Robinson Brothers Dealer Reviews

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All Reviews 810 Google 810
Beau locked in and helped me lock in on a great deal for a new car
Posted on Google by Nolan Waguespack
Give Jessica a raise!!!
Posted on Google by Ken Rish
Much thanks to Adrian and the Robinson Brothers crew that serviced my Lincoln MKX. It’s good to be back on the road in a reliable vehicle and thats to all who made that happen. Thanks again and that’s why I always bring it back to the dealership for service. Very professional and awesome service. Thanks Again!
Posted on Google by Deborah Parker-johnson
Extraordinary! Exceptional! Above and beyond! Very impressive, genuine “at your service” attitude reflected in follow through to do as they said they would do. Adrian Almodovar is to be HIGHLY commended!!! The teamwork and synergy between sales, Aaron Mougeot, and service, Adrian Almodovar, and vehicle transport, Gary George, on a continual basis is remarkable. Service AFTER the sale! What a breath of fresh air!!!
Posted on Google by art soileau
Harley was my sales rep, and he made the process very smooth. He was able to pick out the truck I wanted from my descriptions on the first try. Joe was my finance guy, he did very well explaining everything with me. He didn’t try to haggle me or up charge. He took off what wasn’t necessary and kept the things I actually needed while keeping me within my budget. Would highly recommend this place to others.
Posted on Google by Kyle Cascio
Kaleb "Ask For Woody" Clark has helped with a couple purchases of vehicles over the past few years. He has gone through the process step by step with me and advised for best outcomes. He is willing to do anything in his power to earn your business. If you're looking for a new or used vehicle reach out to Woody at Robinson Brothers and see if he can make magic happen for you like he did for my family! The dealership is always clean, the staff are welcoming and friendly, and the deals are HOT like the Louisiana summers!
Posted on Google by Hampton Adams
I had a great experience with Beau Brown at Robinson Brothers! He was so helpful and made the car buying process stress-free. I absolutely love my new car!
Posted on Google by Dylan Pinckard
Adrian is the best!! Always helpful and returns calls.
Posted on Google by Judy Jones
Great experience from start to finish - the whole team at Robinson Brothers worked seamlessly to get the deal done. Connor Cavin with the help of Dalton installed some add-ons to get the truck looking just right. Harley made the sale easy and painless. Can’t recommend these guys enough
Posted on Google by Hayden Bergeron
Excellent customer service
Posted on Google by Charles Joseph
Beau was excellent all around. Truly a great experience. Even though we’ve moved out of town we love to come back to Robinson to buy our fords and Lincoln with the great experience.
Posted on Google by Douglas Arabie
Ty and Johnny went available and beyond. I have established a relationship with them and I look forward to the future with them making my purchase experience GREAT every time. They will GET YOU RIGHT AND IF THEY DO NOT HAVE IT ON THE LOT, THEY WILL GET IT FOR YOU. 100% satisfaction guaranteed 💪🏾💪🏾💪🏾
Posted on Google by Odell Wilmer jr
I have enjoyed working with Woody over the last few years. We have purchased a number of cars and trucks with excellent care provided during and after the sale.
Posted on Google by Chris Neusetzer
I had an absolutely great experience working with Conner, the body shop manager. He went above and beyond throughout the entire process to make sure I was kept up to date on my vehicle and always knew what was going on. Conner was incredibly communicative, helpful, and professional. He made sure all of my questions and concerns were addressed and genuinely cared about making sure my vehicle was repaired properly. Most importantly, he made sure the work was done with top-tier quality and that I was completely satisfied with the finished product. It’s not often you come across someone who puts that much effort into making sure their customers have a great experience. I truly appreciate everything Conner did and would absolutely recommend him and the body shop to anyone needing repairs. He deserves recognition for the outstanding service he provided!
Posted on Google by alexa wagley
Beau confidently guided me through the buying process, answering the many questions I had, and asking team members when he was not clear on how to respond, rather than just telling me what I wanted to hear. His kindness and patience with details that were important to my family helped seal the deal. Ford represents excellence in my mind. Beau's wheeling and dealing was nothing short of that.
Posted on Google by Sherri L Brown
I had such a great experience working with Beau Brown when purchasing my car! He was incredibly helpful, knowledgeable, and patient throughout the entire process. He made everything feel easy and stress-free, answered all of my questions, and genuinely made sure I found the right vehicle for me. I never felt pressured or rushed, and his kindness and professionalism really stood out. If you’re looking for someone who truly cares about their customers and wants to make the car-buying experience a positive one, I highly recommend asking for Beau Brown! I couldn’t be happier with my experience and my new car!
Posted on Google by Kaleigh Rose
Good job Adrian with my warranty claim
Posted on Google by Joseph Daigle
Friendly and attentive to my wants and requests.
Posted on Google by Michael Henry
I recently purchased a Bronco from Robinson Brothers Ford. I contacted Woody who has sold other family members vehicles, and both Harley and Woody made the entire process easy and seamless. Highly recommend reaching out to Robinson Brothers if you are in the market for a vehicle. Be sure to ask for Woody (Kaleb) and Harley.
Posted on Google by Travis Reulet
My Sales Expert was Stephen Black and he was extremely helpful, knowledgeable, and professional. That made the entire experience pleasant
Posted on Google by David Sansone
A customer-focused dealership with great inventory and better people. Woody was outstanding and everyone else was the same. I won't buy my next vehicles elsewhere.
Posted on Google by Joel Dupre
We had a great experience with Robinson Ford Lincoln recently. We were having trouble with our car and brought it in to get diagnosed. Adrian Was on it right away. He actually reached out to Lincoln to see if they would provide some sort of assistance since we were out of warranty, and there was a known issue. Lincoln actually paid a large portion of the bill even though we were out of warranty. Adrian actually was able to give us a refund on the amount that we paid. I’m very pleased with Lincoln and will continue to do my business with them. This experience was just one of the reasons. Robinson Brothers Ford Lincoln is highly recommended
Posted on Google by Kevin Guillory
Their mobile maintenance crew and customer service is really top notch. They definitely go above and beyond. I had regular maintenance done one day then they contacted me that I had a recall and sent someone out same day to take care of that.
