Robinson Brothers Dealer Reviews

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Mobile service is the best customer service that could be provided in this day in age. Fast, friendly, and affordable.
Posted on Google by George Martrain
Malakai sold me my Bronco back in December and it was great! Highly recommend him and this dealership!
Posted on Google by Wicked works
Very good
Posted on Google by Calvin Wilbert
A recall part was replaced in my lincoln. Only waited less than thirty minutes to have the part replaced. Adrian was very supportive, professional, and knowledgeable.
Posted on Google by Janet Severan
Excellant communication during service process. Delivered when promised.
Posted on Google by Howard Tull
Lincoln service department was extremely professional and friendly. They have great communication, I received text updates from Adrian every step of the way. If I had a question, I would text them and receive a response within minutes. I would definitely bring my vehicle back.
Posted on Google by Jennifer Doucet
Mobile service is the best customer service that could be provided in this day in age. Fats friendly and affordable.
Posted on Google by George Martrain
Great customer service from day one. The team is very helpful. The whole experience was Great!
Posted on Google by Terri Lumar
Ollie is amazing, I never have to worry, he always makes sure things get done!
Posted on Google by Katelyn Napier
Ollie is a superstar give him a raise
Posted on Google by Clarence Lewis
Andrine and his girl are excellent. I would tell anyone to go to Robinson Brothers
Posted on Google by Terry Ledet
I had a recall for my Ford Expedition and also needed an oil change. I called Robinson Brothers and they sent a young man who picked up my car and left a Ford Explorer for me to use. The service was fantastic and professional. Thank you!!
Posted on Google by Kathy Hains
Service department (Jessica) did a fantastic job of keeping me updated on the progress of my vehicle. Mr. Eddie made the ride to get my car go smoothly, he is definitely a great part of your team.
Posted on Google by David Kirkpatrick
Good afternoon. On Monday morning, July 14, 2026, in spite of the rain, when I arrived at Robinson Bros. I was greeted with a very pleasant Good morning by Ms. Jessica Morgan. She explained the details of the work that was to be done concerning the recall. She also shared about how long the repairs would take, and once the repairs were completed she would let me know . I was very pleased with the service because everything was done in a professional and timely manner. Thank you. Sincerely, Mrs. IRA DELORES WILMER
Posted on Google by Ira Wilmer
Had the best experience this morning while purchasing my Bronco Sport! Process went smoothly with no hassle! My salesman Jason King was definitely not pushy and very pleasant to work with, he made the process very pleasant! Highly recommend going check them out!
Posted on Google by Stacy Labure
The service guy provided great customer service. He came out to the home, completed the recall he was very professional and knowledgeable.
Posted on Google by Candice Wilson
Easy to deal with quick response to questions calls back in a timely manner kept us updated with the process and took good care of us and our vehicle. Huge thanks to Conner Cavin in the collision department for making it a smooth process.
Posted on Google by Adam Oliveaux
#Ask4Woody!
Posted on Google by Cindy Pettiss
Ask for woody or Kaleb, can’t go wrong with either one
Posted on Google by patrick reames
I took my Nautilus in for service and updates and received excellent service. I am thankful door the quality they provide each time!
Posted on Google by Tracy Delaney
Used the Collision Center for the wife’s car! Great service and quick turnaround time! Friendly staff as well!
Posted on Google by Kirk Maynard
Adrian was great to work with. ❤️
Posted on Google by Lisa Morin
The whole Robinson Bros. dealership went to great lengths to make my experience 2nd to none! Everyone from Chip, Jack, Harley and Aaron ensured every detail, question or concern was handled quickly and with care. Harley and Aaron were exceptional throughout the process…highlighting the “Black Label” program and walking me through all the features. So happy to be part of the Robinson Bros. family!
Posted on Google by Trent Darbonne
Very professional and quick!
Posted on Google by Paul Venable
Been dealing with All Star Ford in Prairieville for over 2 months to get my backup camera replaced. Finally had enough of the runaround, so I called Robinson Bros. They scheduled me for the next day and replaced it in 15 min! More than pleased!
Posted on Google by Keet Sonyay
Knowledgeable tech who was courteous and polite….Ivory did a great job
Posted on Google by Kathy Waguespack
Aaron and Brian went above and beyond. Will definitely do business with them again.
Posted on Google by Trey Arnold
Staff (Jessica Morgan) was extremely professional and stayed in constant communication with me throughout the process. I never had to reach out regarding my service.
Posted on Google by Marcus Blue
great survice! Adrian was very helpful
Posted on Google by Rudedude_Redd Coleman
Working with Adrian in regards to my vehicle repairs has been a pleasure. Each service visit he has shown great concern for the customer's need. Adrian has gone beyond the call of duty to please his customer.
Posted on Google by Bud Cage
It was a pleasure working with Adrian and everyone at Robinson Brothers as well as Ford Pro!
Posted on Google by Lisa Torres
Aaron our sales person was fantastic. Don McClure is the best. The whole team here at Robinson Brothers is a five-star experience. I would suggest better people in the finance office but other than that it was a great experience for us.
Posted on Google by Roman Harris
I would highly recommend Jarrod Paulin for all your automobile purchases. His professionalism is beyond outstanding.
