Robinson Brothers Dealer Reviews

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Connor Cavin in the paint and body department made my experience at Robinson Brother’s great. Quality work and exceptional service throughout the entire process.
Posted on Google by Vince Diez
From beginning to end DeAun was amazing. I wouldn't get my vehicle serviced anywhere else.
Posted on Google by Puncho Puncho
You did a stellar job and I appreciate it.
Posted on Google by Richard Longmire
My experience is always great with Mrs.Jones she really the best .
Posted on Google by Kimley Cyrus
He’s a handsome adviser.
Posted on Google by Adrian Almodovar
I have been dealing with Robinson Brothers Ford for a very long time. They have always handled my service work very professionally, and have excellent personnel who are very knowledgeable. It is a pleasure to do business with them. They are an excellent dealership.
Posted on Google by Paul Hilborn
Kamen is the best! Great customer service today!
Posted on Google by Kelly Quebedeaux
Robinson brothers is amazing. From sales, body shop, and service! Couldn't recommend enough! Thanks Robinson brothers ford Lincoln for being a one of a kind local dealership!
Posted on Google by Joshua Henry
ollie was very helpful through my repairs and helped me get the warranty claim done quick and easy
Posted on Google by Dylan Johnson
These guys are the best. Connor and his staff in the collision center always take great care of me. Whether it's major body work or something simple, they are always ready to help and are very conscious of my time. I wouldn't go anywhere else!
Posted on Google by Lea Benoit
Everything was great as always!
Posted on Google by Jeramiah Baker
I love utilizing the mobile service experience. They were able to provide the specific oil and oil filter I requested for my Honda and completed the work in a timely manner, leaving no mess behind!
Posted on Google by Blaire Bourgoyne
Really enjoyed the convenience of scheduling and using the mobile service. Caitlin and the technician, Byron, made the entire process easy and stress-free while getting my husband’s truck recall taken care of. Everything was handled smoothly, and I truly appreciated the great communication and efficiency. Highly recommend!
Posted on Google by Guam Marianas
Ms. DeAun was extremely helpful during my visit. I will be back
Posted on Google by Terry Lang
services very fast for tire replacement. Adrian was awesome.
Posted on Google by Niki Pang
Fastest service ever. Adrian was awesome.
Posted on Google by Debbie Smith
I absolutely loved the customer service here. ms.De'Aun Jones treated me like family. I was completely comfortable knowing my truck was in good hands. Thanks so much for everything yall do. Crystal
Posted on Google by Crystal Wascom
Great service
Posted on Google by chad Ledwig
Kaman was a really big help when getting my car fixed, he called me to give me updates and took care of all my questions. The car did take a little long to fix but it was because a part was hard to get. Overall they did a great job!
Posted on Google by Pablo Bu Martinez
I always have a great experience with Robinson Brothers Lincoln and to Adrain Almodovar!!!! He’s always very professional, knowledgeable and very attentive. Thanks Adrain for your expertise, always taking care of my concerns. FIVE STAR SERVICE
Posted on Google by Gaynell
All recalls fixed, oil change & tire rotation all in my driveway. No more waiting for hours in the service dept at other dealership. Mobile service is awesome.
Posted on Google by Resa Davis
Robinson Brothers made the buying process easy, smooth, and stress-free. Everyone was professional, transparent, and helpful from start to finish. Special shoutout to Dylan for going above and beyond, and Joe in finance for making the paperwork simple and seamless. 5 out of 5 stars.
Posted on Google by Dylan Davis
I had an amazing experience! Kaleb(woody) Is the man. Never once did I feel like he was trying to sell me something. The whole time I felt like he was trying to get me what I wanted.
Posted on Google by Jase Augustus
Ask for Woody! Several vehicles purchased with him and he will go out his way to get you the best deal!
Posted on Google by John Savoie
We recently utilized the mobile technician service for a recall on our Lincoln Nautilus and our Ford F-150. We were highly satisfied with the job! The mobile techs can do a wide variety of services while we wait in the comfort of our home. We highly recommend this wonderful service!
Posted on Google by Faye Hodges
Fantastic Dealer. I have been a loyal customer for many years! Highly recommend!
Posted on Google by Jim Dubos
Mobile service is top notch. Jose is prompt, friendly, and efficient.
Posted on Google by ksd51
Paige the service advisor was wonderful. Great communication and extremely friendly and helpful.
Posted on Google by Jennifer Thibodeaux
My check engine light was on. I pulled into the service area of Robinson Brothers Ford and was approached by a friendly representative. I wasn't able to leave my car at the time but returned later on in the day and filled out the necessary paperwork. De'Aun listened to my questions and concerns and feel she provided quality service. Thank you for great service!
Posted on Google by Erin Ferguson
Best all around car buying experience I have ever had! Knowledgeable sales staff and GREAT finance staff!
Posted on Google by Brock Walters
Robinson Bros had a huge inventory and my salesman Jackson was extremely knowledgeable. The financing was easy with Randy, he is a veteran with the company and made the process easy!