Posted on Google by Shantel Gerace
Easiest car buying process I’ve ever had! Highly recommend!
Posted on Google by Lisa Pressley
I had my vehicle serviced yesterday by Robinson Brothers Ford and the experience was great! I scheduled an oil change and tire rotation and they came to my work and performed these services in the parking lot for no additional charge. Robinson Brothers Ford is my new go-to place for all maintenance on my vehicle.
Posted on Google by Desire' Nichole
Great service
Posted on Google by Ricky Zimmerman
I could NOT be happier with my purchase! Harley Vaughan was incredibly patient, informative, and went over and beyond in helping me every step of the way!
Posted on Google by Tara Hayes
My experience with Robinson Brothers “Lincoln” has been flawless. I love my Corsair and get so many compliments!
Posted on Google by Desha W
Adrian did a great job of getting me in and out! Thanks!!
Posted on Google by Reginald Carolina
Welcoming and patient staff, Jackson Hodson was very helpful and diligent in finding the truck that I was looking for and financing was a breeze.
Posted on Google by chris Maestas
Ollie was very helpful in resolving the issue with my car.
Posted on Google by Jayah Jones
Just bought our second vehicle from Robinson Brothers. The customer service and efficient process made the process very simple. Ty Wire was a fantastic salesman! If you’re in the market for a new vehicle, go ask for Ty!
Posted on Google by Glen Taylor
We have dealt with this dealership for years. Always great and fair service.
Posted on Google by Robert Overall
I had the BEST experience working with Adrian and Ashley! They were very helpful during the whole process and made sure my vehicle was taken care of properly! The service was excellent!! If you’re looking for service on your lincoln, they are the people to trust!!! 100% highly recommend!!
Posted on Google by Isabella Weber
Adrian was professional, courteous, and communicative throughout the repair process. My windows have never rolled down more efficiently. Can’t wait to come back!
Posted on Google by Ashley Rodgers
I am very please with both the hospitality and service that I receive when visiting the Robinson Brothers Ford Lincoln dealership. Adrian the is always helpful in ensuring that my vehicle gets what is required at the appropriate intervals as well as taking the time to explain all necessary service needs. Thank you!
Posted on Google by Andre Marsh
ADRIAN IS ONE OF THE MOST PROFESSIONAL SERVICE WRITERS I HAVE EVER WORKED WITH. I WILL BE USEING ROBINSON BROTHERS LINCOLN, FOR AS LONG AS I CAN SEE, INTO THE FUTURE!
Posted on Google by Jeramiah Baker
It is always a pleasure to have Kamen Muse as my Service Representative. He is patient, takes his time and very knowledgeable when it comes to serving me with my F150. No matter the circumstance Kamen is true to his customers. He is a valued Service Representative at Robinson Brothers Ford/Lincoln!
Posted on Google by Anita Dupuy
Adrian Is an Awesome Person, He greet you as a person as if they’ve been knowing you, That make me put trust in Robinson Brother He shows care about your Concern for your Vehicle Yeah, he need 10 stars
Posted on Google by Edmond Davis
Fast service with no nonsense. Good team.
Posted on Google by Joseph Carey
So happy to be apart of the family! Harley made this process smooth and simple. Very enjoyable experience. I feel taken care of by the whole team! Thanks for everything!
Posted on Google by Grant David
We have done business here for at least 15 years and I would definitely recommend Jason as my # one choice in sales.
Posted on Google by B F
Very accommodating and great service. The technician was very knowledgeable and very nice.
Posted on Google by Julie Tullier
Today I came in for a camera recall on my 2016 Lincoln MKC. Adrian offered excellent customer service. I am extremely satisfied.
Posted on Google by Deborah L Chenevert
Great experience with woody! Very easy to deal with. Highly recommend! -Hayden & Londyn Hancock
Posted on Google by Londyn Hancock
Amazing customer service! Love this dealership.
Posted on Google by Amy David
I’m very pleased with my experience at Robinson Brothers Lincoln.My Roof liner was repaired diligently due to the insistence of Mr. Adrian Almadover. I got my MKC back into my hands with in one hour of my arrival at Robinson Brothers Lincoln.👍🏽Way to go Adrian.And my Technician did a wonderful job with the repair..God bless everyone at Robinson Brothers Lincoln.May their busy continue to prosper.
Posted on Google by Sidney Chanet
Adrian had my car diagnosed same day and back to me the next. Quickest service EVER! I’m a very satisfied, happy camper!
Posted on Google by Michelle West
I had an outstanding experience with Robinson brothers ford. Mr. Kaleb Clark came straight to me ready to help and he did exactly what I needed to drive this beauty off the lot. Huge thank you to Kaleb for everything he did to ensure I was pleased.
Posted on Google by Reed Waguespack
Ask for Woody! He and his team were AMAZING! So appreciative for such a smooth and pleasant experience.
Posted on Google by Kim Waguespack
Aaron Muergot and Don McClure!!!!!! I think i spelled Aarons name wrong but nonetheless these two guys are amazing. They get six stars!!! I purchased a 25 Explorer ST last year and went back this year for the 26 Explorer ST in that Marsh Gray color. Its fantastic!! Love the car. I will gladly buy from these guys every single time I am in the market for a vehicle. As long as they have what I want they get my business because they will keep it 100% honest and transparent. Super helpful, incredibly respectful, and they are the only two guys I will feel confident enough to send my wife in by herself. I work in the car business so I know how it goes, my wife does not, but not once have they ever attempted anything shady. I absolutely love their attention to detail and their customer service that feels like true customer satisfaction is at the forefront of how they operate and conduct business.
