Robinson Brothers Dealer Reviews

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Customer service was excellent!!! I highly recommend them if you ever have any issues with your auto. Because usually Ford, means found on the road dead,...
Posted on Yelp by Donna V.
Excellent customer service and friendly staff, especially Johnny at the used car lot. Fair pricing for buying and selling a vehicle.
Posted on Yelp by Cas T.
I would buy 10 more cars from them if I could! Don went over everything in the car so that we knew how each part of the car worked and what it was used for....
Posted on Yelp by Brooklyn W.
Oil change, air filter, and tires rotated in 35 min. I left several valuables out prior to service and nothing was moved or missing.
Posted on Yelp by Michael M.
I had to have my car towed to the dealership because it wouldn't start. I'm from out of town so i didn't really know where else to go. Service was good and...
Posted on Yelp by Lynda B.
great survice! Adrian was very helpful
Posted on Google by Rudedude_Redd Coleman
Working with Adrian in regards to my vehicle repairs has been a pleasure. Each service visit he has shown great concern for the customer's need. Adrian has gone beyond the call of duty to please his customer.
Posted on Google by Bud Cage
It was a pleasure working with Adrian and everyone at Robinson Brothers as well as Ford Pro!
Posted on Google by Lisa Torres
Aaron our sales person was fantastic. Don McClure is the best. The whole team here at Robinson Brothers is a five-star experience. I would suggest better people in the finance office but other than that it was a great experience for us.
Posted on Google by Roman Harris
I would highly recommend Jarrod Paulin for all your automobile purchases. His professionalism is beyond outstanding.
Posted on Google by Florence Williams
Thanks to Jessica Morgan at Robinson Brothers Ford-Lincoln for scheduling service at my home to take care of a recall issue for my 2024 Ford Maverick and to technician Byron for doing the repair! Excellent service from start to finish!
Posted on Google by J Aaron Biggers
Robinson Brothers salespeople (ours Don McClure) go above and beyond. Finance team (ours Joe Park) also cut through the hassle that normally occurs when financing. Top Notch Professionalism All Around!!
Posted on Google by Scot Durand
I am always pleased with my services at Robinson Brothers Ford Lincoln. They make me feel special!!
Posted on Google by Lillie Washington
Our experience was phenomenal! Between our salesman Edwin and our finance manager Brian Swink we could not have asked for a better experience! We drove 5 hours to their dealership and any purchase in the future will be from there going forward!
Posted on Google by Sarah Jewell
Jerrod is amazing !!!
Posted on Google by Ashanti Dickerson
Lincoln service Department at Robinson Brothers Ford is fantastic! Outstanding service from the young lady Caitlin)who did all the scheduling and exceptional service from the young man (Byron) who came to my house to do the service. Fast response to all questions by text or phone calls. Always polite and friendly. Keep up the good work! Owners of this establishment should take note of these two young people and reward them.
Posted on Google by jan boyle
I received warm and helpful service from Mr Hugh Patin and he made sure I got the best bang for my buck. Getting a better vehicle than what I was expecting to get!
Posted on Google by Trenton Long
A very honest hard working your man. Mr. Pauling is friendly and personable .
Posted on Google by Sheila Clark
I had an outstanding experience purchasing my new Ford Expedition from Robinson Brothers Ford! Woody was a great help and made the process stress-free and enjoyable! Dustin White was also very helpful and worked in a timely manner to find the car that fulfilled all my requests! I truly appreciate both of them and their commitment in helping me find the perfect vehicle. I highly recommend reaching out if you are looking to buy a new car!
Posted on Google by Nicole Fair
“Under the big American flag,” she’s a beauty inside and out! We had a great purchasing experience of my new used 2022 Lexus RX. Jordan and Tyron were absolutely wonderful. Everyone we dealt with in the process was extremely patient, helpful and kind. We never felt pressured to buy, which I truly appreciate! I’d recommend Robinson Brothers to anyone!
Posted on Google by Becky Green
Jarrod, wish I could give 10 stars.
Posted on Google by Kim E
Jarrod is absolutely a ray of sunshine. He stays in contact and gives you the best service you could possibly ask for. Overall a great guy !
Posted on Google by AMya Goodin
Adrian is awesome.
Posted on Google by Raymond Malott
Best service I have ever had at a dealership. I have own Chevy’s, Fords, BMW’s, GMC, and Cad Escalades. Robinson Brothers is on top of service after the sale.
Posted on Google by Bunky Hughes
Dylan was super helpful! Ask for Dylan! :)
Posted on Google by Brian Mooney (mrmelooney)
Adrian always makes our service process seamless. He is fast, friendly, very efficient and takes the time to keep us updated. Great customer service!
