest car buying experience I’ve ever been through. Johnnie Lee was excellent, he answered all of our questions, was honest, and made us feel comfortable throughout the process. Robinson Brothers will be my first look when vehicle shopping from here on and I look forward to recommending them.
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by Nick Furlow
We bought a 2023 Lincoln Nautilus for my wife, and this was by far the easiest dealership experience I’ve ever had. Jarrod was professional, knowledgeable, and genuinely helpful throughout the entire process. He never pressured us or tried to upsell anything we didn’t need or want, which made the experience stress-free and enjoyable. If you’re looking for a smooth and honest car-buying experience, I highly recommend working with Jarrod P. for your next vehicle purchase.
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by Jean Lagarde
3 vehicles so far and havent had any issues. Jason king has helped me each time and has been amazing every time
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by Ronnie Stephens
It’s tough to find a trustworthy dealership but Jason and the people at Robinson Brothers ford took care of us. Jason went above and beyond to make us happy, he’s amazing and an absolute pleasure to deal with
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by Nicholas Cobb
Go see Johnny Lee ! He made the purchasing process seamless !! Johnny will give you a five star experience and deliver exactly what you are looking for.
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by Tajh Mathews
I highly recommend Johnnie Lee if you’re looking for someone honest, patient, and truly dedicated to helping people find the right vehicle. He has helped me not just recently, but multiple times throughout the years, and every experience has been smooth, professional, and stress-free.
He honestly changes the typical “car salesman” stigma. He’s genuine, funny, easy to talk to, and never makes you feel pressured. You can tell he actually cares about people and wants to make sure you leave happy with your decision. Definitely recommend asking for Johnnie Lee!
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by Taja Lewis
Christian over at Robinson brothers is my favorite kind of salesman. Factual, caring, and efficient! He helped me decide on a Lincoln that fit my needs, wants and budget!
I’ll never go anywhere else, as long as Christian greets me on the lot!
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by Whitney Ghere
Kaleb "Woody" Clark is the best in the business, he might be a car salesman but he takes more of a customer consultant roll on all his deals. My family makes sure that all of our vehicles come from him and his Robinson Brothers team!
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by Jacob Dawson
Kaleb “Woody” Clark is always and will always be our go to for any car we ever own! His customer service and attention to detail is unmatched and he is alway one phone call away with a great deal and great service!
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by Katie Dawson
Robinson Brothers Ford is a first class dealership! From start to finish. Malachi Hebert was my salesman! From the time I stepped in the dealership, I felt at home. Never pressure questions answered and doubts eased. His knowledge of the Ford F150 that I purchased was exemplary. With the test ride electronic setup on the screen app installed on my phone as much appreciated. And since I’ve owned my new vehicle for the past month, anytime I have called he had been there for me to make me feel At ease Also a little shout out for Joe Park finance Director for his help with the Financial process and finding me a lender thank you sir. And thank you, Malachi Hebert! I would most definitely recommend Everyone to buy a Ford from Robert Brothers Ford.
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by Phillip Bates
We have had a great experience with Robinson brothers. They take care of the customers. Don will go above and beyond to source the vehicle you need.
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by Pinch A Penny Pools Store 221
From the moment my husband and I walked into Robinson Brothers Anthony treated us with a professionalism and warmth you rarely see anymore. He was attentive, engaging, knowledgeable, and eager to make sure we were happy with our new vehicle. He and Ashley went above and beyond and we could not be happier with our new Lincoln Aviator. Make sure to ask for Anthony at Robinson Brothers the next time you are in the market for a new vehicle!
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by Liz
I recently was looking for a used vehicle and had the pleasure of working with Malikai Hebert! He was so professional but so down to earth and really listened to my needs and wants. Most salespeople get a bad rap as they are often pushy but not him! He was the sweetest and most helpful person I've dealt with in a long time. I would definitely recommend him if you are looking to buy a vehicle!
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by Bridget Vicknair
Always a pleasure to deal with the team at Robinson Brothers Ford. Woody, Harley, and Joe always get me in and out with everything I need.
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by chris nolen
Don was so kind and knowledgeable when we were purchasing our vehicle!
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by Victoria L
Stephen Black was great. Service after the sale was just as urgent as before purchase.
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by Brian Gonzales
Robinson Brothers Ford is awesome! The customer service was top-notch. Hugh was super friendly and helpful, knew the cars inside and out, and made the whole buying process a breeze. He really listened to what I needed. Plus, he followed up to make sure I was happy with my purchase. I really appreciate his help and I'm thrilled with my new car!
