Robinson Brothers Dealer Reviews

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I recently purchased a new Lincoln Aviator from Robinson Brothers Lincoln, and I couldn’t be happier with the experience. Jason King was outstanding from start to finish. He was professional, knowledgeable, patient, and never made me feel pressured during the process. He took the time to answer all of my questions, explained everything clearly, and made sure I found the perfect vehicle for my needs. The entire team at Robinson Brothers Lincoln made the buying process smooth and stress-free. Excellent customer service like this is hard to find these days. I highly recommend Jason King and Robinson Brothers Lincoln to anyone looking for a new vehicle. I will definitely be coming back for future purchases!
Posted on Google by Cindy
Cannot say enough great things about my experience at Robinson Brothers! Woody was absolutely great in the process of buying my Bronco. He went above and beyond to find exactly what I wanted. He made everything so easy and seamless. Definitely the best experience I have ever had at a car dealership. Highly recommend Woody to anyone in the market for a vehicle. You won’t be disappointed.
Posted on Google by Emily Milazzo
Extremely helpful people! Very fast service! Very nice staff and super responsive! would recommend! Service department is top tier! Sales is top tier as well! Kaleb and Aaron in sales and Conor are the people to see !
Posted on Google by Ian Slater
Very helpful, very fast service. Best people around! Absolutely love Kaleb and Aaron at Robinson Brothers, definitely recommend them!
Posted on Google by Victoria Slater
I highly recommend Johnnie at Robinson Brothers. I have purchased from him multiple times. No run around. Straight to business. 5 Star
Posted on Google by Toni White
De’Aun was awesome y work with. Helpful along the way with everything. Communication was excellent
Posted on Google by Cord Cole
Jason King was very friendly and knowledgeable about the vehicle, lincoln, Nautilus. This is the third vehicle I've purchased with his help.
Posted on Google by Sharon King
Great sale person who how all the features work on the car. Walked me through the entire process including financing. My sale person was Jason King. I have purchased 3 vehicle with him.
Posted on Google by HENRY KING
Jason King is for your professional and friendly service!
Posted on Google by cody gautreaux
Ty was very helpful and delivery was exceptional!
Posted on Google by Darcy Knight
De’Aun was great to work with and very responsive which is SO refreshing compared to other experiences I’ve had at other dealership service departments. Service was timely as well. Great experience.
Posted on Google by Bryan Wesley
Great experience dealing with Aaron. We purchased 2 vehicles within 4 months of each other and made sure Aaron assisted with both. He was unbelievably patient especially with my wife who test drove vehicles many times before making her decision. No pressure at all and his main concern was we purchased the vehicle we wanted. i have already recommended Aaron to a couple of my friends.
Posted on Google by Bryan Voth
De'Aun was perfect! She was a really big help with my truck and i will definitely be back for all of my ford needs
Posted on Google by Anthony Albert
Great experience bringing vehicle to Robinson brother body shop. Staff was always helpful and was kept up to date during repair process. Repairs came out great and would highly recommend to others!
Posted on Google by Glenn David
I went to Robinson Brothers today on a whim because I was preparing to drive back home to Alabama and noticed my car leaking oil. As soon as I walked in De’Aun was super helpful, kind, and personable. I tend to give a lot of context that’s not needed sometimes especially when it comes to my car, but she made it feel like every bit of information was helpful. De’Aun got me in quickly and they fixed the error from the previous dealership and got me back on the road within A few hours. If I ever need my car checked out again while I’m in Baton Rouge, I’ll definitely be bringing you back!
Posted on Google by April Bailey
Excellent service answered all my question asked
Posted on Google by Wade Guilbeau
Proud new owner of Lincoln Navigator. From start to finish product specialist, Ty Wire, was awesome from the first phone call to the vehicle delivery. Everything was done from start to finish in a little over an hour. Thank you sir!!!
Posted on Google by Duane Bell
Friendly , made it easy to drop off and pick up my Navigator. The vehicle was cleaned while
Posted on Google by Terry Ross
I had another great experience with Robinson Brothers, and Woody was a huge part of that. From the very first phone call until the moment we drove off the lot in our new F-250, he stayed in constant communication with us and stayed on top of every detail throughout the entire process. Woody took the time to thoroughly explain all of the features and details of the truck, answered every question we had, and made sure we felt comfortable and informed every step of the way. The level of customer service and attention we received truly sets Robinson Brothers apart. Because of the quality service, honesty, and care we’ve always received, Robinson Brothers will continue to be our first choice. We highly recommend Woody and the entire team to anyone looking for a smooth, stress-free buying experience!
Posted on Google by Hunter Mosley
We had an amazing experience with this Robinson Brother’s from start to finish with my husband and I’s purchases! The customer service was truly top notch, and we felt well taken care of every step of the way. Woody went above and beyond to make the process easy, stress-free, and enjoyable. He was knowledgeable, honest, and genuinely cared about helping us find exactly what we needed. If you’re looking for a dealership that treats you like family, this is the place to go. We will absolutely recommend Woody and this dealership to all of our friends & family. Thank y’all again for such a great experience!
Posted on Google by Corinne Mosley
There is no better showman in the business than army veteran, Dylan Davis. If you think he stuns in the black button down quarter sleeve country club bartender shirt, you gotta check champ out in this gorgeous Robinson Bros polo. #DoingItDylanStyle #DDD
Posted on Google by Ruby Landry
It was a pleasure working with Anthony and Ashley
Posted on Google by Randy
I will be going to Dylan from this point on for all of my future vehicle purchases!