Posted on Google by Ramona Gill
Ivory was my tech, and he was across the board amazing. He was very informative and very patient with me and all of my questions. He met and exceeded all of my expectations and I hope to have him again in the future.
Posted on Google by Sheneka Times
Adrian is wonderful to work with when bringing our vehicles in for service. Always very kind and accommodating.
Posted on Google by Sylvia Trabona
Harley Vaughn and Kaleb Clark are clearly the best in the biz and on top of their game. No hassle and very direct. Highly recommend both of them.
Posted on Google by Manish D Sthanki
Wonderful place to do business! We love Don, he always goes above and beyond for us! Top notch sales and service!
Posted on Google by Megan Buckner
Edwin is the kindest, most patient car salesman I’ve ever met. Explained everything about the Aviator I was buying like he was just reading a book. Answered my questions with honesty and is still doing so today when I have questions about my vehicle or service. The finance manager was very patient during my decision process to purchase the new vehicle. I did not feel pressured to buy at all! So glad I purchased the TireCare Plus warranty!! It’s worth it!! Adrian in the service department is also kind and extremely helpful while communicating clearly, every step of the way. Thank you all for your commitment to excellent service!!
Posted on Google by Brigette Noble-Veal
If I were able to give 10 stars, I would!!! I recently purchased my 2023 Lincoln Nautilus from Robinson Brothers Ford, and I couldn't be happier with the experience. Jarrod was absolutely wonderful to work with throughout the entire process. He was professional, knowledgeable, honest, and made everything easy from start to finish. He took the time to answer all my questions, kept me informed every step of the way, and made sure I was completely comfortable with my purchase. What has impressed me the most is that his customer service didn't stop after the sale. Jarrod is still checking on my purchase, following up with me, and helping me with a couple items that need attention. It's rare to find someone who continues to provide that level of care and support after the paperwork is signed. Buying a vehicle can sometimes be stressful, but Jarrod made the entire experience smooth and hassle-free. His dedication to his customers and commitment to making sure they are taken care of truly sets him apart. I highly recommend Jarrod and Robinson Brothers Ford to anyone looking for a vehicle. Thank you for making my purchase of my 2023 Lincoln Nautilus such a positive experience!
Posted on Google by Anna Sonnier
Rick and his team puts customer in customer service. My service team associates Brandon is awesome when it comes to getting me in and out.
Posted on Google by jerome wren
Best Service in South LA-
Posted on Google by rex salge
My experience with Robinson Brothers was totally hassle free. Will definitely use them again!! The tech that van out, could not have been nicer and more pleasant!
Posted on Google by Nick FaKouri
Very convenient. No waiting time involved since I was on my own lot doing other things.
Posted on Google by Kenneth Burns
Robinson Brothers along with the salesman Anthony Biagas was WONDERFUL!! I have nothing but great experience with the dealership and the salesman!
Posted on Google by Myra Nobles
Great Expwrience
Posted on Google by Anabeth Scott
Robinson Brothers has been absolutely amazing to work with. I would definitely recommend them and Connor with body shop was a great manager to work with. His communication was wonderful and I always felt heard and cared about! My specific situation took some time but I always felt like I was in great hands!
Posted on Google by Allie Mitchell
Jarrod is amazing!
Posted on Google by Anna Walker
Great experience, mechanic was communicative, punctual, and he went above and beyond even clearing a light on my dash which wasn't part of the service!
Posted on Google by Kimber Guerrero
Great job. Service done at home. Jose was professional and informative on the repair issues . Also on time
Posted on Google by alvin Chappuis
The warranty service was a great experience. Mobile service was a great help.
Posted on Google by Kevin Crain
Don was an absolute joy to work with when I purchased my new Aviator.
Posted on Google by Sheri Watts
Adrian was awesome.
Posted on Google by Debbie Smith
Excellent customer service from Adrian.
Posted on Google by Cheryl ConeyArnold
Kaleb “Woody” Clark and Stephen Black did an amazing job getting us the vehicle we needed in a timely manner. They worked hard to make us happy and it worked! Love our new Expedition!
Posted on Google by Carly Terry
The mobile mechanic service is convenient and they do a great job.
Posted on Google by JESSIE SHELTON
Brandon Guillory and the mobile technician were both extremely helpful with scheduling and servicing our vehicles for their first oil change. The process was smooth, convenient, and professional from start to finish. Excellent customer service and communication throughout. Definitely recommend and will be using them again in the future!