Posted on Google by Baby T
Woody was great! He very knowledgeable about the vehicle I was looking at and answered all of the questions I had!
Posted on Google by Joey Thibodeaux
Easy to work with peoppe
Posted on Google by James Kimball
Another perfect buying experience with Kaleb Clark at Robinson Brothers Ford!
Posted on Google by John Tabor
Once again I was treated with the utmost respect and courtesy by the staff at Robinson Brothers!!! Can’t imagine going anywhere else…
Posted on Google by steve dicharry
Kaleb and Cody are winners always willing to provide support when needed!
Posted on Google by Jacob Adams
Great experience! Kaleb really helped us out working around our busy schedule! We needed to get things done fast and he went above and beyond to meet our needs and find me my perfect new ride!
Posted on Google by Afton Matherne
Great customer service. Kaleb made this the easiest and painless car buying experience I’ve had to date.
Posted on Google by Jordan
Absolutely the easiest vehicle buying experience I’ve had. Woody made the purchase very easy and communicated updates on our vehicles transit status. We were in/out very quickly.
Posted on Google by Michael Rogillio
Super fast and friendly service, very helpful team! Def will b back!
Posted on Google by Marissa Swaggerty
Harley was so much help & so knowledgeable. Couldn’t recommend him more - thank you to the team for getting my dream vehicle!
Posted on Google by Tomi Leonard
Kamen was an amazing communicator, super down to earth and did a fantastic job with my car. Highly recommend to anybody looking to get their vehicle serviced!
Posted on Google by Tomas Vrbada
Service was quick. Desk person Derek was professional and courteous. Everything was good!
Posted on Google by R C Jukkola
Our vehicle recall issue was fixed seamlessly. The technician Jose was curious and professional. And the service was performed at my home. Very convenient.
Posted on Google by Bernadine Lebrane
We had a great experience purchasing our new 2026 F-150! Harley is an outstanding salesman! He is very friendly and very knowledgeable. Harley and Bryan made the whole process easy! We felt treated like family!! Thanks so much!
Posted on Google by Laura Browning
Cody and his brother were my salesmen. Took me around and showed me all the great features my new ride has. Very good service and attention to detail made the entire process seamless. Many thanks to the sales manager Woody for making it a great experience!
Posted on Google by Frank Dedman III
Every staff member I encountered was extremely professional, polite, and helpful. The entire process was quick, easy, and efficient.
Posted on Google by Farrah Benedetto
Great Experience
Posted on Google by Geno Productions
I recently bought a car with the help of Jason King as my sales consultant. He thoroughly walked me through everything about the car, there was no pressure and he was respectful. He made it an easy and enjoyable experience, I would recommend asking for him if you need to buy a car!
Posted on Google by Kathryn Tilbury
Excellent service! Courteous, prompt and helpful staff. Would recommend to all without reservation.
Posted on Google by Jan Benanti
Robinson Brothers Lincoln service was great. Check in was quick and service was performed quickly making me completely happy with my 2024 Nautilus. I really do like this vehicle and the excellent service makes it even better.
Posted on Google by Mark Gremillion
Robinson Bros. Ford is very professionally operated. Don McClure was a great sales person to deal with from my initial special order with him to the arrival of my new truck.
Posted on Google by Don Stewart
Awesome Job From The Service Department !!! 👌👍
Posted on Google by Wanda DeMoulin
The service is very convenient. I have recommended it to several people already.
Posted on Google by Marcus Mcdonald
Very informative and professional.
Posted on Google by Steven Spears
I had my Ford truck’s sunroof repaired by Kamen Muse, and the entire experience was outstanding. The customer service was excellent from start to finish. The repair was completed quickly, the process was easy, and there was absolutely no hassle. Kamen was professional, knowledgeable, and kept me informed throughout the repair. My sunroof works perfectly again, and I couldn’t be happier with the service. I highly recommend Kamen Muse to anyone looking for quality work and a smooth, stress-free experience!
Posted on Google by Jailon Williams
Well satisfied with Miss Jessica Morgan on my visit!
Posted on Google by Lane Wolfe
This time at Robinson Ford is what customers want to see happen. Jessica listened to my concerns. Explained issues. Impressed.
Posted on Google by Summer Knigjt
Service advisor, Ollie, was responsive to communication. Work was completed adequately
Posted on Google by Shawn Wolkart
Service was great with Ollie. Radio finally works!
Posted on Google by Ronnie Spann
My first maintenance experience with Robinson Brothers Lincoln was a complete success! They picked up my 2025 Nautilus Reserve 3 and delivered me a loaner. My vehicle was then returned back to me super clean! Thank you for this awesome service!
Posted on Google by Elois Nelson
A great experience in the Service Department this past week! Adrianne took my Lincoln Nautilus in and gave me a loaner for the weekend. I’m very pleased with the service dept!
Posted on Google by Carmen Ramber
Very good. Ashley did a superb job scheduling my service and picking up my car. Service was prompt. Communication very good. A+
Posted on Google by Calvin Wilbert
It was a refreshing experience. Mr. Adrian was professional, courteous and helpful. Also the fact that I took a shuttle to my place of work when I left my car and the picked me up when they finished. The shuttle driver, Mr. Eddie, was also profession, courteous, and helpful. All together making my experience wonderful.
Posted on Google by Sandy Collins
Mobile service is the best customer service that could be provided in this day in age. Fast, friendly, and affordable.
Posted on Google by George Martrain
Malakai sold me my Bronco back in December and it was great! Highly recommend him and this dealership!
Posted on Google by Wicked works
Very good
Posted on Google by Calvin Wilbert
A recall part was replaced in my lincoln. Only waited less than thirty minutes to have the part replaced. Adrian was very supportive, professional, and knowledgeable.