Posted on Google by Holly Lebouef
Purchasing a vehicle a from Robinson Brothers Ford Lincoln was the best experience I’ve had with a vehicle purchase. In addition the service team does an excellent job. They are courteous and get things done in a timely manner.
Posted on Google by Jeanie Furlow
Robinson Brothers Lincoln did a fabulous job repairing my car. my car had water in the gas tank for my last fill up which caused almost $5000 to fix but the service at Robinson Brothers was great. I recommend them highly.
Posted on Google by Joe and Pat Binkley
Robinson Brothers Ford communicated very well about a emissions recall I had on my F-150. Really like their mobile service option to.
Posted on Google by Dave Mitchell
Very satisfied the service people were very helpful and knowledgeable, and kept me informed all the way through the process. Had a great experience, thank you
Posted on Google by Tony Horn
Robinson Brothers service department is always honest, professional and reliable. Great communication and 5 star customer service.
Posted on Google by Bill Simpson
Friendly professional service. Thank you Mr Batiste. I would recommend this place to anyone. Fast friendly service that will not disappoint.
Posted on Google by David Sansone
Robinson brothers sales team and finance team made easy to purchase a car
Posted on Google by Christy Vince
Had another fantastic experience at Robinson Brothers Ford! From start to finish, everything was smooth, easy, and genuinely enjoyable. Aaron Mougeot really takes the time to help you find exactly what you’re looking for without any pressure, and Joe and Randy in finance make the final steps quick and hassle-free. It’s not every day you find a dealership that makes car buying this comfortable—highly recommend stopping by Robinson Brothers Ford and get your “RBF Experience” today! - Kevin P.
Posted on Google by Kevin Perkins
I took my car in to the service department to address a factory recall. Gerard was my service agent. Very kind and welcoming. Through the process he kept me informed which I appreciated greatly! I will definitely do business with Robinson Brothers dealership again
Posted on Google by Russ Giamanco
Dylan was not pushy nor tried to complicate the transaction. Made this an easy and quick experience.
Posted on Google by George Branigan
If you are looking for a vehicle from here, ask for Aaron Mougie!! And talk to Don too before you leave. Aaron is an amazing person and he puts the customers above all else! He literally goes above and beyond for everyone he meets and he shows you that you aren’t just a customer and he isn’t just a sales person. Even after you purchase a vehicle he keeps in touch and makes sure you love your vehicle and that you are happy with the purchase. There was a little minor thing I wasn’t 100% happy with and he put in the work to get it resolved and really quickly too. I don’t know where this kind of service went with some of the other dealerships I’ve bought vehicles from but it’s not lost or missing here. A big warm thanks to Aaron M and Don McClure for all their hard work, dedication, professionalism, and good old fashioned five star customer service. Thank you!!!
Posted on Google by Amanda Gurr
The experience was great. They were very truthful about when they will get to the automobile. They repaired everything and in a timely manner. No problems since the repair.
Posted on Google by Sharon Scoby
Mobile Service
Posted on Google by Caitlin Peredo
They were able to get my SUV in quickly to check the issue.
Posted on Google by Tina Livingston
Very good team!
Posted on Google by Cullen Geiger
Thanks Jarrod Paulin for helping me with the purchase of my Audi!! He was very professional and helpful. If you need a car go see Jarrod at Robinson’s brothers!!
Posted on Google by Jamara Miller
First class commercial service department
Posted on Google by mikehinthehouse
Mr Jason, our sales representative, was patient and detailed, Mr Bryan in Finance was knowledgeable and thorough and lastly Mr Adrian, in Sales reiterated care and processes…..I am so pleased with the staff, the services they offer and the care they provide!!!!
Posted on Google by Tracey Jarrell
My mother had the best experience at Robinson Ford. Malikai Hebert and Dylan Davis were absolutely amazing in helping her pick out her Ford Truck. They took the time to listen to exactly what she wanted and made sure they found the truck that suited her. They even helped her put on her license plate when it arrived at the dealership. Highly recommend them. Forever grateful for the time they spent with her making sure she was happy with her purchase.
Posted on Google by Teri Ducote
Great costumer service! Costumer service its on point, Adrian is the man when it comes to scheduling services and repairs. I took my 2019 Lincoln Navigator...
Posted on Yelp by Ricardo R.
Robinson Brothers and Adrian offer exceptional service! He communicates timely and delivers as expected. The on-site /home service is top notch!
Posted on Google by Sydney
Robinson Brothers is the epitome of a great service experience. Getting my vehicle serviced has never been easier and convenient. From picking my vehicle up from home with a loaner swap, keeping me posted on the process, to meeting me at my husband’s doctor appointment with my vehicle, the service experience was amazing. At Robinson Brothers they make the process easy so the customer can take it easy.
Posted on Google by Mariea Dunn
When the alternator went out on my 2021 Ford Ranger in the middle of traffic, it was a stressful moment. I had it towed to Robinson Brothers Ford — and I’m glad I did. That’s where I met Katie, my service advisor. She was knowledgeable, empathetic, and kept me informed the entire time while parts were being ordered. Robinson Brothers got my truck fixed and it’s running perfectly. Great experience all around. From now on, they’ll have my business. Thank you, Katie and the Robinson Brothers team.
