Alisha Williams

Thanks to Alisha for great service and communication.

The service team was very helpful and welcoming. Alisha was my main contact. She was very accommodating, and kept me up-to-date on my vehicle's status.

Alisha Williams provided the best customer service I have had from ANY company in the last 5-10 years. She was awesome to deal with and always followed up when she said she was going to, something that is rare in this day and age. I had to take my 2022 Expedition in for transmission work, which is not a pleasant situation since it only had about 45k miles. But, Alisha turned an unpleasant situation into a pleasant one with her professionalism. In the industry I’m in, I deal with service depts and mechanic shops pretty regularly, and they are normally a nightmare to deal with. Alisha is in the top 1% of service advisors that I’ve ever dealt with. Well done, Robinson Bros, you have found yourself a star!!

Alisha at Robinson Brothers Ford was great. She kept me up to date on one of my fleets vehicles that needed a new horn. I got updates day to day and got very quick responses when needed. I look forward to working with her again if issues arise with any of my other fleet in the coming seasons. Alisha comes highly recommended.