Posted on Google by Ali Hernandez
Dylan is the best
Posted on Google by First name Last name
THESE EMPLOYEES TAKE CARE OF YOU AND MAKE YOU FEEL LIKE FAMILY. THEY ALWAYS DO IT RIGHT AND IN THE RARE OCCASION SOMETHING IS NOT RIGHT THEY MAKE IT RIGHT NO QUESTIONS ASKED!
Posted on Google by Jeramiah Baker
Cody and his brother were my salesmen. Took me around and showed me all the great features my new ride has. Very good service and attention to detail made the entire process seamless. Many thanks to the sales manager Woody for making it a great experience!
Posted on Google by Frank Dedman III
Ty was very helpful in getting the deal done. He explained as we went and it was a very easy transaction.
Posted on Google by Barry Bujol
Great experience buying my vehicle. The process was simple and convenient, and I was able to handle most of everything by telephone. Everyone was professional and easy to work with. Very positive experience overall.
Posted on Google by Brandon Bordelon
Went to Robinsons Brothers for a new Expedition. Aaron was a pleasure to work with! Very professional. Will definitely be back to see Aaron in the future when it’s time to upgrade!
Posted on Google by Kale Theriot
Highly recommend this place
Posted on Google by Harry Scott
Dylan was a pleasure to work with
Posted on Google by Miss Alexandra
Dylan was very helpful
Posted on Google by Alic Goldwyn
Dylan was a great help!
Posted on Google by Steven Hamm
Dylan made the whole process quick and painless
Posted on Google by Bailey Arevalo
Dylan made the whole experience breeze for us
Posted on Google by Jared Harvest
Thanks dylan!! Love my new car!
Posted on Google by Patrick McNeabe
Probably the easiest car buying experience I’ve ever been through. Johnnie Lee was excellent, he answered all of our questions, was honest, and made us feel comfortable throughout the process. Robinson Brothers will be my first look when vehicle shopping from here on and I look forward to recommending them.
Posted on Google by Nick Furlow
We bought a 2023 Lincoln Nautilus for my wife, and this was by far the easiest dealership experience I’ve ever had. Jarrod was professional, knowledgeable, and genuinely helpful throughout the entire process. He never pressured us or tried to upsell anything we didn’t need or want, which made the experience stress-free and enjoyable. If you’re looking for a smooth and honest car-buying experience, I highly recommend working with Jarrod P. for your next vehicle purchase.
Posted on Google by Jean Lagarde
3 vehicles so far and havent had any issues. Jason king has helped me each time and has been amazing every time
Posted on Google by Ronnie Stephens
It’s tough to find a trustworthy dealership but Jason and the people at Robinson Brothers ford took care of us. Jason went above and beyond to make us happy, he’s amazing and an absolute pleasure to deal with
Posted on Google by Nicholas Cobb
Go see Johnny Lee ! He made the purchasing process seamless !! Johnny will give you a five star experience and deliver exactly what you are looking for.
Posted on Google by Tajh Mathews
I highly recommend Johnnie Lee if you’re looking for someone honest, patient, and truly dedicated to helping people find the right vehicle. He has helped me not just recently, but multiple times throughout the years, and every experience has been smooth, professional, and stress-free. He honestly changes the typical “car salesman” stigma. He’s genuine, funny, easy to talk to, and never makes you feel pressured. You can tell he actually cares about people and wants to make sure you leave happy with your decision. Definitely recommend asking for Johnnie Lee!
Posted on Google by Taja Lewis
Christian over at Robinson brothers is my favorite kind of salesman. Factual, caring, and efficient! He helped me decide on a Lincoln that fit my needs, wants and budget! I’ll never go anywhere else, as long as Christian greets me on the lot!
Posted on Google by Whitney Ghere
Kaleb "Woody" Clark is the best in the business, he might be a car salesman but he takes more of a customer consultant roll on all his deals. My family makes sure that all of our vehicles come from him and his Robinson Brothers team!
Posted on Google by Jacob Dawson
Kaleb “Woody” Clark is always and will always be our go to for any car we ever own! His customer service and attention to detail is unmatched and he is alway one phone call away with a great deal and great service!
Posted on Google by Katie Dawson
Robinson Brothers Ford is a first class dealership! From start to finish. Malachi Hebert was my salesman! From the time I stepped in the dealership, I felt at home. Never pressure questions answered and doubts eased. His knowledge of the Ford F150 that I purchased was exemplary. With the test ride electronic setup on the screen app installed on my phone as much appreciated. And since I’ve owned my new vehicle for the past month, anytime I have called he had been there for me to make me feel At ease Also a little shout out for Joe Park finance Director for his help with the Financial process and finding me a lender thank you sir. And thank you, Malachi Hebert! I would most definitely recommend Everyone to buy a Ford from Robert Brothers Ford.
Posted on Google by Phillip Bates
We have had a great experience with Robinson brothers. They take care of the customers. Don will go above and beyond to source the vehicle you need.
Posted on Google by Pinch A Penny Pools Store 221
From the moment my husband and I walked into Robinson Brothers Anthony treated us with a professionalism and warmth you rarely see anymore. He was attentive, engaging, knowledgeable, and eager to make sure we were happy with our new vehicle. He and Ashley went above and beyond and we could not be happier with our new Lincoln Aviator. Make sure to ask for Anthony at Robinson Brothers the next time you are in the market for a new vehicle!
