The service team was very helpful and welcoming. Alisha was my main contact. She was very accommodating, and kept me up-to-date on my vehicle's status.
Alisha Williams provided the best customer service I have had from ANY company in the last 5-10 years. She was awesome to deal with and always followed up when she said she was going to, something that is rare in this day and age. I had to take my 2022 Expedition in for transmission work, which is not a pleasant situation since it only had about 45k miles. But, Alisha turned an unpleasant situation into a pleasant one with her professionalism. In the industry I’m in, I deal with service depts and mechanic shops pretty regularly, and they are normally a nightmare to deal with. Alisha is in the top 1% of service advisors that I’ve ever dealt with. Well done, Robinson Bros, you have found yourself a star!!
Alisha at Robinson Brothers Ford was great. She kept me up to date on one of my fleets vehicles that needed a new horn. I got updates day to day and got very quick responses when needed. I look forward to working with her again if issues arise with any of my other fleet in the coming seasons. Alisha comes highly recommended.
The team at Robinson Brothers is awesome! Aaron was a great salesman; very nice and cares about his customers . Also Randy the financial manager was very thorough and helpful, made me and my wife feel at home. Nick, who is the manager, is very effective! They have a great team. I highly recommend Robinson Brothers for your next vehicle! Thanks Britney Sanders from Ford Memphis Region for recommending this excellent place of business!
After 20 years of not going to the dealership for routine service, Robinson Brothers may have given me a paradigm shift. It's comparable in price and not a bad experience. So far my 1st 3 oil changes have been there. I may even get all crazy and let them change my cabin filter one day........
Andy Parrino sold us a mustang in 1999 at Audubon Ford. He was so great to deal with, that when we decided to purchase another Ford, I called Robinson Brother’s to see if, by chance, Andy might still be selling cars. Since Audubon Ford had become Robinson Bros, it was a long shot, but I gave it a chance. BINGO!!! Andy was there! He found us the exact white F150 pick-up we wanted. Throughout the entire transaction, he was great! He’s knowledgeable about the vehicles he sells, he’s extremely personable and we will absolutely buy all of our Ford products from Andy Parrino and Robinson Brothers.
As soon as I entered the store I was asked if I could be helped. I told them what I needed and was immediately checked in and my car was on the rack within 15 minutes. The staff was very friendly and attentive to my needs
Professional and polite. Timely service. No pressure to pay for unnecessary services or parts. The employees were very persistent and cooperative, and worked with the warranty company to reach resolution.
Anthony Biagas is wonderful! I have bought 4 vehicles from Mr. Anthony in the past few years and every experience has been great! From the ordering process to receiving the vehicle everything was flawless. He knows every feature the vehicle has to offer and makes sure you are comfortable with everything before you leave.
Once you're comfortable with your new vehicle and all its features, Mr. Joe is there to help you close the deal and make sure your getting the best rates available.
Buying from Robinson Brothers Lincoln was an incredible experience. The sales team and finance team were incredibly helpful and transparent. They went above and beyond delivering the vehicle and paperwork!
I bought my F150 in for the first oil change and tire rotation. The Quick Lane crew got me in and out in no time. It was so fast, I did have a chance to read the front page of the newspaper.
Adrian was absolutely amazing. He made me aware of all of my options and was extremely responsive. My previous experiences were that the service I got with my Navigator wasn’t nearly as good as the service my wife got from Cadillac with our Escalade, but this experience changed everything! Again, Adrian was phenomenal!
I recently took my 2022 Bronco in for oil and tire service. They also replaced a warranty part. Everything went great. My service advisor was Meghan. She was super helpful and professional. She kept me updated throughout and even offered me a loaner.
Robinson Brothers is a superb dealership with administrative and sales personnel who care about your experience. Most dealerships you buy a vehicle but at Robinson, I felt as I was joining a family. They don't just sell you a car, they sell you an experience that will continue after the purchase whether it's maintenance or just questions regarding your vehicle. Our salesman Edwin Pina was excellent in making the best of our experience providing great service and advice on the car.