Posted on Google by Florence Williams
Thanks to Jessica Morgan at Robinson Brothers Ford-Lincoln for scheduling service at my home to take care of a recall issue for my 2024 Ford Maverick and to technician Byron for doing the repair! Excellent service from start to finish!
Posted on Google by J Aaron Biggers
Robinson Brothers salespeople (ours Don McClure) go above and beyond. Finance team (ours Joe Park) also cut through the hassle that normally occurs when financing. Top Notch Professionalism All Around!!
Posted on Google by Scot Durand
I am always pleased with my services at Robinson Brothers Ford Lincoln. They make me feel special!!
Posted on Google by Lillie Washington
Our experience was phenomenal! Between our salesman Edwin and our finance manager Brian Swink we could not have asked for a better experience! We drove 5 hours to their dealership and any purchase in the future will be from there going forward!
Posted on Google by Sarah Jewell
Jerrod is amazing !!!
Posted on Google by Ashanti Dickerson
Lincoln service Department at Robinson Brothers Ford is fantastic! Outstanding service from the young lady Caitlin)who did all the scheduling and exceptional service from the young man (Byron) who came to my house to do the service. Fast response to all questions by text or phone calls. Always polite and friendly. Keep up the good work! Owners of this establishment should take note of these two young people and reward them.
Posted on Google by jan boyle
I received warm and helpful service from Mr Hugh Patin and he made sure I got the best bang for my buck. Getting a better vehicle than what I was expecting to get!
Posted on Google by Trenton Long
A very honest hard working your man. Mr. Pauling is friendly and personable .
Posted on Google by Sheila Clark
I had an outstanding experience purchasing my new Ford Expedition from Robinson Brothers Ford! Woody was a great help and made the process stress-free and enjoyable! Dustin White was also very helpful and worked in a timely manner to find the car that fulfilled all my requests! I truly appreciate both of them and their commitment in helping me find the perfect vehicle. I highly recommend reaching out if you are looking to buy a new car!
Posted on Google by Nicole Fair
“Under the big American flag,” she’s a beauty inside and out! We had a great purchasing experience of my new used 2022 Lexus RX. Jordan and Tyron were absolutely wonderful. Everyone we dealt with in the process was extremely patient, helpful and kind. We never felt pressured to buy, which I truly appreciate! I’d recommend Robinson Brothers to anyone!
Posted on Google by Becky Green
Jarrod, wish I could give 10 stars.
Posted on Google by Kim E
Jarrod is absolutely a ray of sunshine. He stays in contact and gives you the best service you could possibly ask for. Overall a great guy !
Posted on Google by AMya Goodin
Adrian is awesome.
Posted on Google by Raymond Malott
Best service I have ever had at a dealership. I have own Chevy’s, Fords, BMW’s, GMC, and Cad Escalades. Robinson Brothers is on top of service after the sale.
Posted on Google by Bunky Hughes
Dylan was super helpful! Ask for Dylan! :)
Posted on Google by Brian Mooney (mrmelooney)
Adrian always makes our service process seamless. He is fast, friendly, very efficient and takes the time to keep us updated. Great customer service!
Posted on Google by Ramona Gill
Ivory was my tech, and he was across the board amazing. He was very informative and very patient with me and all of my questions. He met and exceeded all of my expectations and I hope to have him again in the future.
Posted on Google by Sheneka Times
Adrian is wonderful to work with when bringing our vehicles in for service. Always very kind and accommodating.
Posted on Google by Sylvia Trabona
Harley Vaughn and Kaleb Clark are clearly the best in the biz and on top of their game. No hassle and very direct. Highly recommend both of them.
Posted on Google by Manish D Sthanki
Wonderful place to do business! We love Don, he always goes above and beyond for us! Top notch sales and service!
Posted on Google by Megan Buckner
Edwin is the kindest, most patient car salesman I’ve ever met. Explained everything about the Aviator I was buying like he was just reading a book. Answered my questions with honesty and is still doing so today when I have questions about my vehicle or service. The finance manager was very patient during my decision process to purchase the new vehicle. I did not feel pressured to buy at all! So glad I purchased the TireCare Plus warranty!! It’s worth it!! Adrian in the service department is also kind and extremely helpful while communicating clearly, every step of the way. Thank you all for your commitment to excellent service!!
Posted on Google by Brigette Noble-Veal
If I were able to give 10 stars, I would!!! I recently purchased my 2023 Lincoln Nautilus from Robinson Brothers Ford, and I couldn't be happier with the experience. Jarrod was absolutely wonderful to work with throughout the entire process. He was professional, knowledgeable, honest, and made everything easy from start to finish. He took the time to answer all my questions, kept me informed every step of the way, and made sure I was completely comfortable with my purchase. What has impressed me the most is that his customer service didn't stop after the sale. Jarrod is still checking on my purchase, following up with me, and helping me with a couple items that need attention. It's rare to find someone who continues to provide that level of care and support after the paperwork is signed. Buying a vehicle can sometimes be stressful, but Jarrod made the entire experience smooth and hassle-free. His dedication to his customers and commitment to making sure they are taken care of truly sets him apart. I highly recommend Jarrod and Robinson Brothers Ford to anyone looking for a vehicle. Thank you for making my purchase of my 2023 Lincoln Nautilus such a positive experience!