Posted on Google by Liz
I recently was looking for a used vehicle and had the pleasure of working with Malikai Hebert! He was so professional but so down to earth and really listened to my needs and wants. Most salespeople get a bad rap as they are often pushy but not him! He was the sweetest and most helpful person I've dealt with in a long time. I would definitely recommend him if you are looking to buy a vehicle!
Posted on Google by Bridget Vicknair
Always a pleasure to deal with the team at Robinson Brothers Ford. Woody, Harley, and Joe always get me in and out with everything I need.
Posted on Google by chris nolen
Don was so kind and knowledgeable when we were purchasing our vehicle!
Posted on Google by Victoria L
Stephen Black was great. Service after the sale was just as urgent as before purchase.
Posted on Google by Brian Gonzales
Robinson Brothers Ford is awesome! The customer service was top-notch. Hugh was super friendly and helpful, knew the cars inside and out, and made the whole buying process a breeze. He really listened to what I needed. Plus, he followed up to make sure I was happy with my purchase. I really appreciate his help and I'm thrilled with my new car!
Posted on Google by Kiearra Hanchett
Had a great experience working with Harley! Very friendly, professional, and helpful throughout the entire process. Highly recommend!
Posted on Google by Lucy Whittington
I went into the dealership with no hope trading in my car because i just brought the used car i was trading in from another dealership and it broke down on me. Johnnie brought back that hope doing all he can to get me into the right car! He was very professional and trustworthy. I would highly recommend not only him but the dealership too. Thanks johnnie for letting me vent and helping me get a reliable car!
Posted on Google by Precious Nathaniel
Johnnie Lee is my guy. He's always my first go-to with any vehicle purchase, because he's going to be honest and up front with you.
Posted on Google by Roger Moore
Kaleb and Harley were unbelievable!! Very nice and informative! Great experience
Posted on Google by jenny murphy
I recently purchased a used truck from Robinson Brothers Ford, and I had a great experience working with Johnny Lee. He was professional, honest, and easy to work with throughout the entire process. He answered all of my questions, made sure I was comfortable with the purchase, and never made me feel pressured. The truck was exactly what I was looking for, and the whole buying experience was smooth from start to finish. If you’re looking for a good used vehicle and want someone who genuinely cares about customer service, I highly recommend asking for Johnny Lee at Robinson Brothers Ford.
Posted on Google by jahdiel scott
I had a great experience with Robinson Brothers Ford from start to finish. Anthony was my salesman, and he took excellent care of me throughout the entire process. He was professional, helpful, and made everything smooth and stress-free. I also have to mention Ashley, who worked tirelessly to make sure I had a great experience. The whole team was friendly and incredibly helpful. I truly felt valued as a customer. Highly recommend Robinson Brothers Ford if you’re looking for a great car-buying experience!
Posted on Google by Callie Coker
Aaron Mougeot is an amazing salesman thanks for everything!!!
Posted on Google by Chris Solomon
We’ve been working with Steven Black at Robinson Bros. for over 15 years, and at this point, we truly consider him family. There’s no one else we would trust with our business. Steven consistently makes every process smooth, straightforward, and as stress-free as possible. His professionalism, reliability, and genuine care for his clients set him apart. It’s rare to find someone who combines expertise with that level of personal commitment. Highly recommend—wouldn’t go anywhere else!
Posted on Google by Jen Davis
Absolute huge fan of Steven Black! Amazing guy and incredible at his job. Family’s been buying from him for years and wouldn’t have it any other way!
Posted on Google by Maddie Davis
Family has been buying from Steven Black for years. Hands-down the best customer service. Wouldn’t go anywhere else to buy a car!!
Posted on Google by Gracie Davis (student)
Dylan Davis is the man. He was able to locate the F150 I was in the market for on short notice and made the deal happen. Great service start to finish.
Posted on Google by TODD SANFORD
My experience shopping at robinson ford was nothing short of extraordinary. I attribute this to working with Dylan. He is one of the most wonderful and knowledgeable sales people I have ever met. He embodies customer service and patience at a ratio that made me feel at ease when making such a big decision. His knowledge of the vehicles and his poise when walking through the process made the experience so delightful. When I come back to Robinson Ford for my next vehicle I know just who to ask for. Thanks Dylan!
Posted on Google by Elias Trimble
Jet made the buying process so easy. Will definitely be back!
Posted on Google by Fernando Galeana
Robinson Brothers Ford in Baton Rouge is where I will buy all my vehicles! Easy and quick and efficient operation! Stephen Black was very efficient, knowledgeable, and made everything easy without the pressure routine!
Posted on Google by Cole Black
We recently made a purchase at Robinson Brothers in Baton Rouge. We had a very great experience. Our salesperson (TY) did an outstanding job taking care of us from the first phone call to closing and even after the purchase follow up was great. Would / will highly recommend (TY) to future buyers.
Posted on Google by Bryan Hunt
I felt very.comfortable with my salesman Jason K.; he seems very knowledgeable about every vehicle I asked about so I brought 2 for my retail business thanks young man I will be back and tell my business friends about you.