Posted on Google by Bryan Blon
Fast service, friendly and knowledgeable service writer.
Posted on Google by Lisa Lecoq
My husband purchased my 2022 Lincoln aviator from here for my 27th birthday last month and Jarrod helped us with the process from start to finish. He was extremely helpful and informing. Very professional and kind!! He was thorough and explained in detail every single thing and answered all of our questions. We recommend Jarrod for anyone who is looking for a vehicle! Thanks Jarrod! I love my car!
Posted on Google by Courtney Sandoval
Very professional service and with a fast return on vehicle
Posted on Google by Gary Richardson
Great experience and fast service,
Posted on Google by Beverly Broussard
Friendly professional service. Thank you Mr Batiste.
Posted on Google by David Sansone
They were polite, communication was excellent and taking care of the matter was swiftly.
Posted on Google by Linda Jones
Great dealership and great service.
Posted on Google by Trey Harris
Great customer service and provide timely service.
Posted on Google by William Hicks
Ask for Aaron Mougeot in Sales!! Don McClure might not be a manager by title but he is a customer service professional who will advocate for each and every customer on each and every vehicle. Both Aaron and Don are very intelligent and know their products, features, and options, and if there’s something you want that they don’t have among their wide inventory they will get it from wherever it’s at because no other dealership has Aaron or Don. Extremely happy with my new truck. And very thankful for Mrs. Rachel in their titling department helping to resolve an issue quickly!
Posted on Google by Eric
My family has been very pleased and welcoming from the entire family at Robinson Brothers.
Posted on Google by D Eronoh
I had an excellent experience buying my new vehicle at Robinson Brothers Ford. From start to finish, everyone made me feel like a top priority without being pushy. I couldn’t be more satisfied with my car buying experience here, and I look forward to being a long-term customer. Just to add to this previous review, everything went so well that we decided to buy a new Lincoln for my wife shortly after my purchase. The second experience was just as pleasant as the first one.
Posted on Google by Jeremy Gaubert
I had a wonderful experience working with Jackson Hodson, while purchasing my new car. He was extremely nice, helpful, and professional throughout the entire process, taking the time to answer all my questions and made sure I felt confident in my decision. Jackson was also very knowledgeable about each car and all of its features. His friendly approach made the experience smooth, stress-free, and very quick.
Posted on Google by Stacy Rotolo
Wonderful Experience every time! Thanks Nick, Stephen and Joe . Y'all always take very good care of me ! I appreciate y'all
Posted on Google by Ronald Whiddon
Just purchased a 2026 Ford Escape Hybrid for my 30 something daughter. Did almost all of the research, questions, negotiations, etc. online with a minimum of time in the dealership, although I was impressed with the Robinson Brothers dealership and the people there (first time buying there). Our sales rep, Dylan, was polite, professional and extremely helpful. The 2025 Escape we first looked at sold before we were ready to purchase and Dylan helped us reach a very agreeable final deal on a 2026 with even more features. Absolutely no hassles or trickery or pressure--or waiting around the dealership more than absolutely required. The check out process with the finance guy has been computerized unlike anything I have ever experienced in my 50 years of buying cars. Smooth, quick and no hard sell on extended warranties I didn't want. Don't know if every manufacturer has done this, but Ford certainly gets a big thumbs up for making this last step in the process much faster and completely painless. Happy to give the car, the sales rep, and the dealership 5 stars.
Posted on Google by Al McDuf
Very professional service
Posted on Google by Gary Richardson
Ask for Aaron Mougeot in Sales!! Don McClure might not be a manager but he is a customer service professional who will advocate for each and every customer on each and every vehicle. Both Aaron and Don are very intelligent and know their products, features, options, and if there’s something you want that they don’t have among their wide inventory they will get it from wherever it’s at because no other dealership has Aaron or Don. Extremely happy with my new truck.
Posted on Google by Eric
They went out of their way to make sure I got exactly what I wanted. Anthony & Ashley were extremely kind & attentive. Love them
Posted on Google by Candace Breaux
I’m very pleased with my experience at Robinson Brothers Lincoln.My Roof liner was repaired diligently due to the insistence of Mr. Adrian Almadover. I got my MKC back into my hands with in one hour of my arrival at Robinson Brothers Lincoln.Way to go Adrian.And my Technician did a wonderful job with the repair..God bless everyone at Robinson Brothers Lincoln.May their busy continue to prosper.
Posted on Google by Sidney Chanet
Lincoln hands down the best. Awesome
Posted on Google by mashanna buckley
I’d like to recognize Mr. Don McClure for his exceptional service. I recently brought my Ford in for a turbocharger issue and needed a loaner vehicle to get to work and home. As always, Mr. McClure immediately ensured I had a loaner, making the process effortless and stress-free. His care and attention are truly first-class. I have purchased every Ford I’ve owned through him because of his knowledge, professionalism, expertise, timeliness, and genuine care. Thank you, Mr. Don, for always going above and beyond—I am truly grateful!
Posted on Google by Kristin You
Kaleb was very easy to work with and no BS sales tactics.