Posted on Google by Anna Sonnier
Rick and his team puts customer in customer service. My service team associates Brandon is awesome when it comes to getting me in and out.
Posted on Google by jerome wren
Best Service in South LA-
Posted on Google by rex salge
My experience with Robinson Brothers was totally hassle free. Will definitely use them again!! The tech that van out, could not have been nicer and more pleasant!
Posted on Google by Nick FaKouri
Very convenient. No waiting time involved since I was on my own lot doing other things.
Posted on Google by Kenneth Burns
Robinson Brothers along with the salesman Anthony Biagas was WONDERFUL!! I have nothing but great experience with the dealership and the salesman!
Posted on Google by Myra Nobles
Great Expwrience
Posted on Google by Anabeth Scott
Robinson Brothers has been absolutely amazing to work with. I would definitely recommend them and Connor with body shop was a great manager to work with. His communication was wonderful and I always felt heard and cared about! My specific situation took some time but I always felt like I was in great hands!
Posted on Google by Allie Mitchell
Jarrod is amazing!
Posted on Google by Anna Walker
Great experience, mechanic was communicative, punctual, and he went above and beyond even clearing a light on my dash which wasn't part of the service!
Posted on Google by Kimber Guerrero
Great job. Service done at home. Jose was professional and informative on the repair issues . Also on time
Posted on Google by alvin Chappuis
The warranty service was a great experience. Mobile service was a great help.
Posted on Google by Kevin Crain
Don was an absolute joy to work with when I purchased my new Aviator.
Posted on Google by Sheri Watts
Adrian was awesome.
Posted on Google by Debbie Smith
Excellent customer service from Adrian.
Posted on Google by Cheryl ConeyArnold
Kaleb “Woody” Clark and Stephen Black did an amazing job getting us the vehicle we needed in a timely manner. They worked hard to make us happy and it worked! Love our new Expedition!
Posted on Google by Carly Terry
The mobile mechanic service is convenient and they do a great job.
Posted on Google by JESSIE SHELTON
Brandon Guillory and the mobile technician were both extremely helpful with scheduling and servicing our vehicles for their first oil change. The process was smooth, convenient, and professional from start to finish. Excellent customer service and communication throughout. Definitely recommend and will be using them again in the future!
Posted on Google by Guam Marianas
It is very easy to schedule appointments! The technicians are efficient and communicate everything you need to know in a timely manner.
Posted on Google by Kevin T
Robinson Brothers Ford Lincoln was great! I requested that they service our Aviator for recalls. They offered their concierge service and sent someone to pick out vehicle up. They left a rental/loaner while they had ours. 5 out of 5 would recommend!
Posted on Google by Shane Fast
Very good service out of Latham Williams , and shop Forman , at Pro Service location for being attentive to what my vehicle was actually doing and getting it repaired in a timely manor
Posted on Google by Chad McCants
A friend convinced me to bring my truck to Robinson Brothers Ford Pro Elite service center for some major engine work and I’m glad I did. My service advisor was excellent and I was very happy with the repairs. Would recommend them to anyone who is looking for honest technicians to repair their vehicle.
Posted on Google by Kevin Shows
The service team was a beyond helpful, they assisted me in utilizing the app to get my truck picked up for free and were less than 24 hours having my Tremor back to me. Ollie was an absolute professional in handling my service.
Posted on Google by Ryan Harris
They came to me to fix my recall issue with their mobile service option. The two mechanics arrived at my location a few minutes before my appointment time which was great and it only took them about 20 minutes to get my vehicle's recall issue taken care of! The whole experience was excellent and I highly recommend using Robinson Brothers Ford for your vehicle service needs!
Posted on Google by Brett Walters
Adrian in Lincoln service has always been very courteous and professional on any occasion when bringing our vehicle in for regular maintenance or when there was an issue. This particular instance, we had a coil go bad and had to replace sparkplugs and it was at least a 2-day diagnostic and job. Adrian knew we were leaving for a trip, and did what he could to escalate our issue so that we didn't have to rent a vehicle and be able to leave for our destination, as planned. Thank you so much, Adrian!!
Posted on Google by Anita Cambre
Another Great truck buying experience! Jason King always does a good job with the sale, treats me like family. Joe Park is my favorite to help with the business/finance part of the sale. Recommend them highly!
Posted on Google by Joe Ducote
Friendly Fast Service
Posted on Google by Louis Sanchez
Hugh was an amazing car salesman! Answered all our questions and helped us choose our forever vehicle!
Posted on Google by Cherilyn Lagos
Robinson Brothers has been absolutely outstanding on every service call I have relied on them for. Their assigned techs are very professional and friendly. Thank you RB for your awesome customer service!
Posted on Google by Teresa Frishett
I recently purchased a new Lincoln Aviator from Robinson Brothers Lincoln, and I couldn’t be happier with the experience. Jason King was outstanding from start to finish. He was professional, knowledgeable, patient, and never made me feel pressured during the process. He took the time to answer all of my questions, explained everything clearly, and made sure I found the perfect vehicle for my needs. The entire team at Robinson Brothers Lincoln made the buying process smooth and stress-free. Excellent customer service like this is hard to find these days. I highly recommend Jason King and Robinson Brothers Lincoln to anyone looking for a new vehicle. I will definitely be coming back for future purchases!