Posted on Google by PenelopeFamilyStore **
Great guy, all my cars came from Johnnie excellent service. I sent multiple people to him in for a vehicle five stars
Posted on Google by Matthew Elliot
I recently purchased a new Ford vehicle from Robinson Brothers Ford in Baton Rouge, LA. My buying experience was smooth and facilitated by Stephen Black. I have purchased several vehicles from this dealership since 1996 and returned when the time came to buy another vehicle. My Salesman, Stephen Black, had sold me the vehicle that I was trading in. Stephen is friendly, sharp, and has a keen business acumen. I enjoyed the negotiating process with Sales, valuing my trade, and the Finance Manager. I felt as if I would get the deal that I needed and Robinson Brothers made that happen. I am a satisfied returning customer and can highly recommend this dealership and my Salesman, Stephen Black. He took good care of me.
Posted on Google by JFISH1021
Awesome experience! Kaleb and Aaron always take care of me!
Posted on Google by Ramsey Smith
Dylan Davis is the best salesman! Very knowledgeable and no pressure!
Posted on Google by Shannon Davis
Jackson is amazing!
Posted on Google by Aya Mire
Christian was extremely knowledgeable about every detail and made the process a pleasant experience. I will be contacting him for my next purchase
Posted on Google by Lance
Great customer service agent
Posted on Google by Major Mittendorf
#Woody is the best around! Always willing to go the extra mile to make everyone happy. Customer service is spot on!!
Posted on Google by Heather Thorgeson
Dylan Davis is so knowledgeable about every vehicle on the lot! I highly recommend him for all of your car buying needs
Posted on Google by Jillian O'Quin
I just purchased a new bronco sport from Robinson brothers and let me tell you, they were a pleasure to deal with! Make sure you consider them next time you plan on purchasing a vehicle, and ask for Aaron. You won’t regret it! ❤️
Posted on Google by leigh baker
In a city full of cars and endless choices, there’s a legend called Christian—the guy who actually makes buying a car feel like zero stress. People came in overwhelmed, scrolling through options, unsure of what they even wanted. But Christian? He had this uncanny way of cutting through the noise. He listens. He actually listens. He doesn’t just push a car; he figures out what fits your life, your vibe, your budget. Every question gets a clear answer, every worry gets handled, and somehow, you leave not just with a car, but with confidence, clarity, and a smile. Word travels fast. Anyone who meets Christian leaves telling the same story: helpful, honest, and downright awesome. If car buying ever felt like a nightmare before, Christian turns it into a smooth ride you’ll brag about for years. Five stars aren’t enough.
Posted on Google by Ian Frederic
Dylan Davis is an Amazing sales man will definitely be working with him again in the future.
Posted on Google by Wayne Davis
Ask for DYLAN DAVIS! He’s the best! He’s knowledgeable and responsive. No pressure, just honest communication
Posted on Google by Brooklyn Albin
I purchased a used vehicle. My salesman, Christian Chustz, made the process good. I like good. Car was a good price and Christian made me feel like it was a good deal. I like good deals. Pleasant experience.
Posted on Google by Lennon King
Christian Chustz was an amazing salesman when we bought our Nautilus. He explained all features on the car. He was very knowledgeable. I can't tell you how much I dislike buying a car but Christian made the experience so easy! I would recommend this dealership and this salesman to anyone! Thank you so much Christian!
Posted on Google by Nancy Vinci
Christian Chustz helped me get a fantastic deal on a new F-150. He made me feel like I was buying a car from one of my best friends, not just a salesman trying to make a commission. He is the man!
Posted on Google by Grant Brouillette
Christian Chustz was amazing. Great service, really helpful, super kind and friendly. Told me exactly what I wanted to know and was very knowledgeable. One of the best guys I have come across in the car business.
Posted on Google by chae expo
I've never bought a truck from here. I actually drive a Dodge but they have this one salesman who was very helpful and had incredible hair. I think his name was Christian?
Posted on Google by Zakary Wolleson
Christian Chustz was very kind and helpful and made my experience at Robinson Brothers very easy.
Posted on Google by john
Jason King was wonderful! I know absolutely nothing about cars, but he was very patient and answered all of my questions, even the repetitive ones. He took time explaining things to me and made sure that I had the knowledge I needed before deciding on which vehicle I wanted to purchase.
Posted on Google by Shoua Vang
Huge shout out to Jason King for the wonderful experience when car shopping!! I will always go to him!
Posted on Google by Heaven Yang
My experience here was amazing from start to finish. Malikai was fantastic and treated us like family!
Posted on Google by Annette Berthelot
Ty Wire made our car buying experience so easy and answered every question we had!
Posted on Google by Angie Carlin
If I could give 6 stars I would! Johnnie Lee Sold us a 2020 Aviator in March of 2026 we couldn’t be more happy with everything about the sale! We were from out of town and Johnnie had everything ready for us and all the staff made the transaction very comfortable. We really enjoy the car and how nicely detailed it was and a great deal! I’d definitely recommend Robinson Brothers Ford and Johnnie Lee. Thank you for your honest character. You have built tremendous trust with us.
Posted on Google by Bob Curran
Drove two and a half hours to deal with Jarrod once in August to buy my 250 and he was great to work with and very helpful. We went back to Jarrod again in April and bought my wife an aviator experience was still just as good!
Posted on Google by Roland Moran
I purchased a 2020 Toyota Tundra and my salesman Tyron Wire was absolutely amazing. He was polite, kind , knowledgeable, and answered all questions I had for him. I couldn’t have asked for a better customer experience. Thank you Robinson Brothers looking forward to doing business in the future.
