Robinson Brothers Dealer Reviews

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All Reviews 733 Google 723 Yelp 10
Mobile service is the best customer service that could be provided in this day in age. Fast, friendly, and affordable.
Posted on Google by George Martrain
Malakai sold me my Bronco back in December and it was great! Highly recommend him and this dealership!
Posted on Google by Wicked works
Very good
Posted on Google by Calvin Wilbert
A recall part was replaced in my lincoln. Only waited less than thirty minutes to have the part replaced. Adrian was very supportive, professional, and knowledgeable.
Posted on Google by Janet Severan
Excellant communication during service process. Delivered when promised.
Posted on Google by Howard Tull
Lincoln service department was extremely professional and friendly. They have great communication, I received text updates from Adrian every step of the way. If I had a question, I would text them and receive a response within minutes. I would definitely bring my vehicle back.
Posted on Google by Jennifer Doucet
Mobile service is the best customer service that could be provided in this day in age. Fats friendly and affordable.
Posted on Google by George Martrain
Great customer service from day one. The team is very helpful. The whole experience was Great!
Posted on Google by Terri Lumar
Ollie is amazing, I never have to worry, he always makes sure things get done!
Posted on Google by Katelyn Napier
Ollie is a superstar give him a raise
Posted on Google by Clarence Lewis
Andrine and his girl are excellent. I would tell anyone to go to Robinson Brothers
Posted on Google by Terry Ledet
I had a recall for my Ford Expedition and also needed an oil change. I called Robinson Brothers and they sent a young man who picked up my car and left a Ford Explorer for me to use. The service was fantastic and professional. Thank you!!
Posted on Google by Kathy Hains
Service department (Jessica) did a fantastic job of keeping me updated on the progress of my vehicle. Mr. Eddie made the ride to get my car go smoothly, he is definitely a great part of your team.
Posted on Google by David Kirkpatrick
Good afternoon. On Monday morning, July 14, 2026, in spite of the rain, when I arrived at Robinson Bros. I was greeted with a very pleasant Good morning by Ms. Jessica Morgan. She explained the details of the work that was to be done concerning the recall. She also shared about how long the repairs would take, and once the repairs were completed she would let me know . I was very pleased with the service because everything was done in a professional and timely manner. Thank you. Sincerely, Mrs. IRA DELORES WILMER
Posted on Google by Ira Wilmer
Had the best experience this morning while purchasing my Bronco Sport! Process went smoothly with no hassle! My salesman Jason King was definitely not pushy and very pleasant to work with, he made the process very pleasant! Highly recommend going check them out!
Posted on Google by Stacy Labure
The service guy provided great customer service. He came out to the home, completed the recall he was very professional and knowledgeable.
Posted on Google by Candice Wilson
Easy to deal with quick response to questions calls back in a timely manner kept us updated with the process and took good care of us and our vehicle. Huge thanks to Conner Cavin in the collision department for making it a smooth process.
Posted on Google by Adam Oliveaux
#Ask4Woody!
Posted on Google by Cindy Pettiss
Ask for woody or Kaleb, can’t go wrong with either one
Posted on Google by patrick reames
I took my Nautilus in for service and updates and received excellent service. I am thankful door the quality they provide each time!
Posted on Google by Tracy Delaney
Used the Collision Center for the wife’s car! Great service and quick turnaround time! Friendly staff as well!
Posted on Google by Kirk Maynard
Adrian was great to work with. ❤️
Posted on Google by Lisa Morin
The whole Robinson Bros. dealership went to great lengths to make my experience 2nd to none! Everyone from Chip, Jack, Harley and Aaron ensured every detail, question or concern was handled quickly and with care. Harley and Aaron were exceptional throughout the process…highlighting the “Black Label” program and walking me through all the features. So happy to be part of the Robinson Bros. family!
Posted on Google by Trent Darbonne
Very professional and quick!
Posted on Google by Paul Venable
Been dealing with All Star Ford in Prairieville for over 2 months to get my backup camera replaced. Finally had enough of the runaround, so I called Robinson Bros. They scheduled me for the next day and replaced it in 15 min! More than pleased!
Posted on Google by Keet Sonyay
Knowledgeable tech who was courteous and polite….Ivory did a great job
Posted on Google by Kathy Waguespack
Aaron and Brian went above and beyond. Will definitely do business with them again.