Posted on Google by Cindy
Cannot say enough great things about my experience at Robinson Brothers! Woody was absolutely great in the process of buying my Bronco. He went above and beyond to find exactly what I wanted. He made everything so easy and seamless. Definitely the best experience I have ever had at a car dealership. Highly recommend Woody to anyone in the market for a vehicle. You won’t be disappointed.
Posted on Google by Emily Milazzo
Extremely helpful people! Very fast service! Very nice staff and super responsive! would recommend! Service department is top tier! Sales is top tier as well! Kaleb and Aaron in sales and Conor are the people to see !
Posted on Google by Ian Slater
Very helpful, very fast service. Best people around! Absolutely love Kaleb and Aaron at Robinson Brothers, definitely recommend them!
Posted on Google by Victoria Slater
I highly recommend Johnnie at Robinson Brothers. I have purchased from him multiple times. No run around. Straight to business. 5 Star
Posted on Google by Toni White
De’Aun was awesome y work with. Helpful along the way with everything. Communication was excellent
Posted on Google by Cord Cole
Jason King was very friendly and knowledgeable about the vehicle, lincoln, Nautilus. This is the third vehicle I've purchased with his help.
Posted on Google by Sharon King
Great sale person who how all the features work on the car. Walked me through the entire process including financing. My sale person was Jason King. I have purchased 3 vehicle with him.
Posted on Google by HENRY KING
Jason King is for your professional and friendly service!
Posted on Google by cody gautreaux
Ty was very helpful and delivery was exceptional!
Posted on Google by Darcy Knight
De’Aun was great to work with and very responsive which is SO refreshing compared to other experiences I’ve had at other dealership service departments. Service was timely as well. Great experience.
Posted on Google by Bryan Wesley
Great experience dealing with Aaron. We purchased 2 vehicles within 4 months of each other and made sure Aaron assisted with both. He was unbelievably patient especially with my wife who test drove vehicles many times before making her decision. No pressure at all and his main concern was we purchased the vehicle we wanted. i have already recommended Aaron to a couple of my friends.
Posted on Google by Bryan Voth
De'Aun was perfect! She was a really big help with my truck and i will definitely be back for all of my ford needs
Posted on Google by Anthony Albert
Great experience bringing vehicle to Robinson brother body shop. Staff was always helpful and was kept up to date during repair process. Repairs came out great and would highly recommend to others!
Posted on Google by Glenn David
I went to Robinson Brothers today on a whim because I was preparing to drive back home to Alabama and noticed my car leaking oil. As soon as I walked in De’Aun was super helpful, kind, and personable. I tend to give a lot of context that’s not needed sometimes especially when it comes to my car, but she made it feel like every bit of information was helpful. De’Aun got me in quickly and they fixed the error from the previous dealership and got me back on the road within A few hours. If I ever need my car checked out again while I’m in Baton Rouge, I’ll definitely be bringing you back!
Posted on Google by April Bailey
Excellent service answered all my question asked
Posted on Google by Wade Guilbeau
Proud new owner of Lincoln Navigator. From start to finish product specialist, Ty Wire, was awesome from the first phone call to the vehicle delivery. Everything was done from start to finish in a little over an hour. Thank you sir!!!
Posted on Google by Duane Bell
Brandon in Ford service is top notch. Repairs on our work trucks are painless when dealing with him.
Posted on Google by Neil Gibbs
Communication and repairs were great. Thanks Alisha!
Posted on Google by robert Damon
Robinson Brothers has been my go to service dealer since 2019. They continually improve on their service incentives and good customer service. Please don’t change as your value toward the customers is invaluable.
Posted on Google by Joseph Windon
Your service advisor Katie was such a big help! She was ver sweet and very knowledgeable. Highly recommend her .
Posted on Google by Casey Zajkowski
I had an excellent experience thanks to Mike and Ty! From start to finish, both of them were knowledgeable, friendly, and incredibly helpful throughout the entire process. They took the time to answer all my questions, made sure I felt confident in my decision, and never made me feel pressured. Their professionalism and genuine care for customer satisfaction really stood out. Highly recommend working with Mike and Ty if you’re looking for top-notch service!
Posted on Google by Anthony Dorsey
I have been thoroughly impressed with Ford Service since the purchase of my vehicle last October! On my first service appointment, they were able to schedule a time to pick up my car for me and provided a loaner, returning it the following day! The second occasion, I had a recall on my car and they came to fix it in my own driveway. The service rep responds quickly via text and makes it a seamless process. Thank you for making this stress free for me!
Posted on Google by Olivia Bourgeois
I brought my company vehicle to get a truck shifter repaired and wanted to thank Ms. Alicia in the service Dept., for her professionalism and kindness. She took care of our vehicle troubles and was very informative. Alicia kept in contact with us and advised us when the vehicle was ready. She also advised the hours of operations of the service Dept. so myself or associates could pick the vehicle up. Thank you Alicia for going above and beyond your duties!
Posted on Google by Darren Bounds
Love my Explorer! Outstanding dealership! Exceptional service and people!