Posted on Google by Devon Wire
Jason “the king” is an amazing sells person. Very knowledgeable about all cars on the lot and has a great personality which makes you feel comfortable with all questions I needed answered. Definitely will be sending friends to come see the King
Posted on Google by Jessica King
Had the pleasure to work with Jason King, and couldn’t have asked for a better experience. Highly recommend him for your future vehicle process. Buy from the KING!
Posted on Google by Alec August
Jason was the best!
Posted on Google by Alexis August
I highly recommend Robinson Brothers! They have impeccable customer service. Aaron and Nicholas worked above and beyond to get us the best deal and provide all the information we needed to complete purchasing our Bronco!!!
Posted on Google by Kip Guillot
Johnnie is a true professional that makes the car buying experience a breeze! Highly recommend!!!!
Posted on Google by Brandon Miles
Meghan and her team are great. They always go the extra mile to make sure things are taken care of for my Expedition.
Posted on Google by Mike B
Michael is a great salesperson.
Posted on Google by Tiffany Ryes
Great service experience!
Posted on Google by Sandy Mapes
Great service. Always speedy and top notch
Posted on Google by David Johnson
Get my oil changes done here for my F-150 since it's under warranty. They service all makes and models and the service is fast, waiting area is clean.
Posted on Google by Chris St. Romain
Megan in the service department is tops!!! Thank you Megan for all that you've done!
Posted on Google by Jodie Barnum
Megan in the service department is tops!!! Thank you Megan for all that you've done!
Posted on Google by Paulla Barnum
Megan in the service department is tops!!! Thank you Megan for all that you've done!
Posted on Google by A Google User
Good service and great communication
Posted on Google by Shannon Powell
The service department at Robinson brothers ford is exceptional. It was a very good experience. Nick helped me and kept me updated about my vehicle. The service department was fast and friendly.
Posted on Google by Stacie Gross
The service department at Robinson brothers ford is exceptional. It was a very good experience. Nick helped me and kept me updated about my vehicle. The service department was fast and friendly.
Posted on Google by Stacie Scott
The service department at Robinson brothers ford is exceptional. It was a very good experience. Nick helped me and kept me updated about my vehicle. The service department was fast and friendly.
Posted on Google by A Google User
Professional, polite service center which always accommodates my oil, tire, and wiper needs. I feel I get honest information when shopping for auto supplies and services.
Posted on Google by Colette Riha
My service advisor at Ford was Kandace and she absolutely is wonderful. She kept me informed for the duration of my vehicle being there on where I was in line to have my inspection sticker done with the technician. She has a great personality and a great smile! I will definitely recommend her to other customers as well!
Posted on Google by Bella Benham
Absolute best place to purchase and have your vehicle serviced. LOVE ROBINSON BROTHERS
Posted on Google by JACK VAUGHN
The experience with service has been exceptional. From me calling to get a appointment to walking into to bring my car in. Nick Borne was my advisor, he was attentive and gave me the information I needed, he listened to my concerns and made me feel comfortable about leaving my car for repairs. Everyone was nice and helpful. I’ll never use another dealership I will always come back to Robinson ford in Baton Rouge for my 2020 ford mustang. I wish I could give 10 stars
Posted on Google by Stacie Scott
Great service and competitive prices. I will continue using their Fastlane Services in the future.
Posted on Google by Roland Sanchez
Beyond grateful for my sales team at RBFL!! Mike Beloso was a pleasure to work with and made me feel like family! Randy in finance was great as well!! They make deals at Robinson Brothers Ford!
Posted on Google by Connor Salinas
They were extremely nice and fast service
Posted on Google by brandon
Place is pretty awesome. Address all my concerns. Handled the warranty people. Gave me timely updates. My advisor was Noel, amazing person. Had a great technician. Couldn't complain. Thanks everyone!
Posted on Google by Gage Browning
First time using the Ford mobile service. Went absolutely perfect. Love this service.
Posted on Google by Albert Taylor
Sales experience is outstanding….Thank you Don and team!
Posted on Google by Craig C. Greene
Excellent customer service and support. Keep up the Excellent Work! And thanks Robinson Brothers Ford.
Posted on Google by G Washington
Great service and very friendly and informative customer service reps!!
Posted on Google by Alana Alexander
Jason King is a great salesman ,great experience buying my 2018 mustang and I recently bought my 2024 mustang dealing with him.A good guy.
Posted on Google by Melvin Smith
Great staff who goes above and beyond customers’ needs.
Posted on Google by Mike Steele
Great service and easy buying process. This was my second purchase there, and we will be back again.
Posted on Google by Bryan Simmons
Extraordinary
Posted on Google by Anthony Smith
Robinson Brothers was a pleasure to work with on the warranty work they performed on our Expedition. They kept us informed throughout the process and the work was completed a day earlier than promised.
Posted on Google by Brett Hughes Jr.
Sales was professional as usual. Vehicle performs well-better after updated programming was installed. Service was punctual and friendly. I like the way these guys treat customers.
Posted on Google by Glenn Simoneaux
Great customer service. This is my 4th vehicle purchase from Kaleb, wonderful salesman. Everyone is always extremely helpful and goes above and beyond to make sure my transaction is seem less.
Posted on Google by Alysia Becnel
Great service and they took care of me quickly. Much appreciated
Posted on Google by Rob G
They are very professional in the way they approach things which is much appreciated.
Posted on Google by Jacques Swart
Steven is amazing and Joe is great
Posted on Google by Sarah Calhoun
I had a great low pressure used vehicle buying experience. Jason King as well as everyone on staff showed very impressive professionalism. All the vehicle choices were clean, well maintained and the prices were more than reasonable. I’m guessing continued services at Robinson Brothers will follow the same excellence.