I made a appointment with Michael at Robinson Ford I had mentioned to him the suv I was interested in and it was little small feeling so Michael suggested the Nautilus I drove it was great I'm only 5'2 and it fit me very comfortable and so smooth on the road and I was driving a Lexus for 14 years I love the Suv He also suggested the darker seats in another Nautilus on the showroom because I have my 4 year old granddaughter with me often and we worked it all out I am proud owner of the 2024 Nautilus its beautiful and comfy was easy for me to set up all the apps for music and alexa
I made a appointment with Michael at Robinson Ford I had mentioned to him the suv I was interested in and it was little small feeling so Michael suggested the Nautilus I drove it was great I'm only 5'2 and it fit me very comfortable and so smooth on the road and I was driving a Lexus for 14 years I love the Suv He also suggested the darker seats in another Nautilus on the showroom because I have my 4 year old granddaughter with me often and we worked it all out I am proud owner of the 2024 Nautilus its beautiful and comfy was easy for me to set up all the apps for music and alexa
Kyle made us feel welcomed, informed, and respected throughout the buying/trading process. He actively listened and understood our needs, such as budget and I am so very happy with the vehicle that I drove home in!
Robinson Brothers Lincoln service is doing an excellent job of making me completely happy with my 2024 Nautilus. I really do like this vehicle and the excellent service makes it even better.
Customer Service is always great. Service was quick or high quality. The customer wait area is always clean and presentable I have been a loyal customer @ quick lane on airline and sherwood for nearly a decade and a half.
Highly recommend Robinson Brothers Ford. Buying a new car can be an intimidating and timely process, but Robinson Brothers and Mr. Anthony Biagas were great to work with and made sure the process went smoothly.
Quick professional service, no money grabbing overselling of products or services, I went in got what I asked for, received it, and was happily on my way!!
One of the easiest transactions I’ve ever made. I’d recommend Robinson Bros Ford to everyone. Fair price and great communication. SUV was delivered clean, on time and full of gas
Quick lane is great. Service staff are very nice. Keep me informed on service time. I am always in and out with in an hour if not less than 45 minutes.
Everyone was great especially Ollie in the service department All the way up to the Management team! I will definitely do more business in the future.. If you need a new or used vehicle or service your existing vehicle, Please go see the team at Robinson Brother Ford here in Baton Rouge, Louisiana.. Excellent service!!!!
Todd greeted me promptly as I arrived to assist me. He was very warm and welcoming. My experience was very positive. I would highly recommend Robinson Brothers. Ask for Todd!
Todd greeted me promptly as I arrived to assist me. He was very warm and welcoming. My experience was very positive. I would highly recommend Robinson Brothers. Ask for Todd!
Honesty and respect in the sales approach with no wear down BS as at some other dealers. Respected my time and intelligence and sold me and my wife new vehicles.
We strugggled at first to understand charging options and were actually running low despite trying different chargers. We did not have an adapter to use a Tesla station so the dealer brought us a loaner and took the car and charged it to over 80%. We learned more about the options and how to and appreciate the dealer for helping us through this phase. We now know what we need to do and the options available to us. Working on the home installed pro charger now and we thank Robinson brothers for helping us in this pinch.
It was great. Went to service dept. first and asked how long for oil change and they directed me to Quick Lane where it would be quicker. At Quick Lane, Jeremiah was very professional, and informed of everything I needed to know and even issues in the past.
Jason King and Aaron Mougeot were amazing from start to finish. They are so friendly and helpful and answered all of my questions which were many! I highly recommend them if you are buying a new car. I love my Lincoln Nautilus!
Overall great experience! Jackson was really helpful. He worked with us to get exactly what we wanted within the price we wanted to pay. He was very responsive. It was quick and hassle free.
Needed a part from my 2015 F150, and I was trying to go to a dealership closer to home, which was closed on a Saturday when I needed the part. However, Robinson Brothers Ford was readily available. The gentleman knew exactly what I needed and to put icing on the cake, he had to part waiting for me at the counter when I arrived. In and out, in less than 5 minutes. It took longer for my debit card to go through than it did for them to get my part ready. Absolutely fantastic. If I have the chance, I will be going back to them again.They were awesome and the part that I got from them fixed my problem the first time.
Very attentive to my needs. Professional work done in an exceptional time line to complete the work done on my navigator They took very good care of it. Service writer was extremely helpful.
Robinson Brothers Service Department did an awesome job when I had to have my vehicle serviced! They scheduled my appointment, and the arrival time for pickup and delivery was very prompt!! I was able to continue my regular routine without any interruptions, because of the loaner that was left with me!