Posted on Google by BGWJ
Blaire was so wonderful and kind to put up with my schedule changing with work and I am so grateful for her doing that! Byron was right on time and did a very thorough job with my son’s new F-150. He changed the oil, filter and checked the AC. We talked a little about classic cars, too! Byron’s passion for automobiles is infectious! Our family loves the service and quality we always get from Robinson Brothers.
Posted on Google by Christine Conley
Great service, especially by the service manager that I had Alisha! Definitely would recommend Robinson brother in the future!!
Posted on Google by Pj Hahn
Wonderful service! My Ford Bronco sport had two recalls that needed to be taken care of. When I was told that I didn't need to come in for the service and that a technician was coming out to my home to do the service I was in shock. How convenient!!!
Posted on Google by Bonnie Milcarek
Great F250 Diesel service department. Brandon the service writer is very efficient and competent. He is able to deliver my messages/issues to the mechanic(s) accurately. Jeff and Skipper Robinson are phenomenal mechanics and I trust them exclusively with my truck. I would follow them anywhere. I highly recommend this service department for your F250 needs. Update July 2024: I wanted a 2024 Raptor. Reached out to Don. Turns out, that they had one on order that was spec'd out how I wanted it. I put a deposit down, and was able to track the vehicle's progress from the Ford plant. Great vehicle information. Kept me up to date during the complete shipping/ordering experience. Financing was smooth, easy, and very professional. Delivery and PDI was immaculate. Don McClure is an amazing sales person and walked me through every step. Joe Park in finance was extremely prepared, efficient, and knowledgeable in all aspects. It was a pleasure dealing with the entire crew. I only buy from Robinson Brothers Ford, I only use their maintenance facility, and would highly recommend them. Keeping the F250 to do my heavy hauling, and this will be the new daily driver. Added a few more pictures. Update 3/26/2025. Wow. The truck service department has a new facility, just a few blocks from the dealership. Located at 12116 Airline Hwy. Baton Rouge, LA. 70817. The new shop was able to schedule and perform my truck repairs/maintenance very quickly and efficiently. They also do fleet/commercial trucks. Great looking and professional service. Highly recommend you check them out for your truck service needs.
Posted on Google by jwb ii
Mobile service was excellent. On time and professional, gave me other options for services that could be completed via mobile service. Set up to have oil change, etc!
Posted on Google by Shawn Wolkart
Great customer service. It’s hard to get now of days. Thank you Ford
Posted on Google by Alfonso Jeff Turner
We began in 2012 with a Lincoln and we now have 2014 for the last 11yrs we are very satisfied thanks Robinson Brothers
Posted on Google by Mattie Williams
Very satisfied the service people were very helpful and knowledgeable, and kept me informed all the way through the process
Posted on Google by Tony Horn
Excellent service and the customer service was superior.
Posted on Google by Angela S
Ollie is a great service manager, work was quick and clean. I knew car was a problem child going in, but they knocked it out the park!
Posted on Google by David Jenks
I wanted to take a moment to express my appreciation for the outstanding service I received from your service department. When I recently visited the dealership, a young lady informed me about your mobile service option—something I was previously unaware of. She was incredibly helpful in explaining how it worked, and I’m so grateful for the recommendation. The technician who came out to service my vehicle was prompt, professional, and extremely knowledgeable. He took the time to explain the process, answered all of our questions, and provided a detailed invoice once the job was completed. The convenience of having the service done at home, combined with the excellent communication and expertise of your team, made this a fantastic experience. Thank you for offering such a great service. I will definitely be using it again and recommending it to others!
Posted on Google by Cathy Lawson
Ricky Zimmerman and the staff at Robinson Brothers Pro Elite Commercial Services exceeded our expectations. Staff were extremely professional and service was timely and efficient. Highly recommend.
Posted on Google by Jodi kimbrell
Siempre cuando vengo a hacer el cambio de aceite de mi carro chelsea siempre es amable y atenta muchas gracias chelsea
Posted on Google by Jose Garcia
First Ford From life long mopar owner and don’t think I’ll be switching back.
Posted on Google by Adam Salsbury
The staff from the person that answers the phones to the tech that work on my car was the most friendly and most helpful to me! My car was pickup from my workplace and had the repairs done very quickly! I give the a thumbs up all the way around!!!
Posted on Google by Sherri O'neal
The Robinson Brother Ford/Lincon dealership did a great job, alittle slow on getting some of the parts, but that was due to the winter weather storm we had in January 2025 I was satisfied
Posted on Google by donna clayton
Siempre cuando vengo a hacer el cambio de aceite de mi carro chelsea siempre es amable y atenta muchas gracias chelsea
Posted on Google by Jose Garcia
The service team was very helpful and welcoming. Alisha was my main contact. She was very accommodating, and kept me up-to-date on my vehicle's status.
Posted on Google by Scott Bergeron
Great selection of vehicles at reasonable prices. Plenty of great deals to be made by knowledgeable employees.