Posted on Google by Janet Severan
Excellant communication during service process. Delivered when promised.
Posted on Google by Howard Tull
Quick lane is great. Service staff are very nice. Keep me informed on service time. I am always in and out with in an hour if not less than 45 minutes.
Posted on Google by mary eymard
Lincoln service department was extremely professional and friendly. They have great communication, I received text updates from Adrian every step of the way. If I had a question, I would text them and receive a response within minutes. I would definitely bring my vehicle back.
Posted on Google by Jennifer Doucet
Mobile service is the best customer service that could be provided in this day in age. Fats friendly and affordable.
Posted on Google by George Martrain
Great customer service from day one. The team is very helpful. The whole experience was Great!
Posted on Google by Terri Lumar
Ollie is amazing, I never have to worry, he always makes sure things get done!
Posted on Google by Katelyn Napier
Ollie is a superstar give him a raise
Posted on Google by Clarence Lewis
Andrine and his girl are excellent. I would tell anyone to go to Robinson Brothers
Posted on Google by Terry Ledet
I had a recall for my Ford Expedition and also needed an oil change. I called Robinson Brothers and they sent a young man who picked up my car and left a Ford Explorer for me to use. The service was fantastic and professional. Thank you!!
Posted on Google by Kathy Hains
First Ford From life long mopar owner and don’t think I’ll be switching back.
Posted on Google by Adam Salsbury
Service department (Jessica) did a fantastic job of keeping me updated on the progress of my vehicle. Mr. Eddie made the ride to get my car go smoothly, he is definitely a great part of your team.
Posted on Google by David Kirkpatrick
Good afternoon. On Monday morning, July 14, 2026, in spite of the rain, when I arrived at Robinson Bros. I was greeted with a very pleasant Good morning by Ms. Jessica Morgan. She explained the details of the work that was to be done concerning the recall. She also shared about how long the repairs would take, and once the repairs were completed she would let me know . I was very pleased with the service because everything was done in a professional and timely manner. Thank you. Sincerely, Mrs. IRA DELORES WILMER
Posted on Google by Ira Wilmer
I want to thank Steven for making the entire process seamless. My time is very limited, and he had everything prepared for me while I was traveling. All I had to do when I returned was sign and pick up the car. I truly appreciate your professionalism and efficiency. Thank you, Steven!
Posted on Google by Kelly Willey
Ty at RB Preowned was absolutely wonderful! Love my car!
Posted on Google by KT Mallett
I have been a customer of Robinson Brothers for over 20 years. I’ve always received excellent deals on my vehicles and great service. Their service team is exceptional. Every time I’ve needed assistance, they’ve always answered my questions and helped me resolve any issues in a timely manner. Also, Derek and his team in the Quick Lane Department are awesome! This week I had a flat tire and even though it was almost closing time, they stayed late to fix it. Thank you!!
Posted on Google by Sherri
Robinson Bros were transparent and kept me informed with updates all throughout the repair process. Prices were reasonable and I was very pleased with Katie Pickard’s phenomenal service!
Posted on Google by Ben Ruggeri
Great honest experience and good deal from Robinson. Highly recommend. My salesman (Jason King) was excellent
Posted on Google by Craig Latiolais
All recalls fixed, oil change & tire rotation all in my driveway. No more waiting for hours in the service dept at other dealership. Mobil service is awesome.
Posted on Google by Resa Davis
Katie and her team in the service department were great. She kept me updated on my vehicle and was professional and polite. The service team got my truck in and out in under 48 hours. I stopped at another dealership and they told me it could take up to 7 days for service. I highly recommend bringing your vehicle to Katie at Robinson Ford if you need service.
Posted on Google by Hal Howat
Sales person was very knowledgeable of the vehicle and its functions and very friendly and upfront. We will see how they do in the long run.
Posted on Google by Billy Hoover
The sales team of Anthony and Ashley did a spectacular job. They made me feel comfortable in the process and that they will help me when service is required.
Posted on Google by Dan Donaldson
If you’re in the market go see Mr. Anthony Biagas at Robinson Brothers He knows what he’s talking about and makes you feel very comfortable buy my vehicle from him was a pleasure
Posted on Google by Angelle Ellenberger
I had a recall on my Nautilus that I bought from Robinson Brothers Lincoln. They picked up my Nautilus and brought me a loaner (Nautilus) for the day. I also recently had an oil change with same service. Pick up and deliver back to my residence. Very good communication throughout the process. I love the courtesy pick up and delivery process. My car was return with. A few hours. Very satisfied
Posted on Google by Carla Maxwell
Anthony was fantastic. I could not have asked for a better experience. He got me exactly the car I wanted in 2 days. I would definitely shop with Anthony at Robinson Brothers Ford again. Thanks Anthony!
Posted on Google by Rachel Harper
Our family had the BEST experience at Robinson Ford. We cannot recommend them enough! We purchased two vehicles in the same day and from start to finish, the process was smooth, stress-free, and actually enjoyable. Our salesman, Aaron, went above and beyond to make sure we felt confident in our choices and got exactly what we needed. He was knowledgeable, patient, honest, and treated us like family instead of just another sale. The finance manager, Joe, made the process quick, easy, and stress-free! Professional, knowledgeable, and explained everything clearly, couldn’t have asked for a better experience! Kudos to great team work! If you’re looking for a new vehicle, do yourself a favor and ask for Aaron—you’ll be in the best hands!
Posted on Google by T H
Exceptional service & experience.
Posted on Google by Leslie Noto
Great service and good communication!
Posted on Google by Charles Mury
very good customer service, friendly staff and speedy service. it was a routine preventive maintenance service and it went very well.
Posted on Google by Sotirios Stathakis
Love the fact that they come to me instead of me having to go sit in a waiting room while car being serviced.