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by Kiearra Hanchett
Had a great experience working with Harley! Very friendly, professional, and helpful throughout the entire process. Highly recommend!
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by Lucy Whittington
I went into the dealership with no hope trading in my car because i just brought the used car i was trading in from another dealership and it broke down on me. Johnnie brought back that hope doing all he can to get me into the right car! He was very professional and trustworthy. I would highly recommend not only him but the dealership too. Thanks johnnie for letting me vent and helping me get a reliable car!
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by Precious Nathaniel
Johnnie Lee is my guy. He's always my first go-to with any vehicle purchase, because he's going to be honest and up front with you.
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by Roger Moore
Kaleb and Harley were unbelievable!! Very nice and informative! Great experience
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by jenny murphy
I recently purchased a used truck from Robinson Brothers Ford, and I had a great experience working with Johnny Lee. He was professional, honest, and easy to work with throughout the entire process. He answered all of my questions, made sure I was comfortable with the purchase, and never made me feel pressured.
The truck was exactly what I was looking for, and the whole buying experience was smooth from start to finish. If you’re looking for a good used vehicle and want someone who genuinely cares about customer service, I highly recommend asking for Johnny Lee at Robinson Brothers Ford.
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by jahdiel scott
I had a great experience with Robinson Brothers Ford from start to finish. Anthony was my salesman, and he took excellent care of me throughout the entire process. He was professional, helpful, and made everything smooth and stress-free. I also have to mention Ashley, who worked tirelessly to make sure I had a great experience. The whole team was friendly and incredibly helpful. I truly felt valued as a customer. Highly recommend Robinson Brothers Ford if you’re looking for a great car-buying experience!
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by Callie Coker
Aaron Mougeot is an amazing salesman thanks for everything!!!
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by Chris Solomon
We’ve been working with Steven Black at Robinson Bros. for over 15 years, and at this point, we truly consider him family. There’s no one else we would trust with our business.
Steven consistently makes every process smooth, straightforward, and as stress-free as possible. His professionalism, reliability, and genuine care for his clients set him apart. It’s rare to find someone who combines expertise with that level of personal commitment.
Highly recommend—wouldn’t go anywhere else!
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by Jen Davis
Absolute huge fan of Steven Black! Amazing guy and incredible at his job. Family’s been buying from him for years and wouldn’t have it any other way!
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by Maddie Davis
Family has been buying from Steven Black for years. Hands-down the best customer service. Wouldn’t go anywhere else to buy a car!!
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by Gracie Davis (student)
Dylan Davis is the man. He was able to locate the F150 I was in the market for on short notice and made the deal happen. Great service start to finish.
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by TODD SANFORD
My experience shopping at robinson ford was nothing short of extraordinary. I attribute this to working with Dylan. He is one of the most wonderful and knowledgeable sales people I have ever met. He embodies customer service and patience at a ratio that made me feel at ease when making such a big decision. His knowledge of the vehicles and his poise when walking through the process made the experience so delightful. When I come back to Robinson Ford for my next vehicle I know just who to ask for. Thanks Dylan!
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by Elias Trimble
Jet made the buying process so easy. Will definitely be back!
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by Fernando Galeana
Robinson Brothers Ford in Baton Rouge is where I will buy all my vehicles! Easy and quick and efficient operation! Stephen Black was very efficient, knowledgeable, and made everything easy without the pressure routine!
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by Cole Black
We recently made a purchase at Robinson Brothers in Baton Rouge. We had a very great experience. Our salesperson (TY) did an outstanding job taking care of us from the first phone call to closing and even after the purchase follow up was great. Would / will highly recommend (TY) to future buyers.
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by Bryan Hunt
I felt very.comfortable with my salesman Jason K.; he seems very knowledgeable about every vehicle I asked about so I brought 2 for my retail business thanks young man I will be back and tell my business friends about you.
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by PenelopeFamilyStore **
Great guy, all my cars came from Johnnie excellent service. I sent multiple people to him in for a vehicle five stars
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by Matthew Elliot
I recently purchased a new Ford vehicle from Robinson Brothers Ford in Baton Rouge, LA. My buying experience was smooth and facilitated by Stephen Black. I have purchased several vehicles from this dealership since 1996 and returned when the time came to buy another vehicle. My Salesman, Stephen Black, had sold me the vehicle that I was trading in.