Posted on Google by Trey Arnold
Staff (Jessica Morgan) was extremely professional and stayed in constant communication with me throughout the process. I never had to reach out regarding my service.
Posted on Google by Marcus Blue
great survice! Adrian was very helpful
Posted on Google by Rudedude_Redd Coleman
Working with Adrian in regards to my vehicle repairs has been a pleasure. Each service visit he has shown great concern for the customer's need. Adrian has gone beyond the call of duty to please his customer.
Posted on Google by Bud Cage
It was a pleasure working with Adrian and everyone at Robinson Brothers as well as Ford Pro!
Posted on Google by Lisa Torres
Aaron our sales person was fantastic. Don McClure is the best. The whole team here at Robinson Brothers is a five-star experience. I would suggest better people in the finance office but other than that it was a great experience for us.
Posted on Google by Roman Harris
I would highly recommend Jarrod Paulin for all your automobile purchases. His professionalism is beyond outstanding.
Posted on Google by Florence Williams
Thanks to Jessica Morgan at Robinson Brothers Ford-Lincoln for scheduling service at my home to take care of a recall issue for my 2024 Ford Maverick and to technician Byron for doing the repair! Excellent service from start to finish!
Posted on Google by J Aaron Biggers
Robinson Brothers salespeople (ours Don McClure) go above and beyond. Finance team (ours Joe Park) also cut through the hassle that normally occurs when financing. Top Notch Professionalism All Around!!
Posted on Google by Scot Durand
I am always pleased with my services at Robinson Brothers Ford Lincoln. They make me feel special!!
Posted on Google by Lillie Washington
Our experience was phenomenal! Between our salesman Edwin and our finance manager Brian Swink we could not have asked for a better experience! We drove 5 hours to their dealership and any purchase in the future will be from there going forward!
Posted on Google by Sarah Jewell
Jerrod is amazing !!!
Posted on Google by Ashanti Dickerson
Lincoln service Department at Robinson Brothers Ford is fantastic! Outstanding service from the young lady Caitlin)who did all the scheduling and exceptional service from the young man (Byron) who came to my house to do the service. Fast response to all questions by text or phone calls. Always polite and friendly. Keep up the good work! Owners of this establishment should take note of these two young people and reward them.
Posted on Google by jan boyle
I received warm and helpful service from Mr Hugh Patin and he made sure I got the best bang for my buck. Getting a better vehicle than what I was expecting to get!
Posted on Google by Trenton Long
A very honest hard working your man. Mr. Pauling is friendly and personable .
Posted on Google by Sheila Clark
I had an outstanding experience purchasing my new Ford Expedition from Robinson Brothers Ford! Woody was a great help and made the process stress-free and enjoyable! Dustin White was also very helpful and worked in a timely manner to find the car that fulfilled all my requests! I truly appreciate both of them and their commitment in helping me find the perfect vehicle. I highly recommend reaching out if you are looking to buy a new car!
Posted on Google by Nicole Fair
“Under the big American flag,” she’s a beauty inside and out! We had a great purchasing experience of my new used 2022 Lexus RX. Jordan and Tyron were absolutely wonderful. Everyone we dealt with in the process was extremely patient, helpful and kind. We never felt pressured to buy, which I truly appreciate! I’d recommend Robinson Brothers to anyone!
Posted on Google by Becky Green
Jarrod, wish I could give 10 stars.
Posted on Google by Kim E
Jarrod is absolutely a ray of sunshine. He stays in contact and gives you the best service you could possibly ask for. Overall a great guy !
Posted on Google by AMya Goodin
Adrian is awesome.
Posted on Google by Raymond Malott
Best service I have ever had at a dealership. I have own Chevy’s, Fords, BMW’s, GMC, and Cad Escalades. Robinson Brothers is on top of service after the sale.
Posted on Google by Bunky Hughes
Dylan was super helpful! Ask for Dylan! :)
Posted on Google by Brian Mooney (mrmelooney)
Adrian always makes our service process seamless. He is fast, friendly, very efficient and takes the time to keep us updated. Great customer service!
Posted on Google by Ramona Gill
Ivory was my tech, and he was across the board amazing. He was very informative and very patient with me and all of my questions. He met and exceeded all of my expectations and I hope to have him again in the future.