Posted on Google by Gwen Prestridge
Great F250 Diesel service department. Brandon the service writer is very efficient and competent. He is able to deliver my messages/issues to the mechanic(s) accurately. Jeff and Skipper Robinson are phenomenal mechanics and I trust them exclusively with my truck. I would follow them anywhere. I highly recommend this service department for your F250 needs. Update July 2024: I wanted a 2024 Raptor. Reached out to Don. Turns out, that they had one on order that was spec'd out how I wanted it. I put a deposit down, and was able to track the vehicle's progress from the Ford plant. Great vehicle information. Kept me up to date during the complete shipping/ordering experience. Financing was smooth, easy, and very professional. Delivery and PDI was immaculate. Don McClure is an amazing sales person and walked me through every step. Joe Park in finance was extremely prepared, efficient, and knowledgeable in all aspects. It was a pleasure dealing with the entire crew. I only buy from Robinson Brothers Ford, I only use their maintenance facility, and would highly recommend them. Keeping the F250 to do my heavy hauling, and this will be the new daily driver. Added a few more pictures. Update 3/26/2025. Wow. The truck service department has a new Pro Facility, just a few blocks from the dealership. Located at 12116 Airline Hwy. Baton Rouge, LA. 70817. The new shop was able to schedule and perform my truck repairs/maintenance very quickly and efficiently. They also do fleet/commercial trucks. Great looking and professional service. Highly recommend you check them out for your truck service needs.
Posted on Google by jwb ii
My service was quick and efficient Ms. Deaun did everything I asked. She kept me informed and the quoted price never went above what was originally quoted. Deaun is amazing at what she do she made me feel welcomed the moment I came to Robinson Brothers. Thank you Deaun!! ❤️
Posted on Google by Joana Steir
My service was quick and efficient Ms. Deaun did everything I asked. She kept me informed and the quoted price never went above what was originally quoted. Deaun is amazing at what she do she made me feel welcomed the moment I came to Robinson Brothers. Thank you Deaun!! ❤️
Posted on Google by A Google User
Quick Lane is the place to be if you’re wanting, fast courteous service. These guys are honest and great to work with. HIGHLY RECOMMEND!!
Posted on Google by Nikki Harrell
I work at a dealership and my expectations are high. DeAun was amazing! She kept me informed, answered all my questions, about my recall. " Highly recommend her!”
Posted on Google by A Google User
Kaleb and Ty were extremely helpful and worked with me and n order to make the deal materialize. They delivered my Raptor to my home, which was nice. The Dealership personnel all seemed to be friendly and very helpful. Robinson Brothers is much more of the lost Dealership experience which also focuses on relationships and fostering a feel of family.
Posted on Google by R R
I work at a dealership and my expectations are high. DeAun was amazing! She kept me informed, answered all my questions, about my recall. " Highly recommend her!”
Posted on Google by Ashley Stuckey
Not our first purchase from Robinson Brothers and again it went very smooth. We love our Nautilus!
Posted on Google by Karen Ardoin
Quick and efficient. Friendly.
Posted on Google by Glennell Cottrill
Deion with Robinson Brothers Ford Service department, Tracy and Austin with Quick Lane went ABOVE AND BEYOND to help me with my car today and allowed me to get back on the road to help serve patients. I truly felt like I was part of a the Robinson Brothers family with the 5 star treatment these AMAZING team members provided me today! Thank you all for what you to do help our community every day!!! Liz
Posted on Google by Liz russell
This is one of the best dealers I have been too. The dealership is so clean and the people are professional. They are very professional, but personal. The sales person know about all the features of the vehicle and took time to walk us through and make sure we understood the vehicle before leaving the dealership.
Posted on Google by Kenneth Soniat
How do I start? Ms. DeAun was great from beginning to end. She kept me informed on the process I never felt more comfortable with bringing my truck to a dealership than I did with her. Thank you so much Ms. DeAun and Robinson Brothers for taking care of me.
Posted on Google by Karrson Stewart
How do I start? Ms. DeAun was great from beginning to end. She kept me informed on the process I never felt more comfortable with bringing my truck to a dealership than I did with her. Thank you so much Ms. DeAun and Robinson Brothers for taking care of me.
Posted on Google by A Google User
My service advisor, Mr Kamen Robinson, was PROFESSIONAL, KNOWLEDGEABLE and his customer service skills is second to none. Mr Robinson is definitely an asset to Robinson Brothers Ford.
Posted on Google by Dana B
I went to the collision repair part. By far the best place to take your vehicle too! They had mine repaired and done within a week. They were the nicest guys!!! And had my front bumper on my truck looking better than before I messed it up! I would give them a thousand stars of a rating if I could!!! HIGHLY RECOMMEND
Posted on Google by Lizzy Poole
I went to the collision repair part. By far the best place to take your vehicle too! The manager (I think it was) was so nice and led me right where I needed to go. They had mine repaired and done within a week. They were the nicest guys!!! And had my front bumper on my truck looking better than before I messed it up! I would give them a thousand stars of a rating if I could!!! HIGHLY RECOMMEND
Posted on Google by Lizzy Poole
I came to the dealership to look at the 2025 Lincoln Aviator. Once I sat in the vehicle and drove it, I was in love! The Aviator checked all of my boxes and then some! Anthony and Ashley were amazing, extremely professional, very informative and detail oriented with the purchase of my new Aviator. They went above and beyond for me, from sales to finance. They even stayed late for me to purchase and drive my new car home that same day without any hesitation. Top notch customer service all the way! Thanks again, Anthony and Ashley, it was a pleasure doing business with you and the dealership! Pam Tennyson
Posted on Google by Pam Tennyson
Not our first purchase from Robinson Brothers and again it went very smooth.
Posted on Google by Karen Ardoin
Great service and easy buying process. This was my fourth purchase there, and we will be back again.