Stephen is friendly, sharp, and has a keen business acumen. I enjoyed the negotiating process with Sales, valuing my trade, and the Finance Manager. I felt as if I would get the deal that I needed and Robinson Brothers made that happen. I am a satisfied returning customer and can highly recommend this dealership and my Salesman, Stephen Black. He took good care of me.
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by JFISH1021
Awesome experience! Kaleb and Aaron always take care of me!
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by Ramsey Smith
Dylan Davis is the best salesman! Very knowledgeable and no pressure!
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by Shannon Davis
Jackson is amazing!
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by Aya Mire
Christian was extremely knowledgeable about every detail and made the process a pleasant experience. I will be contacting him for my next purchase
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by Lance
Great customer service agent
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by Major Mittendorf
#Woody is the best around! Always willing to go the extra mile to make everyone happy. Customer service is spot on!!
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by Heather Thorgeson
Dylan Davis is so knowledgeable about every vehicle on the lot! I highly recommend him for all of your car buying needs
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by Jillian O'Quin
I just purchased a new bronco sport from Robinson brothers and let me tell you, they were a pleasure to deal with! Make sure you consider them next time you plan on purchasing a vehicle, and ask for Aaron. You won’t regret it! ❤️
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by leigh baker
In a city full of cars and endless choices, there’s a legend called Christian—the guy who actually makes buying a car feel like zero stress. People came in overwhelmed, scrolling through options, unsure of what they even wanted. But Christian? He had this uncanny way of cutting through the noise.
He listens. He actually listens. He doesn’t just push a car; he figures out what fits your life, your vibe, your budget. Every question gets a clear answer, every worry gets handled, and somehow, you leave not just with a car, but with confidence, clarity, and a smile.
Word travels fast. Anyone who meets Christian leaves telling the same story: helpful, honest, and downright awesome. If car buying ever felt like a nightmare before, Christian turns it into a smooth ride you’ll brag about for years. Five stars aren’t enough.
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by Ian Frederic
Dylan Davis is an Amazing sales man will definitely be working with him again in the future.
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by Wayne Davis
Ask for DYLAN DAVIS! He’s the best! He’s knowledgeable and responsive. No pressure, just honest communication
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by Brooklyn Albin
I purchased a used vehicle. My salesman, Christian Chustz, made the process good. I like good. Car was a good price and Christian made me feel like it was a good deal. I like good deals. Pleasant experience.
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by Lennon King
Christian Chustz was an amazing salesman when we bought our Nautilus. He explained all features on the car. He was very knowledgeable. I can't tell you how much I dislike buying a car but Christian made the experience so easy! I would recommend this dealership and this salesman to anyone! Thank you so much Christian!
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by Nancy Vinci
Christian Chustz helped me get a fantastic deal on a new F-150. He made me feel like I was buying a car from one of my best friends, not just a salesman trying to make a commission. He is the man!
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by Grant Brouillette
Christian Chustz was amazing. Great service, really helpful, super kind and friendly. Told me exactly what I wanted to know and was very knowledgeable. One of the best guys I have come across in the car business.
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by chae expo
I've never bought a truck from here. I actually drive a Dodge but they have this one salesman who was very helpful and had incredible hair. I think his name was Christian?
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by Zakary Wolleson
Christian Chustz was very kind and helpful and made my experience at Robinson Brothers very easy.
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by john
Jason King was wonderful! I know absolutely nothing about cars, but he was very patient and answered all of my questions, even the repetitive ones. He took time explaining things to me and made sure that I had the knowledge I needed before deciding on which vehicle I wanted to purchase.
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by Shoua Vang
Huge shout out to Jason King for the wonderful experience when car shopping!! I will always go to him!
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by Heaven Yang
My experience here was amazing from start to finish. Malikai was fantastic and treated us like family!
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by Annette Berthelot
Ty Wire made our car buying experience so easy and answered every question we had!
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by Angie Carlin
If I could give 6 stars I would! Johnnie Lee Sold us a 2020 Aviator in March of 2026 we couldn’t be more happy with everything about the sale! We were from out of town and Johnnie had everything ready for us and all the staff made the transaction very comfortable. We really enjoy the car and how nicely detailed it was and a great deal! I’d definitely recommend Robinson Brothers Ford and Johnnie Lee. Thank you for your honest character. You have built tremendous trust with us.
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by Bob Curran
Drove two and a half hours to deal with Jarrod once in August to buy my 250 and he was great to work with and very helpful. We went back to Jarrod again in April and bought my wife an aviator experience was still just as good!