Posted on Google by Christian Lawson
Best prices and great buying experience
Posted on Google by jacob danos
Not our first purchase here and won’t be our last. Make sure you ask for Jason! He has helped our friends and family through many great purchases.
Posted on Google by Meghan Notariano Liddell
Service is great and my service advisor went above and beyond to help us out!
Posted on Google by ryan wildman
I am very happy with the service I got from Mr. John Johnson at Robinson Brothers Ford. He serviced my vehicle and informed me of everything that was done. I will return as needed. Great Service.
Posted on Google by Jeanette Johnson
Great experience! Dylan was a great sales person. Answered all our questions and made sure we were comfortable in our decision. Never felt pressured!!! Brian in finance was great and made that experience as good as possible. Car buying is one of my least favorite things to do, but these two gentlemen made my husband and my experience a good one.
Posted on Google by Stephanie Mattern
Excellent Service. Pulled in Thanksgiving eve at 4:00 p.m. leaking diesel. Had a fuel filter replaced and leak was fixed! Back on the road 45 minutes later. Highly recommended this service department! Saved my Thanksgiving! Thank You!
Posted on Google by Sigmund Waghalter
Great service
Posted on Google by Toby Rabalais
I wanted a specific car and color. My salesman Edwin P searched and searched until he found the exact one I wanted. He was very helpful and courteous in the process. My beautiful vehicle was delivered to me as promised.
Posted on Google by Becky Miller
I had an excellent experience buying my new vehicle at Robinson Brothers Ford. From start to finish, everyone made me feel like a top priority without being pushy. I couldn’t be more satisfied with my car buying experience here, and I look forward to being a longterm customer here.
Posted on Google by Jeremy Gaubert
Best experience I have ever had at a car dealership! The Lincoln manager made that sale happen he went above and beyond. Thanks Anthony
Posted on Google by Londyn Aranyosi
Great service. Manager did a great job keeping me updated and they did excellent job. They seem to be under staffed for service technicians but managed well.
Posted on Google by Johnny LeBlanc
Our service advisor, Kamen, was awesome! Honest, upfront, and didn’t try to sell us on stuff we didn’t need. We will definitely be using him again!
Posted on Google by Hayden Jennings
⭐️⭐️⭐️⭐️⭐️ Absolutely phenomenal experience purchasing my 2026 Lincoln Nautilus! From start to finish, Anthony Biagas went above and beyond every expectation I had. He was an absolute pleasure to work with — incredibly patient, professional, and genuinely passionate about what he does. There was zero pressure, just honest guidance and a sincere desire to make sure I drove away thrilled with my new Nautilus. Anthony took the time to answer every question, walk me through all the features, and make the entire process stress-free and enjoyable. You can tell he truly loves his job and cares about his customers — that energy is contagious! The finance department was just as impressive — friendly, transparent, and efficient. They made all the paperwork effortless and ensured I understood every detail. I honestly felt completely taken care of from the moment I walked in to the moment I left the lot. This was truly a next-level car-buying experience. Every detail was handled with care, professionalism, and enthusiasm. If you’re considering a Lincoln, go see Anthony Biagas — he’ll make the process effortless and enjoyable from start to finish. I couldn’t be happier with my new Nautilus or the incredible team that helped make it happen!
Posted on Google by Amanda Harpole
Super happy with the customer service I received from Jack Vaughn, Beau Dennis and all other staff members that helped me in my vehicle purchases. Robinson Brothers really took care of me.
Posted on Google by Jayme Cramer
ANOTHER terrific and rewarding experience at Robinson Brothers Lincoln. My salesman, Christian, is an extraordinary young man who is very personable and hustles to make your comfortable and to seal the deal. I highly recommend him and Robinson Brothers Lincoln!
Posted on Google by Lisa Breaux
Excellent Service. Brandon and Lathan have cut the fleet going strong. Thank You!
Posted on Google by Sigmund Waghalter
Alisha in service was professional, organized, and easy to work with. Everything needed for the claim was handled quickly and communicated clearly. The process moved forward without any issues, and the support was appreciated from start to finish.
Posted on Google by David Erickson
I want to thank Steven for making the entire process seamless. My time is very limited, and he had everything prepared for me while I was traveling. All I had to do when I returned was sign and pick up the car. I truly appreciate your professionalism and efficiency. Thank you, Steven!
Posted on Google by Kelly Willey
Ty at RB Preowned was absolutely wonderful! Love my car!
Posted on Google by KT Mallett
I have been a customer of Robinson Brothers for over 20 years. I’ve always received excellent deals on my vehicles and great service. Their service team is exceptional. Every time I’ve needed assistance, they’ve always answered my questions and helped me resolve any issues in a timely manner. Also, Derek and his team in the Quick Lane Department are awesome! This week I had a flat tire and even though it was almost closing time, they stayed late to fix it. Thank you!!
Posted on Google by Sherri
Robinson Bros were transparent and kept me informed with updates all throughout the repair process. Prices were reasonable and I was very pleased with Katie Pickard’s phenomenal service!
Posted on Google by Ben Ruggeri
Great honest experience and good deal from Robinson. Highly recommend. My salesman (Jason King) was excellent
Posted on Google by Craig Latiolais
All recalls fixed, oil change & tire rotation all in my driveway. No more waiting for hours in the service dept at other dealership. Mobil service is awesome.