Posted on Google by Bryan Simmons
Outstanding customer service. It was a pleasure working with Katie Pickard. She was knowledgeable, friendly and was able to answer all of my questions. She kept me informed during every step involved in fixing my truck. Robinson Brothers has a winner with Katie. They definitely have my future business.
Posted on Google by Lester Hitchcock
Extraordinary! Exceptional! Above and beyond! Very impressive, genuine “at your service” attitude reflected in follow through to do as they said they would do.
Posted on Google by art soileau
I had a great buying experience and the sales team was extremely professional and helpful!
Posted on Google by Steven Pickering
My sales person, Mike Beloso, was extremely easy to work with. He was quick to work up different price points on various trucks, and he communicated everything clearly. He was friendly and didn’t pressure me. He wanted me to be comfortable with my final decision on the F150. He has also been very responsive with after-sales follow-up regarding the bedliner and other accessories. Randy in finance was also very fast and easy to work with. He explained everything well so that there were no surprises. This was a very nice truck buying experience!
Posted on Google by Jason Stagg
Good people Provided service efficiently and well.
Posted on Google by Harry Freer
There’s nothing better than a turn key dealership and Robertson Brothers definitely wears the crown on this one!
Posted on Google by Steven Landry
Stephen Black was great!!
Posted on Google by Cole BLACK
Johnnie (used car salesman) was a wonderful representation of Robinson Brothers Ford. We initially met over the phone to inquire about the vehicle and his enthusiasm and personality of explaining the vehicle was awesome!! We drove over an hour away to see the vehicle and it was everything he said it was. We purchased the vehicle, and even after purchasing the vehicle, he went above and beyond by staying to ensure we understood all the features and even showed us how to use them. Johnnie was very professional and knowledgeable. We would definitely be recommending Johnnie.
Posted on Google by kay ste
100% the BEST experience my husband and I have ever had at a car dealership! I walked in to inquire about a vehicle and Mr. Anthony was there to greet me. Showed me everything I asked and never once pressured me to buy. We went back a week later and was greeted by Mr. Anthony again. He called my husband and I both by name and remembered every detail about our first visit. We decided to purchase and from start to finish Mr. Anthony took great care of us. He is genuinely passionate about making sure his customers get the best experience and leave satisfied. If you’re looking for a Ford or Lincoln or even a used vehicle visiting Mr. Anthony at Robertson Brothers is guaranteed a great experience!
Posted on Google by Kristi Scanlan
Robinsons team of professional salesmen and the follow up was outstanding. Just a good group of people that love what they do and take care of their customers.
Posted on Google by Scott
Everything was perfect, professional, friendly and fast. Tracy made feel right at home. Made me glad I bought a Ford.
Posted on Google by Bill Rowe
The best service department in BR. The service writers Andrine and Page or great
Posted on Google by Terry Ledet
Very courteous and explain the problems very well with my truck
Posted on Google by Peter Ferrari
Tracy Bourgeois, the manager of Quick Lane in the service department, helped me find high-quality new tires for my Bronco. She was incredibly patient in answering all of my questions, especially since I’m not very knowledgeable about vehicles. I truly feel she went above and beyond with her service
Posted on Google by Damien Doyle Jr
I wanted to take a moment to say thank you to my Service Advisor, Katie P. My truck began to have oil consumption issues which was a precursor to engine failure. Katie put a ton of effort and hard work into coordinating with my warranty company to have my engine replaced. Her communication was frequent and precise. She made a stressful situation easily manageable. Truly the best experience with a service company. Robinson Brothers Ford is lucky to have her.
Posted on Google by Roger Holmes, Jr
I just want to say thank you to Kamen Muse and the service department for your excellent work and help. I was 7 hours away from home Saturday morning trying to attend my grandson's baseball world series games when my 2021 Ford f150 shut down in the roadway. After I had it towed to the ford service department I spoke with Kamen. He had the truck diagnosed and fixed and ready for pickup by 1 pm due to circumstances of my being so far away from home. I am truly impressed with the excellent service. Thank you again.
Posted on Google by jeffery hatchett
Customer service was very professional and timely.
Posted on Google by AJC
Thanks for the personal care I received. Everyone was so helpful and professional!
Posted on Google by Deborah Buckley
I am a long-time Ford customer, and I use Robinson Brothers Ford Quick Lane for all my oil changes and recommended service needs. I recently ran over a container in the middle of the road that I couldn't avoid, and it damaged the sensors in my 2022 Explorer that guide the backup camera and cruise control. I had planned a driving trip with 2 other couples leaving 3 days after this accident happened, so I called the service department at Robinson Brothers and asked them if they could help me in time to make the trip. I brought my vehicle in on a Saturday, and Adrian and the team were very helpful. The technician diagnosed the problem and ordered the parts, and they told me up front that if everything went well, if the parts came in first thing Monday, they could make the repairs in time for my trip. Adrian texted me first thing Monday morning to let me know the parts had come in, so I dropped my vehicle off quickly and the repairs - and some additional recommended service for my vehicle - were done. I am so impressed with how quickly Adrian and the team at Robinson Brothers were able to help me and repair my vehicle. I highly recommend them and will continue to use them in the future!