Posted on Google by Keith Neely
Remote Service Appointment - They Come to You. Making the service appointment couldn't have been easier. The Scheduler reached out via text to inform me that I was eligible for remote service, which meant they come to me. I didn't have to make the trip to the dealership and arrange transportation or possibly wait for hours. The Scheduler confirmed the date/time/location the day before via text, and the Service Tech called ahead on the day of the appointment to confirm the time and location. Even better, the tech was able to arrive early for the appointment (after confirming my availability), which saved me time. The Service Tech was courteous and efficient. Small town service from a big city dealership. Extremely well executed. Would highly recommend.
Posted on Google by Arthur Ewing
My entire experience was perfect! Everyone we encountered was so friendly and ensured we had the best experience. We purchased a new Lincoln Navigator and our salesman Kyle was the best. He was friendly, down to earth, professional, knowledgeable and quick to respond. Additionally, the finance team was quick with explaining our different options and was not pushy at trying to sell something that is unnecessary or something we didn’t want. This experience was the best experience I’ve had purchasing a vehicle. We will be returning customers; you can truly tell they care about their customers and want to demonstrate the highest level of customer service. I highly recommend this dealership and Kyle as a salesman.
Posted on Google by Victoria Domangue
Tina is always great! Everything worked out fine. Whenever I need to deal with my tires this is where I will always go (I'd say I'd go for an oil change too but I have an EV!)
Posted on Google by Kevin Robinette
Kelci Broussard made this experience effortless! The kindness and professionalism that was shown during our recent service with you was incredible! We will absolutely be returning as a customer for all our Ford needs! Thank you!
Posted on Google by Lauren Trusty
Robinson Brothers is on top of the game. They have a wonderful delivery and pick up for their Customers in a 12 mile radius along with precision service excellence. Keep it up guys and gales. God Bless
Posted on Google by Joseph Summers
My experience with Robinson Brothers Ford was one of the best I have ever had in purchasing a car. The level of knowledge and professionalism of their staff was beyond compare. I recommend anyone looking for a car to visit this dealership!
Posted on Google by Marline Porche
Andy rocks, keeps everything easy, and I drove out the same day. I traded in my clunker to putting my shades on in some fantastic AC. Today as we speak it is 114° outside. I drive from warehouse to warehouse in +100° sites and now I can open my app while I’m wrapping up start my Car with AC rocking and can immediately feel that relief…Technology right…
Posted on Google by Dave Goldberg
Dustin and Stephen were awesome! Probably the smoothest sale I have every been a part of. They made me feel that my time was valuable. They were willing to jump through hoops to not only to get the deal done but not spend all day at the dealership. I truly felt like a VIP customer. Finance guy had me in and out….felt like 5minutes of paperwork. These guys have to all together!! We love our new expedition
Posted on Google by Calvin Clement
Awesome experience with Johnnie Lee, I wish every car salesman was like him around the world!!!!! After shopping around for days. Robinson Brothers/ Johnnie Lee had the perfect used car for me, listened to my needs/concerns and did their best to accommodate. Very grateful for the experience and highly recommend. 10/10
Posted on Google by S Ellzey
Everything was repaired the first time. It only took one day so for repairs to be completed.
Posted on Google by Keith Dixon
The Manager and sales staff at Robinson Brothers are second to none! I will absolutely be purchasing from them again in the future.
Posted on Google by Rev Orges
A great experience in the Service Department this morning. Adrianne greeted me with a smile at 7:00 am. My Lincoln nautilus gave me a scare yesterday when it would not start. It happen to be the battery. It got replaced and covered under warranty’. My wait time was minimal while I waited in their clean waiting area. Thanks Adrianne for getting me in and out quickly!
Posted on Google by Carmen Ramber
Only one of the 4 local dealerships that could work us in for emergency travel service. They had us going again in a few hours. Their service was Excellent!
Posted on Google by Duwan Dunn
No issues with the advisor or service. I've dealt with this dealership off and on since the 1980's and they run a good business.
Posted on Google by John White
I brought in my truck- Adrian Almodovar my service tech kept me informed and made sure any of questions were answered completely. Just a great experience with him and his team.
Posted on Google by gennie holleman
Great sales person (Andy) and the business agent was efficient in getting us out the door with our new Ford Lightning (thanks Joe). Over all, great experience.
Posted on Google by Keith Crissman
Best purchase experience ever. Salesman (Jackson) did an excellent job working with me on buying a new truck. I drove from over 3hrs away to buy here and began the process on the phone. He was easy to work with and walked me through each step. The finance team did a great job of explaining all my options and made everything go as smoothly as possible. I will definitely look to Robinson Brothers Ford for any future vehicle needs. They have a huge selection of both new & used vehicles. They also have a canopy over a section of their lot to allow shopping in bad weather. That's a plus on hot or rainy days.
Posted on Google by Kevin L
Mobile service was perfect. Asked them in advance to bring new wiper blades and they did. Had to come back because the lug key was not in glove box. He came back a day later with a replacement lug key and rotated all tires. Saved me hours and I never had to leave my office. Worth every penny.