Posted on Google by Resa Davis
Katie and her team in the service department were great. She kept me updated on my vehicle and was professional and polite. The service team got my truck in and out in under 48 hours. I stopped at another dealership and they told me it could take up to 7 days for service. I highly recommend bringing your vehicle to Katie at Robinson Ford if you need service.
Posted on Google by Hal Howat
Sales person was very knowledgeable of the vehicle and its functions and very friendly and upfront. We will see how they do in the long run.
Posted on Google by Billy Hoover
Fast & friendly
Posted on Google by Ashley Cappo
The guys in the truck shop are top notch. I won’t bring my truck anywhere else.
Posted on Google by Brian Liddell
Parts department was very helpful
Posted on Google by Timothy Townsend
This business sets the bar for customer service. They have always exceeded my expectations in the 20 years I've been buying vehicles from them.
Posted on Google by Blaine98o8 america
Great service and helped me get out on time for another appointment.
Posted on Google by Tonya Penalber
Fast and friendly service. Their team is awesome and I highly recommend using them!
Posted on Google by Jimmy Joubert
My service advisor, Meghan, and her manager, Casey In the service department are so top-notch and attentive to customers concerns and needs. They always have a smile on their face and are always very welcoming in addition to always helping and resolving my problems. Service centers are service centers, but having a staff with them, put Robinson Brothers service department in a different category.
Posted on Google by Grey Hammett III
I went to Anthony two months ago wanting a 2024 Lincoln Nautilis black label jet package and he did not have one on the lot. Anthony searched until he found my car in Knoxville Tennessee. Anthony had my car shipped in and I could not be happier with it. Anthony and the Lincoln Dealership went far and beyond to take care of me and to get me the car I wanted.
Posted on Google by Lisa White
Easy peasy buying a vehicle from them...
Posted on Google by Laura Benham
Very easy to work with. I told them what I wanted and was driving away in what I wanted in about 1 hour.
Posted on Google by Robert Harris
Highly recommended! Our recent 2024 Bronco Sport purchase from Robinson Brothers was the most pleasant car buying experience that we’ve experienced so far. Johnnie Lee was very personable, knowledgeable, and gave us top notch service. Johnnie Lee and Mr. Brooks had us in and out the dealership within an hour and a half. All the staff we encountered were very friendly and helpful.
Posted on Google by romero heather
Highly recommended! Our recent 2024 Bronco Sport purchase from Robinson Brothers was the most pleasant car buying experience that we’ve experienced so far. Johnnie Lee was very personable, knowledgeable, and gave us top notch service. Johnnie Lee and Mr. Brooks had us in and out the dealership within an hour and a half. All the staff we encountered were very friendly and helpful.
Posted on Google by Heather Tanner
Oil change service was great! I was in and out quickly. Very happy with their quick lube shop.
Posted on Google by Jacob Pitman
Ms Noel was so nice, professional, helpful, knowledgeable, and made me feel like a valued customer. The entire team matched her energy. I'm single with one vehicle and two jobs. My anxiety shoots through the roof when my bronco is not and this team remedied that for me
Posted on Google by Phoebe Banks
Ms Noel was so nice, professional, helpful, knowledgeable, and made me feel like a valued customer. The entire team matched her energy. I'm single with one vehicle and two jobs. My anxiety shoots through the roof when my bronco is not and this team remedied that for me
Posted on Google by Phoebe Banks
Good service!
Posted on Google by Johnny Taylor
My Wife and I would like to thank the Team at Robinson Brothers Ford, for their customer service. Special thanks to our salesman Aaron Mougeot, for his patience and will that allowed us to take our time and sort through where and what vehicle we wanted to buy! Aaron did not press us to make a decision he was happy to see us happy! Aaron continues to support us weeks after the purchase and assured us that he is available if we have any questions answered or need support! We would also like to thank Randy "Business Manager", for his customer service and sense of humor. Randy, worked with my Finacial institute at the end of the business day and we appreciate your commitment 100%, Thanks again!!! We enjoyed making the decision to buy our vehicle from Robinson Brothers because of the people we encountered and worked with through this process. Mr. and Mrs. D'Andra A. Creer
Posted on Google by DAndra Creer
Great service great people
Posted on Google by Clint Sandefer
Quick, Convenient, and Knowledgeable Staff…
Posted on Google by Marty Duncan
First experience servicing my 2022 Bronco. Tracy Bourgeois took excellent care of me. She truly concerned about taking care of the customer. I will be back.
Posted on Google by Bobby Suchman
great place great staff
Posted on Google by chris debenedictis
Came to my office and fixed my truck. Friendly and quick service.
Posted on Google by Pandora Zachary
Robinson Brothetd Ford is the Best Dealer and now our ONLY DEALER we will ever have. We are so blessed to have Robinson Brothers Ford with their support and care that they always provide !!!!