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by Roland Moran
I purchased a 2020 Toyota Tundra and my salesman Tyron Wire was absolutely amazing. He was polite, kind , knowledgeable, and answered all questions I had for him. I couldn’t have asked for a better customer experience. Thank you Robinson Brothers looking forward to doing business in the future.
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by Devon Wire
Jason “the king” is an amazing sells person. Very knowledgeable about all cars on the lot and has a great personality which makes you feel comfortable with all questions I needed answered. Definitely will be sending friends to come see the King
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by Jessica King
Had the pleasure to work with Jason King, and couldn’t have asked for a better experience. Highly recommend him for your future vehicle process. Buy from the KING!
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by Alec August
Jason was the best!
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by Alexis August
I highly recommend Robinson Brothers! They have impeccable customer service. Aaron and Nicholas worked above and beyond to get us the best deal and provide all the information we needed to complete purchasing our Bronco!!!
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by Kip Guillot
Johnnie is a true professional that makes the car buying experience a breeze! Highly recommend!!!!
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by Brandon Miles
Great experience all the way around, from start to finish! Highly recommend paying Michael a visit if in the market for a new vehicle.
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by Shannon Hill
The Service team went above an beyond getting me back on the road . When the part did not arrive they actually pulled a part of a new truck . 5 star service all the way around.
J Morris 2023 F-250 King Ranch Owner ,
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by Jason Morris
Awesome mobile service!! They came to my house to perform recall repairs. That was super convenient
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by Terran Williams
Second vehicle I have purchased with Robinson Brothers Ford and Stephen Black and his team there have made it seamless each time. Highly recommend them.
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by Mark Josephs
Customer service was awesome today! Casey and the team members went above and beyond! Thanks so much!
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by Kelly Quebedeaux
Years ago we moved the maintenance of our vehicles to Robinson’s Ford and have had nothing but excellent service as well as great communications with them. When we decided to purchase a new vehicle we went directly to them. We purchased a Lincoln and we have no doubt the service for it will be as excellent as the Ford side.
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by Terri Covington
Adrian and the entire service department team care about responsiveness and overall customer experience.
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by Jeremy Broussard
Super fast, easy and convenient pickup and delivery from my work for an oil change! Excellent customer service made the experience great!
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by Byron Crosbie
Great service and they try to work around your schedule
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by Neil Buckingham
Stress free car buying experience. The team of Kaleb, Kyle and Joe made buying a car seamless. Fun moment for a dad to buy his daughter(Riley) her first vehicle!
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by Michael Juban
My first time shopping at Robinson Brothers Ford and I had a great car buying experience. My salesman was Ty at the used car side and he was very friendly and helpful throughout the whole process! I feel good about my purchase and will continue to shop at Robinson Brothers!
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by Brian Villafranco
Great mobile service. Makes it easy to have minor things repaired without leaving home.
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by Ryan Isaacks
Friendly, Knowledgeable and Courteous Staff. In and out within 30 minutes fixed my issue and filed the insurance paperwork. Great Job. Thanks
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by Terry Ezell
Thanks to Alisha for great service and communication.
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by A
Robinson Brothers is the only place to buy a Lincoln, as far as I am concerned. I have no hesitation at all in knowing any referral I would send will get first class attention. Ask for Anthony...
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by Mary George Hilbun
My experience was on service side. I dealt with Katie the service writer and the Technician/Mechanic was Chris. I can not say enough good things about my experience there.
I had a major engine repair on my 24 2.7 F-150 and from the communication, vehicle loaner, even meeting the technician who was very experienced was top notch.
I got the vehicle back after a good bit, which was expected due to the nature of the repairs. Chris took his time putting the truck back together like the day it came off the assembly line.
Quality work and problem fixed.
Whoever at Robinson Brothers reads this, Katie and Chris were fantastic to deal with and I can’t say that enough. Way too often people have bad experiences at dealerships and this was very refreshing.
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by CanAMXMR
Probably the best express oil change place in Baton Rouge! The service rep was very knowledgeable and trustworthy! The service technician was knowledgeable and diligent while working on my car! I give them a 10 out of 10!
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by John Lasseigne
Brandon in Ford service is top notch. Repairs on our work trucks are painless when dealing with him.
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by Neil Gibbs
Communication and repairs were great. Thanks Alisha!