Posted on Google by Sheneka Times
Adrian is wonderful to work with when bringing our vehicles in for service. Always very kind and accommodating.
Posted on Google by Sylvia Trabona
Harley Vaughn and Kaleb Clark are clearly the best in the biz and on top of their game. No hassle and very direct. Highly recommend both of them.
Posted on Google by Manish D Sthanki
Wonderful place to do business! We love Don, he always goes above and beyond for us! Top notch sales and service!
Posted on Google by Megan Buckner
Edwin is the kindest, most patient car salesman I’ve ever met. Explained everything about the Aviator I was buying like he was just reading a book. Answered my questions with honesty and is still doing so today when I have questions about my vehicle or service. The finance manager was very patient during my decision process to purchase the new vehicle. I did not feel pressured to buy at all! So glad I purchased the TireCare Plus warranty!! It’s worth it!! Adrian in the service department is also kind and extremely helpful while communicating clearly, every step of the way. Thank you all for your commitment to excellent service!!
Posted on Google by Brigette Noble-Veal
If I were able to give 10 stars, I would!!! I recently purchased my 2023 Lincoln Nautilus from Robinson Brothers Ford, and I couldn't be happier with the experience. Jarrod was absolutely wonderful to work with throughout the entire process. He was professional, knowledgeable, honest, and made everything easy from start to finish. He took the time to answer all my questions, kept me informed every step of the way, and made sure I was completely comfortable with my purchase. What has impressed me the most is that his customer service didn't stop after the sale. Jarrod is still checking on my purchase, following up with me, and helping me with a couple items that need attention. It's rare to find someone who continues to provide that level of care and support after the paperwork is signed. Buying a vehicle can sometimes be stressful, but Jarrod made the entire experience smooth and hassle-free. His dedication to his customers and commitment to making sure they are taken care of truly sets him apart. I highly recommend Jarrod and Robinson Brothers Ford to anyone looking for a vehicle. Thank you for making my purchase of my 2023 Lincoln Nautilus such a positive experience!
Posted on Google by Anna Sonnier
Rick and his team puts customer in customer service. My service team associates Brandon is awesome when it comes to getting me in and out.
Posted on Google by jerome wren
Best Service in South LA-
Posted on Google by rex salge
My experience with Robinson Brothers was totally hassle free. Will definitely use them again!! The tech that van out, could not have been nicer and more pleasant!
Posted on Google by Nick FaKouri
Very convenient. No waiting time involved since I was on my own lot doing other things.
Posted on Google by Kenneth Burns
Robinson Brothers along with the salesman Anthony Biagas was WONDERFUL!! I have nothing but great experience with the dealership and the salesman!
Posted on Google by Myra Nobles
Great Expwrience
Posted on Google by Anabeth Scott
Robinson Brothers has been absolutely amazing to work with. I would definitely recommend them and Connor with body shop was a great manager to work with. His communication was wonderful and I always felt heard and cared about! My specific situation took some time but I always felt like I was in great hands!
Posted on Google by Allie Mitchell
Jarrod is amazing!
Posted on Google by Anna Walker
Great experience, mechanic was communicative, punctual, and he went above and beyond even clearing a light on my dash which wasn't part of the service!
Posted on Google by Kimber Guerrero
Great job. Service done at home. Jose was professional and informative on the repair issues . Also on time
Posted on Google by alvin Chappuis
The warranty service was a great experience. Mobile service was a great help.
Posted on Google by Kevin Crain
Don was an absolute joy to work with when I purchased my new Aviator.
Posted on Google by Sheri Watts
Adrian was awesome.
Posted on Google by Debbie Smith
Excellent customer service from Adrian.
Posted on Google by Cheryl ConeyArnold
Kaleb “Woody” Clark and Stephen Black did an amazing job getting us the vehicle we needed in a timely manner. They worked hard to make us happy and it worked! Love our new Expedition!
Posted on Google by Carly Terry
The mobile mechanic service is convenient and they do a great job.
Posted on Google by JESSIE SHELTON
Brandon Guillory and the mobile technician were both extremely helpful with scheduling and servicing our vehicles for their first oil change. The process was smooth, convenient, and professional from start to finish. Excellent customer service and communication throughout. Definitely recommend and will be using them again in the future!