Posted on Google by Harry Taylor
My 2017 Ford Explorer was purchased from a dealer in Texas. I'd only had it for a few weeks and a fuel injector went bad. The vehicle was under warranty and the dealer was 500 miles away. They told me to take it to a local dealer and have them do a diagnostic on it and have them call with the results. Meghan in the service department at Robinson Brothers went above and beyond in getting the issue taken care of. She communicated with the other dealership and myself to keep me informed every step of the way. Meghan definitely makes customer service and satisfaction her highest priority. This was, by far, the best experience I've ever had with getting a vehicle repaired at a dealership. Every dealership needs a Meghan!
Posted on Google by Jamie Martin
Couldn’t be happier with my experience at Robinson Bros. Aaron was friendly and helpful, actually listening to what I was looking for, showing me different vehicles that met my requirements, and paying attention to how I responded to each one. John in finance made the paperwork process quick and easy. Overall, a great experience!
Posted on Google by Ashley Coco
I am over 100% satisfied. The technician was so kind and polite. I'm so grateful for the service. I feel like more people need to know about yall. I moved out here from Kansas city. The Ford dealership where I got my car has never been as kind, welcoming, about efficient business with my car, and having respect for my time! Yall have been awesome. From getting my oil changed, to air in my tire because a tire was low one morning, to getting a recall repair at my house, to being able to have a conversation via text with someone. Everyone has been so kind! Real customer service. Bravo! Thank you I feel like contacting the Ford detailership where I got my car and tell them to do better! Be like yall. Thank you!
Posted on Google by Elicia Harrison
This was my first purchase from Robinson Brothers but it won't be my last. From the beginning to the end of the process my salesperson, Anthony Biagas, was first class.
Posted on Google by Jeremy F
Great service!!
Posted on Google by Jena Aucoin
Great Mustang Club car show this weekend of the 4th of May, 2024.....
Posted on Google by jim beaux
Is a good place for 4 motor.ford s
Posted on Google by Gilberto Sanchez
Great experience buying from Robinson Brothers Lincoln Ford
Posted on Google by Jeff and Mary Miller
Easiest car buying experience ever! Very professional and easy to work with!
Posted on Google by Caitlin Guitreau
Excellent service. The staff kept me informed every step of the way.
Posted on Google by CiCi Smith
My experience with Robinson Brothers “Lincoln” has been flawless. I love my Corsair and get so many compliments!
Posted on Google by Desha W
Jarod Paulin was great. Thanks for the great experience.
Posted on Google by Jeremy Coco
Friendly sales and service staff. They always have more inventory than other dealers in Baton Rouge. The prices are also better. They also have moble service to change oil and other services. Ask for Andy if you want to buy a vehicle. No pressure salesman and speaks Spanish for those who don’t speak English.
Posted on Google by Andrew Parrino
The staff is very friendly and helpful & the place itself is clean. They didn't have us waiting all day ... we got there about 12:30 & left about 1:00!! Didn't sit long at all!!!
Posted on Google by Natalie Monroe
Great service, and friendly team of professionals. I appreciate them always being up front with me on the estimated time of service when I drop off my vehicle, and their advice and guidance on additional needs for my Ford Explorer. Overall, they do a great job!
Posted on Google by Chris Spencer
Grade A service!!!!
Posted on Google by RAM Ram
The entire sales process was excellent. Look forward to buying many more fords from Don
Posted on Google by Shawn OConnor
Quick lane was great. Great service. Staff was friendly and knowledgeable. Was in and out quick. Thank you.
Posted on Google by Jenny Bowling
Came in on a Saturday and was in and out in 20 min oil change and tire rotation! Felt like I was driving NASCAR and it was a pit stop! Excellent experience!
Posted on Google by Wolfe Washauer
Amazing Service Department and held to the time they promised. They will get my future business!
Posted on Google by Lane Veillon
The technician was very kind and courteous. He did a perfect job.
Posted on Google by Sandra Johnson
Michael Beloso did a great job working with us. Exceptional follow up during the process and more importantly, after the sale. Love the truck he got me into!!
Posted on Google by daniel hooper
Your technician, Bryon came to my hours to address a recall regarding the brakes on my vehicle, he was extremely professional and kind and did an outstanding job. Very pleased with the service!
Posted on Google by James Brent
Adrián is always great. His assistant was also very efficient
Posted on Google by Jeannette Thompson
I have never had a ford dealership employee be this kind and informative when they are not trying to sell me something.!!! Brandon Guillery .( I hope I spelled it correctly) treated me with respect and kindness as well as honesty when helping me understand the proper steps and maintenance procedures on my 2017 f250. He does a great job being honest and trustworthy when it comes to keeping the customer first as well as genuinely caring and keeping his integrity intact. Robertson brothers ford and Lincoln Baton Rouge Louisiana needs more people like Brandon guillery.
Posted on Google by Kenneth Dinwiddie
Great
Posted on Google by Donna
Awesome service was passing through and they immediately took care of me, very professional and ever helped me wrap my bags due to the rain. Thanks guys (Tracy and the guys I appreciate you)
Posted on Google by Tunzyan
I bought a new Mustang a few weeks back and waited to write a review so I could give an honest one. Christian my salesman was the best. Very honest and upfront. I never felt pressured during the process. I also worked with Joe in finance and could say the same about him. I will definitely be looking for them the next time I buy a car.