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by robert Damon
Robinson Brothers has been my go to service dealer since 2019. They continually improve on their service incentives and good customer service. Please don’t change as your value toward the customers is invaluable.
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by Joseph Windon
Your service advisor Katie was such a big help! She was ver sweet and very knowledgeable. Highly recommend her .
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by Casey Zajkowski
I had an excellent experience thanks to Mike and Ty! From start to finish, both of them were knowledgeable, friendly, and incredibly helpful throughout the entire process. They took the time to answer all my questions, made sure I felt confident in my decision, and never made me feel pressured. Their professionalism and genuine care for customer satisfaction really stood out. Highly recommend working with Mike and Ty if you’re looking for top-notch service!
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by Anthony Dorsey
I have been thoroughly impressed with Ford Service since the purchase of my vehicle last October! On my first service appointment, they were able to schedule a time to pick up my car for me and provided a loaner, returning it the following day! The second occasion, I had a recall on my car and they came to fix it in my own driveway. The service rep responds quickly via text and makes it a seamless process. Thank you for making this stress free for me!
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by Olivia Bourgeois
I brought my company vehicle to get a truck shifter repaired and wanted to thank Ms. Alicia in the service Dept., for her professionalism and kindness. She took care of our vehicle troubles and was very informative. Alicia kept in contact with us and advised us when the vehicle was ready. She also advised the hours of operations of the service Dept. so myself or associates could pick the vehicle up. Thank you Alicia for going above and beyond your duties!
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by Darren Bounds
Love my Explorer! Outstanding dealership! Exceptional service and people!
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by BGWJ
Blaire was so wonderful and kind to put up with my schedule changing with work and I am so grateful for her doing that!
Byron was right on time and did a very thorough job with my son’s new F-150. He changed the oil, filter and checked the AC. We talked a little about classic cars, too! Byron’s passion for automobiles is infectious!
Our family loves the service and quality we always get from Robinson Brothers.
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by Christine Conley
Great service, especially by the service manager that I had Alisha! Definitely would recommend Robinson brother in the future!!
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by Pj Hahn
Wonderful service! My Ford Bronco sport had two recalls that needed to be taken care of. When I was told that I didn't need to come in for the service and that a technician was coming out to my home to do the service I was in shock. How convenient!!!
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by Bonnie Milcarek
Great F250 Diesel service department. Brandon the service writer is very efficient and competent. He is able to deliver my messages/issues to the mechanic(s) accurately. Jeff and Skipper Robinson are phenomenal mechanics and I trust them exclusively with my truck. I would follow them anywhere. I highly recommend this service department for your F250 needs.
Update July 2024:
I wanted a 2024 Raptor. Reached out to Don. Turns out, that they had one on order that was spec'd out how I wanted it. I put a deposit down, and was able to track the vehicle's progress from the Ford plant. Great vehicle information. Kept me up to date during the complete shipping/ordering experience. Financing was smooth, easy, and very professional. Delivery and PDI was immaculate. Don McClure is an amazing sales person and walked me through every step. Joe Park in finance was extremely prepared, efficient, and knowledgeable in all aspects. It was a pleasure dealing with the entire crew. I only buy from Robinson Brothers Ford, I only use their maintenance facility, and would highly recommend them. Keeping the F250 to do my heavy hauling, and this will be the new daily driver. Added a few more pictures.
Update 3/26/2025. Wow. The truck service department has a new facility, just a few blocks from the dealership. Located at 12116 Airline Hwy. Baton Rouge, LA. 70817. The new shop was able to schedule and perform my truck repairs/maintenance very quickly and efficiently. They also do fleet/commercial trucks. Great looking and professional service. Highly recommend you check them out for your truck service needs.
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by jwb ii
Mobile service was excellent.
On time and professional, gave me other options for services that could be completed via mobile service. Set up to have oil change, etc!
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by Shawn Wolkart
Great customer service. It’s hard to get now of days. Thank you Ford
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by Alfonso Jeff Turner
We began in 2012 with a Lincoln and we now have 2014 for the last 11yrs we are very satisfied thanks Robinson Brothers
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by Mattie Williams
Very satisfied the service people were very helpful and knowledgeable, and kept me informed all the way through the process
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by Tony Horn
Excellent service and the customer service was superior.
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by Angela S
Ollie is a great service manager, work was quick and clean. I knew car was a problem child going in, but they knocked it out the park!