Posted on Google by Guam Marianas
It is very easy to schedule appointments! The technicians are efficient and communicate everything you need to know in a timely manner.
Posted on Google by Kevin T
Robinson Brothers Ford Lincoln was great! I requested that they service our Aviator for recalls. They offered their concierge service and sent someone to pick out vehicle up. They left a rental/loaner while they had ours. 5 out of 5 would recommend!
Posted on Google by Shane Fast
Very good service out of Latham Williams , and shop Forman , at Pro Service location for being attentive to what my vehicle was actually doing and getting it repaired in a timely manor
Posted on Google by Chad McCants
A friend convinced me to bring my truck to Robinson Brothers Ford Pro Elite service center for some major engine work and I’m glad I did. My service advisor was excellent and I was very happy with the repairs. Would recommend them to anyone who is looking for honest technicians to repair their vehicle.
Posted on Google by Kevin Shows
The service team was a beyond helpful, they assisted me in utilizing the app to get my truck picked up for free and were less than 24 hours having my Tremor back to me. Ollie was an absolute professional in handling my service.
Posted on Google by Ryan Harris
They came to me to fix my recall issue with their mobile service option. The two mechanics arrived at my location a few minutes before my appointment time which was great and it only took them about 20 minutes to get my vehicle's recall issue taken care of! The whole experience was excellent and I highly recommend using Robinson Brothers Ford for your vehicle service needs!
Posted on Google by Brett Walters
Adrian in Lincoln service has always been very courteous and professional on any occasion when bringing our vehicle in for regular maintenance or when there was an issue. This particular instance, we had a coil go bad and had to replace sparkplugs and it was at least a 2-day diagnostic and job. Adrian knew we were leaving for a trip, and did what he could to escalate our issue so that we didn't have to rent a vehicle and be able to leave for our destination, as planned. Thank you so much, Adrian!!
Posted on Google by Anita Cambre
Another Great truck buying experience! Jason King always does a good job with the sale, treats me like family. Joe Park is my favorite to help with the business/finance part of the sale. Recommend them highly!
Posted on Google by Joe Ducote
Friendly Fast Service
Posted on Google by Louis Sanchez
Hugh was an amazing car salesman! Answered all our questions and helped us choose our forever vehicle!
Posted on Google by Cherilyn Lagos
Robinson Brothers has been absolutely outstanding on every service call I have relied on them for. Their assigned techs are very professional and friendly. Thank you RB for your awesome customer service!
Posted on Google by Teresa Frishett
I recently purchased a new Lincoln Aviator from Robinson Brothers Lincoln, and I couldn’t be happier with the experience. Jason King was outstanding from start to finish. He was professional, knowledgeable, patient, and never made me feel pressured during the process. He took the time to answer all of my questions, explained everything clearly, and made sure I found the perfect vehicle for my needs. The entire team at Robinson Brothers Lincoln made the buying process smooth and stress-free. Excellent customer service like this is hard to find these days. I highly recommend Jason King and Robinson Brothers Lincoln to anyone looking for a new vehicle. I will definitely be coming back for future purchases!
Posted on Google by Cindy
Cannot say enough great things about my experience at Robinson Brothers! Woody was absolutely great in the process of buying my Bronco. He went above and beyond to find exactly what I wanted. He made everything so easy and seamless. Definitely the best experience I have ever had at a car dealership. Highly recommend Woody to anyone in the market for a vehicle. You won’t be disappointed.
Posted on Google by Emily Milazzo
Extremely helpful people! Very fast service! Very nice staff and super responsive! would recommend! Service department is top tier! Sales is top tier as well! Kaleb and Aaron in sales and Conor are the people to see !
Posted on Google by Ian Slater
Very helpful, very fast service. Best people around! Absolutely love Kaleb and Aaron at Robinson Brothers, definitely recommend them!
Posted on Google by Victoria Slater
I highly recommend Johnnie at Robinson Brothers. I have purchased from him multiple times. No run around. Straight to business. 5 Star
Posted on Google by Toni White
De’Aun was awesome y work with. Helpful along the way with everything. Communication was excellent
Posted on Google by Cord Cole
Jason King was very friendly and knowledgeable about the vehicle, lincoln, Nautilus. This is the third vehicle I've purchased with his help.