Posted on Google by Gavin Lemonds
Definitely one of the best Ford dealers! Always going above and beyond for their customers.
Posted on Google by Lauren Scott
Friendliest and knowledgeable staff, always willing to go the extra mile.
Posted on Google by Kelci Broussard
Definitely one of the best Ford dealers! Always going above and beyond for their customers.
Posted on Google by Lauren Bernard
Stopped by to check out the Corsair and Aviator with my wife. Both beautiful vehicles and definitely up to the Lincoln quality, standards, and luxury. The salesman we worked with was Jason, he was super knowledgeable, not only about the Lincoln vehicles we looked at but also about the process we need to follow once we are closer to the end of our lease. On the test drive he was knowledgeable with what we drove up in and was able to offer some very good comparisons of features between both. He was very good with pointing out pros and cons of each vehicle as they would fit into OUR lives and needs. It was a great experience. We definitely want to give Jason and Robinson Brothers a shot at earning our business when the time comes in the May timeframe.
Posted on Google by Eric Grimmer
My experience with Robinson Brothers was excellent. My vehicle had a "coolant over temp" issue, which kicked the check engine light on. Despite waiting 10 business days (because of Christmas and other cars in front of mine), they identified the problem, had parts on hand, and got my car back on the road. My service advisor (Megan) was great at returning my calls and keeping me posted on when my car was expected to be ready and called to gather more information for the technician. Super thankful for the RB Ford Service Department team at this important time of year.
Posted on Google by Tyler O'Quinn
Fast service love it
Posted on Google by Lewis Gremillion
Great seamless and quick buying experience! The staff provided great service.
Posted on Google by Donald Hunter
Great seamless and quick buying experience! The staff provided great service.
Posted on Google by Aaron Sawyer
Great seamless and quick buying experience! The staff provided great service.
Posted on Google by DRH
Service was excellent. Such a wonderful option to have my vehicle picked up and dropped off with a loaner. Awesome communication from the team.
Posted on Google by Becky Breaux
Meghan and her team are great. They always go the extra mile to make sure things are taken care of for my Expedition.
Posted on Google by Mike B
Michael is a great salesperson.
Posted on Google by Tiffany Ryes
Great service experience!
Posted on Google by Sandy Mapes
Great service. Always speedy and top notch
Posted on Google by David Johnson
Get my oil changes done here for my F-150 since it's under warranty. They service all makes and models and the service is fast, waiting area is clean.
Posted on Google by Chris St. Romain
Megan in the service department is tops!!! Thank you Megan for all that you've done!
Posted on Google by Jodie Barnum
Megan in the service department is tops!!! Thank you Megan for all that you've done!
Posted on Google by Paulla Barnum
Megan in the service department is tops!!! Thank you Megan for all that you've done!
Posted on Google by A Google User
Good service and great communication
Posted on Google by Shannon Powell
The service department at Robinson brothers ford is exceptional. It was a very good experience. Nick helped me and kept me updated about my vehicle. The service department was fast and friendly.
Posted on Google by Stacie Gross
The service department at Robinson brothers ford is exceptional. It was a very good experience. Nick helped me and kept me updated about my vehicle. The service department was fast and friendly.
Posted on Google by Stacie Scott
The service department at Robinson brothers ford is exceptional. It was a very good experience. Nick helped me and kept me updated about my vehicle. The service department was fast and friendly.
Posted on Google by A Google User
Professional, polite service center which always accommodates my oil, tire, and wiper needs. I feel I get honest information when shopping for auto supplies and services.
Posted on Google by Colette Riha
My service advisor at Ford was Kandace and she absolutely is wonderful. She kept me informed for the duration of my vehicle being there on where I was in line to have my inspection sticker done with the technician. She has a great personality and a great smile! I will definitely recommend her to other customers as well!
Posted on Google by Bella Benham
Absolute best place to purchase and have your vehicle serviced. LOVE ROBINSON BROTHERS
Posted on Google by JACK VAUGHN
The experience with service has been exceptional. From me calling to get a appointment to walking into to bring my car in. Nick Borne was my advisor, he was attentive and gave me the information I needed, he listened to my concerns and made me feel comfortable about leaving my car for repairs. Everyone was nice and helpful. I’ll never use another dealership I will always come back to Robinson ford in Baton Rouge for my 2020 ford mustang. I wish I could give 10 stars
Posted on Google by Stacie Scott
Great service and competitive prices. I will continue using their Fastlane Services in the future.
Posted on Google by Roland Sanchez
Beyond grateful for my sales team at RBFL!! Mike Beloso was a pleasure to work with and made me feel like family! Randy in finance was great as well!! They make deals at Robinson Brothers Ford!
Posted on Google by Connor Salinas
They were extremely nice and fast service
Posted on Google by brandon
Place is pretty awesome. Address all my concerns. Handled the warranty people. Gave me timely updates. My advisor was Noel, amazing person. Had a great technician. Couldn't complain. Thanks everyone!
Posted on Google by Gage Browning
First time using the Ford mobile service. Went absolutely perfect. Love this service.