Posted on Google by Marilyn Doucet
Alisha Williams provided the best customer service I have had from ANY company in the last 5-10 years. She was awesome to deal with and always followed up when she said she was going to, something that is rare in this day and age. I had to take my 2022 Expedition in for transmission work, which is not a pleasant situation since it only had about 45k miles. But, Alisha turned an unpleasant situation into a pleasant one with her professionalism. In the industry I’m in, I deal with service depts and mechanic shops pretty regularly, and they are normally a nightmare to deal with. Alisha is in the top 1% of service advisors that I’ve ever dealt with. Well done, Robinson Bros, you have found yourself a star!!
Posted on Google by Jarrod Weeg
Alisha at Robinson Brothers Ford was great. She kept me up to date on one of my fleets vehicles that needed a new horn. I got updates day to day and got very quick responses when needed. I look forward to working with her again if issues arise with any of my other fleet in the coming seasons. Alisha comes highly recommended.
Posted on Google by Dionte Smith
Great and friendly service
Posted on Google by Tina Johnson
Amazing customer service! Love this dealership.
Posted on Google by Amy David
Everything was perfect
Posted on Google by Byron Patureau
Excellent experience. Service was easy. They came to my work and performed service there.
Posted on Google by Mark Josephs
They always take care of you in a timely manner. Every time i go i get the same great service.
Posted on Google by james turner
The team at Robinson Brothers is awesome! Aaron was a great salesman; very nice and cares about his customers . Also Randy the financial manager was very thorough and helpful, made me and my wife feel at home. Nick, who is the manager, is very effective! They have a great team. I highly recommend Robinson Brothers for your next vehicle! Thanks Britney Sanders from Ford Memphis Region for recommending this excellent place of business!
Posted on Google by Brian Sanders
Great job, good people change oil & rotate tires in 30 minutes
Posted on Google by patrick welch
After 20 years of not going to the dealership for routine service, Robinson Brothers may have given me a paradigm shift. It's comparable in price and not a bad experience. So far my 1st 3 oil changes have been there. I may even get all crazy and let them change my cabin filter one day........
Posted on Google by A Becnel
Robinson Brother’s is the only place I’ll go for a new car. Kaleb and Edwin are fantastic! Even Mr. John in finance was a joy to work with!
Posted on Google by Randall Gremillion
Salesmen were friendly and very helpful.
Posted on Google by Marcia
From sales to parts & services these outstanding team members has gone above & beyond taking care of my new/used vehicle needs: Simply awesome!
Posted on Google by Charles D. Harrell
Andy Parrino sold us a mustang in 1999 at Audubon Ford. He was so great to deal with, that when we decided to purchase another Ford, I called Robinson Brother’s to see if, by chance, Andy might still be selling cars. Since Audubon Ford had become Robinson Bros, it was a long shot, but I gave it a chance. BINGO!!! Andy was there! He found us the exact white F150 pick-up we wanted. Throughout the entire transaction, he was great! He’s knowledgeable about the vehicles he sells, he’s extremely personable and we will absolutely buy all of our Ford products from Andy Parrino and Robinson Brothers.
Posted on Google by Ann W
As soon as I entered the store I was asked if I could be helped. I told them what I needed and was immediately checked in and my car was on the rack within 15 minutes. The staff was very friendly and attentive to my needs
Posted on Google by Danny Zeringue
Professional and polite. Timely service. No pressure to pay for unnecessary services or parts. The employees were very persistent and cooperative, and worked with the warranty company to reach resolution.
Posted on Google by Kevin Guillory
Excellent service and price on my new 2018 F150 STX. Also I serviced my 2024 F250.
Posted on Google by ST
Anthony Biagas is wonderful! I have bought 4 vehicles from Mr. Anthony in the past few years and every experience has been great! From the ordering process to receiving the vehicle everything was flawless. He knows every feature the vehicle has to offer and makes sure you are comfortable with everything before you leave. Once you're comfortable with your new vehicle and all its features, Mr. Joe is there to help you close the deal and make sure your getting the best rates available.
Posted on Google by Toby Odom
Great friendly service!!!
Posted on Google by cody gautreaux
Buying from Robinson Brothers Lincoln was an incredible experience. The sales team and finance team were incredibly helpful and transparent. They went above and beyond delivering the vehicle and paperwork!
Posted on Google by Greg Anding
Great service!
Posted on Google by Detailed Garage
I bought my F150 in for the first oil change and tire rotation. The Quick Lane crew got me in and out in no time. It was so fast, I did have a chance to read the front page of the newspaper.
Posted on Google by BRIDGET REED
Great service response by my advisor, Brandon Guillory. Repairs were taken care of without any issues.
Posted on Google by George Dean
Adrian was absolutely amazing. He made me aware of all of my options and was extremely responsive. My previous experiences were that the service I got with my Navigator wasn’t nearly as good as the service my wife got from Cadillac with our Escalade, but this experience changed everything! Again, Adrian was phenomenal!
Posted on Google by Collis Temple
I highly recommend Robertson Brothers. They made everything smooth and expanded their search and sales guy Aaron M. found the truck I was looking for.
Posted on Google by kenny bourgeois
I recently took my 2022 Bronco in for oil and tire service. They also replaced a warranty part. Everything went great. My service advisor was Meghan. She was super helpful and professional. She kept me updated throughout and even offered me a loaner.