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by David Jenks
I wanted to take a moment to express my appreciation for the outstanding service I received from your service department. When I recently visited the dealership, a young lady informed me about your mobile service option—something I was previously unaware of. She was incredibly helpful in explaining how it worked, and I’m so grateful for the recommendation.
The technician who came out to service my vehicle was prompt, professional, and extremely knowledgeable. He took the time to explain the process, answered all of our questions, and provided a detailed invoice once the job was completed. The convenience of having the service done at home, combined with the excellent communication and expertise of your team, made this a fantastic experience.
Thank you for offering such a great service. I will definitely be using it again and recommending it to others!
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by Cathy Lawson
Ricky Zimmerman and the staff at Robinson Brothers Pro Elite Commercial Services exceeded our expectations. Staff were extremely professional and service was timely and efficient. Highly recommend.
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by Jodi kimbrell
Siempre cuando vengo a hacer el cambio de aceite de mi carro chelsea siempre es amable y atenta muchas gracias chelsea
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by Jose Garcia
First Ford From life long mopar owner and don’t think I’ll be switching back.
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by Adam Salsbury
The staff from the person that answers the phones to the tech that work on my car was the most friendly and most helpful to me! My car was pickup from my workplace and had the repairs done very quickly! I give the a thumbs up all the way around!!!
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by Sherri O'neal
The Robinson Brother Ford/Lincon dealership did a great job, alittle slow on getting some of the parts, but that was due to the winter weather storm we had in January 2025 I was satisfied
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by donna clayton
Siempre cuando vengo a hacer el cambio de aceite de mi carro chelsea siempre es amable y atenta muchas gracias chelsea
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by Jose Garcia
The service team was very helpful and welcoming. Alisha was my main contact. She was very accommodating, and kept me up-to-date on my vehicle's status.
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by Scott Bergeron
Great selection of vehicles at reasonable prices. Plenty of great deals to be made by knowledgeable employees.
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by Marilyn Doucet
Alisha Williams provided the best customer service I have had from ANY company in the last 5-10 years. She was awesome to deal with and always followed up when she said she was going to, something that is rare in this day and age. I had to take my 2022 Expedition in for transmission work, which is not a pleasant situation since it only had about 45k miles. But, Alisha turned an unpleasant situation into a pleasant one with her professionalism. In the industry I’m in, I deal with service depts and mechanic shops pretty regularly, and they are normally a nightmare to deal with. Alisha is in the top 1% of service advisors that I’ve ever dealt with. Well done, Robinson Bros, you have found yourself a star!!
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by Jarrod Weeg
Alisha at Robinson Brothers Ford was great. She kept me up to date on one of my fleets vehicles that needed a new horn. I got updates day to day and got very quick responses when needed. I look forward to working with her again if issues arise with any of my other fleet in the coming seasons. Alisha comes highly recommended.
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by Dionte Smith
Great and friendly service
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by Tina Johnson
Amazing customer service! Love this dealership.
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by Amy David
Everything was perfect
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by Byron Patureau
Excellent experience. Service was easy. They came to my work and performed service there.
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by Mark Josephs
They always take care of you in a timely manner. Every time i go i get the same great service.
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by james turner
The team at Robinson Brothers is awesome! Aaron was a great salesman; very nice and cares about his customers . Also Randy the financial manager was very thorough and helpful, made me and my wife feel at home. Nick, who is the manager, is very effective! They have a great team. I highly recommend Robinson Brothers for your next vehicle! Thanks Britney Sanders from Ford Memphis Region for recommending this excellent place of business!
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by Brian Sanders
Great job, good people change oil & rotate tires in 30 minutes
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by patrick welch
After 20 years of not going to the dealership for routine service, Robinson Brothers may have given me a paradigm shift. It's comparable in price and not a bad experience. So far my 1st 3 oil changes have been there. I may even get all crazy and let them change my cabin filter one day........
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by A Becnel
Robinson Brother’s is the only place I’ll go for a new car.
Kaleb and Edwin are fantastic! Even Mr. John in finance was a joy to work with!
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by Randall Gremillion
Salesmen were friendly and very helpful.
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by Marcia
From sales to parts & services these outstanding team members has gone above & beyond taking care of my new/used vehicle needs: Simply awesome!
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by Charles D. Harrell
Andy Parrino sold us a mustang in 1999 at Audubon Ford. He was so great to deal with, that when we decided to purchase another Ford, I called Robinson Brother’s to see if, by chance, Andy might still be selling cars. Since Audubon Ford had become Robinson Bros, it was a long shot, but I gave it a chance. BINGO!!! Andy was there! He found us the exact white F150 pick-up we wanted. Throughout the entire transaction, he was great! He’s knowledgeable about the vehicles he sells, he’s extremely personable and we will absolutely buy all of our Ford products from Andy Parrino and Robinson Brothers.