Posted on Google by Albert Taylor
Sales experience is outstanding….Thank you Don and team!
Posted on Google by Craig C. Greene
Excellent customer service and support. Keep up the Excellent Work! And thanks Robinson Brothers Ford.
Posted on Google by G Washington
Great service and very friendly and informative customer service reps!!
Posted on Google by Alana Alexander
Jason King is a great salesman ,great experience buying my 2018 mustang and I recently bought my 2024 mustang dealing with him.A good guy.
Posted on Google by Melvin Smith
Great staff who goes above and beyond customers’ needs.
Posted on Google by Mike Steele
Great service and easy buying process. This was my second purchase there, and we will be back again.
Posted on Google by Bryan Simmons
Extraordinary
Posted on Google by Anthony Smith
Robinson Brothers was a pleasure to work with on the warranty work they performed on our Expedition. They kept us informed throughout the process and the work was completed a day earlier than promised.
Posted on Google by Brett Hughes Jr.
Sales was professional as usual. Vehicle performs well-better after updated programming was installed. Service was punctual and friendly. I like the way these guys treat customers.
Posted on Google by Glenn Simoneaux
Great customer service. This is my 4th vehicle purchase from Kaleb, wonderful salesman. Everyone is always extremely helpful and goes above and beyond to make sure my transaction is seem less.
Posted on Google by Alysia Becnel
Great service and they took care of me quickly. Much appreciated
Posted on Google by Rob G
They are very professional in the way they approach things which is much appreciated.
Posted on Google by Jacques Swart
Steven is amazing and Joe is great
Posted on Google by Sarah Calhoun
I had a great low pressure used vehicle buying experience. Jason King as well as everyone on staff showed very impressive professionalism. All the vehicle choices were clean, well maintained and the prices were more than reasonable. I’m guessing continued services at Robinson Brothers will follow the same excellence.
Posted on Google by Keith Neely
Remote Service Appointment - They Come to You. Making the service appointment couldn't have been easier. The Scheduler reached out via text to inform me that I was eligible for remote service, which meant they come to me. I didn't have to make the trip to the dealership and arrange transportation or possibly wait for hours. The Scheduler confirmed the date/time/location the day before via text, and the Service Tech called ahead on the day of the appointment to confirm the time and location. Even better, the tech was able to arrive early for the appointment (after confirming my availability), which saved me time. The Service Tech was courteous and efficient. Small town service from a big city dealership. Extremely well executed. Would highly recommend.
Posted on Google by Arthur Ewing
My entire experience was perfect! Everyone we encountered was so friendly and ensured we had the best experience. We purchased a new Lincoln Navigator and our salesman Kyle was the best. He was friendly, down to earth, professional, knowledgeable and quick to respond. Additionally, the finance team was quick with explaining our different options and was not pushy at trying to sell something that is unnecessary or something we didn’t want. This experience was the best experience I’ve had purchasing a vehicle. We will be returning customers; you can truly tell they care about their customers and want to demonstrate the highest level of customer service. I highly recommend this dealership and Kyle as a salesman.
Posted on Google by Victoria Domangue
Tina is always great! Everything worked out fine. Whenever I need to deal with my tires this is where I will always go (I'd say I'd go for an oil change too but I have an EV!)
Posted on Google by Kevin Robinette
Kelci Broussard made this experience effortless! The kindness and professionalism that was shown during our recent service with you was incredible! We will absolutely be returning as a customer for all our Ford needs! Thank you!
Posted on Google by Lauren Trusty
Great costumer service! Costumer service its on point, Adrian is the man when it comes to scheduling services and repairs. I took my 2019 Lincoln Navigator...
Posted on Yelp by Ricardo R.
Needed 2 tires, called and ordered tires, service to replace was quick and at a fair price, employees were very helpful
Posted on Yelp by Norm B.
i want to thank Donovan for a great experienc. i was concerned about getting their at 5 pm, but the took me right in and was finished in less than 20 mins....
Posted on Yelp by Michael C.
Awesome experience with Johnnie Lee, I wish every car salesman was like him around the world!!!!! After shopping around for days. Robinson Brothers/ Johnnie...
Posted on Yelp by Shaprece E.
Great location. Very accessible and convenient. Great knowledge service department. The Robinson Brother's team is very easy to work with. I like their inventory....
Posted on Yelp by Mary B.
Customer service was excellent!!! I highly recommend them if you ever have any issues with your auto. Because usually Ford, means found on the road dead,...
Posted on Yelp by Donna V.
Excellent customer service and friendly staff, especially Johnny at the used car lot. Fair pricing for buying and selling a vehicle.
Posted on Yelp by Cas T.
I would buy 10 more cars from them if I could! Don went over everything in the car so that we knew how each part of the car worked and what it was used for....
Posted on Yelp by Brooklyn W.
Oil change, air filter, and tires rotated in 35 min. I left several valuables out prior to service and nothing was moved or missing.
Posted on Yelp by Michael M.
I had to have my car towed to the dealership because it wouldn't start. I'm from out of town so i didn't really know where else to go. Service was good and...
Posted on Yelp by Lynda B.
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