Posted on Google by Robert McBride
Robinson Brothers is a superb dealership with administrative and sales personnel who care about your experience. Most dealerships you buy a vehicle but at Robinson, I felt as I was joining a family. They don't just sell you a car, they sell you an experience that will continue after the purchase whether it's maintenance or just questions regarding your vehicle. Our salesman Edwin Pina was excellent in making the best of our experience providing great service and advice on the car.
Posted on Google by Stetson Edwards
Robinson Brothers Ford in Baton Rouge is where I will buy all my vehicles! Easy and quick and efficient operation!
Posted on Google by Cole Black
Jason King is a pleasure to deal with. No pressure and worked up a good price the first round.
Posted on Google by Steve Hughes
Excellent service from beginning to end. Unparalleled in my experience!
Posted on Google by Colette Riha
Great service & Great employees
Posted on Google by Ralph Carter
Brandon is the man!
Posted on Google by tommy means
I made a appointment with Michael at Robinson Ford I had mentioned to him the suv I was interested in and it was little small feeling so Michael suggested the Nautilus I drove it was great I'm only 5'2 and it fit me very comfortable and so smooth on the road and I was driving a Lexus for 14 years I love the Suv He also suggested the darker seats in another Nautilus on the showroom because I have my 4 year old granddaughter with me often and we worked it all out I am proud owner of the 2024 Nautilus its beautiful and comfy was easy for me to set up all the apps for music and alexa
Posted on Google by Shirley Robertson
I made a appointment with Michael at Robinson Ford I had mentioned to him the suv I was interested in and it was little small feeling so Michael suggested the Nautilus I drove it was great I'm only 5'2 and it fit me very comfortable and so smooth on the road and I was driving a Lexus for 14 years I love the Suv He also suggested the darker seats in another Nautilus on the showroom because I have my 4 year old granddaughter with me often and we worked it all out I am proud owner of the 2024 Nautilus its beautiful and comfy was easy for me to set up all the apps for music and alexa
Posted on Google by Shirley Sanford
Kyle made us feel welcomed, informed, and respected throughout the buying/trading process. He actively listened and understood our needs, such as budget and I am so very happy with the vehicle that I drove home in!
Posted on Google by Rachel
Best Ford dealer in the Baton Rouge area.
Posted on Google by John McDonald
Robinson Brothers Lincoln service is doing an excellent job of making me completely happy with my 2024 Nautilus. I really do like this vehicle and the excellent service makes it even better.
Posted on Google by Mark Gremillion
Customer Service is always great. Service was quick or high quality. The customer wait area is always clean and presentable I have been a loyal customer @ quick lane on airline and sherwood for nearly a decade and a half.
Posted on Google by Jey Neauxa
Awesome Job From The Service Department
Posted on Google by Wanda DeMoulin
Awesome Job From The Service Department
Posted on Google by Wanda DeMoulin
Highly recommend Robinson Brothers Ford. Buying a new car can be an intimidating and timely process, but Robinson Brothers and Mr. Anthony Biagas were great to work with and made sure the process went smoothly.
Posted on Google by William Daniel
Quick professional service, no money grabbing overselling of products or services, I went in got what I asked for, received it, and was happily on my way!!
Posted on Google by Pat P
One of the easiest transactions I’ve ever made. I’d recommend Robinson Bros Ford to everyone. Fair price and great communication. SUV was delivered clean, on time and full of gas
Posted on Google by Andy Vaughn
Quick lane is great. Service staff are very nice. Keep me informed on service time. I am always in and out with in an hour if not less than 45 minutes.
Posted on Google by mary eymard
Fast and friendly service and sales - I would recommend Robinson Brothers to anyone
Posted on Google by Banten House Tea Room
Fast and friendly service and sales - I would recommend Robinson Brothers to anyone
Posted on Google by A Google User
Quick Lane has the absolute best customer service that I have ever experienced & they are fast. Give them a raise !!!!
Posted on Google by Monica Jones
Everyone was great especially Ollie in the service department All the way up to the Management team! I will definitely do more business in the future.. If you need a new or used vehicle or service your existing vehicle, Please go see the team at Robinson Brother Ford here in Baton Rouge, Louisiana.. Excellent service!!!!
Posted on Google by Chadrick Jackson
Quick Lane has the absolute best customer service that I have ever experienced & they are fast. Give them a raise !!!!
Posted on Google by Monica Jones
Excellent customer service provided by Adrian during my recent visit for warranty service on my 2020 Aviator
Posted on Google by Janean Durbin
Todd greeted me promptly as I arrived to assist me. He was very warm and welcoming. My experience was very positive. I would highly recommend Robinson Brothers. Ask for Todd!
Posted on Google by Rhonda Jasper
Jackson was great to deal with and made the car buying process so enjoyable
Posted on Google by Sami Sylvester
Todd greeted me promptly as I arrived to assist me. He was very warm and welcoming. My experience was very positive. I would highly recommend Robinson Brothers. Ask for Todd!
Posted on Google by Rhonda Jasper
Honesty and respect in the sales approach with no wear down BS as at some other dealers. Respected my time and intelligence and sold me and my wife new vehicles.
Posted on Google by Roger Powell
Great service quick in and out.
Posted on Google by Jonesy EJ
5-star service. Highly recommend taking advantage of the mobile service, they came to my office and changed my oil and rotated my tires.