Posted on Google by Sharon King
Great sale person who how all the features work on the car. Walked me through the entire process including financing. My sale person was Jason King. I have purchased 3 vehicle with him.
Posted on Google by HENRY KING
Jason King is for your professional and friendly service!
Posted on Google by cody gautreaux
Ty was very helpful and delivery was exceptional!
Posted on Google by Darcy Knight
De’Aun was great to work with and very responsive which is SO refreshing compared to other experiences I’ve had at other dealership service departments. Service was timely as well. Great experience.
Posted on Google by Bryan Wesley
Great experience dealing with Aaron. We purchased 2 vehicles within 4 months of each other and made sure Aaron assisted with both. He was unbelievably patient especially with my wife who test drove vehicles many times before making her decision. No pressure at all and his main concern was we purchased the vehicle we wanted. i have already recommended Aaron to a couple of my friends.
Posted on Google by Bryan Voth
De'Aun was perfect! She was a really big help with my truck and i will definitely be back for all of my ford needs
Posted on Google by Anthony Albert
Great experience bringing vehicle to Robinson brother body shop. Staff was always helpful and was kept up to date during repair process. Repairs came out great and would highly recommend to others!
Posted on Google by Glenn David
I went to Robinson Brothers today on a whim because I was preparing to drive back home to Alabama and noticed my car leaking oil. As soon as I walked in De’Aun was super helpful, kind, and personable. I tend to give a lot of context that’s not needed sometimes especially when it comes to my car, but she made it feel like every bit of information was helpful. De’Aun got me in quickly and they fixed the error from the previous dealership and got me back on the road within A few hours. If I ever need my car checked out again while I’m in Baton Rouge, I’ll definitely be bringing you back!
Posted on Google by April Bailey
Excellent service answered all my question asked
Posted on Google by Wade Guilbeau
Proud new owner of Lincoln Navigator. From start to finish product specialist, Ty Wire, was awesome from the first phone call to the vehicle delivery. Everything was done from start to finish in a little over an hour. Thank you sir!!!
Posted on Google by Duane Bell
It's the fastest and best service.
Posted on Google by Anthony J. Biagas
Adrian A….. is the Best. He is a very sweet Gentleman.
Posted on Google by shayla winston
I’ve had my Lincoln for ten years and I have had service done at several dealerships. Now I drive an hour further than each of those other dealerships to get service at Robinson Lincoln. The professionalism, courteousness and ease of doing business makes it worth the the extra mileage. I feel so much more comfortable and less stressed when dealing with Robinson Lincoln. The elegant flow of the service department is above and beyond the kind of treatment that is expected when owning a Lincoln.
Posted on Google by Isidore Marshall
See Ian Frederick for all of your car buying needs!!! Very nice young man
Posted on Google by Sydney Andre
I had a check engine light issue. Adrian was great! He listed to my issue, scheduled the appointment, ordered the parts, and had me out the same day! Awesome and professional service by Adrian and his assistant!
Posted on Google by Jay Easley
Extremely helpful and throughly explained the process! 10/10
Posted on Google by Symone Walton
I ordered a Bronco in Feb and expected to wait a year for it. It was ready to go at 5 months and everything went really smoothly and was very easy!
Posted on Google by Shelly Johnson
You’ve got to see Anthony at Robinson Brothers Lincoln. He’s the best, looking forward to my next purchase already.
Posted on Google by Robyn Plumb
Ask for Jackson Hodson, little brother has it together and works hard to get you what you need. The whole experience was pleasant and I couldn't have asked for any better service than what was provided.
Posted on Google by kathy Widup
On the sales side… Arthur was my salesman. He was very knowledgeable & a pleasure to work with. He is clearly a people guy, not too pushy, but answered every question with competence. He also went the extra mile (on more than one occasion), which left a big impression & a gesture I appreciated. On the financing side… Randy made coverage & financing options simple to me (and that’s tough). Again, not too pushy but clearly explained all options & entertained every scenario I threw out. Whole thing was pretty quick, easy & painless. I’ll be back.