Posted on Google by Guam Marianas
It is very easy to schedule appointments! The technicians are efficient and communicate everything you need to know in a timely manner.
Posted on Google by Kevin T
Robinson Brothers Ford Lincoln was great! I requested that they service our Aviator for recalls. They offered their concierge service and sent someone to pick out vehicle up. They left a rental/loaner while they had ours. 5 out of 5 would recommend!
Posted on Google by Shane Fast
Very good service out of Latham Williams , and shop Forman , at Pro Service location for being attentive to what my vehicle was actually doing and getting it repaired in a timely manor
Posted on Google by Chad McCants
A friend convinced me to bring my truck to Robinson Brothers Ford Pro Elite service center for some major engine work and I’m glad I did. My service advisor was excellent and I was very happy with the repairs. Would recommend them to anyone who is looking for honest technicians to repair their vehicle.
Posted on Google by Kevin Shows
The service team was a beyond helpful, they assisted me in utilizing the app to get my truck picked up for free and were less than 24 hours having my Tremor back to me. Ollie was an absolute professional in handling my service.
Posted on Google by Ryan Harris
They came to me to fix my recall issue with their mobile service option. The two mechanics arrived at my location a few minutes before my appointment time which was great and it only took them about 20 minutes to get my vehicle's recall issue taken care of! The whole experience was excellent and I highly recommend using Robinson Brothers Ford for your vehicle service needs!
Posted on Google by Brett Walters
Adrian in Lincoln service has always been very courteous and professional on any occasion when bringing our vehicle in for regular maintenance or when there was an issue. This particular instance, we had a coil go bad and had to replace sparkplugs and it was at least a 2-day diagnostic and job. Adrian knew we were leaving for a trip, and did what he could to escalate our issue so that we didn't have to rent a vehicle and be able to leave for our destination, as planned. Thank you so much, Adrian!!
Posted on Google by Anita Cambre
Another Great truck buying experience! Jason King always does a good job with the sale, treats me like family. Joe Park is my favorite to help with the business/finance part of the sale. Recommend them highly!
Posted on Google by Joe Ducote
Friendly Fast Service
Posted on Google by Louis Sanchez
Hugh was an amazing car salesman! Answered all our questions and helped us choose our forever vehicle!
Posted on Google by Cherilyn Lagos
Robinson Brothers has been absolutely outstanding on every service call I have relied on them for. Their assigned techs are very professional and friendly. Thank you RB for your awesome customer service!
Posted on Google by Teresa Frishett
I recently purchased a new Lincoln Aviator from Robinson Brothers Lincoln, and I couldn’t be happier with the experience. Jason King was outstanding from start to finish. He was professional, knowledgeable, patient, and never made me feel pressured during the process. He took the time to answer all of my questions, explained everything clearly, and made sure I found the perfect vehicle for my needs. The entire team at Robinson Brothers Lincoln made the buying process smooth and stress-free. Excellent customer service like this is hard to find these days. I highly recommend Jason King and Robinson Brothers Lincoln to anyone looking for a new vehicle. I will definitely be coming back for future purchases!
Posted on Google by Cindy
Cannot say enough great things about my experience at Robinson Brothers! Woody was absolutely great in the process of buying my Bronco. He went above and beyond to find exactly what I wanted. He made everything so easy and seamless. Definitely the best experience I have ever had at a car dealership. Highly recommend Woody to anyone in the market for a vehicle. You won’t be disappointed.
Posted on Google by Emily Milazzo
Extremely helpful people! Very fast service! Very nice staff and super responsive! would recommend! Service department is top tier! Sales is top tier as well! Kaleb and Aaron in sales and Conor are the people to see !
Posted on Google by Ian Slater
Very helpful, very fast service. Best people around! Absolutely love Kaleb and Aaron at Robinson Brothers, definitely recommend them!
Posted on Google by Victoria Slater
I highly recommend Johnnie at Robinson Brothers. I have purchased from him multiple times. No run around. Straight to business. 5 Star
Posted on Google by Toni White
De’Aun was awesome y work with. Helpful along the way with everything. Communication was excellent
Posted on Google by Cord Cole
Jason King was very friendly and knowledgeable about the vehicle, lincoln, Nautilus. This is the third vehicle I've purchased with his help.
Posted on Google by Sharon King
Great sale person who how all the features work on the car. Walked me through the entire process including financing. My sale person was Jason King. I have purchased 3 vehicle with him.
Posted on Google by HENRY KING
Jason King is for your professional and friendly service!
Posted on Google by cody gautreaux
Ty was very helpful and delivery was exceptional!