Posted on Google by John Spruell
We strugggled at first to understand charging options and were actually running low despite trying different chargers. We did not have an adapter to use a Tesla station so the dealer brought us a loaner and took the car and charged it to over 80%. We learned more about the options and how to and appreciate the dealer for helping us through this phase. We now know what we need to do and the options available to us. Working on the home installed pro charger now and we thank Robinson brothers for helping us in this pinch.
Posted on Google by william jacocks
Friendly, prompt with quality work at Robinson Brothers Ford Quick Lane, my new go-to service shop.
Posted on Google by Greg Dodge
It was great. Went to service dept. first and asked how long for oil change and they directed me to Quick Lane where it would be quicker. At Quick Lane, Jeremiah was very professional, and informed of everything I needed to know and even issues in the past.
Posted on Google by Wesley Williams
I love my Lincoln and the service is always fantastic. Adrian is the best!
Posted on Google by Shelley Graphia
Jason King and Aaron Mougeot were amazing from start to finish. They are so friendly and helpful and answered all of my questions which were many! I highly recommend them if you are buying a new car. I love my Lincoln Nautilus!
Posted on Google by Tracy Delaney
Overall great experience! Jackson was really helpful. He worked with us to get exactly what we wanted within the price we wanted to pay. He was very responsive. It was quick and hassle free.
Posted on Google by Angie Balli
Needed a part from my 2015 F150, and I was trying to go to a dealership closer to home, which was closed on a Saturday when I needed the part. However, Robinson Brothers Ford was readily available. The gentleman knew exactly what I needed and to put icing on the cake, he had to part waiting for me at the counter when I arrived. In and out, in less than 5 minutes. It took longer for my debit card to go through than it did for them to get my part ready. Absolutely fantastic. If I have the chance, I will be going back to them again.They were awesome and the part that I got from them fixed my problem the first time.
Posted on Google by Darryl Bell
I give Robinson Brothers a five star rating , they have always taken good care of my vehicles.
Posted on Google by Trevor Kendrick
Very attentive to my needs. Professional work done in an exceptional time line to complete the work done on my navigator They took very good care of it. Service writer was extremely helpful.
Posted on Google by Dave LAGRONE
Robinson Brothers Service Department did an awesome job when I had to have my vehicle serviced! They scheduled my appointment, and the arrival time for pickup and delivery was very prompt!! I was able to continue my regular routine without any interruptions, because of the loaner that was left with me! Thanks so much Service Department for all of the hard work and dedication .
Posted on Google by Karen Burks
Wonderful experience!
Posted on Google by Trevor Gregory Printup
Timely, informative and easy.. the guys were all great.. I will be back
Posted on Google by Karen Guidry
Robinson Brothers appears to care.. my Bronco was leaking from what we believe was the differential.. sure enough Robinson Brothers mechanic found the issue.. they put me in a rental and text me updates along the way. I was happy with the “care” they vibed as a valued client. I hope I don’t have to return but if so, I look forward to it.
Posted on Google by Patia LaCour
Love their mobile service. Everyone is very friendly & helpful at this dealership.
Posted on Google by Susan Shelton
My total experience from purchasing my car to financing and delivery was exceptional. The people that work at Robinson Brothers Ford love their jobs and it shows.
Posted on Google by Jeanne Woods
My experience with Robinson Brothers was totally hassle free. Will definitely use them again!!
Posted on Google by Nick FaKouri
Great service. The technicians made sure I was kept informed about my service. They got me in and out in a timely manner.
Posted on Google by Tiarra White
Great costumer service! Costumer service its on point, Adrian is the man when it comes to scheduling services and repairs. I took my 2019 Lincoln Navigator...
Posted on Yelp by Ricardo R.
Needed 2 tires, called and ordered tires, service to replace was quick and at a fair price, employees were very helpful
Posted on Yelp by Norm B.
i want to thank Donovan for a great experienc. i was concerned about getting their at 5 pm, but the took me right in and was finished in less than 20 mins....
Posted on Yelp by Michael C.
Awesome experience with Johnnie Lee, I wish every car salesman was like him around the world!!!!! After shopping around for days. Robinson Brothers/ Johnnie...
Posted on Yelp by Shaprece E.
Great location. Very accessible and convenient. Great knowledge service department. The Robinson Brother's team is very easy to work with. I like their inventory....
Posted on Yelp by Mary B.
Customer service was excellent!!! I highly recommend them if you ever have any issues with your auto. Because usually Ford, means found on the road dead,...
Posted on Yelp by Donna V.
Excellent customer service and friendly staff, especially Johnny at the used car lot. Fair pricing for buying and selling a vehicle.
Posted on Yelp by Cas T.
I would buy 10 more cars from them if I could! Don went over everything in the car so that we knew how each part of the car worked and what it was used for....
Posted on Yelp by Brooklyn W.
Oil change, air filter, and tires rotated in 35 min. I left several valuables out prior to service and nothing was moved or missing.
Posted on Yelp by Michael M.
I had to have my car towed to the dealership because it wouldn't start. I'm from out of town so i didn't really know where else to go. Service was good and...
Posted on Yelp by Lynda B.
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