Posted on Google by Chris Spencer
The first time that we stopped by, we didn't have much time to look at the car that my wife already had seen in an ad. We were looking at the car when the first salesman, Aaron Mougeot, came out and introduced himself. He was very friendly and before he really started to answer questions, he asked us if we'd like a bottle of cold water. It was very hot and we appreciated the thought. After he returned quickly returned with 2 bottles of water, Aaron moved the car into the shade for us to look at closer. As he was explaining some things about the car when another salesman, Anthony Biagas, came out and began talking with us also. Together, they were answering any questions that we had and also explaining things about the car. After a few minutes, they offered to let us drive the car. My wife drove it a short way and was very impressed. When we returned to the dealership, we were out of time and told them that we were very interested and needed to leave. They understood and did not push us to stay, but did ask us when we would be able to return. Through the whole process, we were never pressured and we were treated extremely well. We ended up spending more time with Anthony and he was extremely knowledgeable about the Lincoln vehicles. After spending some time talking with Anthony, it was easy to see why his office is filled with all kinds of plaques and awards. He is an extremely likeable man. We returned 2 days later and purchased the car and the rest is history. The whole process went very smoothly. Also, the young lady, Ashley, that was fairly new to that job, but was also very polite and very helpful. A few days later, Aaron called and talked to my wife just to see how we were liking the vehicle, which was very nice. My wife told him that she had thought of a good name for them. Aaron, Ashley and Anthony should be known as "The A Team" since all of their names began with "A" and because they were all excellent at their jobs.
Posted on Google by Andrew Hodges
The staff were thoroughly professional, offered timely, honest service, at a fair and reasonable price. Add a friendly disposition and it's why I keep bringing my vehicle back for service.
Posted on Google by Charles Plattsmier
Michael was great salesperson to help with the vehicle. Jack the GSM was awesome to work with and Randy in finance is a great guy too!
Posted on Google by Michael Beloso
Our financial situation recently changed and we had to consolidate vehicles and lower our overall monthly payments. We went back to Robinson Brothers because we had purchased my commuter car there just 3 months ago and had a great experience. We went back to the same salesperson, Jason King, and he did an outstanding...and zero pressure...job of putting us in a vehicle we love (Lincoln MKZ) and that fit our needs. He also does a phenomenal job of vehicle feature demonstrations. Robinson Brothers will be my first choice for any future vehicle purchase. Kudos to Joe, the finance guy, also. He did an awesome job again (2nd time in 3 months) of getting us through the paperwork in a timely and efficient manner. I highly recommend Robinson Brothers for your vehicle purchase.
Posted on Google by Jason Dayton
Amazing service hands down. I bought my car in McComb MS, and I wish I would of bought it here!!!
Posted on Google by Bobbi Amanda Stockton
You will not be disappointed with the sales or service you receive at Robinson Brothers Ford. We received superior, knowledgeable, courteous service from our Salesman Don M.
Posted on Google by Robin Wells
Very efficient and friendly service.
Posted on Google by Mark Barry
Extremely satisfied with the sales professional, with the demonstration process, and negotiations that resulted in a sale that was extremely efficient and fair. I can definitely say that from the sales associate to the finance department and all contacts in between expectations were exceeded.
Posted on Google by Stephen Holliday
It was a pleasure having Alisha as my Customer Service Rep. She gave me an estimated time frame of 1-2 weeks for my car to through the system to be repaired. She kept me updated every step of the way. My vehicle was repaired and ready for pickup within that time frame
Posted on Google by Kimberly Pitts
Katie and Alisha have both been so helpful with getting our car serviced in a timely manner. They have a great attitude and work efficiently.
Posted on Google by Paige Riley
Finally competent, nice, and quality service dept.
Posted on Google by Justin Knighten
Excellent vehicle, service and professionalism
Posted on Google by steve west
Malikai was an amazing salesman! He was prompt in his responses to text messages and found us the perfect vehicle for our needs. He showed us the differences in the two Bronco Sport models we looked at and was knowledgeable about each. He even delivered our inspection sticker to my workplace. Go see him! You won’t regret it!
Posted on Google by Wendy Woods
Robinson Brothers Lincoln division provided fabulous service starting with my 2011 Lincoln. During and shortly after Covid the quality of service went down, understandably, based on parts and labor shortages. However, with this recent service, I feel that the level of service was back to its previous level of high quality. I am very pleased to request service from Robinson, once again.
Posted on Google by Glenn Hulin
I wanted to take a moment to thank the team of Kaleb and Joe for making the purchase of my new 2025 Bronco such a seamless and enjoyable experience. From start to finish, the process was easy, stress-free, and thoroughly professional. I truly appreciate the exceptional customer service, helpful guidance, and genuine care you showed throughout the journey. It’s clear that you take great pride in ensuring your customers leave with not just a great vehicle, but also a great experience. Thank you again for making this such a positive and memorable purchase!
Posted on Google by Ian Sarpy
Great experience all the way around, from start to finish! Highly recommend paying Michael a visit if in the market for a new vehicle.
Posted on Google by Shannon Hill
The Service team went above an beyond getting me back on the road . When the part did not arrive they actually pulled a part of a new truck . 5 star service all the way around. J Morris 2023 F-250 King Ranch Owner ,
Posted on Google by Jason Morris
Awesome mobile service!! They came to my house to perform recall repairs. That was super convenient
Posted on Google by Terran Williams
Second vehicle I have purchased with Robinson Brothers Ford and Stephen Black and his team there have made it seamless each time. Highly recommend them.
Posted on Google by Mark Josephs
Customer service was awesome today! Casey and the team members went above and beyond! Thanks so much!
Posted on Google by Kelly Quebedeaux
Years ago we moved the maintenance of our vehicles to Robinson’s Ford and have had nothing but excellent service as well as great communications with them. When we decided to purchase a new vehicle we went directly to them. We purchased a Lincoln and we have no doubt the service for it will be as excellent as the Ford side.
Posted on Google by Terri Covington
Adrian and the entire service department team care about responsiveness and overall customer experience.
Posted on Google by Jeremy Broussard
Super fast, easy and convenient pickup and delivery from my work for an oil change! Excellent customer service made the experience great!
Posted on Google by Byron Crosbie
Great service and they try to work around your schedule
Posted on Google by Neil Buckingham
Stress free car buying experience. The team of Kaleb, Kyle and Joe made buying a car seamless. Fun moment for a dad to buy his daughter(Riley) her first vehicle!