Posted on Google by Darcy Knight
De’Aun was great to work with and very responsive which is SO refreshing compared to other experiences I’ve had at other dealership service departments. Service was timely as well. Great experience.
Posted on Google by Bryan Wesley
Great experience dealing with Aaron. We purchased 2 vehicles within 4 months of each other and made sure Aaron assisted with both. He was unbelievably patient especially with my wife who test drove vehicles many times before making her decision. No pressure at all and his main concern was we purchased the vehicle we wanted. i have already recommended Aaron to a couple of my friends.
Posted on Google by Bryan Voth
De'Aun was perfect! She was a really big help with my truck and i will definitely be back for all of my ford needs
Posted on Google by Anthony Albert
Great experience bringing vehicle to Robinson brother body shop. Staff was always helpful and was kept up to date during repair process. Repairs came out great and would highly recommend to others!
Posted on Google by Glenn David
I went to Robinson Brothers today on a whim because I was preparing to drive back home to Alabama and noticed my car leaking oil. As soon as I walked in De’Aun was super helpful, kind, and personable. I tend to give a lot of context that’s not needed sometimes especially when it comes to my car, but she made it feel like every bit of information was helpful. De’Aun got me in quickly and they fixed the error from the previous dealership and got me back on the road within A few hours. If I ever need my car checked out again while I’m in Baton Rouge, I’ll definitely be bringing you back!
Posted on Google by April Bailey
Excellent service answered all my question asked
Posted on Google by Wade Guilbeau
Proud new owner of Lincoln Navigator. From start to finish product specialist, Ty Wire, was awesome from the first phone call to the vehicle delivery. Everything was done from start to finish in a little over an hour. Thank you sir!!!
Posted on Google by Duane Bell
Friendly , made it easy to drop off and pick up my Navigator. The vehicle was cleaned while
Posted on Google by Terry Ross
I had another great experience with Robinson Brothers, and Woody was a huge part of that. From the very first phone call until the moment we drove off the lot in our new F-250, he stayed in constant communication with us and stayed on top of every detail throughout the entire process. Woody took the time to thoroughly explain all of the features and details of the truck, answered every question we had, and made sure we felt comfortable and informed every step of the way. The level of customer service and attention we received truly sets Robinson Brothers apart. Because of the quality service, honesty, and care we’ve always received, Robinson Brothers will continue to be our first choice. We highly recommend Woody and the entire team to anyone looking for a smooth, stress-free buying experience!
Posted on Google by Hunter Mosley
We had an amazing experience with this Robinson Brother’s from start to finish with my husband and I’s purchases! The customer service was truly top notch, and we felt well taken care of every step of the way. Woody went above and beyond to make the process easy, stress-free, and enjoyable. He was knowledgeable, honest, and genuinely cared about helping us find exactly what we needed. If you’re looking for a dealership that treats you like family, this is the place to go. We will absolutely recommend Woody and this dealership to all of our friends & family. Thank y’all again for such a great experience!
Posted on Google by Corinne Mosley
There is no better showman in the business than army veteran, Dylan Davis. If you think he stuns in the black button down quarter sleeve country club bartender shirt, you gotta check champ out in this gorgeous Robinson Bros polo. #DoingItDylanStyle #DDD
Posted on Google by Ruby Landry
It was a pleasure working with Anthony and Ashley
Posted on Google by Randy
I will be going to Dylan from this point on for all of my future vehicle purchases!
Posted on Google by Ali Hernandez
Dylan is the best
Posted on Google by First name Last name
THESE EMPLOYEES TAKE CARE OF YOU AND MAKE YOU FEEL LIKE FAMILY. THEY ALWAYS DO IT RIGHT AND IN THE RARE OCCASION SOMETHING IS NOT RIGHT THEY MAKE IT RIGHT NO QUESTIONS ASKED!
Posted on Google by Jeramiah Baker
Cody and his brother were my salesmen. Took me around and showed me all the great features my new ride has. Very good service and attention to detail made the entire process seamless. Many thanks to the sales manager Woody for making it a great experience!
Posted on Google by Frank Dedman III
Ty was very helpful in getting the deal done. He explained as we went and it was a very easy transaction.
Posted on Google by Barry Bujol
Great experience buying my vehicle. The process was simple and convenient, and I was able to handle most of everything by telephone. Everyone was professional and easy to work with. Very positive experience overall.
Posted on Google by Brandon Bordelon
Went to Robinsons Brothers for a new Expedition. Aaron was a pleasure to work with! Very professional. Will definitely be back to see Aaron in the future when it’s time to upgrade!
