Noel Stevens

My advisor Noel was very informative on updates going on with my car.

My car had a recall and my local dealership in Springfield, IL claimed they could not request the part -- I was told to just keep calling every 2 weeks. Instead, a few weeks prior to taking a trip to Baton Rouge, I contacted the Robinson Brothers Ford to see if they had any parts in stock. Noel told me that not only could they order it, but that I could have an appointment while I'm in town to get it put in. I dropped it off early in the morning when they first opened and was prepared to wait multiple days to get my car back but it was done in the SAME day! What a great surprise and great service. The shuttle service to/from the dealership was also great and the driver was very nice. Overall, I had a wonderful experience and would recommend them to anyone in the Baton Rouge area.

My car had a recall and my local dealership in Springfield, IL claimed they could not request the part -- I was told to just keep calling every 2 weeks. Instead, a few weeks prior to taking a trip to Baton Rouge, I contacted the Robinson Brothers Ford to see if they had any parts in stock. Noel told me that not only could they order it, but that I could have an appointment while I'm in town to get it put in. I dropped it off early in the morning when they first opened and was prepared to wait multiple days to get my car back but it was done in the SAME day! What a great surprise and great service. The shuttle service to/from the dealership was also great and the driver was very nice. Overall, I had a wonderful experience and would recommend them to anyone in the Baton Rouge area.

The service dept is the best! Very easy, simple and top notch quality service. NOEL in service was very nice and helpful and communicated frequently with me as to the updates of my vehicle which I appreciate so thank y’all

My advisor Noel was very informative on updates going on with my car.

Ms Noel was so nice, professional, helpful, knowledgeable, and made me feel like a valued customer. The entire team matched her energy. I'm single with one vehicle and two jobs. My anxiety shoots through the roof when my bronco is not and this team remedied that for me

My experience here has always been a positive one. Noel is friendly and she’s patient as well as she kept me updated on my vehicle’s progress. She deserves recognition.