Posted on Google by William Thies
Loved it great service
Posted on Google by Kelley Hopper
Loved it great service
Posted on Google by Kelley Hopper
My car had a recall and my local dealership in Springfield, IL claimed they could not request the part -- I was told to just keep calling every 2 weeks. Instead, a few weeks prior to taking a trip to Baton Rouge, I contacted the Robinson Brothers Ford to see if they had any parts in stock. Noel told me that not only could they order it, but that I could have an appointment while I'm in town to get it put in. I dropped it off early in the morning when they first opened and was prepared to wait multiple days to get my car back but it was done in the SAME day! What a great surprise and great service. The shuttle service to/from the dealership was also great and the driver was very nice. Overall, I had a wonderful experience and would recommend them to anyone in the Baton Rouge area.
Posted on Google by Jayme Kirchner
The service dept is the best! Very easy, simple and top notch quality service. NOEL in service was very nice and helpful and communicated frequently with me as to the updates of my vehicle which I appreciate so thank y’all
Posted on Google by Dustin Jeansonne
Awesome!
Posted on Google by Effie Moten
I had spoken to other dealerships before seeking out Robinson Brothers Ford Lincoln. I had done a tremendous amount of research on the Aviator I wanted but also on the current sales situation. I was so pleased with the way all of the Robinson employees treated me throughout the process of purchasing my vehicle at a great price and giving me a fair trade in value, that I will be returning for the next vehicle I buy soon. It was one of the best car buying experiences I’ve ever had. Well done! Don’t buy a car without checking this place out!
Posted on Google by Tonia Kay Guidry
Hey I had a great experience with Robinson ford brothers. The customer service was excellent. Mrs Jennifer was extremely nice and pleasant to talk to. Also Meghan Was The Woman Who Took Care Of My Vehicle Needs. I Had To Get My Driver Door Latch Replaced on My 2015 Ford mustang. I highly recommend them if you need any service !!!
Posted on Google by Marlon Floyd
Love Love Love my Corsair, her name is Sexy Velvet.
Posted on Google by Patricia Malbrue
The service department and sales department really went above and beyond to fix my vehicle in a timely manner. The Customer Service was outstanding!!
Posted on Google by Kevin Heinz
Great experience. No pressure
Posted on Google by Michael Lasher
Prompt and attentive service. Adrian was up front with his diagnosis and generous with his time, a real pleasure to work with.
Posted on Google by Tony Williams
The Pick up/ drop off service now provided by Ford is absolutely a game charger!!! Thank You Robinson Bros!
Posted on Google by Kevin Riche
Mobile service was very convenient. Technician, Byron, was excellent and expeditious. Service manager, Nick was attentive and responsive. Would definitely use this service again.
Posted on Google by Brent W Allain Jr
It was a pleasure working with Adrian Almodovar. He was professional and very friendly.
Posted on Google by Lisa Torres
Huge place, lots of cars, waiting area, lots of complimentary water and snacks. Friendly, helpful, courteous staff. Just went to pick up my plates and registration, post sale.
Posted on Google by Shawn Stewart
Meghan was so friendly and helpful! Super appreciative of all of her help
Posted on Google by Austin Dennis
We purchased our pre owned vehicle from Robinson Brothers Ford and our salesman Christian went above and beyond to help us make this entire process stress/hassle free. Christian walked us through every step and made sure ALL of our questions were answered as well as he listened to what we were looking for and needed in a vehicle. Christian answers every call/text promptly and follows up to make sure everything is going ok. We were completely impressed with Christian’s professionalism as well as his kind demeanor. We would definitely recommend buying your vehicle from Robinson Brothers Ford in Baton Rouge. Their entire staff are friendly, professional and knowledgeable.
Posted on Google by Kerry Blum
Courteous, friendly Lincoln service.
Posted on Google by Amy Berret
Excellent experience with the service department. My Bronco Sport had a recall. They offered me a loaner car and pickup and drop off service. I received several text messages from Kandace and Kalyn confirming my appointment and texts throughout the day as well as follow up to make sure everything met my expectations.
Posted on Google by Ann-Marie Krulak
Rec’d a recall notification from Ford a few months back - called All Stars Ford - they took my info down; said they would call me back - never called. I call Robinson Ford, spoke to their service rep and got an appt for the next day. Then they called me back and said they can come directly to me. Recall serviced next day at home! AWESOME CUSTOMER SERVICE!!! I will be back. THANK YOU!!
Posted on Google by Tricia T
Super friendly. smart technicians and the shuttle service, Eddy, is a Baton Rouge treasure!
Posted on Google by Jodi Johnson
As always the service department at Robinson Brothers is doing an outstanding job. The Super Duty service writer “Brandon” is a class act. He communicates well and makes sure that the job is done correctly. Great Job!
Posted on Google by Ken Sharp
Excellent customer service. Dropped in for a quick tire repair and rotation. Was out in less than an hour. Not bad for just stopping in at lunch time. Anywhere else would have been over an hour or two, if not tell you to make an appointment. Donavon and Derek are very professional and their customer service should be the standard!
Posted on Google by Jason Ward
Service was excellent, Adrian listened to my concerns and gave answer to possible trouble. Made appointment for servicing. I must say, my car has been the cleanest in a some time with the car washing.
Posted on Google by Alice Bentley
Service and Representatives are alway great. Mr. Anthony Biagas and Adrian Almodovar take very good care of me and my Lincoln’s.
Posted on Google by Cynthia Kilcrease
Nick was very professional, communicated well, and the whole department completed the task in a clean, timely manner.
Posted on Google by Corey Ayo
Nick Borne was fully transparent, helpful and professional during the whole process of getting my car fixed. Couldn’t have asked for better service!