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by Ann W
As soon as I entered the store I was asked if I could be helped. I told them what I needed and was immediately checked in and my car was on the rack within 15 minutes. The staff was very friendly and attentive to my needs
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by Danny Zeringue
Professional and polite. Timely service. No pressure to pay for unnecessary services or parts. The employees were very persistent and cooperative, and worked with the warranty company to reach resolution.
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by Kevin Guillory
Excellent service and price on my new 2018
F150 STX. Also I serviced my 2024 F250.
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by ST
Anthony Biagas is wonderful! I have bought 4 vehicles from Mr. Anthony in the past few years and every experience has been great! From the ordering process to receiving the vehicle everything was flawless. He knows every feature the vehicle has to offer and makes sure you are comfortable with everything before you leave.
Once you're comfortable with your new vehicle and all its features, Mr. Joe is there to help you close the deal and make sure your getting the best rates available.
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by Toby Odom
Great friendly service!!!
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by cody gautreaux
Buying from Robinson Brothers Lincoln was an incredible experience. The sales team and finance team were incredibly helpful and transparent. They went above and beyond delivering the vehicle and paperwork!
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by Greg Anding
Great service!
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by Detailed Garage
I bought my F150 in for the first oil change and tire rotation. The Quick Lane crew got me in and out in no time. It was so fast, I did have a chance to read the front page of the newspaper.
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by BRIDGET REED
Great service response by my advisor, Brandon Guillory. Repairs were taken care of without any issues.
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by George Dean
Adrian was absolutely amazing. He made me aware of all of my options and was extremely responsive. My previous experiences were that the service I got with my Navigator wasn’t nearly as good as the service my wife got from Cadillac with our Escalade, but this experience changed everything! Again, Adrian was phenomenal!
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by Collis Temple
I highly recommend Robertson Brothers. They made everything smooth and expanded their search and sales guy Aaron M. found the truck I was looking for.
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by kenny bourgeois
I recently took my 2022 Bronco in for oil and tire service. They also replaced a warranty part. Everything went great. My service advisor was Meghan. She was super helpful and professional. She kept me updated throughout and even offered me a loaner.
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by Robert McBride
Robinson Brothers is a superb dealership with administrative and sales personnel who care about your experience. Most dealerships you buy a vehicle but at Robinson, I felt as I was joining a family. They don't just sell you a car, they sell you an experience that will continue after the purchase whether it's maintenance or just questions regarding your vehicle. Our salesman Edwin Pina was excellent in making the best of our experience providing great service and advice on the car.
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by Stetson Edwards
Robinson Brothers Ford in Baton Rouge is where I will buy all my vehicles! Easy and quick and efficient operation!
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by Cole Black
Jason King is a pleasure to deal with. No pressure and worked up a good price the first round.
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by Steve Hughes
Excellent service from beginning to end. Unparalleled in my experience!
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by Colette Riha
Great service & Great employees
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by Ralph Carter
Brandon is the man!
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by tommy means
I made a appointment with Michael at Robinson Ford I had mentioned to him the suv I was interested in and it was little small feeling so Michael suggested the Nautilus I drove it was great I'm only 5'2 and it fit me very comfortable and so smooth on the road and I was driving a Lexus for 14 years I love the Suv He also suggested the darker seats in another Nautilus on the showroom because I have my 4 year old granddaughter with me often and we worked it all out I am proud owner of the 2024 Nautilus its beautiful and comfy was easy for me to set up all the apps for music and alexa
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by Shirley Robertson
I made a appointment with Michael at Robinson Ford I had mentioned to him the suv I was interested in and it was little small feeling so Michael suggested the Nautilus I drove it was great I'm only 5'2 and it fit me very comfortable and so smooth on the road and I was driving a Lexus for 14 years I love the Suv He also suggested the darker seats in another Nautilus on the showroom because I have my 4 year old granddaughter with me often and we worked it all out I am proud owner of the 2024 Nautilus its beautiful and comfy was easy for me to set up all the apps for music and alexa
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by Shirley Sanford
Kyle made us feel welcomed, informed, and respected throughout the buying/trading process. He actively listened and understood our needs, such as budget and I am so very happy with the vehicle that I drove home in!