Posted on Google by Kale Theriot
Highly recommend this place
Posted on Google by Harry Scott
Dylan was a pleasure to work with
Posted on Google by Miss Alexandra
Dylan was very helpful
Posted on Google by Alic Goldwyn
Dylan was a great help!
Posted on Google by Steven Hamm
Dylan made the whole process quick and painless
Posted on Google by Bailey Arevalo
Dylan made the whole experience breeze for us
Posted on Google by Jared Harvest
Thanks dylan!! Love my new car!
Posted on Google by Patrick McNeabe
Probably the easiest car buying experience I’ve ever been through. Johnnie Lee was excellent, he answered all of our questions, was honest, and made us feel comfortable throughout the process. Robinson Brothers will be my first look when vehicle shopping from here on and I look forward to recommending them.
Posted on Google by Nick Furlow
We bought a 2023 Lincoln Nautilus for my wife, and this was by far the easiest dealership experience I’ve ever had. Jarrod was professional, knowledgeable, and genuinely helpful throughout the entire process. He never pressured us or tried to upsell anything we didn’t need or want, which made the experience stress-free and enjoyable. If you’re looking for a smooth and honest car-buying experience, I highly recommend working with Jarrod P. for your next vehicle purchase.
Posted on Google by Jean Lagarde
3 vehicles so far and havent had any issues. Jason king has helped me each time and has been amazing every time
Posted on Google by Ronnie Stephens
It’s tough to find a trustworthy dealership but Jason and the people at Robinson Brothers ford took care of us. Jason went above and beyond to make us happy, he’s amazing and an absolute pleasure to deal with
Posted on Google by Nicholas Cobb
Go see Johnny Lee ! He made the purchasing process seamless !! Johnny will give you a five star experience and deliver exactly what you are looking for.
Posted on Google by Tajh Mathews
I highly recommend Johnnie Lee if you’re looking for someone honest, patient, and truly dedicated to helping people find the right vehicle. He has helped me not just recently, but multiple times throughout the years, and every experience has been smooth, professional, and stress-free. He honestly changes the typical “car salesman” stigma. He’s genuine, funny, easy to talk to, and never makes you feel pressured. You can tell he actually cares about people and wants to make sure you leave happy with your decision. Definitely recommend asking for Johnnie Lee!
Posted on Google by Taja Lewis
Christian over at Robinson brothers is my favorite kind of salesman. Factual, caring, and efficient! He helped me decide on a Lincoln that fit my needs, wants and budget! I’ll never go anywhere else, as long as Christian greets me on the lot!
Posted on Google by Whitney Ghere
Kaleb "Woody" Clark is the best in the business, he might be a car salesman but he takes more of a customer consultant roll on all his deals. My family makes sure that all of our vehicles come from him and his Robinson Brothers team!
Posted on Google by Jacob Dawson
Kaleb “Woody” Clark is always and will always be our go to for any car we ever own! His customer service and attention to detail is unmatched and he is alway one phone call away with a great deal and great service!
Posted on Google by Katie Dawson
Great costumer service! Costumer service its on point, Adrian is the man when it comes to scheduling services and repairs. I took my 2019 Lincoln Navigator...
Posted on Yelp by Ricardo R.
Needed 2 tires, called and ordered tires, service to replace was quick and at a fair price, employees were very helpful
Posted on Yelp by Norm B.
i want to thank Donovan for a great experienc. i was concerned about getting their at 5 pm, but the took me right in and was finished in less than 20 mins....
Posted on Yelp by Michael C.
Awesome experience with Johnnie Lee, I wish every car salesman was like him around the world!!!!! After shopping around for days. Robinson Brothers/ Johnnie...
Posted on Yelp by Shaprece E.
Great location. Very accessible and convenient. Great knowledge service department. The Robinson Brother's team is very easy to work with. I like their inventory....
Posted on Yelp by Mary B.
Customer service was excellent!!! I highly recommend them if you ever have any issues with your auto. Because usually Ford, means found on the road dead,...
Posted on Yelp by Donna V.
Excellent customer service and friendly staff, especially Johnny at the used car lot. Fair pricing for buying and selling a vehicle.
Posted on Yelp by Cas T.
I would buy 10 more cars from them if I could! Don went over everything in the car so that we knew how each part of the car worked and what it was used for....
Posted on Yelp by Brooklyn W.
Oil change, air filter, and tires rotated in 35 min. I left several valuables out prior to service and nothing was moved or missing.
Posted on Yelp by Michael M.
I had to have my car towed to the dealership because it wouldn't start. I'm from out of town so i didn't really know where else to go. Service was good and...
Posted on Yelp by Lynda B.
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