Thanks so much Service Department for all of the hard work and dedication .
Robinson Brothers appears to care.. my Bronco was leaking from what we believe was the differential.. sure enough Robinson Brothers mechanic found the issue.. they put me in a rental and text me updates along the way. I was happy with the “care” they vibed as a valued client. I hope I don’t have to return but if so, I look forward to it.
My total experience from purchasing my car to financing and delivery was exceptional. The people that work at Robinson Brothers Ford love their jobs and it shows.
Dustin White is an exceptional sales manager.
Every interaction with him and his team (Ty specifically) was stellar.
I've never had a car buying experience like this before.
Was such an easy interaction (price included) that I bought TWO cars!
My experience here has always been a positive one. Noel is friendly and she’s patient as well as she kept me updated on my vehicle’s progress. She deserves recognition.
I have been dealing with Robinson Brothers Ford for a very long time. They have always handled my service work very professionally, and have excellent personnel who are very knowledgeable. It is a pleasure to business with them.
We just bought a used car from here this week and I can't say enough great things about this dealership. The entire experience from beginning to end was great. They made it really easy for us. Our salesman, Charlie was a wealth of knowledge, Robert Irving made sure that we got a great deal and Joe Park really took care of us on the financing. I felt like they were very transparent throughout the process and I truly appreciate that. You can tell that they run a great operation.
Mike was more than courteous and polite. He was professional and experienced. He made the experience easier than expected.
Rechecking paperwork and all aspects of the Sale.
Flew in from The Rio Grande Valley and everything was in order.
THANK YOU MIKE. THE WHOLE HORRIBLE ACCIDENT WAS PUT TO REST WHEN YOU TOOK OVER AND SOLD US OUR NEW FORD BRONCO.
From purchasing my Bronco to servicing my vehicle at my house, I am so glad I went with Robinson Bros. Ford. Jackson, my salesperson, was so helpful and not pushy. He let the vehicle speak for itself and kept me updated throughout the ordering process. However, the BEST part of my purchase is that I can get my oil changed and several other services at my house. They schedule with me via text and come to me. That's worth every penny.
I have enjoyed working with Woody over the last few years. We have purchased a number of cars and trucks with excellent care provided during and after the sale.
I had an absolutely great experience working with Conner, the body shop manager. He went above and beyond throughout the entire process to make sure I was kept up to date on my vehicle and always knew what was going on.
Conner was incredibly communicative, helpful, and professional. He made sure all of my questions and concerns were addressed and genuinely cared about making sure my vehicle was repaired properly. Most importantly, he made sure the work was done with top-tier quality and that I was completely satisfied with the finished product.
It’s not often you come across someone who puts that much effort into making sure their customers have a great experience. I truly appreciate everything Conner did and would absolutely recommend him and the body shop to anyone needing repairs. He deserves recognition for the outstanding service he provided!
Beau confidently guided me through the buying process, answering the many questions I had, and asking team members when he was not clear on how to respond, rather than just telling me what I wanted to hear. His kindness and patience with details that were important to my family helped seal the deal. Ford represents excellence in my mind. Beau's wheeling and dealing was nothing short of that.
I had such a great experience working with Beau Brown when purchasing my car! He was incredibly helpful, knowledgeable, and patient throughout the entire process. He made everything feel easy and stress-free, answered all of my questions, and genuinely made sure I found the right vehicle for me. I never felt pressured or rushed, and his kindness and professionalism really stood out.
If you’re looking for someone who truly cares about their customers and wants to make the car-buying experience a positive one, I highly recommend asking for Beau Brown! I couldn’t be happier with my experience and my new car!
I recently purchased a Bronco from Robinson Brothers Ford. I contacted Woody who has sold other family members vehicles, and both Harley and Woody made the entire process easy and seamless. Highly recommend reaching out to Robinson Brothers if you are in the market for a vehicle. Be sure to ask for Woody (Kaleb) and Harley.
A customer-focused dealership with great inventory and better people. Woody was outstanding and everyone else was the same. I won't buy my next vehicles elsewhere.