Posted on Google by Beau Fourrier
I’m very pleased with my experience at Robinson Brothers Lincoln.My Roof liner was repaired diligently due to the insistence of Mr. Adrian Almadover. I got my MKC back into my hands with in one hour of my arrival at Robinson Brothers Lincoln.Way to go Adrian.And my Technician did a wonderful job with the repair..God bless everyone at Robinson Brothers Lincoln.May their busy continue to prosper.
Posted on Google by Sidney Chanet
Jason was extremely helpful the entire year plus wait for my new Bronco! He stayed in contact, answered questions very quickly, and never left me hanging. He was the most laid back and enjoyable car salesman I have ever had. I have already recommended him to others in the market for new Ford vehicles!
Posted on Google by Brian Williamson
I recently purchased a new 2022 Ford Bronco Sport from the Robinson Ford Brother’s dealership. I had a great experience! Jason was very helpful and always kept it contact with any questions I had during the process of the car being delivered. I would definitely recommend purchasing your next vehicle from this dealership!
Posted on Google by Arielle Kimel
Kyle was wonderful to work with! Knowledgeable and we were in our new truck just in time for vacationing with 7 people! We are still on vacation and the kids have enjoyed all the room! Highly recommend Robinson Brothers and Kyle!!!!
Posted on Google by Hayley Tarver
Jason was a great salesperson. He was friendly, knowledgeable, and unafraid to answer any question I had. Wonderful experience.
Posted on Google by Jason Strunk
Had the absolute best experience!! Everyone we worked with was so kind, knowledgeable and helpful and my new Black Label Navigator is to die for!!! So thrilled with every part of my experience with Robinson Brothers!! Wish I could leave a 10 star review because 5 just isn’t enough!
Posted on Google by Lindsey Farrell
Will definitely go back the staff was easy to work with
Posted on Google by Mike Womack
Great dealership,
Posted on Google by wilson barbara
Very good customer attention, from start to the end. Kyle, was very helpful, patient and knowledgeable. Also, Finance Manager gave us a good deal. Thanks
Posted on Google by Jennie Bejar
Brent was fantastic in helping me choose the perfect vehicle for me! He was very helpful throughout the entire process. Thanks again to Robinson Brothers Ford Lincoln.
Posted on Google by Quintessa Stewart
Worked with Brent, absolutely pleasure and made the experience beyond easy. 10/10 recommend him and Robinson Brothers!
Posted on Google by Austin Menard
Very good costumer service, very easy to deal with. If your looking for a new ride go see Don McClure, he will hook you up.
Posted on Google by Jeremy Tarver
Great buying experience. Nick, Ian and Randy had everything down to a science to get us in and out of there quickly. (We were on our way out of town and in a hurry.) Definitely would recommend to everyone!
Posted on Google by Candace Lopez Simpson
Great costumer service! Costumer service its on point, Adrian is the man when it comes to scheduling services and repairs. I took my 2019 Lincoln Navigator...
Posted on Yelp by Ricardo R.
Needed 2 tires, called and ordered tires, service to replace was quick and at a fair price, employees were very helpful
Posted on Yelp by Norm B.
i want to thank Donovan for a great experienc. i was concerned about getting their at 5 pm, but the took me right in and was finished in less than 20 mins....
Posted on Yelp by Michael C.
Awesome experience with Johnnie Lee, I wish every car salesman was like him around the world!!!!! After shopping around for days. Robinson Brothers/ Johnnie...
Posted on Yelp by Shaprece E.
Great location. Very accessible and convenient. Great knowledge service department. The Robinson Brother's team is very easy to work with. I like their inventory....
Posted on Yelp by Mary B.
Customer service was excellent!!! I highly recommend them if you ever have any issues with your auto. Because usually Ford, means found on the road dead,...
Posted on Yelp by Donna V.
Excellent customer service and friendly staff, especially Johnny at the used car lot. Fair pricing for buying and selling a vehicle.
Posted on Yelp by Cas T.
I would buy 10 more cars from them if I could! Don went over everything in the car so that we knew how each part of the car worked and what it was used for....
Posted on Yelp by Brooklyn W.
Oil change, air filter, and tires rotated in 35 min. I left several valuables out prior to service and nothing was moved or missing.
Posted on Yelp by Michael M.
I had to have my car towed to the dealership because it wouldn't start. I'm from out of town so i didn't really know where else to go. Service was good and...
Posted on Yelp by Lynda B.
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