Posted on Google by mason lagrone
The service department was knowledgeable, & courteous of its patron's time. Received the diagnosis & prognosis in less time than quoted.
Posted on Google by Tom Myers
My advisor Noel was very informative on updates going on with my car.
Posted on Google by Brembo GT13
I scheduled an appointment to get recall done on my Bronco. Got a text that they can pick up my car & leave me a loaner at work, until they are done with my car, then they would bring me car back. Kayln & Kandace took care of the whole process, they send me an Explorer & took my car. This was a great experience & yes they got my business for life. I appreciate you both. Thank you
Posted on Google by Shawn B
Very good and professional
Posted on Google by Earnest Singleton
I scheduled an appointment to get recall done on my Bronco. Got a text that they can pick up my car & leave me a loaner at work, until they are done with my car, then they would bring me car back. Kayln & Kandace took care of the whole process, they send me an Explorer & took my car. This was a great experience & yes they got my business for life. I appreciate you both. Thank you
Posted on Google by Shawn B
Super friendly, easy to schedule appointments, quick and thorough service and last but not least is the wonderful shuttle driver and service!!!
Posted on Google by Elisa Tice
Quick Lane is organized, efficient, ands professional. If you need an oil change, brakes, or a tire repaired, I 100% recommend Robinson Brothers Quick Lane!
Posted on Google by Rodney Schoemann
Thank you Randy (in finance) for helping me get info about my warranty. My local Ford dealership was no help. I appreciate you taking the time to help me!
Posted on Google by melissa corbin
I bought a Ford Explorer here about 20 years ago and it's still running great even with well over 150,000 miles.
Posted on Google by Edmund Cramp
Quick lane does good work in a timely manner. Just wish they could do the work without the dealership pricing. LOL. Seriously used them for 10 years and 3 vehicles, they are not trying to upsell anyone so it is nice to go in for service and know that if they recommend something it is usually legit.
Posted on Google by Joe Carey
Ian is the best! If you want a dealership you can trust to not charge you over MSRP and one that works to get it below if possible then look no further. 5 stars just like every time
Posted on Google by Ryan Schoemann
Highly recommend going to Robinson Brothers if you need a new vehicle. Ask for Don, he was a great salesman and took care of all my concerns and answered all my questions.
Posted on Google by Joel Jenkins
Never got what I would say was a great deal from Robinson Brothers in the past. That changed dramatically with the purchase of my 2023 Lincoln Black Label Aviator. Anthony Biagas is the best car salesman I have ever dealt with. Made the process easy and was great with explaining the vehicles bells and whistles. At the time I was purchasing my Aviator my daughter and son in law were purchasing an Aviator for their main vehicle and they got the same level of service and attention to details. My opinion has changed about Robinson Bros. Lincoln. If you want a high end awesome Black Label experience than see the team at Robinson Bros. and ask to deal with Anthony Biagas.
Posted on Google by Chuck Lawrence
Professional Staff , Great Service !!!
Posted on Google by Bob Kirby
Everything was taken care of in a very professional manner and that’s what’s important to me. Love the service I will be coming back for more service for my car in the near future! Thanks
Posted on Google by Linda Washington
The manager was very professional
Posted on Google by WALKER CABINETS
Fantastic and considerate people at Robinson Brothers. Highly recommended!
Posted on Google by Xinguo Wang
Fast professional service
Posted on Google by Chris Gautier
These guys took great care of me. I let them know what I was looking for in a truck and they showed me plenty of options. They found me everything I was looking for and made the process smooth and easy. Great financing options and, of course a great product! Thanks Christian and Joe!
Posted on Google by Cody Cowen
Was super no pressure, had a nice variety of cars, and staff was friendly, helpful, and non aggressive in anyway. I felt great through my entire visit there. And yes, I bought a car.
Posted on Google by Kei Stewart
Great costumer service! Costumer service its on point, Adrian is the man when it comes to scheduling services and repairs. I took my 2019 Lincoln Navigator...
Posted on Yelp by Ricardo R.
Needed 2 tires, called and ordered tires, service to replace was quick and at a fair price, employees were very helpful
Posted on Yelp by Norm B.
i want to thank Donovan for a great experienc. i was concerned about getting their at 5 pm, but the took me right in and was finished in less than 20 mins....
Posted on Yelp by Michael C.
Awesome experience with Johnnie Lee, I wish every car salesman was like him around the world!!!!! After shopping around for days. Robinson Brothers/ Johnnie...
Posted on Yelp by Shaprece E.
Great location. Very accessible and convenient. Great knowledge service department. The Robinson Brother's team is very easy to work with. I like their inventory....
Posted on Yelp by Mary B.
Customer service was excellent!!! I highly recommend them if you ever have any issues with your auto. Because usually Ford, means found on the road dead,...
Posted on Yelp by Donna V.
Excellent customer service and friendly staff, especially Johnny at the used car lot. Fair pricing for buying and selling a vehicle.
Posted on Yelp by Cas T.
I would buy 10 more cars from them if I could! Don went over everything in the car so that we knew how each part of the car worked and what it was used for....
Posted on Yelp by Brooklyn W.
Oil change, air filter, and tires rotated in 35 min. I left several valuables out prior to service and nothing was moved or missing.
Posted on Yelp by Michael M.
I had to have my car towed to the dealership because it wouldn't start. I'm from out of town so i didn't really know where else to go. Service was good and...
Posted on Yelp by Lynda B.
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