We had a great experience with Robinson Ford Lincoln recently. We were having trouble with our car and brought it in to get diagnosed. Adrian Was on it right away. He actually reached out to Lincoln to see if they would provide some sort of assistance since we were out of warranty, and there was a known issue. Lincoln actually paid a large portion of the bill even though we were out of warranty. Adrian actually was able to give us a refund on the amount that we paid. I’m very pleased with Lincoln and will continue to do my business with them. This experience was just one of the reasons. Robinson Brothers Ford Lincoln is highly recommended
Their mobile maintenance crew and customer service is really top notch. They definitely go above and beyond. I had regular maintenance done one day then they contacted me that I had a recall and sent someone out same day to take care of that.
I had my vehicle serviced yesterday by Robinson Brothers Ford and the experience was great! I scheduled an oil change and tire rotation and they came to my work and performed these services in the parking lot for no additional charge. Robinson Brothers Ford is my new go-to place for all maintenance on my vehicle.
I could NOT be happier with my purchase! Harley Vaughan was incredibly patient, informative, and went over and beyond in helping me every step of the way!
Just bought our second vehicle from Robinson Brothers. The customer service and efficient process made the process very simple. Ty Wire was a fantastic salesman! If you’re in the market for a new vehicle, go ask for Ty!
I had the BEST experience working with Adrian and Ashley! They were very helpful during the whole process and made sure my vehicle was taken care of properly! The service was excellent!! If you’re looking for service on your lincoln, they are the people to trust!!! 100% highly recommend!!
Adrian was professional, courteous, and communicative throughout the repair process. My windows have never rolled down more efficiently. Can’t wait to come back!
I am very please with both the hospitality and service that I receive when visiting the Robinson Brothers Ford Lincoln dealership. Adrian the is always helpful in ensuring that my vehicle gets what is required at the appropriate intervals as well as taking the time to explain all necessary service needs. Thank you!
ADRIAN IS ONE OF THE MOST PROFESSIONAL SERVICE WRITERS I HAVE EVER WORKED WITH. I WILL BE USEING ROBINSON BROTHERS LINCOLN, FOR AS LONG AS I CAN SEE, INTO THE FUTURE!
It is always a pleasure to have Kamen Muse as my Service Representative. He is patient, takes his time and very knowledgeable when it comes to serving me with my F150. No matter the circumstance Kamen is true to his customers. He is a valued Service Representative at Robinson Brothers Ford/Lincoln!
Adrian Is an Awesome Person, He greet you as a person as if they’ve been knowing you, That make me put trust in Robinson Brother He shows care about your Concern for your Vehicle Yeah, he need 10 stars
So happy to be apart of the family! Harley made this process smooth and simple. Very enjoyable experience. I feel taken care of by the whole team! Thanks for everything!
I’m very pleased with my experience at Robinson Brothers Lincoln.My Roof liner was repaired diligently due to the insistence of Mr. Adrian Almadover. I got my MKC back into my hands with in one hour of my arrival at Robinson Brothers Lincoln.👍🏽Way to go Adrian.And my Technician did a wonderful job with the repair..God bless everyone at Robinson Brothers Lincoln.May their busy continue to prosper.
I had an outstanding experience with Robinson brothers ford. Mr. Kaleb Clark came straight to me ready to help and he did exactly what I needed to drive this beauty off the lot. Huge thank you to Kaleb for everything he did to ensure I was pleased.
Aaron Muergot and Don McClure!!!!!! I think i spelled Aarons name wrong but nonetheless these two guys are amazing. They get six stars!!! I purchased a 25 Explorer ST last year and went back this year for the 26 Explorer ST in that Marsh Gray color. Its fantastic!! Love the car. I will gladly buy from these guys every single time I am in the market for a vehicle. As long as they have what I want they get my business because they will keep it 100% honest and transparent. Super helpful, incredibly respectful, and they are the only two guys I will feel confident enough to send my wife in by herself. I work in the car business so I know how it goes, my wife does not, but not once have they ever attempted anything shady. I absolutely love their attention to detail and their customer service that feels like true customer satisfaction is at the forefront of how they operate and conduct business.
Great experience! Kaleb really helped us out working around our busy schedule! We needed to get things done fast and he went above and beyond to meet our needs and find me my perfect new ride!
Absolutely the easiest vehicle buying experience I’ve had. Woody made the purchase very easy and communicated updates on our vehicles transit status. We were in/out very quickly.
Kamen was an amazing communicator, super down to earth and did a fantastic job with my car. Highly recommend to anybody looking to get their vehicle serviced!