Posted on Google by Michael Juban
My first time shopping at Robinson Brothers Ford and I had a great car buying experience. My salesman was Ty at the used car side and he was very friendly and helpful throughout the whole process! I feel good about my purchase and will continue to shop at Robinson Brothers!
Posted on Google by Brian Villafranco
Great mobile service. Makes it easy to have minor things repaired without leaving home.
Posted on Google by Ryan Isaacks
Friendly, Knowledgeable and Courteous Staff. In and out within 30 minutes fixed my issue and filed the insurance paperwork. Great Job. Thanks
Posted on Google by Terry Ezell
Thanks to Alisha for great service and communication.
Posted on Google by A
Robinson Brothers is the only place to buy a Lincoln, as far as I am concerned. I have no hesitation at all in knowing any referral I would send will get first class attention. Ask for Anthony...
Posted on Google by Mary George Hilbun
My experience was on service side. I dealt with Katie the service writer and the Technician/Mechanic was Chris. I can not say enough good things about my experience there. I had a major engine repair on my 24 2.7 F-150 and from the communication, vehicle loaner, even meeting the technician who was very experienced was top notch. I got the vehicle back after a good bit, which was expected due to the nature of the repairs. Chris took his time putting the truck back together like the day it came off the assembly line. Quality work and problem fixed. Whoever at Robinson Brothers reads this, Katie and Chris were fantastic to deal with and I can’t say that enough. Way too often people have bad experiences at dealerships and this was very refreshing.
Posted on Google by CanAMXMR
Probably the best express oil change place in Baton Rouge! The service rep was very knowledgeable and trustworthy! The service technician was knowledgeable and diligent while working on my car! I give them a 10 out of 10!
Posted on Google by John Lasseigne
Brandon in Ford service is top notch. Repairs on our work trucks are painless when dealing with him.
Posted on Google by Neil Gibbs
Communication and repairs were great. Thanks Alisha!
Posted on Google by robert Damon
Robinson Brothers has been my go to service dealer since 2019. They continually improve on their service incentives and good customer service. Please don’t change as your value toward the customers is invaluable.
Posted on Google by Joseph Windon
Your service advisor Katie was such a big help! She was ver sweet and very knowledgeable. Highly recommend her .
Posted on Google by Casey Zajkowski
I had an excellent experience thanks to Mike and Ty! From start to finish, both of them were knowledgeable, friendly, and incredibly helpful throughout the entire process. They took the time to answer all my questions, made sure I felt confident in my decision, and never made me feel pressured. Their professionalism and genuine care for customer satisfaction really stood out. Highly recommend working with Mike and Ty if you’re looking for top-notch service!
Posted on Google by Anthony Dorsey
I have been thoroughly impressed with Ford Service since the purchase of my vehicle last October! On my first service appointment, they were able to schedule a time to pick up my car for me and provided a loaner, returning it the following day! The second occasion, I had a recall on my car and they came to fix it in my own driveway. The service rep responds quickly via text and makes it a seamless process. Thank you for making this stress free for me!
Posted on Google by Olivia Bourgeois
I brought my company vehicle to get a truck shifter repaired and wanted to thank Ms. Alicia in the service Dept., for her professionalism and kindness. She took care of our vehicle troubles and was very informative. Alicia kept in contact with us and advised us when the vehicle was ready. She also advised the hours of operations of the service Dept. so myself or associates could pick the vehicle up. Thank you Alicia for going above and beyond your duties!
Posted on Google by Darren Bounds
Love my Explorer! Outstanding dealership! Exceptional service and people!
Posted on Google by BGWJ
Blaire was so wonderful and kind to put up with my schedule changing with work and I am so grateful for her doing that! Byron was right on time and did a very thorough job with my son’s new F-150. He changed the oil, filter and checked the AC. We talked a little about classic cars, too! Byron’s passion for automobiles is infectious! Our family loves the service and quality we always get from Robinson Brothers.
Posted on Google by Christine Conley
Great service, especially by the service manager that I had Alisha! Definitely would recommend Robinson brother in the future!!
Posted on Google by Pj Hahn
Wonderful service! My Ford Bronco sport had two recalls that needed to be taken care of. When I was told that I didn't need to come in for the service and that a technician was coming out to my home to do the service I was in shock. How convenient!!!
Posted on Google by Bonnie Milcarek
Great F250 Diesel service department. Brandon the service writer is very efficient and competent. He is able to deliver my messages/issues to the mechanic(s) accurately. Jeff and Skipper Robinson are phenomenal mechanics and I trust them exclusively with my truck. I would follow them anywhere. I highly recommend this service department for your F250 needs. Update July 2024: I wanted a 2024 Raptor. Reached out to Don. Turns out, that they had one on order that was spec'd out how I wanted it. I put a deposit down, and was able to track the vehicle's progress from the Ford plant. Great vehicle information. Kept me up to date during the complete shipping/ordering experience. Financing was smooth, easy, and very professional. Delivery and PDI was immaculate. Don McClure is an amazing sales person and walked me through every step. Joe Park in finance was extremely prepared, efficient, and knowledgeable in all aspects. It was a pleasure dealing with the entire crew. I only buy from Robinson Brothers Ford, I only use their maintenance facility, and would highly recommend them. Keeping the F250 to do my heavy hauling, and this will be the new daily driver. Added a few more pictures. Update 3/26/2025. Wow. The truck service department has a new facility, just a few blocks from the dealership. Located at 12116 Airline Hwy. Baton Rouge, LA. 70817. The new shop was able to schedule and perform my truck repairs/maintenance very quickly and efficiently. They also do fleet/commercial trucks. Great looking and professional service. Highly recommend you check them out for your truck service needs.
Posted on Google by jwb ii
Mobile service was excellent. On time and professional, gave me other options for services that could be completed via mobile service. Set up to have oil change, etc!
Posted on Google by Shawn Wolkart
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