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by Rachel
Best Ford dealer in the Baton Rouge area.
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by John McDonald
Robinson Brothers Lincoln service is doing an excellent job of making me completely happy with my 2024 Nautilus. I really do like this vehicle and the excellent service makes it even better.
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by Mark Gremillion
Customer Service is always great. Service was quick or high quality. The customer wait area is always clean and presentable I have been a loyal customer @ quick lane on airline and sherwood for nearly a decade and a half.
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by Jey Neauxa
Awesome Job From The Service Department
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by Wanda DeMoulin
Awesome Job From The Service Department
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by Wanda DeMoulin
Highly recommend Robinson Brothers Ford. Buying a new car can be an intimidating and timely process, but Robinson Brothers and Mr. Anthony Biagas were great to work with and made sure the process went smoothly.
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by William Daniel
Quick professional service, no money grabbing overselling of products or services, I went in got what I asked for, received it, and was happily on my way!!
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by Pat P
One of the easiest transactions I’ve ever made. I’d recommend Robinson Bros Ford to everyone. Fair price and great communication. SUV was delivered clean, on time and full of gas
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by Andy Vaughn
Quick lane is great. Service staff are very nice. Keep me informed on service time. I am always in and out with in an hour if not less than 45 minutes.
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by mary eymard
Fast and friendly service and sales - I would recommend Robinson Brothers to anyone
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by Banten House Tea Room
Fast and friendly service and sales - I would recommend Robinson Brothers to anyone
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by A Google User
Quick Lane has the absolute best customer service that I have ever experienced & they are fast. Give them a raise !!!!
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by Monica Jones
Everyone was great especially Ollie in the service department All the way up to the Management team! I will definitely do more business in the future.. If you need a new or used vehicle or service your existing vehicle, Please go see the team at Robinson Brother Ford here in Baton Rouge, Louisiana.. Excellent service!!!!
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by Chadrick Jackson
Quick Lane has the absolute best customer service that I have ever experienced & they are fast. Give them a raise !!!!
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by Monica Jones
Excellent customer service provided by Adrian during my recent visit for warranty service on my 2020 Aviator
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by Janean Durbin
Todd greeted me promptly as I arrived to assist me. He was very warm and welcoming. My experience was very positive. I would highly recommend Robinson Brothers. Ask for Todd!
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by Rhonda Jasper
Jackson was great to deal with and made the car buying process so enjoyable
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by Sami Sylvester
Todd greeted me promptly as I arrived to assist me. He was very warm and welcoming. My experience was very positive. I would highly recommend Robinson Brothers. Ask for Todd!
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by Rhonda Jasper
Honesty and respect in the sales approach with no wear down BS as at some other dealers. Respected my time and intelligence and sold me and my wife new vehicles.
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by Roger Powell
Great service quick in and out.
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by Jonesy EJ
5-star service. Highly recommend taking advantage of the mobile service, they came to my office and changed my oil and rotated my tires.
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by John Spruell
Great costumer service! Costumer service its on point, Adrian is the man when it comes to scheduling services and repairs. I took my 2019 Lincoln Navigator...
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by Ricardo R.
Needed 2 tires, called and ordered tires, service to replace was quick and at a fair price, employees were very helpful
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by Norm B.
i want to thank Donovan for a great experienc. i was concerned about getting their at 5 pm, but the took me right in and was finished in less than 20 mins....
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by Michael C.
Awesome experience with Johnnie Lee, I wish every car salesman was like him around the world!!!!! After shopping around for days. Robinson Brothers/ Johnnie...
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by Shaprece E.
Great location. Very accessible and convenient. Great knowledge service department. The Robinson Brother's team is very easy to work with. I like their inventory....
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by Mary B.
Customer service was excellent!!! I highly recommend them if you ever have any issues with your auto. Because usually Ford, means found on the road dead,...
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by Donna V.
Excellent customer service and friendly staff, especially Johnny at the used car lot. Fair pricing for buying and selling a vehicle.
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by Cas T.
I would buy 10 more cars from them if I could! Don went over everything in the car so that we knew how each part of the car worked and what it was used for....
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by Brooklyn W.
Oil change, air filter, and tires rotated in 35 min.
I left several valuables out prior to service and nothing was moved or missing.
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by Michael M.
I had to have my car towed to the dealership because it wouldn't start. I'm from out of town so i didn't really know where else to go. Service was good and...
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by Lynda B.
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