Our vehicle recall issue was fixed seamlessly. The technician Jose was curious and professional. And the service was performed at my home. Very convenient.
We had a great experience purchasing our new 2026 F-150!
Harley is an outstanding salesman! He is very friendly and very knowledgeable. Harley and Bryan made the whole process easy!
We felt treated like family!! Thanks so much!
Cody and his brother were my salesmen. Took me around and showed me all the great features my new ride has. Very good service and attention to detail made the entire process seamless. Many thanks to the sales manager Woody for making it a great experience!
I recently bought a car with the help of Jason King as my sales consultant. He thoroughly walked me through everything about the car, there was no pressure and he was respectful. He made it an easy and enjoyable experience, I would recommend asking for him if you need to buy a car!
Robinson Brothers Lincoln service was great. Check in was quick and service was performed quickly making me completely happy with my 2024 Nautilus. I really do like this vehicle and the excellent service makes it even better.
Robinson Bros. Ford is very professionally operated. Don McClure was a great sales person to deal with from my initial special order with him to the arrival of my new truck.
I had my Ford truck’s sunroof repaired by Kamen Muse, and the entire experience was outstanding. The customer service was excellent from start to finish. The repair was completed quickly, the process was easy, and there was absolutely no hassle. Kamen was professional, knowledgeable, and kept me informed throughout the repair. My sunroof works perfectly again, and I couldn’t be happier with the service. I highly recommend Kamen Muse to anyone looking for quality work and a smooth, stress-free experience!
My first maintenance experience with Robinson Brothers Lincoln was a complete success! They picked up my 2025 Nautilus Reserve 3 and delivered me a loaner. My vehicle was then returned back to me super clean! Thank you for this awesome service!
A great experience in the Service Department this past week! Adrianne took my Lincoln Nautilus in and gave me a loaner for the weekend. I’m very pleased with the service dept!
It was a refreshing experience. Mr. Adrian was professional, courteous and helpful. Also the fact that I took a shuttle to my place of work when I left my car and the picked me up when they finished. The shuttle driver, Mr. Eddie, was also profession, courteous, and helpful.
All together making my experience wonderful.
A recall part was replaced in my lincoln. Only waited less than thirty minutes to have the part replaced. Adrian was very supportive, professional, and knowledgeable.
Quick lane is great. Service staff are very nice. Keep me informed on service time. I am always in and out with in an hour if not less than 45 minutes.
Lincoln service department was extremely professional and friendly. They have great communication, I received text updates from Adrian every step of the way. If I had a question, I would text them and receive a response within minutes. I would definitely bring my vehicle back.
I had a recall for my Ford Expedition and also needed an oil change. I called Robinson Brothers and they sent a young man who picked up my car and left a Ford Explorer for me to use. The service was fantastic and professional. Thank you!!
Service department (Jessica) did a fantastic job of keeping me updated on the progress of my vehicle. Mr. Eddie made the ride to get my car go smoothly, he is definitely a great part of your team.
Good afternoon. On Monday morning, July 14, 2026, in spite of the rain, when I arrived at Robinson Bros. I was greeted with a very pleasant Good morning by Ms. Jessica Morgan. She explained the details of the work that was to be done concerning the recall. She also shared about how long the repairs would take, and once the repairs were completed she would let me know . I was very pleased with the service because everything was done in a professional and timely manner. Thank you.
Sincerely,
Mrs. IRA DELORES WILMER
Had the best experience this morning while purchasing my Bronco Sport! Process went smoothly with no hassle! My salesman Jason King was definitely not pushy and very pleasant to work with, he made the process very pleasant! Highly recommend going check them out!
Easy to deal with quick response to questions calls back in a timely manner kept us updated with the process and took good care of us and our vehicle. Huge thanks to Conner Cavin in the collision department for making it a smooth process.
The whole Robinson Bros. dealership went to great lengths to make my experience 2nd to none! Everyone from Chip, Jack, Harley and Aaron ensured every detail, question or concern was handled quickly and with care. Harley and Aaron were exceptional throughout the process…highlighting the “Black Label” program and walking me through all the features. So happy to be part of the Robinson Bros. family!
Been dealing with All Star Ford in Prairieville for over 2 months to get my backup camera replaced. Finally had enough of the runaround, so I called Robinson Bros. They scheduled me for the next day and replaced it in 15 min! More than pleased!
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